Owner's Manual

51
En
08
Picture freezes and the front
panel and remote control
buttons stop working.
• Press  STOP to stop playback, then restart playback.
• If the playback cannot be stopped, press  STANDBY/ON on the
player’s front panel to turn off the power, then turn the power back on.
• If the power cannot be turned off (to standby), reset the unit.Press
and hold  STANDBY/ON on the main unit’s front panel for over 5
seconds.
• It may not be possible to play scratched discs.
No picture is displayed or
picture is n
ot output in high
definition when playing BDs.
With some discs, it may not be possible to output the video signals from
the
VIDEO output terminal. In this case, connect using an HDMI cable
(page 16).
• Picture is disturbed during
playback.
• Picture is dark.
• This player supports Rovi analog copy protection technology. With
some TVs (such as with built-in video deck), the picture will not be
displayed properly when the copy protected DVD title is played. This is
not a malfunction.
• If the player and TV are connected via a DVD recorder/video deck,
etc., the picture will not be displayed properly due to analog copy
protection. Connect the player and TV directly.
• Picture is stretched.
• Picture is cropped.
• Aspect ratio cannot be
switched.
Is the
TV’s aspect ratio
properly set?
Read the operating instructions for the TV and set the TV’s aspect ratio
properly.
Is TV Screen properly set? Set TV Screen properly (page 38).
When video signals with a resolution of 1080/50i, 1080/50p, 720/50p,
1080/24p, 1080/60i, 1080/60p or 720/60p are being output from the
HDMI OUT terminal, they may be output with an aspect ratio of 16:9
even if
TV Screen is set to 4:3 Pan&Scan (page 38).
Picture is interrupted. The picture may be interrupted when the resolution of the recorded
video signal switches. Set Resolution to something other than Auto
(page 39).
The subtitles cannot be
switched.
The subtitles cannot be switched for discs recorded on a DVD or BD
recorder.
• No sound is output.
• Sound is not output
properly.
Is the disc played back in
slow motion?
Is the disc played back in fast
forward or fast reverse?
No sound is output during slow motion play and forward and reverse
scanning.
Are the audio cables properly
conne
cted?
• Connect the cable properly according to the connected devices
(page 16).
• Insert the cable firmly and all the way in.
Is the audio cable damaged? If the cable is damaged, replace it with a new one.
Is Audio Output properly
set?
Set Audio Output properly, according to the connected device
(page 39).
Are the connected
components (AV receiver or
amplifier, etc.) properly set?
Read the operating instructions for the connected components and
check the volume, input, speaker settings, etc.
Is HDMI Audio Out properly
set?
Set HDMI Audio Out to
Re-encode or PCM. (page
40).
Is the output video resolution
properly set?
Switch the setting at Resolution (page 39).
Is a DVI device connected? The sound will not be output from the HDMI OUT terminal if a DVI
device is connected. Connect the device to a DIGITAL OUT terminal
(page 20).
For some BDs, audio signals are only output from DIGITAL OUT
terminal or the HDMI OUT terminal.
Is the HDMI Mode set
appropriately?
Set the HDMI Mode properly, according to the connected device
(page 39).
Multi-channel sound is not
output.
Is the audio output of the
connected AV receiver or
amplifier, e
tc., properly s
et?
Read the operating instructions for the connected AV receiver or
amplifier and check the audio output settings of the AV receiver or
amplifier.
Is multi-channel sound
selected?
Use the menu screen or AUDIO to switch the disc’s sound to multi-
channel.
Problem Check Remedy
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