User Manual
English
- 105 -
If you have problems operating this 
product, refer to this section. The most 
common problems are listed below, along 
with likely causes and solutions. If a 
solution to your problem cannot be found 
here, contact your dealer or the nearest 
authorized Pioneer service facility.
A black screen is displayed, and 
operation is not possible using the touch 
panel keys.
→ [Power OFF] mode is on.
– Press (touch) any button on this 
p
roduct to release the mode.
→ [B
ack Camera Input] is set to [On] in 
[Camera settings] without connecting 
the rear view camera.
– MVH-2400NEX/MVH-2300NEX: 
Press the RESET button.
– MVH-1400NEX: 
Disconnect the (-) battery cable then 
reco
nnect it, or remove this product 
then reinstall it.
The screen is covered by a caution 
message and the video cannot be shown.
→ The parking brake lead is not connected 
or the parking brake is not applied.
– Connect the parking brake lead 
cor
rectly, and apply the parking brake.
→ T
he parking brake interlock is activated.
– Park your vehicle in a safe place and 
ap
ply the parking brake.
No video output from the connected 
equipment.
→ The [AV Input] or [AUX Input] setting is 
incorrect.
–Correct the settings.
The audio or video skips.
→ This product is not firmly secured.
–Secure this product firmly.
No sounds are produced. The volume 
level will not rise.
→ Cables are not connected correctly.
– Connect the cables correctly.
The icon   is displayed, and operation is 
impossible.
→ The operation is not compatible with 
the video configuration.
Random playback in Music Browse mode 
is released in the USB storage device.
→ Random playback in Music Browse 
mode is canceled after the ignition 
switch is turned off (ACC OFF).
– Switch to Music Browse mode again 
a
nd turn on random playback.
The picture is stretched, with an incorrect 
aspect ratio.
→ The aspect setting is incorrect for the 
display.
– Select the appropriate setting for that 
im
age.
iPod cannot be operated.
→ The iPod is frozen.
– Reconnect the iPod with the USB 
int
erface cable for iPod/iPhone.
–Update the iPod software version.
→ An er
ror has occurred.
– Reconnect the iPod with the USB 
int
erface cable for iPod/iPhone.
Appendix
Troubleshooting
Common problems
Problems with the AV screen










