Owner's Manual
Table Of Contents
PIONEER ELECTRONICS (USA) INC.
PIONEER ELECTRONICS OF CANADA, INC.
LIMITED WARRANTY
WARRANTY VALID ONLY IN COUNTRY OF PRODUCT PURCHASE
WARRANTY
Pioneer Electronics (USA) Inc. (PUSA), and Pioneer Electronics
Of
Canada, Inc. (POC), warrant that products distributed by PUSA
in
the U.S.A., and
by
POC in Canada that fail
to
function properly under normal use due
to
a manufacturing defect when installed and operated according
to
the owner's manual enclosed with the unit will
be
repaired
or
replaced with a
unit
of
comparable value, at the option of PUSA
or
POC, without charge to you for parts or actual repair work. Replacement units and/or parts supplied under this warranty may be
new
or
rebuilt at the option of PUSA
or
POCo
TH'S
LIMITED WARRANTYAPPLIES
TO
THE ORIGINALOR ANY SUBSEQUENTOWNER
OFTHIS
PIONEER PRODUCTDURINGTHE
WARRANTY
PERIOD PROVIDEDTHE
PRODUCT
WAS
PURCHASED FROM
AN
AUTHORIZED PIONEER DISTRIBUTORIDEALERIN THE U.S.A.
OR
CANADA.
YOU
WILL
BE
REQUIRED
TO
PROVIDE A
SALES
RECEIPT OROTHER VALID PROOF
OF
PURCHASE SHOWINGTHE
DATE
OFORIGINAL PURCHASE
OR,IF
RENTED, YOUR
RENTAL
CONTRACT
SHOWINGTHE
PLACE
ANDDATEOFFIRSTRENTAL.INTHEEVENTSERVICEISREQUIRED,THEPRODUCTMUSTBEDELIVEREDWITHINTHEWARRANTYPERIOD,TRANSPORTATIONPREPAID,
ONLY
FROM WITHIN THE COUNTRY
OF
PURCHASE
AS
EXPLAINED
IN THIS DOCUMENT. YOU
WILL
BE
RESPONSIBLE
FOR
REMOVAL
AND
INSTALLATION
OFTHE
PRODUCT. PUSA OR POC, AS APPROPRIATE,
WILL
PAY
TO RETURN THE REPAIRED
OR
REPLACEMENT
PRODUCT
TO
YOU WITHIN THE COUNTRY
OF
PURCHASE.
PRODUCT WARRANTY PERIOD
Parts
Labor
Car
Stereo
Products
1
Year
1
Year
The warranty period for retail customers who rent the product commences upon the date product
is
first put into use
(a)
during the rental period
or
(b)
retail sale, whichever occurs first.
WHAT
IS NOT COVERED
IFTHISPRODUCTWAS PURCHASEDFROM AN UNAUTHORIZED DISTRIBUTOR,THERE ARE NOWARRANTIES, EXPRESS
OR
IMPUED,INCLUDINGTHEIMPUEDWARRANTY
OFMERCHANTABILITYANDTHEIMPLIEDWARRANTYOFFITNESS FOR A PARTICULARPURPOSE ANDTHIS PRODUCT ISSOLDSTRICTLY
"AS
IS"
AND"WITH
ALL
FAULTS".
PIONEERSHALLNOTBE
UABLE
FOR ANYCONSEQUENTIALANDIOR INCIDENTALDAMAGES.
PIONEER DOES NOT WARRANTANY PRODUCT LISTED ABOVEWHEN
IT
IS USEDIN A TRADE OR BUSINESS
OR
IN ANY INDUSTRIALOR COMMERCIALAPPUCATION.
THIS WARRANTY DOES NOTAPPLY IFTHE PRODUCTHASBEEN SUBJECTEDTO POWER
IN
EXCESS OFITS PUBUSHED POWER RATING.
THIS WARRANTY DOES NOTCOVER DISPLAY SCREENS DAMAGED
BY
STATIC, NON-MOVING,IMAGESAPPLIED FOR LENGTHYPERIODS (BURN-IN).
THISWARRANTYDOESNOTCOVERTHECABINETORANYAPPEARANCEITEM,USERATTACHEDANTENNA,ANYDAMAGETORECORDSORRECORDINGTAPESORDISCS, ANY
DAMAGETOTHEPRODUCTRESULTING FROM ALTERATIONS, MODIFICATIONSNOTAUTHORIZED
IN
WRmNG
BYPIONEER,ACCIDENT,MISUSEOR ABUSE, DAMAGEDUETO
UGHTNINGORTOPOWERSURGES,SUBSEQUENTDAMAGEFROMLEAKlNG,DAMAGEFROMINOPERAnvEBATTERIES,ORTHEUSEOFBATTERIESNOTCONFORMINGTOTHOSE
SPECIFIEDINTHE OWNER'SMANUAL.
THISWARRANTYDOESNOTCOVERTHECOSTOFPARTSOR LABORWHICH WOULD
BE
OTHERWISEPROVIDEDWITHOUTCHARGEUNDERTHISWARRANTYOBTAINED FROM
ANYSOURCEOTHERTHANAPlONEERAUTHORIZEDSERVlCECOMPANYOROTHERDESlGNATEDLOCATION.THISWARRANTYDOESNOTCOVERDEFECTSORDAMAGECAUSED
BYTHEUSEOFUNAUTHORIZED PARTSOR LABOROR FROM IMPROPER MAINTENANCE.
ALTERED,DEFACED,OR REMOVEDSERIALNUMBERSVOIDTHISENnREWARRANTY
NO
OTHER WARRANTIES
IN
THE
U.S.A.
-
PIONEER
LIMITS
ITS
OBLIGATIONS
UNDER
ANY
IMPLIED
WARRANTIES
INCLUDING,
BUT
NOT
LIMITED
TO,
THE
IMPLIED
WARRANTIES
OF
MERCHANTABILITYAND FITNESS FOR A PARTICULAR PURPOSE,
TO
APERIOD
NOTTO
EXCEEDTHEWARRANTYPERIOD. NOWARRANTIES
SHALLAPPL
YAFTERTHE
WARRANTYPERIOD. SOMESTATESDO NOT
ALLOW
L'MITATIONSON HOW LONG AN 'MPLIEDWARRANTYLASTS
AND
SOMESTATES DO NOT
ALLOW
THEEXCLUSIONS
OR LIMITATIONS
OF
INCIDENTALOR CONSEQUENTIALDAMAGES,
SO
THE
ABOVE
LIMITATIONSOR EXCLUSIONS
MAY
NOTAPPLY
TO
YOU. THIS WARRANTYGIVES
YOU SPECIFIC
LEGAL
RIGHTS
AND
YOU
MAY
HAVE
OTHER RIGHTS WHICH
MAY
VARY FROM STATE TO STATE.
IN
CANADA
- EXCEPT
AS
EXPRESSLYPROVIDEDHEREIN, THERE ARE
NO
REPRESENTATIONS, WARRANTIES, OBLIGATIONSOR CONDITIONS,IMPLIED, STATUTORY
OR OTHERWISE,
APPLICABLE
TO
THIS PRODUCT.
TO OBTAIN SERVICE
In the U.S.A.
or
Canada
to receive warranty service you need to present
your
sales receipt
or
your rental contract showing place and date
of
original owner's transaction.
USA
-
Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your Authorized Pioneer Dealer - Your Pioneer Dealer
may
repair
or
replace your unit,
or
refer you
to
an Authorized Pioneer Service Company. Your sales receipt should
list the
contact
information (phone number, fax, email, etc.)
for
your
Dealer.
Your Authorized Pioneer Service
Company
- Can perform repairs for
most
Car Electronics
products
and can advise
other
options as applicable. Please access the
Pioneer
website
at
www.pioneerelectronics.com
and click
on
Service
and
Support
and select
Authorized
Service
Locator
to
find
the
nearest
Pioneer
servicer.
Pioneer Electronics Service - Can advise the optimal service option
for
your
model and
geographic
location. Please reference
the
information listed
below
and phone,
email
or
access the Pioneer
website
to contact Pioneer.
CANADA
- POC has a number
of
Authorized Service Companies should your product require service. Contact Pioneer
of
Canada as listed below to obtain a local service location.
Shipping
Your
Unit
for
Service
- Please package it carefUlly and send it, transportation prepaid by a traceable, insured method, to an Authorized Service Company
or
Pioneer.
Use adequate padding material to prevent
damage
in transit. Include your name, address and telephone number where you can be reached during business hours.
On
all complaints and concerns
in
the U.S.A. call Customer Support at 1-800-421-1404, or,
in
Canada, call Customer Satisfaction at 1-877-283-5901.
IN
THE
U.S.A.
IN
CANADA
For
hoo~-up
and
operation of your unit or to
locat~
an
For additional information
on
this warranty, please call or write:
AuthOrized Service Company, please call or write: CUSTOMERSATISFACTIONGROUP
PIONEERELECTRONICSSERVICE,INC. PIONEERELECTRONICS
OF
CANADA
INC
P.O.
BOX 1760 300 ALLSTATE
PARKWAY'
.
LONG BEACH, CALIFORNIA
90801
MARKHAM,
ON
L3R
OP2
1-800-421-1404 (905) 479-4411 1-877-283-5901
http://www.pioneerelectronics.com http://www.pioneerelectronics.ca
DISPUTE RESOLUTION
IN
THE
U.S.A. - Following
our
response to any initial request to Customer Support, should a dispute arise between you and Pioneer, Pioneer makes available its Complaint
Resolution Program to resolve the dispute.
The
Complaint Resolution Program is available to you without charge. You are required to use the Complaint Resolution Program
before you exercise
any
rights under,
or
seek any remedies, created
by
Title I of the Magnuson-Moss Warranty-Federal Trade Commission Improvement
Act,
15
U.S.C.
2301
etseq.
To
use the Complaint Resolution Program call 1-800-421-1404 and explain to the customer service representative the problem you are experiencing, steps you have taken
to have the product repaired during the warranty period and the name of the authorized Distributor/Dealer from whom the Pioneer product was purchased. After the complaint
has been explained to the representative, a resolution
number
will be issued. Within
40
days of receiving your complaint, Pioneer will investigate the dispute and will either:
(1) respond to your complaint in writing informing you what action Pioneer will take, and in what time period, to resolve the dispute;
or
(2) respond to your complaint in writing
informing you why it will not take any action.
IN
CANADA
- Call the
Customer
Satisfaction Manager at (905) 946-7446 to discuss your complaint and
to
obtain a prompt resolution.
RECORDTHE PLACE AND DATE OF PURCHASE FOR FUTURE REFERENCE
Model No. Serial No. Purchase Date _
Purchased From _
KEEP THIS INFORMATION AND YOUR SALES RECEIPT
IN
A SAFE PLACE
< CRY1246-B/U >
Printed
in
China