Owner's Manual

PIONEER ELECTRONICS (USA) INC.
LIMITED WARRANTY
WARRANTY VALID ONLY
IN
COUNTRY OF PRODUCT PURCHASE
WARRANTY
Pioneer Electronics (USA) Inc. (Pioneer) warrants that Pioneer® Car Electronics, Speaker, and Accessory Products distributed by Pioneer
in
the U.S.A. and
Canada that fail
to
function properly under normal use due
to
a manufacturing defect when installed and operated according to the owner's manual enclosed
with the unit will be repaired or replaced with a unit
of
comparable value, at Pioneer's option, without charge
to
you for parts or actual repair work. Replacement
units and/or parts supplied under this warranty may be new or rebuilt at Pioneer's option.
This Limited Warranty applies to the original
or
any subsequent owner of this Pioneer product during the warranty period provided the product was
purchased from an authorized Pioneer dealer in the U.S.A.
or
Canada. You will be required
to
provide a sales receipt
or
other valid proof
of
purchase
showing the date
of
original purchase. In the event service is required, the product must be delivered within the warranty period, transportation
prepaid, only from within the country
of
purchase as explained in this document. You will be responsible for removal and installation of the
product.
Pioneer
will
pay
to
return
the
repaired
or
replacement
productto
you
within
the
country
of
purchase.
PRODUCT WARRANTY PERIOD (Runs
from
the
date
of
first
retail sale)
Car
Electronics,
Speakers,
and
Accessories
..............................................................
...
................................................................ .
WHAT IS NOT COVERED
frull
1 Year
.L.ru2.2.r
1 Year
This
Limited
Warranty
applies
to
Pioneer
products
that
are
purchased
from
an
authorized
Pioneer dealer. IF THIS PRODUCT WAS PURCHASED
FROM
ANY
OTHER SOURCE, THERE
ARE
NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTY
OF
MERCHANTABILITY
AND THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE AND THIS PRODUCT
IS
SOLD STRICTLY
"AS
IS"
AND "WITH
ALL
FAULTS". PIONEER SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL AND/OR INCIDENTAL DAMAGES.
Some
states and
provinces
do
not
allow
the
exclusion
or
limitation
of
incidental
or
consequential
damages,
so
the
above
limitation
or
exclusion
may
not
apply
to
you.
Pioneer
does
not
warrant
any
product
listed
above
when
it
is
used
In a trade
or
business
or
in
any
industrial
or
commercial
application.
This
warranty
does
not
apply
if
the
product
has been
subjected
to
power
in
excess
of
Its
published
power
rating.
This
warranty
does
not
cover
cosmetic
scratches
or
any
other
appearance item; damage
or
defects
resulting
from
alterations
or
modifications
not
authorized
in
writing
by
Pioneer; accident,
collisions,
misuse
or
abuse; the
use
of
unauthorized
parts
or
labor;
improper
installation
or
maintenance;
lightning
or
power
surges;
subsequent
damage
from
leaking;
damage
from
inoperative batteries;
or
the
use
of
batteries
not
conforming
to
those
specified
in
the
owner's
manual.
This
warranty
does
not
cover
the
cost
of
parts
or
labor
that
would
otherwise
be
provided
without
charge
under
this
warranty
obtained
from
any
source
other
than
Pioneer.
Altered, defaced,
or
removed serial
numbers
void
this
warranty.
NO OTHER WARRANTIES
TO THE FULLEST EXTENT PERMITTED BY LAW, PIONEER MAKES NO REPRESENTATIONS
OR
WARRANTIES
ORACCEPTSANY
CONDITIONS WITH
RESPECT TO THIS PRODUCT EXCEPT AS STATED
IN
THIS DOCUMENT. PIONEER LIMITS ITS OBLIGATIONS UNDER
ANY
IMPLIED WARRANTIES
AND CONDITIONS INCLUDING, BUT NOT LIMITED
TO,
WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE,
TO
A PERIOD NOT
TO
EXCEED THE WARRANTY PERIOD. NO WARRANTIES OR CONDITIONS
SHALL
APPLY AFTER THE WARRANTY PERIOD. Some states and
provinces
do
not
allow
limitations
on
how
long
an
implied
warranty
lasts,
so
the
above
limitations
or
exclusions
may
not
apply
to
you.
This
warranty
gives
you
specific
legal rights, and
you
may
also
have
other
rights
which
vary
from
state
to
state
or
province
to
province. To
the
extent
any
provision
of
this
limited
warranty
is
deemed
invalid
or
unenforceable
under
applicable law,
such
determfnafion
will
have
no
effect
on
the
remaining
provisions,
which
will
continue
in
full
force
and
effect
TO OBTAIN SERVICE
In
the U.S.A. or Canada, to receive warranty service, you need to present your sales receipt showing place and date
of
original owner's transaction.
Please contact one
of
the following
to
obtain service:
Your Authorized Pioneer Dealer - Your Pioneer Dealer may repair or replace your unit
or
refer you
to
an Authorized Pioneer Service Company. Your sales
receipt should list the contact information (phone number, fax, email, etc.) for your Dealer.
Pioneer Customer Support - Can advise the optimal service option for your model and geographic location. Please call us at 1-800-421-1404
or
visit
www.pioneerelectronics.com (for USA) or http://www.pioneerelectronics.ca (for Canada), click on "Support," then select "Contact Us."
Your Authorized Pioneer Service Company - Can perform repairs for most Car Electronics, Speaker and Accessory products and advise other options as
applicable. Please visit Pioneer's website, click on "Support," and select "Find a Service Center."
Shipping Your Unit for Service - YOU MUST FIRST CONTACT PIONEER TO GET RETURN AUTHORIZATION. PLEASE DO NOT SEND IN YOUR
PRODUCT WITHOUT CONTACTING CUSTOMER SUPPORT. If you have a return authorization number, please package the product carefully and
send it transportation prepaid by a traceable, insured method
to
an
Authorized Pioneer Service Company or Pioneer. Use adequate padding material
to
prevent damage
in
transit. Include your name, address and a telephone number where you can be reached during business hours.
For questions about your product, please contact Pioneer Customer Support as described above or write to us at:
DISPUTE RESOLUTION
Customer Support
Pioneer Electronics (USA) Inc.
P.O.
Box 1720
Long Beach, California 90801 U.S.A.
Following our response to any initial request to Customer Support, should a dispute arise between you and Pioneer, Pioneer makes available its Complaint
Resolution Program
to
resolve the dispute. The Complaint Resolution Program
is
available to you without charge.
In
the U.S.A., you are required
to
use the
Complaint Resolution Program before you exercise any rights under, or seek any remedies, created by the Magnuson-Moss Warranty Act but may be entitled
to file suit under state law without using the Complaint Resolution Program.
To
use the Complaint Resolution Program, call 1-800-421-1404 and explain to the
customer service representative the problem you are experiencing, steps you have taken
to
have the product repaired during the warranty period, and the name
of
the authorized Pioneer Dealer from which the Pioneer product was purchased. After the complaint has been explained to the representative, a resolution
number will be issued. Within forty (40) days of receiving your complaint, Pioneer will investigate the dispute and will either: (1) respond to your complaint
in
writing informing you what action Pioneer will take, and
in
what time period, to resolve the dispute; or (2) respond to your complaint
in
writing informing you why
Pioneer will not take any action.
RECORD THE PLACE AND DATE OF PURCHASE. KEEP THIS INFORMATION AND YOUR SALES RECEIPT
IN
A SAFE PLACE
Model No.
_______________
Serial No.
_______________
Purchase Date
__________
_
Purchased From
_______________________________________________
_
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