Owner's Manual

PIONEER ELECTRONICS (USA) INC.
PIONEER ELECTRONICS OF
CANADA,
INC.
LIMITED
WARRANTY
WARRANTY VALID
ONLY
IN
COUNTRY
OF
PRODUCT PURCHASE
WARRANTY
Pioneer Electronics
(USA) Inc. (PUSA),
and Pioneer Electronics
Of
Canada,
Inc.
(POC), warrantthat products distributed
by
PUSAin
the
U.S.A.,
and
by
POC in Canada that
fail
to
function
properly
under
normal
use due
to
a manufacturing defect when installed
and operated according to the owner's
manual enclosed with the unit
will
be repaired
or
replaced
with
a unit
of
comparable value,
atthe
option
of
PUSAor
POC,
without charge to you for parts
or
actual
repair work. Replacement units and/or parts
supplied
under this warranty may be
new
or
rebuilt at the option
of
PUSAor
POC.
THIS
UMITEDWARRANTY
APPUES
TO
THE
ORIGINALORANYSUBSEQUENTOWNEROFTHIS
PIONEER PRODUCT DURING
THE
WARRANTY
PERIOD PROVIDED
THE
PRODUCT
WAS
PURCHASED
FROMAN
AUTHORIZED PIONEER DISTRIBUTOR/DEALER IN
THE
U.S.A.
OR
CANADA.
YOU
WILL
BE
REQUIRED TO PROVIDE
A
SALES
RECEIPTOR
OTHER
VALID
PROOF
OF
PURCHASE
SHOWING
THE
DATE
OF
ORIGINAL
PURCHASE OR, IF
RENTED,
YOUR
RENTAL
CONTRACT SHOWING
THE
PLACE
AND
DATE
OF
FIRST
RENTAL.
IN
THE
EVENT
SERVICE IS REQUIRED,
THE
PRODUCT
MUST
BE
DELIVERED WITHIN
THE
WARRANTY
PERIOD, TRANSPORTATION
PREPAID, ONLY FROM
WITHIN THE
COUNTRY
OF
PURCHASE
AS
EXPLAINED IN THIS
DOCUMENT.
YOU
WILL
BE
RESPONSIBLE FOR
REMOVAL
AND
INSTALLATION OF
THE
PRODUCT.
PUSAOR
POC,ASAPPROPRIATE,
WILLPAYTO
RETURN THE
REPAIRED
OR
REPLACEMENT
PRODUCTTOYOUWITHINTHECOUNTRYOF
PURCHASE.
PRODUCT WARRANTY
PERIOD
Car
Stereo
Products
.............................................................................................................................................. .................. 1
Year
1
Year
The warranty period for
retail customers who rent the product commences upon the date product is first put into use (a} during the
rental period
or
(b)
retail sale,
whichever occurs first.
WHAT
IS NOT
COVERED
IFTtiSPRODUCTWAS
PURCHASED FROMAN
UNAUTHORIZED DISTRIBUTOR, THEREARENOWARRANTIES,EXPRESSOR
NPLIED,
INCLUDINGTHEIMPUEDWARRANTY
OF MERCHANTABILITY AND THE
NPLIED
WARRANTY OF
FITNESS
FORA
PARTICULAR PURPOSE
AND
THIS PRODUCT IS
SOLD
STRICTLY"AS IS"
AND
''WITH
ALL
FAULTS".
PIONEER
SHALL
NOT
BE
UABLE
FORANYCONSEQUENTIALAND/OR
INCIDENTAL
DAMAGES.
PIONEER DOES
NOT
WARRANT
ANY
PRODUCT LISTED
ABOVE
WHEN
IT IS USED
INA
TRADE
OR
BUSINESSORINANYINDUSTRIALORCOMMERCIALAPPLICATION.
THIS
WARRANTY
DOES
NOT
APPLY
IF
THE
PRODUCT
HAS
BEEN
SUBJECTED TO POWER IN EXCESS OF ITS PUBLISHED POWER RATING.
THIS
WARRANTY
DOES NOT COVER DISPLAY SCREENS
DAMAGED
BY
STATIC, NON-MOVING, IMAGES APPLIED FOR
LENGTHY PERIODS (BURN-IN).
THSWARRANTYDOES NOTCOVERTHECABWETORANY APPEARANCE
ITEM,
USERATTACHEDANTENNA,ANYDAMAGETO RECORDS OR
RECORDING
TAPES
OR
DISCS,
ANY
DAMAGE
TO THE PRODUCT
RESULTING
FROM ALTERATIONS, MODIFICATIONS
NOT
AUTHORIZED
IN
WRITING
BY
PIONEER, ACCIDENT,
t.tSUSE
OR ABUSE, DAMAGE
DUE TO
L..JGHTNNlORTOPOWERSURGES,SUBSEQUENTDAMAGEFROML.EAKIG,DAMAGEFROMINOPERATIVEBATTERES,ORT1£USEOFBATTERESNOTCONFORMt«;TOTHOSE
SPECFEDINTHEOINNER'SMANUAL.
THIS
WARRANTY
DOES
NOT
COVER
THE
COST
OF
PARTS
OR
LABOR
WHICH
WOULD
BE
OTHERWISE PROVIDED
WITHOUT
CHARGE
UNDER
THIS
WARRANTY
OBTAINED FROM
ANY
SOURCE OTHER
THANA
PIONEER AUTHORIZED SERVICE COMPANY
OR
OTHER DESIGNATED LOCATION. THIS WARRANTY
DOES NOT COVER
DEFECTS OR
DAMAGE CAUSED
BY
THE
USE OF
UNAUTHORIZEDPARTSORLABOROR
FROM IMPROPER MAINTENANCE.
ALTERED, DEFACED,
OR
REMOVED
SERIAL
NUMBERS VOID THIS ENTIRE
WARRANTY
NO OTHER WARRANTIES
IN
THE
U.S.A.·
PIONEER
LIMITS
ITS
OBLIGATIONS
UNDER
ANY
IMPLIED
WARRANTIES
INCLUDING,
BUT
NOT
LIMITED
TO,
THE
IMPLIED WARRANTIES
OF
MERCHANTABILITY
AND
FITNESS
FORA
PARTICULAR PURPOSE, TO A
PERIOD
NOT
TO EXCEEDTHEWARRANTYPERIOD.
NO
WARRANTIES
SHALLAPPLYAFTERTHE
WARRANTY
PERIOD. SOME STATES DO
NOT
ALLOW
LIMITATIONS ON HOW
LONGAN
IMPLIEDWARRANTYLASTSANDSOMESTATES
DONOTALLOWTHE
EXCLUSIONS
OR
LIMITATIONS
OF
INCIDENTAL
OR
CONSEQUENTIAL DAMAGES,
SO
THE
ABOVE
LIMITATIONS
OR
EXCLUSIONS
MAY NOT APPLY
TO YOU. THIS WARRANTY
GIVES
YOUSPECIFICLEGALRIGHTSANDYOUMAYHAVEOTHERRIGHTSWHICHMAYVARYFROMSTATETOSTATE.
IN
CANADA·
EXCEPT
AS
EXPRESSLY PROVIDED HEREIN,
THERE
ARE
NO REPRESENTATIONS, WARRANTIES, OBLIGATIONS
OR
CONDmONS,
IMPLIED, STATUTORY
OR
OTHERWISE,
APPLICABLE
TO THIS PRODUCT.
TO OBTAIN SERVICE
In
the U.S.A.
or
Canada to receive warranty service you need to present your
sales
receipt
or
your
rental
contract showing
place
and date
of
original owner's transaction .
.u.&A
•
Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your Authorized
Pioneer
Dealer
- Your
Pioneer
Dealer
may
repair
or
replace
your unit,
or
refer you
to
an Authorized Pioneer
Service
Company
. Your
sales
receipt
should
list
the
contact
information (phone number, fax,
email,
etc.)
for
your
Dealer.
Your Authorized
Pioneer
Service
Company
- Can
perform
repairs
for
most
Car
Electronics products and can advise
other
options as applicable. Please
access
the
Pioneer
website
at
www.pioneerelectronics.com
and
click
on
"Support"
and
select
"Find
a
Service
Center"
to
find
the
nearest
Pioneer
servicer.
Pioneer
Customer
Support
- Can advise
the
optimal
service option
for
your
model
and geographic location.
Please
reference
the
information
listed below
and
phone,
email
or
access
the
Pioneer
website to
contact
Pioneer.
CANAPA-
POC
has
a
number
of
Authorized
Service
Companies
should your product require service. Contact Pioneer
of
Canada as
listed below
to obtain a local
service location.
Shipping
Your
Unitfor
Service-
Please
package it
carefully
and send it, transportation prepaid
by
a traceable, insured method,
to
an Authorized
Service
Company
or
Pioneer.
Use adequate padding
material
to
prevent damage in transit.
Include
your name, address and
telephone
number where you can be reached during business hours.
On
all complaints
and concerns
in
the
U.S.A. call
Customer
Support
at
1-800-421-1404,
or,
in
Canada,
call
Customer Satisfaction at
(905)
479-4411.
IN
THE
U.S.A.
IN
CANAPA
For hook-up and operation
of
your unit or to
locate
an
For
additional
information
on
this warranty,
please call
or write:
Authorized
Service
Company,
please call
or write:
CUSTOMER SATISFACTION GROUP
CUSTOMER SUPPORT
I
PIONEER ELECTRONICS (USA)
INC.
PIONEER ELECTRONICS
OF
CANADA,
INC.
P.O.
BOX 1720 340 FERRIER
STREET,
UNIT
2
LONG
BEACH,
CALIFORNIA
90801
MARKHAM,
ON
L3R
2Z5
1-800-421-1404 [phone] 1-877-283-5901
http://www.pioneerelectronics.com
DISPUTE RESOLUTION
http://www.pioneerelectronics.ca
IN
THE
U.S.A.
- Following
our
response to
any
initial
request
to
Customer Support,
should
a dispute arise between you and Pioneer, Pioneer makes
available
its Complaint
Resolution Program
to
resolve
the dispute.
The
Complaint Resolution Program is
available
to
you without charge. You are required
to
use the Complaint Resolution Program
before you exercise
any
rights under,
or
seek
any
remedies, created
by
Title I
of
the Magnuson-Moss Warranty-Federal Trade Commission
Improvement
Act,
15
U.S.C. 2301 etseq.
To
use the Complaint Resolution Program
call1-800-421-1404
and
explain
to
the
customer service representative the
problem
you are experiencing, steps you have taken to
have the product repaired during the warranty period and the name
of
the authorized Distributor/Dealer from whom the Pioneer product was purchased. After the complaint
has been explained
to
the representative, a resolution number will
be
issued. Within
40
days
of
receiving your complaint, Pioneer
will
investigate the dispute and
will
either:
(1) respond
to
your complaint in writing informing you what action Pioneer
will
take, and in what time period, to
resolve
the dispute;
or
(2) respond to your complaint in writing
informing you
why
it
will
not take any action.
IN
CANADA-
Call
the Customer Satisfaction Manager at
(905)
946-7 412 to discuss your complaint and to obtain a prompt resolution.
RECORD THE
PLACE
AND
DATE
OF
PURCHASE FOR FUTURE REFERENCE
Model No.
------------------
Serial
No.-----------------
Purchase
Date----------
Purchased
From---------------------------------------------------
KEEP
THIS INFORMATION
AND YOUR
SALES RECEIPT IN
A SAFE
PLACE
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QRY3001-B/S
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