Owner's Manual
PIONEER ELECTRONICS (USA) INC.
PIONEER ELECTRONICS OF CANADA, INC.
LIMITED WARRANTY
WARRANTY VALID ONLY
IN
COUNTRY OF PRODUCT PURCHASE
WARRANTY
Pioneer Electronics (USA) Inc. (PUSA), and Pioneer Electronics
Of
Canada, Inc. (POC
),
warrant that products distributed by PUSA
in
the U.S.A., and by POC
in
Canada that fail to
function properly under normal use due to a manufacturing defect when installed and operated according to the owner's manual enclosed with the unit will be repaired
or
replaced with
a unit
of
comparable value, at the option
of
PUSAor
POC, without charge to you for parts
or
actual repair work. Replacement units and/or parts supplied under this warranty may be
new or rebuilt
atthe
option
of
PUSAor
POC. ·
THIS LIMITED WARRANTY APPLIES TO THE ORIGINAL OR
ANY
SUBSEQUENT OWNER OF THIS PIONEER PRODUCT DURING THE WARRANTY PERIOD PROVIDED THE
PRODUCT WAS PURCHASED FROM
AN
AUTHORIZED PIONEER DISTRIBUTOR/DEALER IN THE U.S.A. OR
CANADA.
YOU
WILL
BE
REQUIRED
TO
PROVIDE A
SALES
RECEIPT
OR
OTHER VALID PROOF OF PURCHASE SHOWING THE DATE OF
ORIGINAL
PURCHASE OR, IF RENTED, YOUR RENTAL
CONTRACT
SHOWING THE
PLACE
AND
DATE OF FIRST RENTAL. IN THE EVENT SERVICE IS REQUIRED, THE PRODUCT
MUST
BE
DELIVERED WITHIN THE
WARRANTY
PERIOD, TRANSPORTATION
PREPAID, ONLY FROM WITHIN THE COUNTRY OF PURCHASE
AS
EXPLAINED IN THIS DOCUMENT. YOU
WILL
BE
RESPONSIBLE FOR
REMOVALAND
INSTALLATION OF
THE PRODUCT. PUSA
OR
POC,
AS
APPROPRIATE,
WILL
PAY
TO RETURN THE REPAIRED
OR
REPLACEMENT PRODUCT TO YOU WITHIN THE COUNTRY OF PURCHASE .
PRODUCT WARRANTY PERIOD
Car
Stereo
Products
fi..!D
1
Year
.!..i.bQr
1
Year
The warranty period for retail customers who rent the product commences upon the date product is first put into use (a) during the rental period or (b) retail sale, whichever occurs first.
WHAT IS NOT COVERED
IF
THIS PRODUCT WAS PURCHASED FROMAN UNAUTHORIZED DISTRIBUTOR, THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTY
OF
MERCHANTABILITY AND THE IMPLIED WARRANTY OF FITNESS
FORA
PARTICULAR PURPOSE AND THIS PRODUCT IS SOLD STRICTLY
"AS
IS"
AND "WITH
ALL
FAULTS".
PIONEER
SHALL
NOT
BE
LIABLE
FOR
ANY
CONSEQUENTIAL AND/OR INCIDENTAL
DAMAGES.
PIONEER DOES NOT WARRANT
ANY
PRODUCT LISTED ABOVE WHEN IT IS USED IN A TRADE
OR
BUSINESS
OR
IN
ANY
INDUSTRIAL
OR
COMMERCIALAPPLICATION.
THIS WARRANTY DOES NOT APPLY IF THE PRODUCT HAS BEEN SUBJECTED TO POWER IN EXCESS OF ITS PUBLISHED POWER RATING.
THIS WARRANTY DOES NOT COVER DISPLAY SCREENS DAMAGED
BY
STATIC, NON-MOVING, IMAGES APPLIED FOR LENGTHY PERIODS (BURN-IN).
THIS
WARRANTY DOES NOT COVER THE CABINET OR ANY APPEARANCE
ITEM,
USERATTACHEDANTENNA,ANY DAMAGE
TO
RECORDS OR RECORDING TAPES OR
DISCS,
ANY
DAMAGE
TO
THE PRODUCT RESULTING FROM ALTERATIONS, MODIFICATIONS NOT AUTHORIZED
IN
WRmNG
BY
PIONEER, ACCIDENT, MISUSE OR ABUSE, DAMAGE
DUE
TO
UGHTNINGORTOPOWERSURGES,SUBSEQUENTDAMAGEFROMLEAKING, DAMAGE
FROM
INOPERATIVE BATTERIES, OR
THE
USE
OF
BATTERIES NOT CONFORMING TO THOSE
SPECIFIEDINTHEOWNER'SMANUAL
THIS
WARRANTY
DOES
NOT
COVER
THE
COST
OF PARTS
OR
LABOR
WHICH
WOULD
BE
OTHERWISE PROVIDED
WITHOUT
CHARGE
UNDER
THIS
WARRANTY
OBTAINED FROM
ANY
SOURCE OTHER THAN A PIONEER AUTHORIZED SERVICE COMPANY OR OTHER DESIGNATED LOCATION. THIS WARRANTY DOES NOT COVER
DEFECTS OR DAMAGE CAUSED
BY
THE USE OF UNAUTHORIZED PARTS OR
LABOR
OR
FROM IMPROPER MAINTENANCE.
ALTERED, DEFACED,
OR
REMOVED
SERIAL
NUMBERS VOID THIS ENTIRE WARRANTY
NO OTHER WARRANTIES
IN
THE
U.S.A.-
PIONEER
LIMITS
ITS
OBLIGATIONS
UNDER
ANY
IMPLIED
WARRANTIES
INCLUDING,
BUT
NOT
LIMITED
TO,
THE
IMPLIED
WARRANTIES
OF
MERCHANTABILITY AND FITNESS
FORA
PARTICULAR PURPOSE, TO A PERIOD NOT TO EXCEED THE WARRANTY PERIOD. NO WARRANTIES
SHALL
APPLY AFTER THE
WARRANTY PERIOD. SOME STATES DO NOT
ALLOW
LIMITATIONS ON
HOW
LONGAN IMPLIED WARRANTY LASTS AND SOME STATES DO NOT
ALLOW
THE EXCLUSIONS
OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS
WARRANTY GIVES
YOUSPECIFICLEGALRIGHTSANDYOUMAYHAVEOTHERRIGHTSWHICHMAYVARYFROMSTATETOSTATE.
IN
CANADA-
EXCEPT
AS
EXPRESSLY PROVIDED HEREIN, THERE ARE NO REPRESENTATIONS, WARRANTIES, OBLIGATIONS
OR
CONDITIONS, IMPLIED, STATUTORY
OR OTHERWISE,
APPLICABLE
TO THIS PRODUCT.
TO OBTAIN SERVICE
In
the U.S.A. or Canada to receive warranty service you need to present your sales receipt or your rental contract showing place and date
of
original owner's transaction.
~
- Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your Authorized Pioneer
Dealer-
Your Pioneer Dealer may repair or replace your unit, or refer you to an Authorized Pioneer Service Company. Your sales receipt should
list the contact information (phone number, fax, email, etc.) for your Dealer.
Your Authorized Pioneer Service
Company-
Can pertorm repairs for
most
Car
Electronics products and can advise other options as applicable. Please
access
the
Pioneer website at
www.pioneerelectronics.com
and click on
"Support"
and select
"Find
a
Service
Center"
to find the nearest Pioneer servicer.
Pioneer Customer
Support-
Can advise the optimal service option for your model and
geographic
location. Please reference the information listed
below
and phone,
email
or
access
the Pioneer website to contact Pioneer.
~-
POC has a number
of
Authorized Service Companies should your product require service. Contact Pioneer
of
Canada as listed below to obtain a local service location.
Shipping
Your
Unitfor
Service-
Please package it carefully and send it, transportation prepaid by a traceable, insured method, to an Authorized Service Company
or
Pioneer.
Use adequate padding material to prevent damage
in
transit. Include your name, address and telephone number where you can be reached during business hours.
On all complaints and concerns
in
the U.S.A. call Customer Support at 1-800-421-1404,
or,
in
Canada, call Customer Satisfaction at (905) 479-4411.
IN
THE U.S.A.
IN
CANADA
For hook-up and operation
of
your unit or to locate
an
For additional information on this warranty, please call or write:
Authorized Service Company,
please call or write: CUSTOMER SATISFACTION GROUP
CUSTOMER SUPPORT
I PIONEER ELECTRONICS (USA) INC. PIONEER ELECTRONICS OF CANADA, INC.
P.O.
BOX 1720 340 FERRIER STREET, UNIT 2
LONG BEACH, CALIFORNIA 90801 MARKHAM, ON L3R 2Z5
1-800-421-1404 (905) 4 79-4411 1-877-283-5901
http://www. pioneerelectron ics. com
DISPUTE RESOLUTION
http
:1
/www. pioneerelectron ics. ca
IN
THE U.S.A. - Following
our
response to any initial request to Customer Support, should a dispute arise between you and Pioneer, Pioneer makes available its Complaint
Resolution Program to resolve the dispute. The Complaint Resolution Program is available to you without charge. You are required to use the Complaint Resolution Program
before you exercise any rights under,
or
seek any remedies, created by Title I
ofthe
Magnuson-Moss Warranty-Federal Trade Commission Improvement Act, 15 U.S.C. 2301 et
seq.
To
use the Complaint Resolution Program call 1-800-421-1404 and explain to the customer service representative the problem you are experiencing, steps you have taken to
have the product repaired during the warranty period and the name
of
the authorized Distributor/Dealer from whom the Pioneer product was purchased. After the complaint
has been explained to the representative, a resolution number will be issued. Within 40 days
of
receiving your complaint, Pioneer will investigate the dispute and will either:
(1) respond to your complaint
in
writing informing you what action Pioneer will take, and
in
what time period, to resolve the dispute;
or
(2) respond to your complaint
in
writing
informing you why it will not take any action.
IN
CANADA-
Call the Customer Satisfaction Manager at (905) 946-7 412 to discuss your complaint and to obtain a prompt resolution.
RECORD THE PLACE AND DATE OF PURCHASE FOR FUTURE REFERENCE
Model
No.-------------------
Serial
No.-----------------
Purchase Date
_________
_
Purchased From
____________________________________________________
_
KEEP THIS INFORMATION AND YOUR SALES RECEIPT
IN
A SAFE PLACE
< QRY3001-B/N >
UCC0212
Pirnted
in
Thailand