User manual

53
Additional information
11
11
 When in the DMR mode, depending on the external controller
being used, playback may be interrupted when a volume
operation is performed from the controller. In this case, adjust
the volume from the receiver or remote control.
 There is a connection routed through a wireless LAN on the
same network. There may be a shortage of bandwidth on the
2.4 GHz band used by the wireless LAN. Make wired LAN
connections not routed through a wireless LAN. Install away
from any devices emitting electromagnetic waves on the 2.4
GHz band (microwave ovens, game consoles, etc.). If this does
not solve the problem, stop using other devices that emit
electromagnetic waves.
 Cannot listen to Internet Radio stations.
 The firewall settings for components on the network are
currently in operation. Check the firewall settings for
components on the network.
 You are currently disconnected from the Internet. Check the
connection settings for components on the network, and
consult with your network service provider if necessary
(page 10).
 The broadcasts from an Internet Radio station are stopped or
interrupted. Some Internet radio stations on the list of Internet
Radio stations for this receiver (page 25) may occasionally not
be available for listening.
 The receiver only supports broadcast stations that use HTTP. It
may therefore be unable to playback certain broadcast
stations.
 Cannot pause at Music Server/DMR.
 For some DLNA server software/NAS, or file formats being
played, you may not be able to pause. Please contact the DLNA
server software manufacturer or NAS manufacturer that you
are using.
 Music Server (DLNA) album names and artist names are not
displayed.
 Metadata such as album names and artist names have to be
approved by the server and distributed to the receiver, which
depends on the NAS you are using and the specs of DLNA
server software. Supported files differ depending on NAS and
DLNA server software. For more details, please contact the
NAS manufacturer or DLNA server software manufacturer.
 Music Server (DLNA) album art is either displayed or not
displayed.
 In the case of the Music Server, this depends upon the specs of
DLNA server software.
Supported files differ depending on DLNA server software. For
more details, please contact the DLNA server software
manufacturer.
 This unit cannot be selected from the Spotify application.
 An Internet connection is required for both the mobile digital
device and this unit.
 Connect the mobile digital device by Wi-Fi to the wireless LAN
router of the same network as the one to which this unit is
connected.
 A Spotify Premium account (for a charge) must be registered
on the Spotify application.
 When this unit is in standby, it cannot be selected from the
Spotify application.
 The sound of the Spotify audio stream is not produced.
 Check whether this unit is selected on the Spotify application.
 Check that contents are playing on the Spotify application.
 If the above does not solve the problem, turn this unit’s power
off then back on.
 This unit’s volume does not increase when the volume
slider in the Spotify application is raised.
 There is an upper limit to the volume to prevent the volume
from being too high accidentally. To raise the volume higher in
this case, do so by operating the remote control. When using
an application such as Pioneer ControlApp, the volume can
also be increased from the application.
 Playback continues on this unit when the Spotify
application is quit.
 The Spotify audio stream continues from this unit, even when
the Spotify application is quit. To operate again, relaunch the
Spotify application.
Wireless LAN
 Network cannot be accessed via wireless LAN.
 Is Network Type set to Auto and the LAN cable connected to
the receiver? Switch Network Type to Wireless or disconnect
the LAN cable from the receiver, then restart the receiver. If
Network Type is set to Auto and the LAN cable is connected
to the receiver, the receiver recognizes the Network Type as
Wired.
 This receiver and base receiver (wireless LAN router, etc.) are
too far apart or there is an obstacle between them. Improve the
wireless LAN environment by moving the receiver and base
receiver closer together, etc.
 There is a microwave oven or other device generating
electromagnetic waves near the wireless LAN environment.
Use the system in a place away from microwave ovens or
others device generating electromagnetic waves. Avoid using
devices generating electromagnetic waves as much as
possible when using the system with the wireless LAN.
 Multiple wireless devices are connected to the wireless LAN
router. When connecting multiple wireless devices, their IP
addresses must be changed.
 Wireless LAN connections cannot be established between
the receiver and base receiver (wireless LAN router, etc.).
The receiver must be set in order to establish wireless LAN
connections. See Connecting using wireless LAN
on
page 11.
 The IP address settings of the receiver does not match the
settings of the wireless LAN router, etc. Check the IP address
settings of the receiver (including the DHCP setting). If the
receiver’s DHCP setting is on, turn the receiver’s power off,
then turn the power back on. Check that the IP address of the
receiver matches the settings of the wireless LAN router, etc. If
the receiver’s DHCP setting is off, set an IP address matching
the network of the base receiver (wireless LAN router, etc.). For
example, if the wireless LAN router’s IP address is
“192.168.1.1”, set the receiver’s IP address to “192.168.1.XXX”
(*1), the subnet mask to “255.255.255.0”, the gateway and DNS
to “192.168.1.1”.
*1) Set the “XXX” in “192.168.1.XXX” to a number between 2
and 248 that is not assigned to other devices.
 The access point is set to conceal the SSID. In this case, the
SSID may not be displayed on the access point list screen. If
not, set the SSID, etc., by making the wireless LAN settings on
the receiver manually.
 The access point’s security settings use WEP 152-bit length
code key or shared key authentication. The receiver does not
support WEP 152-bit length code key or shared key
authentication.
 The SSID only supports use of single-byte alphanumeric
characters, together with the underbar and certain other
symbols. If using another character coding, the SSID must be
updated before making network settings. For more details
regarding SSID, consult your router’s operating instructions.