Peplink Balance Multi-WAN Routers Model 20/30/210/310/380/580/710/1350 User Manual Firmware 5.3 July 2011 Copyright & Trademarks Specifications are subject to change without prior notice. Copyright © 2011 Peplink International Ltd. All Rights Reserved. Peplink and the Peplink logo are trademarks of Peplink International Ltd. Other brands or products mentioned may be trademarks or registered trademarks of their respective owners.
USER MANUAL Peplink Balance Series Table of Contents 1 INTRODUCTION AND SCOPE ···························································································· 5 2 GLOSSARY ······················································································································· 6 3 PRODUCT COMPARISON CHART ······················································································ 7 4 PRODUCT FEATURES································································
USER MANUAL Peplink Balance Series 12.1 12.2 12.3 13 13.1 13.2 14 14.1 14.2 14.3 14.4 14.5 14.6 14.
USER MANUAL Peplink Balance Series 20.9 20.10 20.11 20.12 21 21.1 21.2 21.3 21.4 21.5 21.6 21.7 21.8 21.
USER MANUAL Peplink Balance Series 1 Introduction and Scope The Peplink Balance series provides link aggregation and load balancing across up to thirteen WAN connections. The Peplink Balance 20/30 provides a cost-effective solution suitable for power users and home offices. The Peplink Balance 210/310 provides advanced features for small business.
USER MANUAL Peplink Balance Series 2 Glossary The following terms, acronyms, and abbreviations are frequently used in this manual: Term 3G DHCP DNS EVDO HSDPA Definition 3rd Generation family of standards for wireless communications Dynamic Host Configuration Protocol Domain Name System Evolution-Data Optimized High-Speed Downlink Packet Access GRE Generic Routing Encapsulation HTTP Hyper-Text Transfer Protocol ICMP Internet Control Message Protocol IP LAN MAC Address Internet Protocol Local Ar
USER MANUAL Peplink Balance Series 3 Product Comparison Chart Features Customer Group 20 30 Home and Home Office 210 310 Small Business 380 580 Mid-Size Business 710 1350 Large Enterprise Capacity WAN Ports / Internet Links 2 3 2 3 3 (GbE) 5 (GbE) 7 (3x GbE) 13 (GbE) Recommended Users 1-25 1-25 1-50 1-50 50-500 300-1000 500-2000+ 1000-5000+ Router Throughput 50M 50M 50M 50M 170M 250M 350M 1500M Load Balancing & Failover Yes Yes Yes Yes Yes Yes Yes Yes Load
USER MANUAL Peplink Balance Series 3G Modem Support Yes Yes X X Yes Yes Yes Yes Site to Site VPN Bonding X X Yes Yes Yes Yes Yes Yes Number of S2S VPN Peers X X 2 2 20 50 300 800 Bonded VPN Throughput X X 30M 30M 60M 80M 150M 350M PPTP VPN Server X X Yes Yes Yes Yes Yes Yes Recommended PPTP VPN Users X X 15 15 50 100 200 500 RADIUS / LDAP support for PPTP X X X X Yes Yes Yes Yes Manage Pepwave AP One X X X X Yes Yes Yes Yes Access Point
USER MANUAL Peplink Balance Series Individual Bandwidth Limit X X X X Yes Yes Yes Yes NAT and IP Forwarding Yes Yes Yes Yes Yes Yes Yes Yes Configurable Static Routes Yes Yes Yes Yes Yes Yes Yes Yes Port Forwarding Yes Yes Yes Yes Yes Yes Yes Yes Many to One, One to One NAT Yes Yes Yes Yes Yes Yes Yes Yes UPnP, NAT-PMP Yes Yes Yes Yes Yes Yes Yes Yes WINS Server Yes Yes Yes Yes Yes Yes Yes Yes Dynamic DNS Yes Yes Yes Yes Yes Yes Yes Yes
USER MANUAL Peplink Balance Series Hardware Features LAN Ports 4 4 4 4 1 (GbE) 1 (GbE) 1 (GbE) 1 (GbE) 100V to 240V AC 100V to 240V AC 100V to 240V AC 100V to 240V AC 100V to 240V AC 100V to 240V AC 100V to 240V AC 100V to 240V AC 15W 15W 15W 15W 50W 50W 70W 70W 1U Rackmount X X Yes Yes Yes Yes Yes Yes High Availability X X Yes Yes Yes Yes Yes Yes LAN Bypass X X X X X Yes X Yes Power Input Power Consumption Dimension (H x W x D) Weight 3.5cm x 26cm x 13.
USER MANUAL Peplink Balance Series 4 Product Features Peplink Balance Series products enable all LAN users to share broadband Internet connections, and provide advanced features to enhance Internet access. The following is the list of supported features: 4.1 Supported Network Features 4.1.
USER MANUAL Peplink Balance Series 4.1.7 QoS (Available on Peplink Balance 210+) Quality of Service for different applications and custom protocols User Group classification for different service levels (Available on Peplink Balance 380+) Bandwidth usage control and monitoring on group- and user- level (Available on Peplink Balance 380+) Application Prioritization for custom protocols and DSL optimization 4.1.8 Firewall 4.
USER MANUAL Peplink Balance Series 5 Package Contents The contents of Peplink Balance product packages are as follows: 5.1 5.2 5.3 Peplink Balance 20 / 30 Peplink Balance 20 / 30 Power adapter Information slip Peplink Balance 210 / 310 Peplink Balance 210 / 310 Power adapter Information slip Rackmount kit Peplink Balance 380 / 580 / 710 / 1350 Peplink Balance 380 / 580 / 710 / 1350 Power cord Information slip Rackmount kit http://www.peplink.
USER MANUAL Peplink Balance Series 6 Peplink Balance Overview 6.1 Peplink Balance 20 6.1.1 Front Panel Appearance USB Port WAN Ports Reset Button LAN Ports Status LED Power LED 6.1.
USER MANUAL Peplink Balance Series 6.1.3 Rear Panel Appearance Power Connector Kensington Security Slot 6.1.4 Unit Base Appearance Serial Number and LAN MAC Address http://www.peplink.
USER MANUAL Peplink Balance Series 6.2 Peplink Balance 30 6.2.1 Front Panel Appearance USB Port WAN Ports Reset Button LAN Ports Status LED Power LED 6.2.
USER MANUAL Peplink Balance Series 6.2.3 Rear Panel Appearance Power Connector Kensington Security Slot 6.2.4 Unit Base Appearance Serial Number and LAN MAC Address http://www.peplink.
USER MANUAL Peplink Balance Series 6.3 Peplink Balance 210 6.3.1 Front Panel Appearance WAN Ports USB LAN Ports Status LED Power LED Reset Button 6.3.
USER MANUAL Peplink Balance Series 6.3.3 Rear Panel Appearance Power Connector 6.3.4 Unit Base Appearance Serial Number and LAN MAC Address http://www.peplink.
USER MANUAL Peplink Balance Series 6.4 Peplink Balance 310 6.4.1 Front Panel Appearance USB WAN Ports LAN Ports Status LED Power LED Reset Button 6.4.
USER MANUAL Peplink Balance Series 6.4.3 Rear Panel Appearance Power Connector 6.4.4 Unit Base Appearance Serial Number and LAN MAC Address http://www.peplink.
USER MANUAL Peplink Balance Series 6.5 Peplink Balance 380 6.5.1 Front Panel Appearance LAN Port Power LED LCD Display WAN Ports USB Ports LCD Controls Console 6.5.2 LED Indicators The statuses indicated by the Front Panel LEDs are as follows: Power and Status Indicators Power LED OFF – Power off Green – Power on Console and USB Ports Console Port USB Ports Reserved for engineering Use For connecting a USB based mobile modem.
USER MANUAL Peplink Balance Series 6.5.3 LCD Display Menu > HA State:Master/Slave > LAN IP > VIP > System Status > System > Firmware ver.
USER MANUAL Peplink Balance Series 6.5.4 Rear Panel Appearance Power Switch Power Connector Connector Ports Power Connector AC input 110/220V Switch Power Switch To hold pressing the key for 4 seconds will power down the unit When the unit is powered off, press it will power on the unit 6.5.5 Unit Label Appearance Serial Number and LAN MAC Address http://www.peplink.
USER MANUAL Peplink Balance Series 6.6 Peplink Balance 580 6.6.1 Front Panel Appearance WAN Ports Power LED LCD Display LAN Port USB Ports Console LCD Controls 6.6.2 LED Indicators The statuses indicated by the Front Panel LEDs are as follows: Power and Status Indicators Power LED OFF – Power off Green – Power on Console and USB Ports Console Port USB Ports Reserved for engineering Use For connecting a USB based mobile modem.
USER MANUAL Peplink Balance Series 6.6.3 LCD Display Menu > HA State:Master/Slave > LAN IP > VIP > System Status > System > Firmware ver.
USER MANUAL Peplink Balance Series 6.6.4 Rear Panel Appearance Power Switch Power Connector Connector Ports Power Connector AC input 110/220V Switch Power Switch To hold pressing the key for 4 seconds will power down the unit When the unit is powered off, press it will power on the unit 6.6.5 Unit Label Appearance Serial Number and LAN MAC Address http://www.peplink.
USER MANUAL Peplink Balance Series 6.7 Peplink Balance 710 6.7.1 Front Panel Appearance USB Ports LCD Display LCD Controls WAN Port LAN Ports Console Port Power LED Status indicated in the Front Panel is as follows: LED Indicator Power LED OFF – Power off ON (Green) – Power on Console & USB Ports Console Port USB Ports Reserved for engineering Use For connecting a USB based mobile modem.
USER MANUAL Peplink Balance Series 6.7.2 LCD Display Menu > HA State:Master/Slave > LAN IP > VIP > System Status > System > Firmware ver.
USER MANUAL Peplink Balance Series 6.7.3 Rear Panel Appearance USB Ports Reset Switch Power Switch Power Connector RS-232 Port Connector Ports RS-232 Port USB Ports Power Connector Reserved for engineering use For connecting a USB based mobile modem. AC input 110/220V Switches Power Switch To hold pressing the key for 4 seconds will power down the unit When the unit is powered off, press it will power on the unit Reset Switch Press and release once to reset the system 6.7.
USER MANUAL Peplink Balance Series 6.8 Peplink Balance 1350 6.8.1 Front Panel Appearance Power LED LCD Display USB Ports WAN Ports LAN Port LCD Controls Status indicated in the Front Panel is as follows: Console Port LED Indicator Power LED OFF – Power off ON (Green) – Power on Console & USB Ports Console Port USB Ports Reserved for engineering Use For connecting a USB based mobile modem.
USER MANUAL Peplink Balance Series 6.8.2 LCD Display Menu > HA State:Master/Slave > LAN IP > VIP > System Status > System > Firmware ver.
USER MANUAL Peplink Balance Series 6.8.3 Rear Panel Appearance Power Switch Power Connector Connector Ports RS-232 Port USB Ports Power Connector Reserved for engineering use For connecting a USB based mobile modem. AC input 110/220V Switches Power Switch To hold pressing the key for 4 seconds will power down the unit When the unit is powered off, press it will power on the unit Reset Switch Press and release once to reset the system 6.8.
USER MANUAL Peplink Balance Series 7 Installation Connecting the Network with Peplink Balance: 7.1 Preparation Before installing Peplink Balance, please prepare the following: At least one Internet/WAN access account. For each network connection, one 10/100BaseT UTP cable with RJ45 connector, or one 1000BaseT Cat5E UTP cable for the Gigabit port on the Balance 580/710/1350, or one USB modem for the USB WAN port on Balance 380/580/710/1350.
USER MANUAL Peplink Balance Series 7.3 Configuring the Network Environment To ensure that Peplink Balance works properly in the LAN environment and can access the Internet via the WAN connections, please refer to the following setup procedures: LAN Configuration For basic configuration, refer to Section 8, Basic Configuration. For advanced configuration, refer to Section 9, Configuration of LAN Interface. WAN Configuration For basic configuration, refer to Section 8, Basic Configuration.
USER MANUAL Peplink Balance Series 8 Basic Configuration 8.1 Connecting to Web Admin Interface 1. Start a web browser on a computer that is connected with Peplink Balance through LAN. 2. To connect to Web Admin of Peplink Balance, enter the following LAN IP address in the address field of the web browser: http://192.168.1.1 (This is the default LAN IP address of Peplink Balance.) 3. Enter the following to access the Web Admin Interface.
USER MANUAL Peplink Balance Series 8.2 Configuration with Setup Wizard The Setup Wizard of Peplink Balance simplifies the task of configuring WAN connection(s) by guiding the configuration process step by step. To begin, click Setup Wizard after connecting to Web Admin Interface. Click Next to begin. Select YES if you want to set up Drop-in mode in Setup Wizard. (Note: Drop-in mode is available on Peplink Balance 210+.
USER MANUAL Peplink Balance Series If Drop-in mode is going to be configured, Setup Wizard will move on to Drop-in Settings. Select the connection type for WAN connection(s) from the following screen: Depending on the selection of connection type, further configuration may be needed. For example, PPPoE and Static IP require additional settings for the selected WAN port. Please refer to Section 10, Configuration of WAN Interface(s) for details on setting up DHCP, Static IP and PPPoE.
USER MANUAL Peplink Balance Series Click on the appropriate check box(es) to select the preferred WAN connection(s). Connection(s) not selected in this step will be used as back up only. Click Next >> to continue. Choose the time zone of your Country/Region. Check the box Show all to display all time zone options. Check in the following screen to make sure all settings have been configured correctly, and then click Save Settings to confirm.
USER MANUAL Peplink Balance Series 8.3 Advanced Setup Advanced settings can be configured from the Network menu. WAN connections can be configured by entering the corresponding WAN connection information at: Network > Interfaces > WAN Tip Please refer to Section 11, Configuration of WAN Interface(s), for details on setting up DHCP, Static IP, PPPoE, GRE, and Mobile Internet Connection. http://www.peplink.
USER MANUAL Peplink Balance Series 9 Configuration of LAN Interface The LAN Interface settings are located at: Network > Interfaces > LAN http://www.peplink.
USER MANUAL Peplink Balance Series LAN Settings IP Address & Subnet Mask Speed The IP address of Peplink Balance on LAN This setting specifies the speed of the LAN Ethernet Port. By default, Auto is selected and the appropriate data speed is automatically detected by Peplink Balance. In the event of negotiation issues, the port speed can be manually specified to circumvent the issues. You can also choose whether or not to advertise the speed to the peer by selecting the Advertise Speed checkbox.
USER MANUAL Peplink Balance Series IP Range & Subnet Mask This setting allocates a range of IP address that will be assigned to LAN computers by the DHCP server of Peplink Balance. Lease Time This setting specifies the length of time throughout which an IP address of a DHCP client remains valid. Upon expiration of the Lease Time, the assigned IP address will no longer be valid and the renewal of the IP address assignment will be required.
USER MANUAL Peplink Balance Series WINS Server Settings Enable Check the box to enable the WINS Server. A list of WINS clients will be displayed at Status > WINS Clients. DNS Proxy Settings Enable DNS Caching A check box to enable to DNS Proxy feature. This field is to enable DNS caching on the built-in DNS proxy server. When the option is enabled, queried DNS replies will be cached until the records’ TTL has been reached.
USER MANUAL Peplink Balance Series 10 Drop-in Mode Drop-in Mode (or transparent bridging mode) eases the installation of Peplink Balance on a live network between the firewall and router, such that changes to the settings of existing equipment are not required. Drop-in Mode is NOT applicable to Balance 20 and 30. The following diagram illustrates the Drop-in Mode setup: Check the box to Enable the Drop-in Mode.
USER MANUAL Peplink Balance Series To enable Drop-in Mode, perform the following steps. 1. 2. 3. Check the Enable box under Drop-in Mode located at: Network > Interfaces > LAN. (After checking the Enable box, most network settings for WAN1 will be hidden from Web Administration Interface.) Put the IP address of the WAN1 router in the WAN Default Gateway field. Ensure that the Peplink Balance IP subnet is the same as the Firewall’s WAN port and the Router’s LAN port.
USER MANUAL Peplink Balance Series Important Note Starting from firmware version 5.0, Drop-in mode can be configured on any WAN ports. Please be noted that still only one WAN port can be configured in Drop-in mode. If you have selected the LAN Bypass port (which is currently available on WAN1 of Balance 1350 and WAN5 of Balance 580) as the WAN for Drop-in Mode, High Availability feature will be DISABLED automatically.
USER MANUAL Peplink Balance Series 11 Configuration of WAN Interface(s) The WAN interface settings are located at: Network > Interfaces > WAN By clicking a connection name, connection settings of that WAN can be modified. The connection method and details are determined by, and can be obtained from, the ISP. Connection Settings WAN Connection Name This field is for defining a name to represent this WAN connection. Enable This field is for choosing whether to enable this WAN connection.
USER MANUAL Peplink Balance Series If this field is disabled, the WAN connection will not respond to ICMP Ping Reply to ICMP Ping requests. By default, this is enabled. Upload Bandwidth Download Bandwidth This setting specifies the data bandwidth in the outbound direction from the LAN through the WAN interface. This value is provided by the ISP and should reflect the actual speed the WAN gets. This value is referenced when default weight is chosen for outbound traffic and traffic prioritization.
USER MANUAL Peplink Balance Series 11.1 Connection Method(s) There are five possible connection methods: 1. DHCP 2. Static IP 3. PPPoE 4. GRE 5. Mobile Internet Connection (available on Peplink Balance 20/30, 380+, please refer to Section 11.1.5 for details.) 11.1.1 DHCP Connection The DHCP connection method is suitable if the ISP provides an IP address automatically by DHCP (e.g. Cable, Metro Ethernet, etc.).
USER MANUAL Peplink Balance Series 11.1.2 Static IP Connection The Static IP connection method is suitable if the ISP provides a static IP address to connect directly. Static IP Settings IP Address / Subnet Mask / Default Gateway DNS Servers These settings specify the information required in order to communicate on the Internet via a fixed Internet IP address. The information is typically determined by and can be obtained from the ISP. Each ISP may provide a set of DNS servers for DNS lookups.
USER MANUAL Peplink Balance Series 11.1.3 PPPoE Connection This connection method is suitable if ISP provides login ID / password to connect via PPPoE. PPPoE Settings PPPoE User Name Enter the required information in these fields in order to connect via PPPoE to the / Password ISP. The parameter values are determined by and can be obtained from the ISP. Confirm PPPoE Password Service Name (Optional) DNS Servers Verify your password by entering it again in this field.
USER MANUAL Peplink Balance Series 11.1.4 GRE Connection The GRE connection method is suitable if the ISP provides GRE tunnel access through a private network to the Internet. GRE Settings GRE Settings Please refer to the following sections for further details: • Section 11.1.4.1, Routing under GRE via Network Address Translation (NAT) • Section 11.1.4.2, Routing under GRE via IP Forwarding The values for DNS server 1 and DNS server 2 are typically determined by, and can be obtained from the ISP.
USER MANUAL Peplink Balance Series 11.1.4.1 Routing under GRE via Network Address Translation (NAT) The following figure shows a typical scenario with Peplink Balance under the GRE connection mode and NAT routing mode: In this scenario, the IP address settings are as follows: WAN IP Address: 172.23.2.123 Default Gateway: 172.23.2.122 Remote GRE IP address: 172.23.254.87 (GRE router or host’s IP address) Tunnel IP remote address: 192.168.128.
USER MANUAL Peplink Balance Series 11.1.4.2 Routing under GRE via IP Forwarding The following figure shows a typical scenario with Peplink Balance under the GRE connection mode and IP Forwarding routing mode: In this scenario, the IP address settings are as follows: WAN IP Address: 172.23.2.123 Default Gateway: 172.23.2.122 Remote GRE IP address: 172.23.254.87 (the GRE router or host’s IP address) Tunnel IP remote address: 192.168.128.
USER MANUAL Peplink Balance Series 11.1.5 Mobile Internet Connection (Available on Peplink Balance 20/30, 380+) The Mobile Internet Connection method is suitable for USB modem mobile connection such as 3G, EVDO, EDGE, and GPRS, etc. Currently it only applies to USB mobile WAN port. For the list of supported modems, please refer to Peplink 3G Modem Support page: http://www.peplink.com/3g Connection Settings for Mobile Internet Connection Enable Toggle the radio button to Yes to enable the connection.
USER MANUAL Peplink Balance Series This setting applies to 3G / EDGE / GPRS modem only. It does not apply to EVDO / EVDO Rev. A modem. Operator Settings This allows you to configure the APN settings of your connection. If Auto is selected, Peplink Balance will automatically detect the APN, configure the modem, and make connection. You may change the APN settings by selecting Custom Mobile Operator Settings. The default and recommended Operator Settings is Auto.
USER MANUAL Peplink Balance Series 11.1.6 Modem Specific Custom Settings The following settings may be available depending on the modem model. Modem Specific Custom Settings Modem Model This field displays the Manufacturer name of the connected mobile modem. IMSI This field shows the IMSI number associated with the SIM inside the mobile modem. Network Type This setting allows you to define your preference of using the 3G and/or 2G networks.
USER MANUAL Peplink Balance Series 11.2 Physical Interface Settings Physical Interface Settings Speed This setting specifies port speed and duplex configurations of the WAN Port. By default, Auto is selected and the appropriate data speed is automatically detected by Peplink Balance. In the event of negotiation issues, the port speed can be manually specified to circumvent the issues. You can also choose whether or not to advertise the speed to the peer by selecting the Advertise Speed checkbox.
USER MANUAL Peplink Balance Series 11.3 WAN Health Check To ensure traffic is routed to healthy WAN connections only, Peplink Balance provides the functionality to periodically check the health of each WAN connection. The Health Check settings for each WAN connection can be independently configured via Network > Interfaces > WAN: Health Check Settings Method This setting specifies the health check method for the WAN connection. The value of Method can be configured as Disabled, Ping or DNS Lookup.
USER MANUAL Peplink Balance Series Health Check Method: DNS Lookup DNS lookups will be issued to test the connectivity with target DNS servers. The connection will be treated as up if DNS responses are received from either one or both of the servers, regardless of whether the result was positive or negative. This field allows you to specify two DNS hosts’ IP address with which connectivity is to be tested via DNS Lookup.
USER MANUAL Peplink Balance Series Recovery Retries This setting specifies the number of consecutive successful ping/DNS lookup responses that must be received before Peplink Balance treats a previously down WAN connection to be up again. By default, Recover Times is set to 3. For example, a WAN connection that is treated as down will be considered to be up again upon receiving 3 consecutive successful ping/DNS lookup responses.
USER MANUAL Peplink Balance Series 11.4 Bandwidth Allowance Monitor Bandwidth Allowance Monitor helps keep track of your network usage. Please refer to section 20.8 to view the usage statistics. Bandwidth Allowance Monitor If the feature Email Notification is enabled, you will be notified through email when usage hits 75% and 95% of the monthly allowance.
USER MANUAL Peplink Balance Series 11.5 Additional Public IP Settings Additional Public IP Settings IP Address List The IP Address List represents the list of fixed Internet IP addresses assigned by the ISP, in the event that more than one Internet IP addresses are assigned to this WAN connection. Enter the fixed Internet IP addresses and the corresponding subnet mask, and then click the Down Arrow button to populate IP address entries to the IP Address List. http://www.peplink.
USER MANUAL Peplink Balance Series 11.6 Dynamic DNS Settings Peplink Balance provides the functionality to register the domain name relationships to dynamic DNS service providers. Through registration with dynamic DNS service provider(s), the default public Internet IP address of each WAN connection can be associated with a host name. With Dynamic DNS service enabled for a WAN connection, you can connect to your WAN's IP address from the external even if its IP address is dynamic.
USER MANUAL Peplink Balance Series 12 Site-to-Site VPN (Available on Peplink Balance 210+) Peplink Balance Site-to-Site VPN functionality securely connects one or more branch offices to your company's main headquarters or to other branches. The data, voice, or video communications between these locations are kept confidential across the public Internet. The Site-to-Site VPN of the Peplink Balance is specifically designed for multi-WAN environment.
USER MANUAL Peplink Balance Series A list of defined VPN Connection profiles and Link Failure Detection Time option will be shown. Click the Add VPN Connection button to create a new VPN connection profile for making VPN connection to a remote Peplink Balance via the available WAN connections. Each profile is for making VPN connection with one remote Peplink Balance. Click a connection name on the leftmost column to edit the profile.
USER MANUAL Peplink Balance Series WAN Connection Priority WAN Connection Priority You can specify the priority of the WAN connections to be used in making VPN connections. A WAN connection will never be used when OFF is selected. Only available WAN connections with the highest priority will be utilized. Link Failure Detection Link Failure Detection Time The bonded Site-to-Site VPN can detect routing failures on the path between two sites over each WAN connection.
USER MANUAL Peplink Balance Series 12.2 Peplink Balance Behind NAT Router The Peplink Balance supports establishing Site-to-Site VPN over WAN connections which are behind a NAT (Network Address Translation) router. To be able for a WAN connection behind a NAT router to accept VPN connections, you can configure the NAT router in front of the WAN connection to inbound port forward TCP port 32015 to the Peplink Balance.
USER MANUAL Peplink Balance Series 12.3 VPN Status VPN Status is shown in the Dashboard. The connection status of each connection profile is shown as below. VPN connection status is also shown on the LCD panel of Peplink Balance 380, 580, 710 and 1350. By clicking the Details button at the top-right hand corner of Site-to-Site VPN table, you will be forwarded to Status > Site-to-Site VPN. You can view the subnet and WAN connection information of each VPN peer. Please refer to section 20.5 for details.
USER MANUAL Peplink Balance Series 13 Management of Outbound Traffic to WAN Peplink Balance provides the functionality to flexibly manage and load balance outbound traffic among the WAN connections. Important Note Outbound Policy is applied only when more than one WAN connection is active. The settings for managing Network > Outbound Policy: http://www.peplink.
USER MANUAL Peplink Balance Series 13.
USER MANUAL Peplink Balance Series 13.2 Custom Rules For Outbound Policy Click in the Outbound Policy form. Choose Managed by Custom Rules and press the Save button. The following screen will then be displayed. The bottom-most rule is Default. Edit this rule to change the device’s default way to control outbound traffic for all connections that does not match any rules above it. Click on the service name Default to change its settings.
USER MANUAL Peplink Balance Series New Custom Rule Settings Service Name This setting specifies the name of the outbound traffic rule. This setting specifies whether the outbound traffic rule takes effect. Enable With an Enable value of Yes, the rule takes effect: traffic is matched, and actions are taken, by Peplink Balance based on the other parameters of the rule. With an Enable value of No, the rule does not take effect: Peplink Balance disregards the other parameters of the rule.
USER MANUAL Peplink Balance Series 13.2.1 Algorithm: Weighted Balance This setting specifies the ratio of WAN connection usage to be applied on the specified IP Protocol & Port, and is applicable only when Algorithm is set to Weighted Balance. The amount of matching traffic that is distributed to a WAN connection is proportional to the weight of WAN connection relative to the total weight. Use the sliders to change each WAN’s weight.
USER MANUAL Peplink Balance Series There are two Persistent Modes. One is by source and the other by destination. By Source: The same WAN connection will be used for traffic matching the rule and originating from the same machine regardless of its destination. This option will provide the highest level of application compatibility. By Destination: The same WAN connection will be used for traffic matching the rule, originating from the same machine, and going to the same destination.
USER MANUAL Peplink Balance Series 13.2.5 Algorithm: Overflow The traffic matching this rule will be routed through the healthy WAN connection that has the highest priority and is not in full load. When this connection gets saturated, new sessions will be routed to the next healthy WAN connection that is not in full load. Drag and drop to specify the order of WAN connections to be used for routing traffic. Only the highest priority healthy connection that is not in full load will be utilized. 13.2.
USER MANUAL Peplink Balance Series 13.2.8 Expert Mode Expert Mode is available for advance users. To enable the feature, click on the help test balloon and click the link turn on Expert Mode. Under Expert Mode, a new special rule - "Site-to-Site VPN Routes" is displayed on the Custom Rules table. It represents all Site-to-Site VPN routes learned from remote VPN peers. By default, this bar is on the top of all custom rules.
USER MANUAL Peplink Balance Series 14 Inbound Access Inbound Access is also known as inbound port address translation. On NAT WAN connection, all inbound traffic to the server behind Peplink unit requires Inbound Access rules. By the custom definition of servers and services for inbound access, Internet users can access the servers behind Peplink Balance. Advanced configurations allow inbound access to be distributed among multiple servers on the LAN.
USER MANUAL Peplink Balance Series The IP Protocol setting, along with the Port setting, specifies the protocol of the service as TCP, UDP, ICMP or IP. Traffic that is received by Peplink Balance via the specified protocol at the specified port(s) is forwarded to the LAN hosts specified by the Servers setting. IP Protocol (Please refer below for details on the Port and Servers settings.
USER MANUAL Peplink Balance Series 14.2 Definition of Servers on LAN (Available on Peplink Balance 210+) The settings to configure servers on the LAN are located at the following location: Network > Inbound Access > Servers Inbound connections from the Internet will be forwarded to the specified Inbound IP Address(es) base on the protocol and port number . When more than one server is defined, requests will be distributed to the servers in the weight ratio specified for each server.
USER MANUAL Peplink Balance Series 14.3 Inbound Access Services 14.3.1 Definition of Services Services are defined at: Network > Inbound Access > Services Tip At least one server must be defined before services can be added. To define a new service, click the Add Service button, upon which the following appears: Services Settings This setting specifies whether the inbound service rule takes effect. Enable When Yes is selected, the inbound service rule takes effect.
USER MANUAL Peplink Balance Series The Port setting specifies the port(s) that correspond to the service, and can be configured to behave in one of the following manners: Any Port, Single Port, Port Range, Port Map and Range Mapping Any Port: all traffic that is received by Peplink Balance via the specified protocol is forwarded to the servers specified by the Servers setting. For example, with IP Protocol set to TCP, and Port set to Any Port, all TCP traffic is forwarded to the configured servers.
USER MANUAL Peplink Balance Series 14.4 UPnP / NAT-PMP Settings UPnP and NAT-PMP are network protocols which allow a computer on the LAN to automatically configure the router to allow parties on the WAN to connect to itself. In this way, the process of inbound port forwarding is automated. When a computer creates a rule using these protocols, the specified TCP/UDP port of all WAN connections' default IP address will be forwarded. Check the corresponding box(es) to enable UPnP and/or NAT-PMP.
USER MANUAL Peplink Balance Series 14.5 Definition of DNS Records (Available on Peplink Balance 210+) The built-in DNS Server functionality of Peplink Balance facilitates inbound load balancing. With the presence of the functionality, NS/SOA DNS records for a domain name can be delegated to Internet IP address(es) of Peplink Balance.
USER MANUAL Peplink Balance Series This setting specifies the IP address(es) of secondary DNS server(s) that are to be allowed to retrieve zone records from the DNS server of Peplink Balance. The zone transfer server of Peplink Balance listens on TCP Port 53. Zone Transfer Peplink Balance serves both the clients that are accessing from the specified IP addresses, and the clients that are accessing from the LAN Interface (of the Peplink Balance unit).
USER MANUAL Peplink Balance Series 14.5.1 Creating DNS Records To create new DNS records for a domain, perform the following steps: From Network > Inbound Access > DNS Settings, create a domain name in the Domain Name field. Then click on the newly created domain name and the following screen will be displayed: This page is for defining the domain’s SOA, NS, MX, CNAME, A, TXT and SRV records. Seven tables are presented in this page for defining the five types of records. http://www.peplink.
USER MANUAL Peplink Balance Series 14.5.2 SOA Records Click on the icon to choose whether to use the pre-defined Default SOA Record and NS Records. If the option Use Default SOA and NS Records is selected, any changes made in the Default SOA / NS Records will be applied to this domain automatically. Otherwise, select the option Customize SOA Record for this domain and you can customize this domain's SOA and NS records. This table displays the current SOA record.
USER MANUAL Peplink Balance Series 14.5.3 NS Records The NS Record table shows the NS servers and TTL that correspond to the domain. The NS record of the name server defined in the SOA record is automatically added here. To add a new NS record, click the New NS Records button in the NS Records box. Then the table will expand to look like the following: When creating an NS record for the domain itself (not a sub-domain), the Host field should be left blank.
USER MANUAL Peplink Balance Series When creating a CNAME record for the domain itself (not a sub-domain), the Host field should be left blank. The wildcard character “*” is supported in the Host field. The Reference of "*.domain.name" will be returned for every name ending with ".domain.name" except names that have their own records. The TTL field tells the time to live of the record in external DNS caches. 14.5.6 A Records This table shows the A records of the domain name.
USER MANUAL Peplink Balance Series A Record Editing Host Name This field specifies the A record of this sub-domain to be served by the Peplink Balance. The wildcard character “*” is supported. The IP addresses of "*.domain.name" will be returned for every name ending with ".domain.name" except names that have their own records. This setting specifies the time to live of this record in external DNS caches.
USER MANUAL Peplink Balance Series 14.5.7 PTR Records PTR records are created along with A records pointing to Custom IPs. Please refer to Section 14.5.6 for details. For example, if you created an A record www.mydomain.com pointing to 11.22.33.44, then a PTR record 44.33.22.11.in-addr.arpa pointing to www.mydomain.com will also be created. When there are multiple host names pointing to the same IP address, only one PTR record for the IP address will be created.
USER MANUAL Peplink Balance Series 14.5.9 SRV Records To add a new SRV record, click the New SRV Record button in the SRV Records box. • • • • • Service: The symbolic name of the desired service. Priority: Indicates the priority of the Target; the smaller the value, the higher the priority. Weight: A relative weight for records with the same priority. Target: The canonical hostname of the machine providing the service. Port: Enter the TCP or UDP port number on which the service is to be found.
USER MANUAL Peplink Balance Series Domain Delegation These are the steps to be used when you host your domain at your ISP or a domain registrar and want to delegate a sub-domain to be resolved and managed at Peplink Balance. 1. Click New Domain Name button to add a domain name. e.g. www.mycompany.com. Click the corresponding domain name to view and edit record details. 2. Create SOA / NS records named ns1, ns2, etc. The IP addresses are the Balance’s DNS server addresses. 3.
USER MANUAL Peplink Balance Series If ISC BIND 8 or 9 is being utilized in the zone file mycompany.com, then the addition of the following lines suffice: www IN NS balancewan1 www IN NS balancewan2 balancewan1 IN A 202.153.122.108 balancewan2 IN A 67.38.212.18 202.153.122.108 and 67.38.212.18 represent the WAN1 and WAN2 Internet IP addresses of Peplink Balance, respectively.
USER MANUAL Peplink Balance Series 14.6 Reverse Lookup Zones Reverse lookup refers to performing a DNS query to find one or more DNS names associated with a given IP address. The DNS stores IP addresses in the form of specially formatted names as pointer (PTR) records using special domains/zones. The zone is in-addr.arpa. To enable DNS clients to perform a reverse lookup for a host, perform two steps: Create a Reverse Lookup Zone that corresponds to the subnet network address of the host.
USER MANUAL Peplink Balance Series 14.6.1 SOA Record You can click the link Click here to define SOA record to create or click on the Name Server field to edit the SOA record. In the SOA record, you must fill out the field's Name Server, Name Server IP Address (optional), Email, Refresh, Retry, Expire, Min Time, and TTL. Name Server: Enter the NS record's FQDN server name here. For example: "ns1.mydomain.com" (equivalent to "www.1stdomain.com.") "ns2.mydomain.com.
USER MANUAL Peplink Balance Series 14.6.3 CNAME Records To create a new CNAME record, click the New CNAME Record button. CNAME records are typically used for defining classless reverse lookup zones. Subnetted reverse lookup zones are further described in RFC 2317, "Classless IN-ADDR.ARPA delegation." 14.6.4 PTR Records To create a new PTR record, click the New PTR Record button. Host IP Number field is the last integer in the IP address of a PTR record. E.g. for the IP address 11.22.33.
USER MANUAL Peplink Balance Series 14.7 DNS Record Import Wizard At the bottom of the page of DNS Settings, there is a link of Import records via zone transfer… which is used to import DNS record using Import Wizard. • Select Next>> to continue. • In the Target DNS Server IP Address field, enter the IP address of the DNS server. • In the Transfer via… field, choose which connection you would like to transfer through. • Select Next>> to continue.
USER MANUAL Peplink Balance Series Important Note If you have entered domain(s) which already exist in your settings, a warning message like the following would be shown. Select Next>> to overwrite the existing record, or <
USER MANUAL Peplink Balance Series 15 NAT Mappings The configuration of NAT Mappings allows the IP address mapping of all inbound and outbound NAT’ed traffic to and from an internal client IP address.
USER MANUAL Peplink Balance Series Network Outbound Mappings The IP network refers to all private IP addresses and ranges managed by the LAN host. The system maps these addresses to a number of public IP addresses, specified below, to facilitate outbound traffic. This option is only available when IP Network is selected. This setting specifies the WAN IP addresses should be used when an IP connection is made from a LAN host to the Internet.
USER MANUAL Peplink Balance Series 16 WLAN Controller (Available on Peplink Balance 380+) WLAN Controller is a feature available since firmware 5.3, which acts as a centralized controller of Pepwave AP One devices. With this feature, users will be able to customize and manage multiple Pepwave AP devices in the same Peplink Balance Interface. To configure, navigate to Network > WLAN Controller and the following options will be shown.
USER MANUAL Peplink Balance Series 16.1.1 Access Point Information Access Point can be assigned with different AP Profiles created in section 16.5. Click Change AP Profile on the Dashboard and the following will be shown. If there is a “*” next to the channel information, that means the AP One is configured to select a broadcasting channel automatically.
USER MANUAL Peplink Balance Series A customized Captive Portal page can be configured for each Peplink Balance device. To start, click the link Captive Portal Settings and you will be forwarded to the configuration page. For details, please refer to section 16.4. http://www.peplink.
USER MANUAL Peplink Balance Series 16.2 AP Management Access Point Management Enable The WLAN Controller for managing Pepwave APs can be enabled by this option. When this option is enabled, the WLAN Controller will wait for management connections originating from APs over the LAN on TCP and UDP port 11753. It will also wait for captive portal connections on TCP port 443. An extended DHCP option "CAPWAP Access Controller addresses" (field 138) will be added to the DHCP server.
USER MANUAL Peplink Balance Series 16.3 Wireless Networks Wireless Network settings, including the name of network (SSID) and security policy, can be defined and managed in this section. After defining a wireless network, users can choose the network in AP Profiles. Click the button New Network to create a new Network profile, or click the existing network profile to modify its settings.
USER MANUAL Peplink Balance Series Multicast Rate This setting specifies the transmit rate to used for sending multicast network traffic. The rate options and values will be affected by selected Protocol and Channel Bonding. Layer 2 is in reference to the second layer in the ISO Open System Interconnect model. Layer 2 When this option is enabled, clients on the same VLAN, SSID or subnet are allowed Communication to communicate directly via the Layer 2 Protocol(s).
USER MANUAL Peplink Balance Series 16.3.1 Static WEP The configuration of Static WEP parameters enables pre-shared WEP key encryption. Authentication is not supported by this method. The security level of this method is known to be weak. Static WEP parameters are entered via the following screen upon selection: Static WEP Parameters Key Size The setting can be configured as either 40 bits (64-bit WEP) or 104 bits (128bit WEP). The setting can be configured as either ASCII or HEX.
USER MANUAL Peplink Balance Series 16.3.3 WPA parameters The configuration of WPA parameters enables WPA/WPA2 – Personal and WPA/WPA2 - Enterprise. When WPA/WPA2 - Enterprise is configured, Radius-based 802.1x authentication is enabled. Under this configuration, the Shared Key option should be disabled. The security level of this method is known to be very high. When WPA/WPA2 - Personal is configured, a Shared Key is used for data encryption and authentication.
USER MANUAL Peplink Balance Series 16.4 Captive Portal Management A customized Captive Portal page can be configured and applied to wireless networks. To configure, check the box at the bottom to enable the feature. Once enabled, a link for configuring Captive Portal will be available as shown below. Click the link configure your Captive Portal to start configuration. Once the configuration is complete, click the button Save to save settings.
USER MANUAL Peplink Balance Series 16.4.2 Guest Accounts To manage and set up guest accounts for Guest Account mode, click the Guest Accounts tab and the following will be shown. All unused Guest Accounts and Active Guest Accounts are shown. Check the corresponding checkbox and press delete to remove account from the system. Unused / Active Guest Accounts Username This shows the user name of the unused guest account. Expiry Date This shows the expiry date of the corresponding guest account.
USER MANUAL Peplink Balance Series 16.4.2.1 Create Account With this method, only one account will be created each time. Create Account Name This is to specify a name for the created account for management use. Email Address (Username) This is to specify the username of the guest account. Password This is to specify the password of the guest account. Change Password at With the box checked, user who uses this account to access will need to First Login change the password at first login.
USER MANUAL Peplink Balance Series Generate Accounts No. of accounts to be This is to specify the number of accounts will be generated with the same generated settings. Username prefix (non-empty) This is to specify the prefix of the username of the guest accounts. This field should not leave blank. Sequence number suffix starts from This is to specify the sequence number suffix which the username will start from. The specified value should be a number.
USER MANUAL Peplink Balance Series Update Portal Page Information Logo Image Message Click and choose a logo image and Upload for the portal page. The image file should be in the format of JPEG, PNG or GIF, with maximum size of 2MB. Custom message can be specified here. Terms & Conditions Custom Terms & Conditions messages can be specified here. Custom Landing Page To specify the custom landing page opened once the clients login as a user.
USER MANUAL Peplink Balance Series 16.4.4 Email Settings Once you have selected for Guest Account mode as the Captive portal modem in section 16.4.1, the Email Settings tab will be available. Under this page, email server and templates can be set. Automatic emails will be sent with the specified information. Email Server / Template Settings Sender’s Name This is to specify the sender’s name of the email. Sender’s Email Address This is to specify the sender’s email address of the email.
USER MANUAL Peplink Balance Series Confirm SMTP Password This field allows you to verify and confirm the new administrator password. SSL Encryption Check the box to enable SMTPS. When the box is checked, the next field SMTP Port will be changed to 465 automatically. Two different emails templates can be set and customize. • Account Information Email will be sent when the user login at the first time with a guest account.
USER MANUAL Peplink Balance Series 16.5 AP Profile AP profiles assigned to each Pepwave AP device can be configured at Network > WLAN Controller > AP Profiles. Each AP is associated with one AP Profile. By default, all devices are associated with the first (Default) profile. The Default profile cannot be removed. You can define an AP profile by clicking the New AP Profile button. Click the Clone button of an existing profile to create a new profile based on it.
USER MANUAL Peplink Balance Series AP Profile AP Profile Name Wireless Networks It specifies the name of this AP Profile. It specifies which Wireless Networks would be chosen and used this AP Profile. Wi-Fi AP Advanced Settings Management VLAN ID This field specifies the VLAN ID to tag to management traffic, such as inter-APWLAN-controller communication traffic. The value is zero by default, which means that no VLAN tagging will be applied.
USER MANUAL Peplink Balance Series Most modern wireless clients support v2. In the event that there are stations that do not support v2, select the option v1. By default, the value of the setting is v2. Beacon Rate This setting provides the option to send beacon in different transmit bit rate and the bit rates are: 1Mbps, 2Mbps, 5.5Mbps, 6Mbps, 11Mbps. Beacon Interval This setting provides the option to set the time between each beacon send. Available options are: 100ms, 250ms and 500ms.
USER MANUAL Peplink Balance Series 17 QoS 17.1 User Groups (Available on Peplink Balance 380+) LAN and PPTP clients can be categorized into three user groups - Manager, Staff, and Guest. This table allows you to define rules and assign client IP addresses or subnets to a user group. You can apply different bandwidth and traffic prioritization policies on each user group in the Bandwidth Control and Application sections. The table is automatically sorted, and the table order signifies the rules' precedence.
USER MANUAL Peplink Balance Series 17.2 Bandwidth Control (Available on Peplink Balance 380+) This section is to define how much minimum bandwidth will be reserved to each user group when a WAN connection is in full load. When this feature is enabled, a slider with two indicators will be shown. You can move the indicators to adjust each group's weighting. The lower part of the table shows the corresponding reserved download and upload bandwidth value of each connection.
USER MANUAL Peplink Balance Series 17.3 Application 17.3.1 Application Prioritization For Peplink Balance 20, 30, 210 and 310: Three priority levels can be set for application prioritization: ↑High, ━ Normal, and ↓Low. Peplink Balance can detect various application traffics by inspecting the packets' content. Select an application by choosing a supported application, or by defining a custom application manually. The priority preference of supported applications is placed at the top of the table.
USER MANUAL Peplink Balance Series 17.3.2 Prioritization for Custom Application Click the Add button to define a custom application. Click the button in the Action column to delete the custom application in the corresponding row. When Supported Applications is selected, the Peplink Balance will inspect network traffic and prioritize the selected application. Alternatively, select Custom Applications and define the application by providing the protocol, scope, port number, and DSCP value.
USER MANUAL Peplink Balance Series 18 Firewall A firewall is a mechanism that selectively filters data traffic between the WAN side (the Internet) and the LAN side of the network. It can protect the local network from potential hacker attacks, offensive Web sites, and/or other inappropriate uses.
USER MANUAL Peplink Balance Series Inbound / Outbound Firewall Settings Rule Name This setting specifies a name for the firewall rule. This setting specifies whether the firewall rule should take effect. Enable When Yes is selected, the firewall rule takes effect. If the traffic matches the specified Protocol/IP/Port, actions will be taken by Peplink Balance based on the other parameters of the rule. When No is selected, the firewall rule does not take effect.
USER MANUAL Peplink Balance Series This specifies the destination IP address(es) and port number(s) to be matched for a firewall rule. A single address, or a network, can be specified as the Source IP & Port setting, as indicated with the following screenshots: Destination IP & Port In addition, a single port, or a range of ports, can be specified for the Source IP & Port setting.
USER MANUAL Peplink Balance Series To reorder a rule’s position, just drag on the rule by holding the left mouse button, move it to the desired position and drop it by releasing the mouse button. To remove a rule, click . Rules are matched from top to the bottom. If a connection matches any one of the upper rules, the matching process will stop. If none of the rules is matching, the Default rule will be applied. By default, the Default rule is Allow for both outbound and inbound accesses.
USER MANUAL Peplink Balance Series 18.1.2 Intrusion Detection and DoS Prevention The Balance supports detecting and preventing intrusions and Denial-of-Service (DoS) attacks from the , check the Enable check box for the Intrusion Detection Internet. To turn on this feature, click and DoS Prevention and press the Save button. When this feature is enabled, the Balance will detect and protect from the following kinds of intrusions and denial-of-service attacks.
USER MANUAL Peplink Balance Series 18.2 Web Blocking (Available on Peplink Balance 380+) 18.2.1 Web Blocking Enter an appropriate website address and Peplink Balance will block and disallow LAN/PPTP/Site-to-Site VPN peer clients to access these websites. Exception can be added in the following sections - 18.2.2 and 18.2.3. You may enter the wild card ".*" at the end of a domain name to block any web site with a host name having the domain name in the middle. For example, If you enter "foobar.
USER MANUAL Peplink Balance Series 19 Miscellaneous Settings The miscellaneous settings include configuration for High Availability, PPTP Server, Service Forwarding, and Service Passthrough. 19.1 High Availability (Available on Peplink Balance 210+) Peplink Balance supports High Availability (HA) configurations via an open standard Virtual Router Redundancy Protocol (VRRP, RFC 3768). In an HA configuration, two same-model Peplink Balance units (e.g.
USER MANUAL Peplink Balance Series High Availability Settings High Availability Checking this box specifies that the Peplink Balance unit is part of a High Availability configuration. Group Number This setting specifies a number that identifies a pair of Peplink Balance units that operate in a High Availability configuration. The two Peplink Balance units in the pair must have the same Group Number value.
USER MANUAL Peplink Balance Series Important Note For Balance in NAT mode, the VIP should be set as the default gateway for all hosts sitting on the LAN segment. For example, a firewall sitting behind the Balance should set its default gateway as the VIP instead of the IP of Master Balance. In Drop-in mode, no other configuration needs to be set. Please be noted that Drop-in WAN cannot be configured in LAN Bypass port when it is configuring High Availability. http://www.peplink.
USER MANUAL Peplink Balance Series 19.2 PPTP Server (Available on Peplink Balance 210+) Peplink Balance has a built-in PPTP Server, which enables remote computers to conveniently and securely access the local network. PPTP server setting is located at: Network > Misc. Settings > PPTP Server Simply check the box to enable the PPTP server function. All connected PPTP sessions are displayed on the Client List at Status > Client List. Please refer to section 21.3 for details.
USER MANUAL Peplink Balance Series User Accounts This setting allows you to define the PPTP User Accounts. Click Add to input username and password to create an account. After adding the user accounts, you can click on a username to edit the account password. Click the button to delete the account in its corresponding row. Important Note PPTP server will be disabled automatically if the Balance is deployed in Drop-in mode. http://www.peplink.
USER MANUAL Peplink Balance Series 19.3 Service Forwarding Service Forwarding settings are located at: Network > Service Forwarding Service Forwarding SMTP Forwarding When this option is enabled, all outgoing SMTP connections destined for any host at TCP port 25 will be intercepted. These connections will be redirected to a specified SMTP server and port number. SMTP server settings for each WAN can be specified after selecting Enable.
USER MANUAL Peplink Balance Series To enable the feature, select the Enable check box under SMTP Forwarding Setup. Check the box Enable Forwarding? for the WAN connection(s) that needs such forwarding. Enter the ISP’s e-mail server host name or IP address and TCP port number for each WAN. The Peplink Balance will intercept SMTP connections, choose a WAN with reference to the Outbound Policy, and then forward the connection to the forwarded SMTP server if the chosen WAN has enabled forwarding.
USER MANUAL Peplink Balance Series 19.4 Service Passthrough Service Passthrough settings can be found at: Network > Misc. Settings > Service Passthrough Some Internet services required to be specially handled in a multi-WAN environment. The Peplink Balance supports handling such services correctly such that Internet applications do not notice it is behind a multi-WAN router. Settings for Service Passthrough Support are available here.
USER MANUAL Peplink Balance Series 20 System Settings 20.1 Admin Security There are two user accounts available for accessing the Web Admin. Usernames are admin and user. They represent two user levels - admin has full administration access, while user is a read-only account. The read-only account can only access the device's status information and cannot make any change on the device.
USER MANUAL Peplink Balance Series Admin Settings This field allows you to define a name for this Peplink Balance unit. Router Name By default, Router Name is set as Balance_XXXX, where XXXX refers to the last 4 digits of the serial number of that balance unit. Admin User Name It is set as admin by default and is not customizable. Admin Password This field allows you to specify a new administrator password.
USER MANUAL Peplink Balance Series Auth Protocol This specifies the authentication protocol used. Available options are MS-CHAP v2 and PAP. Auth Server This specifies the access address of the external RADIUS server. Auth Server Secret This is the secret for accessing the RADIUS server. Auth Timeout This option specifies the time value for authentication timeout. Accounting Server This specifies the access address of the external Accounting server.
USER MANUAL Peplink Balance Series where w.x.y.z is an IP address (e.g. 192.168.0.0), and m is the subnet mask in CIDR format, which is between 0 and 32 inclusively. For example: 192.168.0.0/24 To define multiple subnets, separate each IP subnet one in a line. For example: 192.168.0.0/24 10.8.0.0/16 This is to choose which WAN IP address(es) the web server should listen on. Allowed WAN IP Address(es) http://www.peplink.
USER MANUAL Peplink Balance Series 20.2 Firmware Upgrade The firmware of Peplink Balance is upgradeable through Web Admin Interface. Firmware upgrade functionality is located at: System > Firmware There are two ways to upgrade the unit. The first method is online firmware upgrade. The system can Download and Upgrade over the Internet. The second method is to upload a firmware file manually. Click on the Check again button to use online upgrade.
USER MANUAL Peplink Balance Series 20.3 Time The Time Server functionality enables the system clock of Peplink Balance to be synchronized with a specified Time Server. The settings for Time Server configuration are located at: System > Time Time Server Settings This specifies the time zone (along with the corresponding Daylight Savings Time scheme) in which Peplink Balance operates. Time Zone The Time Zone value affects the time stamps in the Event Log of Peplink Balance and Email notifications.
USER MANUAL Peplink Balance Series 20.4 Email Notification The Email Notification functionality of Peplink Balance provides a System Administrator with up to date information on network status. The settings for configuring Email Notification are found at: System > Email Notification Email Notification Settings This setting specifies whether or not to enable Email Notification.
USER MANUAL Peplink Balance Series After you have completed the settings, you can click the Test Email Notification button to test the settings before saving it. After it is clicked, you will see this screen to confirm the settings: Click Yes to confirm. Wait a few seconds. You will see a returned message and the detailed test result. http://www.peplink.
USER MANUAL Peplink Balance Series 20.5 Remote Syslog The Remote Syslog functionality of Peplink Balance enables event logging at a specified remote Syslog server. The settings for configuring Remote System Log are found at: System > Remote Syslog Remote Syslog Settings Remote Syslog This setting specifies whether or not to log events at the specified remote Syslog server. Remote Syslog Host This setting specifies the IP address or host name of the remote Syslog server.
USER MANUAL Peplink Balance Series 20.6 SNMP SNMP, or Simple Network Management Protocol, is an open standard that can be used to collect information about the Peplink Balance unit. SNMP configuration is located at: System > SNMP SNMP Settings SNMP Device Name SNMP Port This field shows the router name defined in System > Admin Security. This option specifies the port which SNMP used. The default port is set as 161. SNMPv1 This option allows you to enable SNMP version 1.
USER MANUAL Peplink Balance Series Allowed Source Subnet Mask This setting specifies the subnet mask that corresponds to the subnet specified via Allowed Source Subnet Address (e.g. 255.255.255.0). To define a user name for SNMPv3, click Add SNMP User in the SNMPv3 User Name table, upon which the following screen is displayed: SNMPv3 User Settings User Name Authentication Protocol Authentication Password This setting specifies a user name to be used in SNMPv3.
USER MANUAL Peplink Balance Series 20.7 Reporting Server The Reporting functionality enables Peplink Balance to post traffic data and other information periodically to a Peplink’s Reporting Server for generating detailed historical usage reports of the device.
USER MANUAL Peplink Balance Series Click the link to view link usage reports from the Reporting Server. A login screen should be shown: “view reports” Important Note The registration process will establish contact to the reporting server to associate the Peplink Balance unit with the specified user account on the server. Prior to registration, please ensure that the user account to be entered is valid. http://www.peplink.
USER MANUAL Peplink Balance Series 20.8 Configuration Backing up the Peplink Balance settings immediately after the successful completion of the initial setup is strongly recommended. The functionality to download and upload Peplink Balance settings is found at: System > Configuration 20.8.1 Restore Configuration to Factory Settings The Restore Factory Settings button is to reset the configuration to the factory default settings. You have to click the Apply Changes button to make the settings effective.
USER MANUAL Peplink Balance Series 20.9 Reboot This page provides a Reboot button for restarting the system. For highest reliability, Peplink Balance series are equipped with two copies of firmware of different version. You can select the firmware version you would like the device to reboot with. The firmware marked with (Running) is the current system boot up firmware. Please note that a firmware upgrade will always replace the inactive firmware partition. http://www.peplink.
USER MANUAL Peplink Balance Series 20.10 Ping Test The Ping Test tool in Peplink Balance performs Pings through a specified Ethernet interface or a Site-toSite VPN connection (VPN connections are only available on Peplink Balance 210 or above). You can specify the number of pings in the field Number of times to a maximum of 10 times, and Packet Size can be specified in the field Packet Size to a maximum of 1472 bytes.
USER MANUAL Peplink Balance Series 20.11 Traceroute Test The Traceroute Test tool in Peplink Balance traces the routing path to the destination through a particular Ethernet interface or a Site-to-Site VPN connection (VPN connections are available on Peplink Balance 210+). The Traceroute Test utility is located at System > Tools > Traceroute, illustrated as follows: Tip A System Administrator can use the Traceroute utility to analyze the connection path of a LAN/WAN connection. 20.
USER MANUAL Peplink Balance Series 21 Status This section displays the information of Peplink Balance on the Device, Active Sessions, Client List, WINS Client List, Site-to-Site VPN, UPnP / NAT-PMP, Event Log, and Bandwidth. 21.1 Device System information is located at Status > Device: System Information Router Name Model This is the name specified in the field Router Name located in System > Admin Security. This shows the model name and number of this device.
USER MANUAL Peplink Balance Series 21.2 Active Sessions Information on Active Sessions is at: Status > Active Sessions This Active Sessions section displays the active inbound / outbound sessions of each WAN connection on Peplink Balance. A filter is available to help sort out the active session information. Enter a keyword in the field or check one of the WAN connection boxes for filtering. 21.3 Client List The client list table is located at Status > Client List.
USER MANUAL Peplink Balance Series 21.4 Access Point (Available on Peplink Balance 380+) The Status of connected access point devices can be found at Status > Access Point. It lists all connected or detected Pepwave access point devices and their IP address, firmware version, assigned AP profile, number of connected clients and broadcasting channel. The broadcasting channel follows by a “*” means the channel is automatically chosen and selected by the Peplink Balance. 21.
USER MANUAL Peplink Balance Series http://www.peplink.
USER MANUAL Peplink Balance Series 21.7 UPnP / NAT-PMP The table that shows the forwarded ports under UPnP and NAT-PMP protocols is located at Status > UPnP / NAT-PMP: This section appears only if you have enabled the function of UPnP / NAT-PMP as mentioned in Section 14.4. Click the button to delete the single UPnP / NAT-PMP record in its corresponding row. To delete all records, click Delete All on the right-hand side below the table.
USER MANUAL Peplink Balance Series 21.8 Event Log Event Log information is located at: Status > Event Log 21.8.1 Device Event Log The log section displays a list of events that has taken place on the Peplink Balance unit. Click the Refresh button to retrieve log entries again. Click the Clear Log button to clear the log. Select 50, 100, or all to show the corresponding number of events in the log. 21.8.
USER MANUAL Peplink Balance Series 21.9 Bandwidth This section shows the bandwidth usage statistics, located at: Status > Bandwidth. Bandwidth usage at the LAN and when the device is switched off, e.g. LAN Bypass, are not recorded and not shown. 21.9.1 Real-Time The Data Transferred since installation shows you how many network traffic has been processed by your device since first boot. Click Show Details in the top right hand corner of each table and the details of data transferred will be shown.
USER MANUAL Peplink Balance Series All WAN Daily Bandwidth Usage WAN3 Daily Bandwidth Usage http://www.peplink.
USER MANUAL Peplink Balance Series 21.9.3 Monthly This page shows the monthly bandwidth usage for each WAN connection. If you have enabled Bandwidth Monitoring feature as shown in section 11.4, a particular connection can be chosen to check its usage and select to show the monthly usage period in Billing Cycle or Calendar Month. Click the first two rows to view the client bandwidth usage of the most recent two months.
USER MANUAL Peplink Balance Series Appendix A. Restoration of Factory Defaults To restore the factory default settings on a Peplink Balance unit, perform the following: For Balance 20/30/210/310: 1. Locate the reset button on the Peplink Balance unit. 2. With a paper clip, press and keep the reset button pressed for at least 10 seconds, until the unit reboots itself.
USER MANUAL Peplink Balance Series Appendix B. Routing under DHCP, Static IP, and PPPoE The information in this appendix applies only to situations where Peplink Balance operates with to a WAN connection under DHCP, Static IP, and PPPoE. For information that applies to GRE, please refer to: Section 11.1.4.1, Routing under GRE via Network Address Translation (NAT) Section 11.1.4.2, Routing under GRE via IP Forwarding B.
USER MANUAL Peplink Balance Series B.2 Routing via IP Forwarding When Peplink Balance is operating under IP Forwarding mode, the IP addresses of IP packets are unchanged; Peplink Balance forwards both inbound and outbound IP packets without changing their IP addresses. The following figure shows the packet flow in IP Forwarding mode: http://www.peplink.
USER MANUAL Peplink Balance Series Appendix C. Case Studies C.1 Performance Optimization C.1.1 Scenario In this scenario, email and web browsing are the two main Internet services used by the LAN users. The mail server is external to the network. The connections are ADSL (with slow uplink and fast downlink) and Metro Ethernet (symmetric). C.1.2 Solution The solution is to individually set the WAN loading balance according to the service.
USER MANUAL Peplink Balance Series Settings for HTTP: Set the weight of WAN1 and WAN2 for HTTP to 3 and 4, respectively Settings for SMTP: Set the weight of WAN1 and WAN2 for SMTP to 1 and 8, respectively http://www.peplink.
USER MANUAL Peplink Balance Series C.2 Maintaining the Same IP Address throughout a Session C.2.1 Scenario Some client IP address sensitive web sites (for example, Internet banking) use both client IP address and cookies matching for session identification. Since different IP addresses are used during the load balancing, the session is dropped when a mismatching IP is detected. C.2.2 Solution Make use of the Persistency functionality of Peplink Balance.
USER MANUAL Peplink Balance Series C.3 Bypassing the Firewall to Access Hosts on LAN C.3.1 Scenario There are times when remote access to computers on the LAN is desirable; for example, when hosting web sites, online businesses and FTP download and upload areas, etc. In such cases, it may be appropriate to create an inbound NAT mapping for the network to allow some hosts on the LAN to be accessible from outside of the firewall. C.3.
USER MANUAL Peplink Balance Series C.4 Inbound Access Restriction C.4.1 Scenario A firewall is required in order to protect the network from potential hacker attacks and other Internet security threats. C.4.2 Solution Firewall functionality is built into Peplink Balance. By default, inbound access is unrestricted. Enabling a basic level of protection involves setting up firewall rules.
USER MANUAL Peplink Balance Series C.5 Outbound Access Restriction C.5.1 Scenario For security reasons, it may be appropriate to disallow LAN users to use ftp to transfer files to and from the Internet, or otherwise restrict outbound access. This can easily be achieved by setting up an outbound firewall rule with Peplink Balance. C.5.
USER MANUAL Peplink Balance Series Appendix D. Troubleshooting Problem 1 Outbound load is only distributed over one WAN connection. Solution Outbound load can only be distributed evenly to the WAN connection if many outbound connections are made. If there is only one user on the LAN and only one download session is made from his/her browser, the WAN connections cannot be fully utilized. For a single user, download manager applications are recommended.
USER MANUAL Peplink Balance Series Problem 5 What can I do if I suspect a problem on my Internet/WAN connection? Solution You can test the WAN connection by Ping, which is similar to problem 4. As we want to isolate the problems from the LAN, Ping will be performed from Peplink Balance. By using the Ping/Traceroute under the tab Status of the Peplink Balance, you may able to find out the source of problem.
USER MANUAL Peplink Balance Series Appendix E. Product Specifications E.
USER MANUAL Peplink Balance Series E.
USER MANUAL Peplink Balance Series E.
USER MANUAL Peplink Balance Series E.
USER MANUAL Peplink Balance Series E.
USER MANUAL Peplink Balance Series E.
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