User's Manual

Pepwave MAX and Surf User Manual

http://www.pepwave.com

Health Check Method: HTTP

HTTP connections will be issued to test connectivity with configurable URLs and strings to match.

URL1

WAN Settings>WAN Edit>Health Check Settings>URL1

The URL will be retrieved when performing an HTTP health check. When String to Match

is left blank, a health check will pass if the HTTP return code is between 200 and 299

(Note: HTTP redirection codes 301 or 302 are treated as failures). When String to Match is

filled, a health check will pass if the HTTP return code is between 200 and 299 and if the

HTTP response content contains the string.

URL 2

WAN Settings>WAN Edit>Health Check Settings>URL2

If URL2 is also provided, a health check will pass if either one of the tests passed.

Other Health Check Settings

Timeout

This setting specifies the timeout in seconds for ping/DNS lookup requests. The default

timeout is 5 seconds.

Health Check

Interval

This setting specifies the time interval in seconds between ping or DNS lookup requests.

The default health check interval is 5 seconds.

Health Check

Retries

This setting specifies the number of consecutive ping/DNS lookup timeouts after which the

Pepwave router will treat the corresponding WAN connection as down. Default health

retries is set to 3. Using the default Health Retries setting of 3, the corresponding WAN

connection will be treated as down after three consecutive timeouts.

Recovery

Retries

This setting specifies the number of consecutive successful ping/DNS lookup responses

that must be received before the Pepwave router treats a previously down WAN connection

as up again. By default, Recover Retries is set to 3. Using the default setting, a WAN

connection that is treated as down will be considered as up again upon receiving three

consecutive successful ping/DNS lookup responses.

Automatic Public DNS Server Check on DNS Test Failure

When the health check method is set to DNS Lookup and health checks fail, the Pepwave router will automatically

perform DNS lookups on public DNS servers. If the tests are successful, the WAN may not be down, but rather the

target DNS server malfunctioned. You will see the following warning message on the main page: