User Manual

ENGLISH
36
Grill Produces
Excess Or
Discolored
Smoke
Grease Build-Up Follow Care and Maintenance instructions.
Wood Pellet Quality Remove moist wood pellets from hopper. Follow Care and Maintenance instructions to
clean out. Replace with dry wood pellets.
Fire pot Is Blocked Clear fire pot for moist wood pellets. Follow Hopper Priming Procedure.
Insufficient Air Intake
For Fan
Check fan. Ensure it is working properly and air intake is not blocked. Follow Care and
Maintenance instructions if dirty.
Frequent Flare-Ups Cooking Temperature Attempt cooking at a lower temperature. Grease does have a flash point. Keep the
temperature under 176°C / 350°F when cooking highly greasy food.
Grease Build-Up On
Cooking Components
Follow
Care and Maintenance instructions.
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Problem Cause SOLUTION
Grill will not light The ignition wire came off
the electrical igniter/valve.
Reconnect the ignition wire to the electrical igniter/valve.
The ignition wire is broken Contact Customer Service for assistance or a replacement part.
The battery has died Install a new battery.
New battery doesn’t work Check the battery polarity. The negative (-) side of the battery goes in first.
The electrode tip does
not produce sparks at the
burner port
Adjust the electrode.
No gas supplied Check the regulator valve. Check connection for leak.
Excessive flare-up Grilling fatty meats Grill fatty meats when the grids are cold, and the knobs are on the “LOW” setting.
Move the meats to the warming rack if flare-up continues.
Cooking temperature Attempt cooking at a lower temperature. Grease does have a flash point. Keep the
temperature under 176°C / 350°F when cooking highly greasy food.
Water sprayed on gas
flames
Do not spray water on gas flames.
Burner blows out Gas tank is empty Refill the gas tank.
Burner is not aligned with
the control valve
Install the burner correctly.
Gas supply is not sufficient Check the gas supply hose and make sure there are no leaks and no knots.
Low heat when on
“HIGH”
Ports are blocked Clear ports of any obstructions.
Gas tank has run out Refill the gas tank.