Instructions / Assembly

29

Proper cleaning and maintenance will prevent common operational problems. When your Pit Boss smoker is operating poorly, or
used less frequently, the following troubleshooting tips may be helpful.
For FAQ, please visit
www.pitboss-grills.com
and click . You may also contact your local Pit Boss authorized dealer or
contact Customer Service for assistance.
WARNING: Prior to opening the smoker for any inspection, cleaning, maintenance or service work, nsure
the unit is completely cooled to avoid injury.
  
Burner Will Not
Light
No Gas Flow Check gas fuel connection, and ensure it is open. Increase flow on regular, or replace gas
cylinder if empty.
Obstruction In
Hose, Valve
Check for bends or kinks in the regulator hose. If damaged, remove and replace. Check
connection port from the smoker to the regulator, and ensure there is no obstruction.
Faulty Regulator Regulator assembly needs to be replaced. Contact Customer Service for a replacement part.
Burner Valve Is Off Check the burner valve connection. Remove, then reinstall.
Obstructed Burner
Tube, Burner Ports
Check burner tube and burner ports for spider webs or other obstructions. Follow
Care and
Maintenance
instructions to clean the burner tube.
Ignitor Failure Check battery in ignitor. If dead, replace battery. Use match for manual lighting of the
burner. Check for proper positioning of ignitor, and notice if the electrode is producing
a spark; the spark should be visible and jump from the ignitor to the burner. If there is
no spark, adjust the electrode to slightly bending a little closer or further away from the
burner. If igniter still fails, igniter needs to be replaced. Contact Customer Service for a
replacement part.
Faulty Burner Burner needs to be replaced. Contact Customer Service for a replacement part.
Irregular Flame
Pattern
Obstructed Burner
Tube, Burner Ports
Check burner tube and burner ports for spider webs or other obstructions. Follow
Care and
Maintenance
instructions to clean the burner tube.
Burner Flame Is
Yellow / Orange
Poor Air Flow Increase the air flow into the cabinet by opening the dampers on the back side of the unit.
Obstructed Burner
Tube, Burner Ports
Check burner tube and burner ports for spider webs or other obstructions. Follow
Care and
Maintenance
instructions to clean the burner tube.
Grease Tray Is Full,
Spilling Onto Burner
Empty grease tray and re-install. Follow
Care and Maintenance
instructions.
Burner Valve Is Off Check the burner valve connection. Remove, then reinstall.
Burner Is Dirty Turn burner to high setting for five minutes, and burn with the door open. Follow
Care and
Maintenance
instructions.
Burner Will Not
Stay Lit
No Gas Flow Check gas fuel connection, and ensure it is open. Replace gas cylinder if empty.