AddressRight™ Printer DA700, DA750 Operator Guide US English Version
FCC Notice This equipment has been tested and found to comply with the limits for Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the user manuals, may cause harmful interference to radio communications.
Table of Contents Chapter 1, DA700/DA750 Overview Welcome to the DA700/DA750...................................... 1-2 Using This Guide ........................................................... 1-2 System Requirements ................................................... 1-4 Getting Help .................................................................. 1-5 Online Help .............................................................. 1-5 Phone Support.........................................................
Table of Contents 3. Set the Feed Angle .............................................. 3-12 4. Set the Wire Frame Ramp ................................... 3-14 5. Position the Feed Fence...................................... 3-15 6. Load Material ....................................................... 3-16 7. Adjust the Media Thickness Knob ....................... 3-17 8. Adjust the Exit Rollers.......................................... 3-19 9. Print a Test Piece ............................................
Table of Contents Appendix A, Control Panel Menus Using the Control Panel ................................................ A-2 Using the Menus ........................................................... A-3 Using the Main Menu .................................................... A-5 Main Menu Diagram ...................................................... A-6 1.Address Layout..................................................... A-7 2. Print Quality .........................................................
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Chapter 1 The DA700/DA750 Color Printer Overview The Pitney Bowes DA700/DA750 is a versatile, easy-to-use desktop printer designed for addressing applications. This chapter explains what's in this guide, and tells you how to order supplies and where to get more information about using your DA700/DA750. In this chapter: Welcome to the DA700/DA750 Color Ink Jet Printer .......................... 1-2 Using This Guide .............................. 1-2 System Requirements ......................
1 • DA700/DA750 Printer - Overview Welcome to the DA700/ DA750 Color Ink Jet Printer The Pitney Bowes DA700/DA750 color ink jet printer is a desktop printer used to print addresses, graphics and other information, in color, on a wide range of material of various sizes, construction and composition. With the DA700/DA750 you can define the font, placement, print quality and bar code characteristics for your addresses.
DA700/DA750 Printer - Overview • 1 Using This Guide Chapter 4, Using the DA700/DA750 With Your Computer (continued) Contains instructions for installing the printer driver, selecting the printer from your software program and sending a mail job from your computer. Chapter 5, Printer Maintenance Describes how to keep the printer clean and functioning properly. Chapter 6, Troubleshooting Contains a list of possible problems and their solutions.
1 • DA700/DA750 Printer - Overview System Requirements To operate the DA700/DA750 with your computer, your system must meet the following requirements: CPU Pentium II 233 MHZ or greater 64 or more MB RAM recommended Operating System* Windows 98 (2nd Edition), Windows ME, Windows ME, Windows 2000, Windows XP Parallel Cable Serial Cable A parallel cable is supplied with your printer. If you choose to use another cable, make sure it isn't any longer than 10 feet.
DA700/DA750 Printer - Overview • 1 System Requirements (continued) * Below is a table of the Microsoft operating systems currently supported and the dates Pitney Bowes expects to stop providing support for the drivers that run on those systems. Last Date Pitney Bowes supports drivers installed with MS Windows OS with AddressRight and DocuMatch** Microsoft Windows Operating System Microsoft’s “Not Supported Date”* 98 and 98 (2nd ed.
1 • DA700/DA750 Printer - Overview Getting Help (continued) (Phone Support, continued) Before You Call... Please see Chapter 6, Troubleshooting, for a description of common problems and their solutions. If you need to call, please have the following information at hand: • • • • Model #: W707/W790 Serial number: See back of unit. Nature of problem: What happens and when does it happen? The steps you've already taken to solve the problem and the results.
DA700/DA750 Printer - Overview • 1 Printer Options You'll find the latest information about our products and services as well as answers to frequently asked technical questions. Pitney Bowes offers several very useful options for your DA700/DA750: • • • Ordering Supplies Envelope Designer™ lets you create a professional looking envelope in a matter of seconds—you don't have to bother with the print driver or make manual settings.
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Chapter 2 Getting Started with the DA700/DA750 Printer This chapter explains how to unpack, assemble and connect your new printer. In this chapter: Unpacking the Printer ..................2-2 Choosing a Location ....................2-4 Important Safety Notes ................2-4 Assembling the DA700/DA750 .............................2-5 Attach the Wire Frame ................2-6 Install the Sliding Fence .............. 2-7 Position the Output Stacker ......... 2-8 Connect the Parallel or Serial Cable .......
2 • Getting Started with the DA700/DA750 Printer Unpacking the Printer As you remove the DA700/DA750 contents from the box, note the components of the printer, labeled below. Wire Frame Assembly H-Block Separators Sliding Fence Control Panel (LCD Display and Keypad) Media Thickness Knob 2-2 SV61027 Rev.
Getting Started with the DA700/DA750 Printer • 2 Unpacking the Printer (continued) Package Contents • • • • • • • • • • • • • • • • SV61027 Rev.
2 • Getting Started with the DA700/DA750 Printer Choosing a Location for Your Printer Follow these guidelines and safety precautions when selecting a location for your printer: • • • • Important Safety Notes • • • • • • • • 2-4 Place the printer on a table or other stable, level surface within the cable’s length (Parallel 10 feet max.; Serial 15 feet max.) of your computer. Allow for adequate space. The DA700/DA750 is 14.7 inches high, 16.2 inches wide and 21.
Getting Started with the DA700/DA750 Printer • 2 Important Safety Notes (continued) • • • • • Assembling the DA700/DA750 DO NOT remove covers. The machine covers serve to enclose hazardous parts. If the machine has been dropped or has otherwise had the covers stressed in any way, report it to your Pitney Bowes Customer Service Representative. To reduce the risk of fire and/or electrical shock, do not attempt to disassemble this machine.
2 • Getting Started with the DA700/DA750 Printer Assembling the DA700/ DA750 (continued) Attach the Wire Frame to the Printer. 1. Hook the bottom edge of the wire frame under the deflector. The wire frame slides between the feed rollers and the paper deflector. Make sure the front rod is engaged into the key slot bottom. Slide bottom edge under here. Insert the metal sheet into the height adjustment slot. 2.
Getting Started with the DA700/DA750 Printer • 2 Assembling the DA700/DA750 (continued) Install the Sliding Fence The DA700/DA750 has two fences—a long one and a short one. Use the short fence when printing material smaller than a #10 envelope. Use the long fence for larger material. 1. Slide the square edge of the sliding fence into the slots on the frame slide as shown below. Insert Sliding Fence between Slide Guides and Feed Carriage. 2.
2 • Getting Started with the DA700/DA750 Printer Assembling the DA700/ DA750 (continued) Position the Output Stacker Tray Printed material is deposited in the output stacker tray. The tray can stack up to 150 #10 envelopes. Slide it into position under the back of the printer as shown below. Stacker Tray 2-8 SV61027 Rev.
Getting Started with the DA700/DA750 Printer • 2 Connecting the DA700/DA750 to Your Computer Connecting the Parallel Cable or Serial Cable Use the parallel cable supplied to connect the DA700/DA750 to your computer, or use an approved serial cable. Each end of the parallel cable has a connector. One end is labeled “Printer” and the other is labeled “Computer.” 1.
2 • Getting Started with the DA700/DA750 Printer Connecting the DA700/DA750 to Your Computer (continued) 3. Align the end of the cable connector labeled “Computer” with the printer port on your computer and push the cable connector into the port. 4. To connect a Serial Cable (not supplied) to the printer, align the 25-pin male connector end of the cable with the serial port on the left side of the printer’s interface.
Getting Started with the DA700/DA750 Printer • 2 Plugging in the Power Cord Connecting the Power Cord 1. Connect the power cord to the printer at the interface panel, shown below. Power Switch Power Receptacle 2. Plug the power cord into a grounded outlet. Please review the safety information on pages 2-4 and 2-5. Turning on the DA700/DA750 Once you’ve connected the cable, press the printer’s power switch to the “|” (ON) position. The switch is located next to the power cord receptacle.
2 • Getting Started with the DA700/DA750 Printer Installing and Removing the Ink Jet Cartridge Install the Ink Jet Cartridges The printer uses Ink Jet Cartridges for printing (DA750 uses color and black; DA700 uses black only). You must install a black and a color cartridge in the DA750 (a black only for the DA700) before you can print. To begin: 1. With the printer on, press the ON LINE key until the display reads OFF LINE. 2. Open the back cover of the printer. 3.
Getting Started with the DA700/DA750 Printer • 2 Installing and Removing the Ink Jet Cartridge (continued) 6. Gently insert the cartridge (color to the right, black to the left-DA750 only) into the carriage at approximately a 20 degree angle with copper strip to the bottom and in first. Press down on the cartridge until it is seated. 7. Push the cartridge forward (away from you) until it snaps in place.
2 • Getting Started with the DA700/DA750 Printer Installing and Removing the Ink Jet Cartridge (continued) 3. Press the Replace Print Cartridge key on the control panel. This moves the carriage to the middle of the printer. Do not move the cartridge by hand. 4. To remove the ink jet cartridge, place your thumb on the grooved surface and press down slightly then tilt towards you until it pops loose. 5. Lift the print cartridge out of the cradle. 2-14 SV61027 Rev.
Chapter 3 DA700/DA750 Features and Adjustments In this chapter you'll learn about key features of the DA700/DA750 printer and how to adjust it to meet the requirements of your print jobs. In this chapter: Printer Features ...........................3-2 DA700/DA750 Throughput .......... 3-3 Setting Up a Job ..........................3-6 Set the Separator Gap ................ 3-9 Center the Wire Frame .............. 3-11 Set the Feed Angle ....................3-12 Set the Wire Frame Ramp .........
3 • DA700/DA750 Features and Adjustments Printer Features The DA700/DA750 has the following features: Speed (Throughput): Refer to chart on next page. Print Qualities: Draft, Letter, Executive Internal Fonts: 13 (14 including Barcode) Optional Font Card Font Point Size: 4 to 30 Material Thickness: 0.003" to .250" Speed Printer speed refers to the number of pieces of mail that can be processed in an hour.
DA700/DA750 Features and Adjustments • 3 DA700/DA750 Throughput Throughput specifications for the printer have the following parameters in common: 18 average characters per line; 10 pt character size; Roman font; normal print width; bold off; parallel interface; each line terminated with CR LF; each address terminated with FF. (All speeds rated in pieces/hour.
3 • DA700/DA750 Features and Adjustments Printer Features (continued) Font Size Font size refers to the size of each typeface, and is measured in points. The DA700/DA750 uses from 4 to 30 point size for internal or downloaded fonts. Material Thickness Thickness refers to the size of the material that is processed through the printer. The DA700/DA750 can handle material from .003" up to .250" thick. Media Size The DA700/DA750 can print on the following range of material sizes.
DA700/DA750 Features and Adjustments • 3 Printer Features (continued) Other printer features include: • • • • • • • SV61027 Rev. D Ink Jet technology with shuttling head. Interface to a standard IBM® compatible computer. Prints USPS POSTNET certified bar code. LCD menu display available in seven languages. Memory capable of storing up to eight jobs. Printing virtually anywhere on an envelope. Graphic printing capability.
3 • DA700/DA750 Features and Adjustments Setting Up A Job Setting up a print job means adjusting the printer to accommodate the width, height, thickness and weight of your material. The setup adjustments and the quality of your material determine how reliably your printer feeds the material. A good setup minimizes misfeeds and jams. And, your printer will perform at its best when you run material that falls within our published specifications. See Appendix B for complete material specifications.
DA700/DA750 Features and Adjustments • 3 Setting Up A Job (continued) 1. H-Block Separators Adjust to the thickness of your material. The gap between the H-Block separator fingers and the feed rollers should be just enough to allow a single piece to feed through the printer. 2. Interface Panel (Not Shown) Located on the lower part of the rear cover, the panel has the ON/OFF switch, parallel cable connector and power cord receptacle. 3. Wire Frame Supports the material stack.
3 • DA700/DA750 Features and Adjustments Setting Up A Job (continued) 7. Control Panel Use the control panel buttons to access printer menus, define print options, run the print job, position the print carriage and turn the printer on and off line. See Appendix A, Printer Menus, for detailed instructions. If you have the DA700/DA750 print driver loaded on your computer, you can easily perform these functions from within your software application. 8.
DA700/DA750 Features and Adjustments • 3 Setting Up A Job (continued) 1. Set the Separator Gap Whenever you switch from one material type to another, you need to set the gap between the separators and the feed roller before printing begins. NOTE: There are three positions of the "H" Blocks. • • • Lever fully down - adjusted to media thickness (ready to operate). Lever midpoint - not adjusted to any media (free floating on media, not set up to operate).
3 • DA700/DA750 Features and Adjustments Setting Up A Job (continued) 4. Lower only the H-Blocks that come in direct contact with the material and let them touch the material. 5. Lock each separator in place. When lowering the HBlocks, check that the material is between the separator tabs and the feed roller. Setup Example Using #10 Envelopes: 1.
DA700/DA750 Features and Adjustments • 3 Setting Up A Job (continued) 2. Center the Wire Frame under the Material This adjustment helps eliminate skewing. 1. Unlock the feed carriage assembly by pushing the locking lever down. 2. Adjust the feed carriage by aligning with the center of the media. 3. Lock the feed carriage again by pulling the lever up. Locking lever pushed down SV61027 Rev.
3 • DA700/DA750 Features and Adjustments Setting Up A Job (continued) 3. Set the Feed Angle The height of the wireframe input stacker depends on the type of material you're running: • • • Heavy material—adjust to a low angle Standard material—adjust to the center (45 degree angle) Light material—adjust to a high angle To make the adjustment: 1. Unlock the knob on the wireframe slide by turning counter clockwise. 2. Move the wireframe up or down as required by sliding the retaining knob. Lock Scale 3.
DA700/DA750 Features and Adjustments • 3 Setting Up A Job (continued) 1 2 3 4 The center of the knob aligns with number 1 for a typical 3" x 5" post card. The center of the knob aligns with number 3 for a typical # 10 envelope. 5 6 7 8 9 10 11 12 13 14 The center of the knob aligns with number 12 for typical 8 1/2" x 11" copy paper. 15 16 17 18 19 20 Note: The above settings are suggested settings. You can adjust the wire frame accordingly (up or down) until the desired feed throughput is achieved.
3 • DA700/DA750 Features and Adjustments Setting Up A Job (continued) 4. Set the Wire Frame Ramp Slide Ramp Upward—Slide the ramp to the top of the Wire Frame. Slide Ramp Down—With the Feed Gap properly set for one piece of media, slide the ramp down. Adjust Ramp to Edge of Media —Add a stack of media and adjust the ramp downward until the first piece of media is resting half way down the angle of the ramp surface as pictured below (one piece of media is shown for simplicity).
DA700/DA750 Features and Adjustments • 3 Setting Up A Job 5. Position the Feed Fence Your printer comes with two feed fences—a long one and a (continued) short one. Use the long fence for #10 envelopes and larger materials. Use the short fence for materials smaller than a #10 envelope. It is important that the sliding fence not be adjusted tight against the media. To position the fence: 1. Place a sample piece or trial stack of material in the input area. 2.
3 • DA700/DA750 Features and Adjustments Setting Up A Job 6. Load Material (continued) Once your printer is set up, you can load material and make a test print. To avoid misfeeds, follow these instructions: 1. Make sure the input area is free of dust and other matter. 2. Take a manageable amount of material and while holding it as shown, fan all sides of the material to separate each piece. This step helps keep misfeeds to a minimum. 3.
DA700/DA750 Features and Adjustments • 3 Setting Up A Job (continued) 7. Adjust the Media Thickness Knob The media thickness knob sets the distance between the printhead and the material. Use it to compensate for different material thicknesses and to increase clarity of the printing. 1. Estimate the thickness of the material to be run NOTE: All material in a run must be the same thickness. For envelopes with 0 - 2 inserts, start with the media thickness knob set as shown below.
3 • DA700/DA750 Features and Adjustments Setting Up A Job (continued) A Note about Print Quality The DA700/DA750 is designed to feed and print on a range of materials with various finishes and coatings. However the sharpness of the print may vary with different materials, depending on how absorbent the surface is, as well as other qualities. You'll get best results using white wove bonded stock. Printing is less sharp on Tyvek, recycled and glossy material.
DA700/DA750 Features and Adjustments • 3 Setting Up A Job (continued) 8. Adjust the Exit Rollers Adjust the exit rollers so they overlap the left and right edges of the material by 1/4". Rotate the release lever to vertical then slide the rollers from side to side to make the adjustment and press the lever down to lock. Must be down and latched to operate.
3 • DA700/DA750 Features and Adjustments Setting Up A Job Output Stack Height (continued) The output stacker holds up to five inches of material before it becomes necessary to remove the stack from the bin. The optional W760 stacker increases capacity to 300 #10 envelopes. NOTE: As the stack approaches the 5" limit, there is a potential for stacking misfeed (pieces not neatly stacked one on top of the other). This can cause envelopes to stack out of ZIP Code sequence. 3-20 SV61027 Rev.
DA700/DA750 Features and Adjustments • 3 Setting Up A Job 9. Print a Test Piece (continued) 1. Make sure material is loaded properly. (Or you can use a single test piece if you'd like to check that your setup adjustments are okay.) 2. Turn the printer ON. The ON/OFF switch is located on the interface panel at the rear of the machine. Display On Line Test Envelope 3. Press the ON LINE button on the printer control panel until the LCD display reads OFF LINE. 4. Press the Test Envelope button.
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Chapter 4 Using the DA700/DA750 With Your Computer This chapter has instructions for installing the DA700/DA750 printer driver and using the printer with your computer. It also briefly explains Envelope Designer™ Plus, the Pitney Bowes envelope design software that comes with the printer. In this chapter: Printer Driver Software ................4-2 Selecting Printer Properties ......... 4-3 Using the Printer Properties Windows ......................................
4 • Using the DA700/DA750 with Your Computer Printer Driver Software Before you can use your printer with your computer, you must install the DA700/DA750 printer driver. The driver gives your computer information about the printer you're using, and tells the printer about the settings you want to use in your print job. If you have not previously installed the printer driver on your computer, refer to the installation instructions furnished with it.
Using the DA700/DA750 with Your Computer • 4 Selecting Printer Properties This section describes printer properties and how to select available options. To access the main properties window, follow these steps: 1. Click the "Start" button in the task bar, then select "Settings." 2. Click "Printers." The Printer window displays. 3. Right click the Pitney Bowes icon, then left click the Properties option.
4 • Using the DA700/DA750 with Your Computer Selecting Printer Properties (continued) NOTE: An explanation of items in each window is also available by doing the following: • • Right click an item to display the "What's This" button. Right or left click this button to display information about the selected item. Use of the window for each tabbed item follows, starting with the General tab window. Using the Printer If the General tab window is not currently active, left click the General tab.
Using the DA700/DA750 with Your Computer • 4 Using the Printer Properties Window (continued) Use the Comment area to make a statement about the printer. For example, you might want to indicate what the printer should be used for and when it is available. If this printer is shared, the comment entered in this area displays on the computers sharing this printer. NOTE: The DA700/DA750 printer driver does not support sharing. Click "Printing Properties" to change the printer's default settings.
4 • Using the DA700/DA750 with Your Computer Using the Printer Properties Window (continued) To display the Sharing window, left click the Sharing tab in the Properties window. To configure the printer for private use, choose the "Not Shared" option. Only the user logged onto the computer will be able to use this printer. The window shown here is a standard Windows driver dialog. It was not developed nor is it supported by Pitney Bowes.
Using the DA700/DA750 with Your Computer • 4 Using the Printer Properties Window (continued) To display the Port window, left click the Port tab in the Properties window. The displayed list shows the available ports, the associated port monitor, and the printers that use the ports. To add another port to the display list, click "Add Port." Follow the subsequent prompts to identify and name the new port(s). To delete a port, select the desired port and then click "Delete Port.
4 • Using the DA700/DA750 with Your Computer Using the Printer Properties Window (continued) To display the Advanced window, left click the Advanced tab in the Properties window. To make the printer available 24/7, select the "Always available" option. To configure the printer for limited availability, select the "Available from" option, then enter the desired time frame. NOTE: If a document is sent to the printer when it is unavailable, the document will be held (spooled) until the printer is available.
Using the DA700/DA750 with Your Computer • 4 Using the Printer Properties Window (continued) The name of the installed driver displays in the "Driver" area. This usually matches the name of the print device, however, for the DA700/DA750, you will see "Pitney Bowes W700/ W790" instead. To install a new driver, click "New Driver" to launch the Add Printer Driver Wizard. Follow the prompts to select and install the desired printer driver.
4 • Using the DA700/DA750 with Your Computer Using the Printer Properties Window (continued) When the option, "Print spooled documents first", is selected, the printer operates at maximum efficiency by printing documents that have completed spooling regardless of their designated priority. To direct the printer to keep printed documents in the queue, select the "Keep printed documents" option. To make the printer's advanced features available, select the "Enable advanced printing features" option.
Using the DA700/DA750 with Your Computer • 4 Using the Printer Properties Window (continued) To display the Color Management window, left click the Color Management tab in the Properties window. To allow the system to select the best colors from the available profile, choose the "Automatic" option: this is the manufacturer-recommended choice. If you want to choose the desired colors, select the "Manual" option. Use the color profile portion of this window to: • • SV61027 Rev.
4 • Using the DA700/DA750 with Your Computer Using the Printer Properties Window (continued) To display the Security window, left click the Security tab in the Properties window. Pitney Bowes does not support Networking. Therefore, adding or removing permissions should not be used. 4-12 SV61027 Rev.
Using the DA700/DA750 with Your Computer • 4 Using the Printer Properties Window (continued) To display the Device Settings window, left click the Device Settings tab in the Properties window. Pitney Bowes recommends that you leave the manufacturerset default as it is in this window and refer to your envelope printing application to change envelope sizes. SV61027 Rev.
4 • Using the DA700/DA750 with Your Computer Selecting the DA700/DA750 Printer from a Windows Application The following steps explain how to select the DA700/DA750 printer from a Windows software application. The steps are similar for most applications. You can also refer to your application's documentation for specific instructions on installing selecting printers. 1. Start the software application that you use when printing envelopes with the DA700/DA750 printer and open the file you want to use. 2.
Using the DA700/DA750 with Your Computer • 4 Selecting the DA700/DA750 Printer from a Windows Application (continued) Once you've made this selection, your print job will automatically go to the DA700/DA750 printer when you select File/ Print provided the DA700/DA750 is selected as the default printer). Remember to change the printer selection back to your regular printer for your other printing jobs.
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Chapter 5 Printer Maintenance This chapter describes the maintenance procedures you should perform on a regular basis to keep your printer running trouble-free. In this chapter: Preventive Maintenance ..............5-2 Cleaning ......................................5-2 Print Quality Problems .................5-2 Exit Rollers ..................................5-3 Sensor .........................................5-3 Print Head Shaft ..........................5-3 Floor Assembly and Top Cover ...................
5 • Printer Maintenance Preventive Maintenance The Pitney Bowes DA700/DA750 Ink Jet Printer is designed for trouble-free service with a minimal amount of care. You should schedule regular cleaning of the Feed Rollers, Exit Rollers and Lower Guide. Caution Cleaning Clean print head, cartridge, ink surfaces and covers with plain water only. (Water works best!) Clean all rubber rollers with the Pitney Bowes Multi-Purpose Cleaning Kit Number 902-0.
Printer Maintenance • 5 Print Quality Problems (continued) • Clean the print head cartridge: dampen a soft cotton cloth with water and wipe the nozzles clean (wipe in the proper directions). • Install a new ink cartridge (page 2-12). Exit Rollers If the right and left exit rollers are misaligned, that is, contact printed surfaces, they can become contaminated with ink. Use water to dampen a soft cloth and remove the ink from the rollers.
5 • Printer Maintenance Print Head Shaft (continued) Print Head Shaft Sensor Floor Assembly and Top Cover 5-4 Periodically wipe the cover and floor assembly (feed deck) with a soft cotton cloth, dampened with water only. SV61027 Rev.
Printer Maintenance • 5 CMYK Printing Alignment (DA750 ONLY) Your DA750 printer allows black (K) to print with color (CMY) at the same time. This is known as CMYK printing. To ensure proper printing, the black (K) and color cartridges (CMY) must be correctly aligned. Perform the alignment procedure below whenever you replace any of your cartridges. 1. Turn ON the DA750. When the startup completes, the following screen displays. 2. Press plus (+) Replace Print Cartridge. 3.
5 • Printer Maintenance CMYK Printing Alignment (DA750 ONLY) 5. When the "ALIGN INK CARTRIDGES" prompt displays, press (+ ): 6. When the prompt for horizontal color alignment displays, insert an envelope into the printer and press ENTER. 7. The following prompt displays and the sample shown on the next page prints on the envelope. 5-6 SV61027 Rev.
Printer Maintenance • 5 CMYK Printing Alignment (DA750 ONLY) 8. Press the (+) or (-) buttons to scroll through the selections (1-15) and choose the number that represents the best horizontal alignment of the upper and lower lines (for the color and black cartridges, respectively). 9. Insert an envelope into the printer and press ENTER. The horizontal adjustment prompt displays and the sample shown on the next page prints on the envelope. SV61027 Rev.
5 • Printer Maintenance CMYK Printing Alignment (DA750 ONLY) NOTE: The number you selected is highlighted (underlined) and all lines on the envelope should now be aligned. 10. Press MENU to return to the alignment choice window 11. Press (+) or (-) to move to the vertical alignment screens. 12. Insert an envelope into the printer and press ENTER. The vertical adjustment prompt displays and the sample shown on the next page prints on the envelope. 5-8 SV61027 Rev.
Printer Maintenance • 5 CMYK Printing Alignment (DA750 ONLY) 13. Press (+) or (-) to scroll through the selections (1-15) and choose the number that represents the best vertical alignment of the upper and lower lines (for the color and black cartridges, respectively). 14. Insert an envelope into the printer and press ENTER. The vertical adjustment prompt displays and the sample shown on the next page prints on the envelope.
5 • Printer Maintenance CMYK Printing Alignment (DA750 ONLY) 15. Press MENU twice to return to the normal ON LINE screen. 5-10 SV61027 Rev.
Chapter 6 Troubleshooting This chapter lists common printer problems and offers suggestions on how to fix them. In this chapter: Problems and Solutions ..............6-2 Feed Problems ............................6-2 Print Quality Problems .................6-3 Interface Problems ......................6-5 Motor Problems ...........................6-5 Barcode .......................................6-6 Other Problems ...........................
6 • Troubleshooting Problems and Solutions Before calling our Technical Operations Center or your Pitney Bowes Customer Service Representative, look for your problem below. If you can solve the problem yourself, you will be able to resume printing sooner. Also review the FAQs on our web site. Feed Problems Problem Intermittent Feed Reason: Feed Ramp not used. Solution: The feed ramp adds a gentle slope to the stack and helps feeding.
Troubleshooting • 6 Print Quality Problems Problem Multifeed (Feeds Doubles) or Skewing Reason: Separators (H-blocks) not set correctly. Also feed fence set incorrectly. Solution: Adjust H-blocks to thickness of material. See page 3-10. Check feed fence position. See page 3-16. Reason: Envelope thickness knob set too thick. Solution: Reduce setting. Problem No Print Reason: Ink cartridge problem. Solution: Purge ink cartridge (see page A-24).
6 • Troubleshooting Print Quality Problems (continued) Problem Address Printing is not Sharp Reason: Incorrect media thickness knob setting. Also, unsuitable material. Solution: Check whether envelope thickness knob is adjusted too high (page 3-18). Print quality is less sharp when using Tyvek, recycled or glossy media. Problem Address Smudging Reason: Incorrect media thickness knob setting. Also, ink may not dry on very high gloss material.
Troubleshooting • 6 Print Quality Problems (continued) Interface Problems Problem Reason: Solution: Addresses “Walking” Incorrect Address Setup. Count carriage returns and line feeds and adjust Lines Per Address to the same number. Reason: Address Termination should be Form Feed. Solution: Set Address Setup for 8 lines. Check Line Termination: Typical, CR=CR; LF=LF.
6 • Troubleshooting Barcode Problems 6-6 Problem Barcode (Lower Right) is not Printing Reason: Barcode not enabled Solution: Turn barcode ON using Envelope Designer™ Plus, or the DA700/DA750 print driver or the printer’s control panel menus. Reason: Missing ZIP Code. Solution: Insert ZIP Code. Reason: Invalid ZIP Code format. Solution: Check ZIP Code for invalid character. Example: Zero (0) can only be the number, not the letter (O).
Troubleshooting • 6 Barcode Problems (continued) Other Problems SV61027 Rev. D Problem Address Too High Reason: Address field is within 1/10” of the top edge of the media, or material may be jamming. Solution: Move address field down to DMM specifications, or correct the jamming. Problem Barcode Fails MERLIN Standards at USPS Reason: Mail does not meet barcode, address placement, or other acceptance tests of MERLIN (Mail Evaluation Readability Look-up Instrument) at USPS.
6 • Troubleshooting Other Problems (continued) 6-8 Problem Shuttle Jam Reason: Envelope thickness knob is set too low for material. Solution: Open the print area door assembly of the printer, and adjust the media thickness knob. See page 3-18. Reason: Lower rail shaft dirty. Solution: Wipe lower rail shaft clean. DO NOT OIL! Problem Memory Card Error Reason: The card was removed while the printer was reading it. Solution: Do not remove the card while the printer is in use.
Appendix A Using the Control Panel Menus The printer menus are used to control how your printed material looks. This appendix describes each menu and its options. In this appendix: Using the Control Panel ............. A-2 Using the Menus ........................ A-3 Using the Main menu ................. A-5 Usind the Setup Menu ..............
Appendix A • Control Panel Menus Using the Control Panel Use the buttons on the control panel to get to the printer menus, define the print options, run a print job, position the print carriage and turn the printer ON LINE and OFF LINE. If you’ve installed the DA700/DA750 printer driver on your computer, you’ll normally perform these actions from within the application you’re using to set up your envelope layout. These settings will override the control panel settings.
Control Panel Menus • Appendix A Using the Control Panel (continued) The buttons on the control panel perform the following functions: This Button... Does This... ON LINE Eject Envelope Using the Menus Toggles (switches) between ON LINE (communicates with host) and OFFLINE (no communications with host). When printer is OFFLINE, press to eject the last printed piece from the printer.
Appendix A • Control Panel Menus Using the Menus (continued) To select an option: 1. Press the ON LINE button until the LCD message displays OFF LINE. 2. To access the Main Menu, press the Menu button. 3. To access the Setup Menu, press and hold the Menu button for four (4) seconds. 4. Press the plus (+) or minus (–) buttons to move through the list of menu options. 5. When the appropriate menu option appears, press the Enter button to display the choices associated with that option. 6.
Control Panel Menus • Appendix A Using the Main Menu The Main Menu options are: 1. Address Layout 2. Print Quality 3. Font 4. Barcode 5. Address Recovery 6. Clear Counter 7. Job Settings NOTE: The settings you define in a software application such as SmartMailer™ override any settings you choose in the printer menus. SV61027 Rev.
Appendix A • Control Panel Menus Using the Main Menu (continued) Main Menu Menu Options 1. ADDRESS LAYOUT A. B. C. D. E. DISTANCE TO RIGHT DISTANCE TO BOTTOM LINE SPACING ORIENTATION ORIENTATION CONTROL 2. PRINT QUALITY DRAFT EXECUTIVE LETTER 3. FONT A. B. C. D. E. F. 4. BARCODE A. LOCATION B. 5 DIGIT ON/OFF C. 9 DIGIT ON/OFF 5. ADDRESS RECOVERY A. GET ADDRESS B. CLEAR MEMORY 6. CLEAR COUNTER CLEAR ADDRESS (YES/NO) PIECE COUNTERS 7. JOB SETTINGS A. LOAD B.
Control Panel Menus • Appendix A 1. Address Layout Use the Address Layout option to set up the way an address appears on the printed material. The printable width is limited to 9.4” from the right side of the mail piece. The printable height is 15” measured from the bottom edge of the mail piece. A. Distance to Right (Left Margin) This option sets the start of the address (the left side of the address) as measured from the right side of the envelope. For # 10 envelopes this should be about 5.5”.
Appendix A • Control Panel Menus 1. Address Layout (continued) B. Distance to Bottom (Bottom Margin) Use this option to set the distance from the top address line to the bottom of the envelope. For #10 envelopes this should be about two inches. Press the + or – buttons to increase or decrease the Distance to Bottom, (+ MORE or – LESS) defined in inches or millimeters. The bottom margin is the distance between the bottom edge of the material and base of first line of the address.
Control Panel Menus • Appendix A 1. Address Layout (continued) C. Line Spacing Press the + or – buttons to increase or decrease the Line Spacing (i.e., 3, 4, 6, 8 lines/inch or Automatic), defined in lines per inch. Automatic line pitch selection is based on industry-standard definitions for line spacing for each print pitch and style selected. The printer will automatically select the correct setting for the font and size of the characters being printed. D. Orientation The choices are Normal and Inverted.
Appendix A • Control Panel Menus 1. Address Layout (continued) To use the Address Layout option: 1. Press the ON LINE button until the display reads OFF LINE. 2. Press the Menu button to display the Main Menu. 3. Press the + or - buttons to scroll through the Main Menu options until the address layout option appears on the LCD panel. 4. Press the Enter button to select this option. 5. Press the + or – buttons to scroll through the address layout options. 6.
Control Panel Menus • Appendix A 2. Print Quality Use the print quality option to select the resolution of the printed addresses—Executive, Letter or Draft. A. Executive Quality Black - 600 x 600 DPI Color - 300 x 300 DPI (DA750 only) This is the darkest of the three print qualities. It prints at the slowest speed, uses the most ink and delivers the best quality printout. Executive quality prints envelopes that require a professional appearance. B.
Appendix A • Control Panel Menus 2. Print Quality (continued) To use the Print Quality option: 1. Press the ON LINE button until the display reads OFF LINE. 2. Press the Menu button to display the Main Menu. 3. Press the + or – buttons to scroll through the Main Menu options until the Print Quality option is displayed on the LCD panel. 4. Press the Enter button to select the option you want. 5.
Control Panel Menus • Appendix A 3. Font Selection The DA700/DA750 has thirteen available fonts (typefaces, plus barcode): Courier, Sans Serif, Roman, Baxter, Hancock, Marina, Quincy, Silicon, Springer, Stencil, Windmill, Alpine, OCR A and Code 39. All fonts are scalable from 4 to 30 point size, and can be printed in regular, bold, italic. and outline style. The DA700/DA750 also supports downloaded fonts. This means that if you are using Windows, all the fonts installed in Windows are available.
Appendix A • Control Panel Menus 3. Font Selection E. Italic Italic characters have decreased stroke weight, print at an (continued) oblique angle and print somewhat lighter than standard or bold typefaces. Use italic to provide emphasis and add flair to address text that requires a finished, polished appearance. F. Outline Use this option to print only the outline or the edge of the font’s shape. All records printed using Outline will appear as hollow text. To select the font options: 1.
Control Panel Menus • Appendix A 4. Barcode Use this option to include a USPS-certified barcode on your mailpieces. The DA700/DA750 can print a 5- or 11-digit barcode. If you select Off, it means that if the computer sends a 5-digit ZIP Code, it won’t print a barcode; only the 9-digit ZIP Codes and Delivery Points will print. The options on the barcode menu are Location and 5-Digit On/Off. A. Location Press the Enter and + buttons to select the Location where you want the barcode to print.
Appendix A • Control Panel Menus 4. Barcode (continued) 5. Press the Enter button at the 5-digit barcode prompt and use + or – to turn the option ON or OFF. 6. When you finish making your selections, press the Menu button several times to back out of the menu until the printer displays OFF LINE. Then, press the ON LINE button to enable the printer. C. 9-Digit On / Off If a 9-digit barcode is required, selecting the 9-digit barcode option (9-Digit ON) lets you print ONLY a 9-digit barcode.
Control Panel Menus • Appendix A 5. Address Recovery Use this option to direct the printer’s memory to go back a certain number of addresses when an error occurs in order to reprint the address. The options on this menu are: A. Get Addresses B. Clear Memory. A. Get Addresses Select Get Addresses after a jam is cleared and you want to restart printing at the point where the printer left off just before the jam occurred. To retrieve any address in the data buffer, press the Enter button.
Appendix A • Control Panel Menus 5. Address Recovery (continued) 2. Press the + or – buttons to scroll through the Address Recovery options until the desired option (A. Get Address or B. Clear Memory) is displayed on the LCD panel. 3. Press the Enter button to select the desired option. 4. After you’ve made your selection, press the Menu button several times to back out of the Menu, until the printer displays OFF LINE. Then, press the ON LINE button to enable the printer. 6.
Control Panel Menus • Appendix A 7. Job Settings The DA700/DA750 Printer can hold eight job presets in memory. This eliminates the need for changes to the printer setup when you change print jobs. The options on this menu are: A. LOAD B. SAVE. A. Load Select this option to retrieve a previous job setup. Press + (for more) or – (for less) to increase or decrease the desired job number. Press the Enter button to select the desired option. B.
Appendix A • Control Panel Menus 7. Job Settings (continued) To use this option to direct the printer to Load or Save the Job Setting as a certain number: 1. Press the + or – buttons to scroll through the Main Menu options until the Job Settings option appears on the LCD panel. 2. Press the Enter button to select this option. 3. Press the + or – buttons to select A. Load or B. Save. 4. Press the Enter button to select the desired option. 5.
Control Panel Menus • Appendix A Using the Setup Menu To access the Setup Menu, the printer must be OFF LINE. (The LCD display toggles between ON LINE and OFF LINE). If the printer is ON LINE, press the ON LINE button once so the LCD displays OFF LINE. Then, press and hold the Menu button for four seconds to display the Setup Menu. The Setup Menu options are: 1. Heavy Media Mode 2. Test Print Head 3. Purge Print Head 4. Lines Per Address 5. Communications 6. Hex Dump Mode 7. Languages 8.
Appendix A • Control Panel Menus Using the Setup Menu (continued) Setup Menu Menu Options 1. HEAVY MEDIA MODE 2. TEST PRINT HEAD 3. PURGE PRINT HEAD 4. LINES PER ADDRESS 5. COMMUNICATIONS A. B. C. D. BAUD RATE PARITY WORD LENGTH LINE TERMINATION 6. HEX DUMP MODE 7. LANGUAGE A. SYMBOL SET B. INCH/MILLIMETER C. MENU LANGUAGE 8. ENVELOPE FEED DELAY 9. ENVELOPE AUTO EJECT 10.
Control Panel Menus • Appendix A 1. Heavy Media Mode The only time you need to turn this mode on is when you are using long, heavy envelopes. This option increases motor torque and slows down the feed rate. This option is normally OFF. To use this option: 1. Press the + or – buttons to scroll through the Setup Menu options until the Heavy Media Mode option appears on the LCD panel. 2. Press the Enter button to select this option. 3. Press the + or – buttons to select A. ON or B. OFF. 4.
Appendix A • Control Panel Menus 2. Test Print Head (continued) 3. Press + for Yes to print the test pattern, or press – for No to cancel. If you press +, “Please wait...Test patern is printing” displays. The printer prints a diagonal line across the material. If a gap is present within the diagonal line, the nozzle may be blocked and need to be cleaned. 4. Press the Menu button to back out of the menu until the printer displays OFF LINE. Then press the ON LINE button to enable the printer. 3.
Control Panel Menus • Appendix A 4. Lines Per Address Use this option to set the number of lines in the address field. 1. Press the + or – buttons to scroll through the Setup Menu options until the Lines Per Address option 1. appears on the LCD panel. 2. Press the Enter button to select this option. 3. The LCD displays “LINES/ADDRESS + (MORE) or – (LESS)”. The range can be from 1 to 66 lines. The range can be adjusted by pressing the + button (MORE) or – button (LESS).
Appendix A • Control Panel Menus 5.Communications Transmitting data from the computer to the DA700/DA750 is by way of the parallel interface or the serial interface. The printer automatically senses the interface through which data is being sent. When the computer uses the DA700/DA750’s parallel interface no communication settings are required. When the serial interface is used the DA700/DA750 Commuications menu settings must be configured to match the computer settings.
Control Panel Menus • Appendix A 5.Communications (continued) A. Baud Rate The Baud Rate choices are (1200), (2400), (4800), (9600) and (19200). B. Parity Parity is used to determine the integrity of data that is sent. The choices are (ODD), (EVEN) and (NONE). C. Word Length The choices are (7 DATA BITS) and (8 DATA BITS). D. Line Termination Typical software line termination is CR=CR;LF=LF. If your software is not typical, the line termination can be modified.
Appendix A • Control Panel Menus 6. Hex Dump Mode The information provided here is for those customers who are technically inclined. The Hex Dump Mode option causes the printer to print all commands and data it receives from the computer in a hexadecimal format. Use this feature to check the integrity of your data. When you enable this option, instead of addresses printing, a Hex dump of the data stream prints on the material. To use this option, the printer must be attached to a computer. 1.
Control Panel Menus • Appendix A 6.
Appendix A • Control Panel Menus 6. Hex Dump Mode (continued) EXAMPLE: The capital letter A is a Hex 41. Find the letter A on the above chart, and look towards the top of the chart (MSB) and locate the Hex number 4. Then look to the left side of the chart (LSB) and locate the HEX number 1. Therefore the Hex number is MSB=4 and LSB 1= 41. This chart can be easily understood by memorizing five Hex codes: Capital A is 41 Hex, numbers are 30’s (0 is 30 Hex, 1 is 31 Hex etc.
Control Panel Menus • Appendix A 7. Language The DA700/DA750 has several language sets installed. The options on the language menu are: A. Symbol Set B. Inch / Millimeter C. Menu Language. A. Symbol Set The symbol set contains the International Standards Organization (ISO) character set substitution tables.
Appendix A • Control Panel Menus 7. Language (continued) B. Inch / Millimeter This option selects the printer Measurement system — Inch or Millimeter. C. Menu Languages This option changes the LCD control panel menu to the language you want. Supported languages are English, German, French, Italian, Spanish, Dutch and Polish. To use this option: 1. Press the + or – buttons to scroll through the Setup Menu options until the Language option appears on the LCD panel. 2.
Control Panel Menus • Appendix A 8. Envelope Feed Delay Use this option to feed very glossy material or if extra ink drying time is needed. This option slightly reduces the overall throughput of the printer. To use this option: 1. Press the + or – buttons to scroll through the Setup Menu options until 8. FEED DELAY appears on the LCD panel. 2. Press the Enter button to select this option. The time delay (0 to 30 seconds) can be adjusted by pressing the + button (MORE) or – button (LESS). 3.
Appendix A • Control Panel Menus 9. Auto Envelope Eject Use this option to automatically eject the last envelope in your job. To use this option: 1. Press the + or – buttons to scroll through the Setup Menu options until 9. AUTO ENVELOPE EJECT appears on the LCD panel. 2. Press the Enter button to select this option. 3. Press the + button (ON) or the - button (OFF). 4. Press the Menu button to back out of the menu until the printer displays “OFF LINE”. Then, press the ON LINE button to enable the printer.
Control Panel Menus • Appendix A This option is extremely useful whenever it is necessary to 10. ROM Revision Number verify the Firmware Revision installed in the printer. It is also useful to determine if your printer requires an upgrade. The Maintenance Count, which is the total number of print cycles accumulated, is also displayed. This information is helpful in determining solutions to printer problems. To momentarily view the ROM Revision and the Maintenance Count: 1.
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Appendix B The DA700/DA750 Specifications This Appendix contains detailed hardware and material specifications for the DA700/DA750 printer. In this appendix: Equipment Specifications ........... B-2 Material Specifications ...............
Appendix B • DA700/DA750 Specifications Equipment Specifications Physical Dimensions 13” (33 cm) high; 19” (48 cm) wide; 17” (43 cm) deep (without wireform). Weight 50 lbs. (23 kg), including high-capacity print cartridges and catch bin. Electrical Voltage: 120 volts AC +/- 10%. Other selectable voltages: 100v, 220v, and 240v Frequency: 60 Hz +/- 3 Hz automatic frequency selection for other voltages Fuse Type: 3AG 2 Amp Slo-Blo Power Consumption: 126 Watts 430 BTU/hr.
DA700/DA750 Specifications • Appendix B Equipment Specifications (continued) * Below is a table of the Microsoft operating systems currently supported and the dates Pitney Bowes currently expects to stop providing support for the drivers that run in conjunction with those systems. Last Date Pitney Bowes supports drivers installed with MS Windows OS with AddressRight and DocuMatch** Microsoft Windows Operating System Microsoft’s “Not Supported Date”* 98 and 98 (2nd ed.
Appendix B • DA700/DA750 Specifications Equipment Specifications (continued) Fonts • • Resident Fonts Courier, Sans Serif, Roman, Baxter, Ding bat, Hancock, Marina, Quincy, Silicon, Springer, Stencil, and Windmill. (All fonts are scalable from 4 to 30 pt size.) Resident Font Enhancements • Bold • Expanded • Outline • Condensed • Italic Downloadable Fonts Supports bit mapped, downloadable fonts as well as bit mapped graphics (logos) which are downloaded as picture fonts.
DA700/DA750 Specifications • Appendix B Equipment Specifications (continued) Barcode Printing Position The DA700/DA750 can print a barcode in one of three positions: • • • lower right of the envelope above the address block below the address block. Barcode Printing Types The DA700/DA750 can print the following barcodes: 1-Dimensional • The printer is capable of printing a USPS Certified POSTNET barcode.
Appendix B • DA700/DA750 Specifications Equipment Specifications (continued) Throughput (Refer to the chart on page 3-3) Fourteen thousand (14,000) pieces per hour, depending on print mode, media size, number of address lines, and barcode imprinting. The following throughput specifications are based on 18 characters per line, 10 point, three lines per address, and no barcode (color cartridge removed). Destination Address Throughput Three lines, 18 characters per line, no barcode, margin five inch (12.
DA700/DA750 Specifications • Appendix B Equipment Specifications (continued) Effective Print Area The printable width is 9.4 inches measured from the right side of the mailpiece. The printable height is 15 inches measured from the bottom edge of the mailpiece. See the figure below. Trailing Edge (Top) Dotted line illustrates the flap profile on back-side of envelope Feed Direction Right Leading Edge (Bottom) NOTES: 1. All edges are viewed from the front surface of the material. 2.
Appendix B • DA700/DA750 Specifications Equipment Specifications (continued) Print Position Accuracy • For a #10 envelope (Acclaim #10 WW Commercial, Regular): Horizontal: within +/- 1.5mm Vertical: within +/- 1.5mm Skew: within +/- 1 degree • For other media: Horizontal: within +/- 3.0mm Vertical: within +/- 3.
DA700/DA750 Specifications • Appendix B Equipment Specifications (continued) Noise Level Idle Mode: <6.6 Bel (A) Operating Mode: <7.3 Bel(A) Operator position: no more than 65 dBa referenced to 20 µpa.
Appendix B • DA700/DA750 Specifications Material Specifications (continued) Material Size and Thickness Width Height Thickness Minimum 3” (76mm) 5” (127mm) .003” (.0762mm) Maximum 15.5” (394mm) 15” (381mm) .250” (6.35mm) Also see the table on page B-10 Material Notes Envelopes have a flap along the long edge and are processed by the printer non-flap edge first. Envelopes may have either a diagonal or straight edge along the envelope flap. Stuffing materials must be machine folded or cut sheets.
DA700/DA750 Specifications • Appendix B Material Specifications (continued) A catalog may consist of multiple pages bound by adhesive or tabs on the feed edge or at 90 degrees with respect to the feed edge. Sheet stock may consist of 16 to 28 lb. bond as well as 60 to 80 lb. coated stock. The size and thickness constraints specified above apply. Envelope Sizes Name #6-1/4 #6-1/2 #6-3/4 #8-1/2 #4 #5 #5-1/2 #6 #7-3/4 #7 #8-5/8 #9 #10 #11 #12 #14 Monarch C4 C5 C6 DL SV61027 Rev.
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Index
Index 5-Digit On / Off A-15 A Address High 6-7 Address Layout Setting with Menu A-6 Address Recovery Specification B-3 Using Menu to invoke A-18 Address Smudging 6-4 Addresses "Walking" 6-5 Agency Approvals B-2 Approved Media B-9 Approved Media Types 3-4 Auto Envelope Eject A-34 Using Menu to Enable A-22 B Barcode A-15, 16 Barcode (Lower Right) is not Printing 6-6 Barcode Options Setting with Menu A-15 Barcode Printing B-5 Barcode Problems 6-6 Bold Type Unwanted 6-4 C Cartridge Fonts B-4 Choosing a Locati
Index F Feed Angle 3-12 Feed Fence 3-15 Feed Gap, setting 3-9 Feed Problems 6-2 Feed Roller Doesn't Move 6-5 Floor Assembly and Top Cover Cleaning 5-3 Font B-4 Selecting with Menu A-13 Font Menu A-13 Font Size 3-4 Fuzzy Printing 6-4 G Get Addresses A-17 Getting Help 1-5 Glossy Material Print Quality 3-18 H H-Block Separators 3-7 Heavy Material 3-12 Heavy Media A-23 Heavy Media Mode Using Menu to Select A-23 Hex Dump Mode A-28 I Important Safety Notes 2-4, 2-5 Inch/Millimeter A-32 Ink Jet Cartridge 2-3 In
Index Media Size 3-4 Media Thickness Knob 3-17, 5-2 Memory Card Error 6-8 Menu Languages A-31 Misfeeds 6-2, 6-3 Motor Problems 6-5 Multifeed (Feeds Doubles) 6-3 N No Communications 6-5 No Print 6-3 Noise Level B-9 O Operating System Recommended 1-5 Ordering Supplies 1-6 Orientation A-9 Out of Memory 6-8 Output Stack Height 3-20 Output Stacker 2-3 Output Stacker Tray Assembling 2-8 P Package Contents Unpacking the Printer 2-2, 2-3 Paper Jam 6-7 Parallel Cable 1-3, 2-3 Cable Length 1-3 Connecting 2-9, 2-10
Index Using Menu to View A-35 S Selecting the DA700/DA750 Printer From a Windows Application 4-20 Sensor Cleaning 5-3 Separator Gap 3-7 Serial Cable 1-3, 2-9 Cable Length 1-3 Connecting 2-9 Location of 2-9 Setting Up the DA700/DA750 2-4 Setup Adjustments Exit Rollers 3-19 Feed Angle 3-12 Feed Fence 3-15 Media Thickness Knob 3-17 Output Stack Height 3-20 Separator Gap 3-9 Wire Frame 3-11 Setup Menu Envelope Auto Eject A-34 Envelope Feed Delay A-33 Heavy Media Mode A-23 Hex Dump Mode A-29 Language A-31 Lines
Index Throughput B-6, 3-3 Troubleshooting 6-2 Address Printing is not Sharp 6-4 Address Smudging 6-4 Address too High 6-7 Addresses "Walking" 6-5 Barcode (Lower Right) is not Printing 6-6 Intermittent Feed 6-2 Memory Card Error 6-8 Motor Turning but no Feed Roller Movement 6-5 Multifeed (Feeds Doubles) 6-3 No Communications; Printer Does Not Respond 6-5 No Print 6-3 Out of Memory 6-8 Paper Out or Paper Jam 6-7 Shuttle Jam 6-8 Unwanted Bolding 6-4 Tyvek Print Quality 3-18 U Unpacking the Printer 2-2, 2-3 Un
1 Elmcroft Road Stamford, Connecticut 06926-0700 www.pb.com For Service or Supplies Web Site: www.pb.com Customer Support: 1-800-522-0020 Product Name: DA700, DA750 Model Number: W707, W790 PB Form SV61027 Rev. D 9/04 ©2004 Pitney Bowes Inc.