DM Series™ Digital Mailing Machine Constant Connection Technical Support Configuration Guide © Copyright 2007 Pitney Bowes Inc. 27 Waterview Drive Shelton, CT 06484 All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical (including photocopying, recording, or by any information storage retrieval system), without the owner’s express written permission. AW20905 Rev.
DM Series™ Digital Mailing Machine....................................................................................................... 1 Constant Connection................................................................................................................................... 1 Confidentiality ............................................................................................................................................ 3 Limitations of this Manual..................................
Confidentiality The information contained within this manual is proprietary and should only be disclosed to your Information Technology (IT) Department or designated network administrator while setting up a LAN/Firewall configuration for an Ethernet enabled, DM Series™ Digital Mailing System Meter. This manual contains materials and procedures related to the meter’s access to postal meter services provided by Pitney Bowes Inc. (“Pitney Bowes”).
Overview Background Pitney Bowes offers a wide range of products and solutions, including those relating to accounting, addressing, mailing systems, scales, sorters, inserters, integrated web technologies, and productivity software to its customers. One of the many products it offers is the DM Series™ Digital Mailing Systems.
Network Considerations The DM Series™ Mailing System Meters are equipped with USB ports that allow the connection of a USB Ethernet adaptor, with standard RJ45 connectors, to the relevant equipment and can be plugged directly into the customer’s Network. Setup of the Constant Connection Parameters Your Network Administrator may need to change some firewall settings to allow the meter to communicate over the Internet to Pitney Bowes.
Table 2: Network Uses Static IP Addresses DM500 through DM1000 1. 2. 3. 4. 5. Press the Menu key on the meter Choose Set up Choose Phone/Network Set Up Choose More Options (down arrow) Choose Network Settings 6. Choose Mailing System Network Settings 7. Choose Get IP Address 8. Choose Specify an IP Address 9. Choose IP Address, press the Clear key and then enter the value determined by your network administrator. Press the Enter key to accept 10.
Firewalls It is recommended that all DM Series™ Digital Mailing System Meters be connected through a firewall. This is especially true when PCs are part of a Pitney Bowes Mailing System. If unrestricted outbound access is not allowed in a particular organization, then Network access to Pitney Bowes’ servers is accomplished by allowing outbound HTTP (80) and FTP (21) access to 199.231.32.0/20 through the customer’s firewall.
Checking Connectivity To check connectivity, you may perform a balance inquiry by following the steps below: DM500 through DM1000 1. Verify the Network Adapter LED is On or flickering 2. Press the Funds key 3. Choose Get Postage by Phone® Balance 4. The following should occur in quick succession a. Display of Requesting Balance b. Display of Processing c. Display of Actual Balances 5. Press Done to Exit DM300c through DM450c 1. Verify the Network Adapter LED is On or flickering 2.
