rating Guide Operating Guide Inserting System 00 Front/Back Covers 3 6/16/03, 4:32 PM
Statement of FCC Compliance This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause interference to radio communications.
Contents 1. Introduction Page Important Safety Information ...................................................... 2 About Your Machine .................................................................... 3 Machine Configurations .............................................................. 3 Machine Controls, Indicators and Features ................................ 4 The Controls ............................................................................... 6 2.
Safety 1. INTRODUCTION Important Safety Information • • • • • • • • • • • • • 2 Please read all the instructions in this manual before you attempt to operate your OfficeRight™ DI200. Save all instructions for future use. WARNING! Always use the power cord supplied with your machine and plug it into a properly grounded wall outlet that's located near the machine and easily accessible. Failure to properly ground the machine can result in severe personal injury and/or fire.
Introduction About Your Machine Your new OfficeRight™ DI200 is a compact folding and inserting machine designed to speed the process of mail creation. It has a minimal number of user adjustments and an intuitive, easy-to-use control panel. This greatly simplifies machine operation and will enhance the productivity of your mailing operation. Machine Configurations There are two configurations of the OfficeRight™ DI200 available. The basic model is supplied with an insert feeder and one sheet feeder.
Introduction Machine Controls, Indicators and Features 1 2 12 3 11 4 10 9 5 8 6 7 1. Insert Cover E Release Button (Blue Button Marked E) Press this button to release the insert cover if a jam occurs in this area of the machine. The display prompts you if you need to open this cover to remove jammed material. 2. Insert Feeder (Not on All Models) Use this feeder to add additional inserts to your envelope. Material fed from this feeder cannot be folded by the inserter.
Introduction 5. Moistener Tank This tank contains E-Z Seal® solution or water to moisten and seal envelope flaps. It slides out to the right for refilling and has an oval level indicator window at the front so you can easily check fluid level. 6. Lifting Handles (One Each Side) Always lift the OfficeRight™ DI200 using the side handles. DO NOT lift the machine by any of the feeders or the stacker. 7.
Introduction The Controls 1 2 no 3 Menu / Enter Feeder A2 2nd Page Feeder A1 4 Envelope Fdr B Insert Fdr C Fold Only Seal No Seal Trial Piece yes Start Stop 7 5 6 1. Display Shows the current status of your OfficeRight™ DI200 and displays prompts or error messages which help you in operating the machine. 2. Menu/Enter Press this button to enter the menu options. Options available are: • Reset Counter • Change Paper Size.
Introduction 4. Selection Buttons and Indicator Lights Press these buttons to step through the feeders and options that are available on your machine. Depending on your model configuration, some indicator lights and associated feeders may be inoperable. If your model doesn’t have a second sheet feeder, for example, the indicators associated with this feeder will not light. This is normal. A green indicator shows that a feeder or function is selected for use.
Loading 2. PREPARING AND LOADING This chapter explains how to connect and load the machine. Once you understand the subjects covered in this chapter, you can quickly set up and use the machine for a variety of jobs as explained later in Chapter 3, Running Jobs. IMPORTANT: Before running a job, make sure your material meets our published specifications (see Specifications on page 41). This helps assure reliable operation and greatest productivity.
Loading Filling the Moistener Refill the moistener when the fluid gets low. Check fluid level through the oval viewing window (figure, below right). Slide the moistener out to the right. IMPORTANT: Never open the moistener while the machine is processing material. Carefully fill the moistener with E-Z Seal® solution or water up to the “Max” mark in the filler funnel. We recommend E-Z Seal® to minimize algae growth and scale buildup. Slide the moistener back into the machine.
Loading Loading the Sheet Feeders (Feeders A1 and A2) Sheet Feeder A1 is common to all models and is located immediately below the Manual Feeder M. Sheet Feeder A2 is an option on all models. It allows the machine to insert a second folded sheet into an envelope. Both feeders are used for sheets that require folding before inserting. Load both feeders in exactly the same way. Always fan (aerate) sheets before you load them. This prevents them from sticking together.
Loading Loading the Envelope Feeder (Feeder B) Always fan (aerate) envelopes before you load them. This prevents them from sticking together. Then tap the stack of envelopes onto a firm surface to align the edges. IMPORTANT: Load envelopes right way up and facing you. This means that the envelope flap is on the back of the envelope and at the top. Any other orientation will prevent the machine from inserting properly.
Loading Loading the Insert Feeder (Feeder C) Insert Feeder C is only available on certain machine configurations. Use this feeder to add additional inserts to your envelope that do not require folding by the machine. Feeder C is especially suited to feeding pre-folded or thicker inserts such as business reply envelopes (BREs), response cards and similar materials. Always fan (aerate) inserts before you load them. This prevents them from sticking together.
Running 3. RUNNING JOBS Chapter 1 explained the main features of the machine and how to use the control panel. Chapter 2 described how to turn the machine ON and load the feeders and moistener unit. This chapter assumes you understand the content of the previous chapters. It includes illustrations that identify the various jobs you can run on your OfficeRight™ DI200, and then gives a table of quick steps to set up and run each job.
Running MODELS with an OPTIONAL SECOND SHEET FEEDER A2 2 folded sheets envelope JOB 5 envelope Page 20 2 folded sheets no envelope (fold only) JOB 7 2 folded sheets (collated) Page 22 * see note below JOB 6 Page 21 2 folded sheets (collated) no envelope (fold only) * see note below JOB 8 Page 23 MODELS with an INSERT FEEDER C and SECOND SHEET FEEDER A2 1 insert 1 insert 2 folded sheets envelope JOB 9 2 folded sheets (collated) envelope Page 24 JOB 10 * see note below Page 26 NOTE: J
Job 1 One Folded Sheet into an Envelope 1 folded sheet Model Required: Any OfficeRight™DI200 Notes: If your machine has the optional 2nd sheet feeder A2, you can use it instead of A1, as long as you load and select it as described in steps 1 and 3 below.
Job 2 One Folded Sheet, No Envelope (Fold Only) Model Required: Any OfficeRight™DI200 1 folded sheet no envelope (fold only) Notes: If your machine has the optional 2nd sheet feeder A2, you can use it instead of Feeder A1, as long as you load and select it as described in steps 1 and 3 below.
Job 3 One Folded Sheet + One Insert into an Envelope 1 insert 1 folded sheet Model Required: OfficeRight™DI200 must have an Insert Feeder C Notes: Inserts are pre-folded sheets or unfolded envelope items such as business reply envelopes, response cards and similar items. If your machine has the optional 2nd sheet feeder A2, you can use it instead of Feeder A1, as long as you load and select it as described in steps 1 and 4 below.
Job 3 One Folded Sheet + One Insert into an Envelope (continued) Step Action Tips More Details… 8 Press Trial Piece button and check trial piece Trial piece will not seal—this is normal Page 6, 7 9 Press Start button to run job Stop button will stop machine at end of cycle Page 6, 7 Problems? See Error Messages, page 33, and Troubleshooting, page 37 18 03 A5 p11-18 OfficeRight™ DI200 Operator’s Guide 18 6/16/03, 4:32 PM
Job 4 One Insert into an Envelope 1 insert Model Required: Your OfficeRight™ DI200 must have an Insert Feeder C. Notes: Inserts are pre-folded sheets or unfolded items such as business reply envelopes, response cards and similar materials.
Job 5 Two Folded Sheets into an Envelope 2 folded sheets Model Required: Your OfficeRight™ DI200 must have the optional Sheet Feeder A2. Notes: Run the address-bearing document from Sheet Feeder A2 and a second sheet that needs folding from Sheet Feeder A1.
Job 6 Two Collated, Folded Sheets into an Envelope 2 folded sheets (collated) Model Required: Your OfficeRight™ DI200 must have the optional Sheet Feeder A2. envelope Notes: This job uses the second sheet feeder A2 in 2nd Page mode to feed two-sheet, collated sets. Load sheets into the feeder in their collated sequence: page one, page two, page one, page two and so on.
Job 7 Two Folded Sheets, No Envelope (Fold Only) Model Required: Your OfficeRight™ DI200 must have an optional Sheet Feeder A2. 2 folded sheets no envelope (fold only) Notes: Run the address-bearing document from Sheet Feeder A2 and a second sheet that needs folding from Sheet Feeder A1.
Job 8 Two Collated, Folded Sheets, No Envelope (Fold Only) 2 folded sheets (collated) no envelope (fold only) Model Required: Your OfficeRight™ DI200 must have an optional Sheet Feeder A2. Notes: This job uses the second sheet feeder A2 in 2nd Page mode to feed two-sheet collated sets. Load sheets into the feeder in collated sequence: first page, second page, first page, second page and so on.
Job 9 Two Folded Sheets and an Insert into an Envelope 1 insert 2 folded sheets Model Required: Your OfficeRight™ DI200 must have the optional Sheet Feeder A2 and an Insert Feeder C envelope Notes: Run the address-bearing document from Sheet Feeder A2 and a second sheet that needs folding from Sheet Feeder A1. Inserts are pre-folded sheets or unfolded items such as business reply envelopes, response cards and similar materials.
Job 9 Two Folded Sheets and an Insert into an Envelope (continued) Step Action Tips For More Details… 9 Press Trial Piece button and check trial piece Trial piece will not seal—this is normal Page 6, 7 10 Press Start button to run job Stop button will stop machine at end of cycle Page 6, 7 Problems? See Error Messages, page 33, and Troubleshooting, page 37 25 OfficeRight™ DI200 Operator’s Guide 04 A5 p19-32 25 6/16/03, 4:33 PM
Job 10 Two Collated, Folded Sheets and an Insert into an Envelope Model Required: Your OfficeRight™ DI200 must have the optional Sheet Feeder A2 and an Insert Feeder C. 1 insert 2 folded sheets (collated) envelope Notes: This job uses the second sheet feeder A2 in 2nd Page mode to feed two-sheet, collated sets. Load sheets into the feeder in collated sequence: first page, second page, first page, second page and so on.
Job 10 Two Collated, Folded Sheets and an Insert into an Envelope (continued) Step Action Tips For More Details… 8 Press Trial Piece button and check trial piece Trial piece will not seal—this is normal Page 6, 7 9 Press Start button to run job Stop button will stop machine at end of cycle Page 6, 7 Problems? See Error Messages, page 33, and Troubleshooting, page 37 27 OfficeRight™ DI200 Operator’s Guide 04 A5 p19-32 27 6/16/03, 4:33 PM
Manual Feed The Manual Feeder M All OfficeRight™ DI200 models have a Manual Feeder M that allows you to feed stapled sets of up to three sheets, one set at a time, for processing by the machine. Using the manual feeder automatically turns off both sheet feeders. You can, however, use the manual feeder along with the envelope, insert, foldonly and sealer selections to run a variety of jobs manually. To use the manual feeder, set up the machine as you normally would for the job you’re running.
The Menu 4. ADVANCED MENU OPTIONS Press the Menu/Enter Button to get to the advanced menu options. These allow you to: • • Reset the counter Choose this option if you want to set the piece counter back to zero. Change paper size Choose this option to select letter-size sheets (8-1/2 x 11 inches) or legal-size sheets (8-1/2 x 14 inches).
The Menu Change Paper Size Choose this menu option to select the paper (sheet) size you want to run. You can set your OfficeRight™ DI200 to process letter-size sheets (8-1/2 x 11 inches) or legal-size sheets (8-1/2 x 14 inches). Paper: 8-1/2 x 11 Change Size? Paper: 8-1/2 x 14 Change Size? Press the Menu/Enter button repeatedly until the display shows the current paper size selection: Paper: 8-1/2 x 11 Change Size? or Paper: 81/2 x 14 Change Size? Press yes ( ) to change paper size.
The Menu Press the Menu/Enter button repeatedly until the screen displays: Move address in window? Move address In window? Press yes ( ) to enter the function. The screen displays: Shift...X (where X is the current setting) Shift.. X Down Up Set the desired number using the yes ( ) and no ( ) buttons. When you reach the setting you want, press the Menu/Enter button to confirm it. This takes you to the next menu option. Run another trial piece and check it.
The Menu Insert Double Detect On/Off This option lets you turn the insert feeder’s double document detection on or off. When turned on… The machine records the thickness of the piece. When you start the run, the machine automatically stops when it senses a double feed. When turned off… The machine ignores any double feeds that may occur. You may want to leave double detection off if you are running a mail job and occasional duplicate inserts are not a concern.
Reference 5. REFERENCE Error Messages Message Meaning and Action CANNOT SHIFT ADDRESS ON INSERTS No sheet feeder has been selected in the job setup. The display automatically times out from this message after two seconds and moves on to the turn double detect On/Off menu function. CLOSE COVER D The machine has detected that the front cover D is open. Check that cover D is closed properly. CLOSE COVER E The machine detected that the rear cover E is open. Check that cover E is closed properly.
Reference Message Meaning and Action CHECK SHEET FEEDER A2 Sheet feeder A2 out of paper, failed to feed or a jam was not cleared successfully from this area. Remove the paper in sheet feeder A2, reload and start run. CHECK SHEET FEEDER A2 LIFT COVER D REMOVE ALL The machine has detected a material jam between sheet feeder A2 and the collation area. Open the front cover cover D and remove all material inside. Close front cover D. Remove material from sheet feeder A2. Reload and start run.
Reference Message Meaning and Action INSERT DOUBLE FEED The machine has detected a double feed from the insert feeder. Lift cover D and remove material. Reload inserts and start run. LIFT COVER D REMOVE ALL This state could be produced by any kind of material crash in or near the insertion area, or a previous jam not being cleared correctly. It can also be caused by dust covering a sensor. Open front cover D and remove any material in the machine.
Reference Message Meaning and Action REMOVE ALL FROM D & E This could be due to a material jam in fold plate 1 or near the insertion area. Open front cover D and remove any material that’s there. Close cover D. Open rear cover E and remove any material in the area. Close rear cover E and start run. REMOVE ALL FROM M & D This is due to a poor feed from manual feeder M. Check that there’s no material in manual feeder M. If there is, remove it. Also open front cover D and remove any material inside.
Reference General Troubleshooting Poor folding If you’re running perforated material, the machine may have problems folding. If a machine fold almost corresponds with the perforation, a “box fold” may occur. This happens when another fold is created just off of the perforation and buckles slightly, creating, in effect, a third fold. If this happens, adjust the machine fold slightly. Run a trial piece and inspect the fold.
Reference Inserts or business reply envelopes feed poorly from Insert Feeder Changing the orientation of the insert stack may help. For pre-folded inserts it’s normally best to load with the closed edge feeding first. Business reply envelopes can normally be loaded right way up and facing you. However, if the flaps are pulled open when feeding, try loading with the flaps down and facing you.
Reference …from area beneath cover E If the display indicates a jam beneath cover E, press the blue button marked E to release the cover. Push the cover backwards to gain full access. Then carefully remove any stalled material from the machine. Button E Getting Help Should you experience a problem with your OfficeRight™DI200, please refer to the troubleshooting information starting on page 37. In many cases, it should help you resolve the problem.
Reference Ordering Supplies Pitney Bowes has made it easier than ever to order supplies—such as E-Z Seal® (Item Code 601-0, USA only) and Moistener Wick Replacement (Item Code 639-0)—that are designed specifically for your OfficeRight™ DI200. Ordering Online (USA Only) Just point your browser to http://www.pitneybowes.com/supplies You'll find a complete, easy-to-navigate online store that offers a wide assortment of genuine Pitney Bowes supplies at attractive prices.
Reference“ Reference Material Specifications Sheet Feeders A1 and/or A2: Sheet Size Letter (8-1/2 x 11”) or Legal (8-1/2 x 14”) Paper Weight 20 to 24 lb. bond Capacity 80 sheets of 20 lb. bond maximum Limitations DO NOT run NCR or litho/inkjet coated papers Insert Feeder C (Optional): Sheet Size Width: 5 to 8-3/4” Depth: 3-3/8 to 3-7/8” Material Weight Unfolded document: 18 lb. bond to 80 lb. card stock Trifolded document: 18 to 24 lb. bond Capacity 60 Business Reply Envelopes, 24 lb.
Reference Reference Manual Feeder M You can process stapled sets of up to three sheets of 20 lb. bond paper. Sheet Feeders A1 and A2 are not designed to work in conjunction with the Manual Feeder. We DO NOT recommend using glossy/coated sheets. Sealer Capacity The machine can seal up to a maximum of 1,000 envelopes between refills. Stacker Stacker capacity is up to 60 filled envelopes, depending on the contents of envelope. Material Requirements Materials should be of good quality and properly stored.
Index A D Address Not Centered in Window 37 Position Wrong 37 Address-Bearing Sheet Considerations when Using Sheet Feeder A2 5 Display, Front Panel 6 Double Detection Insert Turning On and Off 32 Sheet Turning On and Off 31 Double Feed Check Fdr A2 Error Message 34 Doubles (Double Feed) False Detection of 37 Machine Fails to Stop for 37 C Cannot shift address on Inserts Error Message 33 Check Areas A1 & D Error Message 33 Check Areas A1, A2 & D Error Message 33 Check Sheet Feeder A1 Error Message 33 Ch
Index Remove All from D & E 36 Remove All from M & D 36 Remove Sheet from A1 36 Sheets Required 36 System Error 36 F Feed, Manual 28 Fold Only Requires Sheets Error Message 34 Folds Poor 37 Front Cover D Release Button Location and Function of 5 H Help, Getting 39 I Indicator Lights, Control Panel 7 Insert Cover E Release Button Location and Function of 4 Insert Double Feed Error Message 35 Insert Feeder Loading the 12 Insert Feeder (Optional) Location and Function of 4 Inserts Feed Poorly 38 J Jam Clearanc
Index Advanced 29 Double Detection Turning On and Off 32 Double Detection , Sheet Turning On and Off 31 Paper Size, Changing 30 Reset Counter 29 Safe Seal Feature Turning On and Off 32 Menu/Enter Button 6 Moistener Filling the 9 Moistener Tank Location and Function of 5 N No Button, Function of 6 O Open Cover E Remove All Error Message 35 Operating Guide Slot Location of 4 Ordering Supplies 40 P Paper Size, Changing 30 Perforations Problems Cause By 37 Phone Support 39 Power Connection 8 Power On/Off Error
Index T Technical Support 39 Trial Piece, Purpose of 7 Troubleshooting 37 Address Position Wrong 37 Double Feeds Don't Stop Machine 37 Envelope Seals Bad 37 False Doubles 37 Folds Bad 37 Inserts Feed Poorly 38 System Won't Work 38 Turning Machine On 8 W Web Address, Pitney Bowes 39 Y Yes Button, Function of 6 46 05 A5 p33-46 OfficeRight™ DI200 Operator’s Guide 46 6/16/03, 4:33 PM
Operating Guide One Elmcroft Road Stamford, Connecticut 06926-0700 www.pitneybowes.com Pitney Bowes Canada 2200 Yonge Street Suit 100 Toronto, Ontario M4S 3E1 1.800.672.6937 *SV40189-OGREVB* SV40189-OG Rev. B 6/03 00 Front/Back Covers © 2003 Pitney Bowes Inc.
