FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency and energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Contents CHAPTER 1 PAGE INTRODUCTION About Your Integra™ 5 Scale ............................................................................ 2 Sleep Mode ........................................................................................................................... 2 Safety Precautions .............................................................................................2 Scale & Keypad Identification .........................................................................
Contents 3 TROUBLESHOOTING Clearing Error Messages ............................................................................................ 22 Diagnosing Problems ................................................................................................... 22 4 MAINTAINING YOUR INTEGRA™ 5 SCALE Cleaning ......................................................................................................................... 26 Changing the Rate Card ...............................................
Integra™ 5 User Guide CHAPTER 1 INTRODUCTION About Your Integra™ 5 Scale ............................................ 2 Sleep Mode ......................................................................................2 Safety Precautions ............................................................. 2 Scale & Keypad Identification .......................................... 3 Connecting Wires, Cables, and Meter .............................. 4 Specifications .................................................
CHAPTER 1: INTRODUCTION ABOUT YOUR INTEGRA™ 5 SCALE The Integra™ 5 is a five-pound capacity scale with keypad and display. It determines the weight of a mailpiece placed on the platter and calculates rates and fees based on selections you make from the keypad. The scale can also interface with and display a variety of information about your Pitney Bowes electronic postage meter. Sleep Mode The scale enters sleep mode if it remains inactive at zero weight for more than five minutes.
Integra™ 5 User Guide SCALE & KEYPAD IDENTIFICATION Platter (Weighing Platform) Level Indicator Display Rate Card (Under Platter) Scroll Keys Color Control Keys Alphanumeric Keys Decimal Point Adjustable Feet (4) Zero Enter CE/C Menu Selection Keys Carrier, Scale, & Meter Control Keys 3
CHAPTER 1: INTRODUCTION 1 CONNECTING WIRES, CABLES, & METER Connect power cord to scale. 2 Connect meter cable to scale. 3 Connect meter cable to meter.
Integra™ 5 User Guide SPECIFICATIONS Power supply: Input: Output: Compliance: 120 VAC, 60 ±1Hz 9 VDC/500 MA UL, CUL Physical dimensions: LxWxH: 10.7 x 9.3 x 3 in. (271 x 237 x 75mm) 5 lb. (2.2kg) Weight: Operating temp. range: +10C to +40°C Weighing specifications: Max. wgt. displayed: 5.0 lb. Increment: 0.1 oz. Compliance: UL, CSA Weights & Measures: NIST Direct questions and requests for service to the Pitney Bowes Diagnostic Center at GETTING HELP ONE BY PH 1-800-537-2488.
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Integra™ 5 User Guide CHAPTER 2 USING YOUR SCALE Navigating the Menus ........................................................ 8 Entering Alphabetic Information ..................................... 8 Tailoring Setup Options ..................................................... 9 Changing User Options ............................................................... 9 Entering the Supervisor Password......................................... 10 Calculating Postage ............................................
CHAPTER 2: USING YOUR INTEGRA™ 5 SCALE NAVIGATING THE MENUS Note: Pressing the CE/C key once, while in a transaction, reverts to the previous screen. The second press of CE/C clears the transaction and returns you to the ready mode. ENTERING ALPHABETIC INFORMATION Note: England is listed under U as the United Kingdom. The scale's easy-to-follow menu system guides you through each transaction and applies the information and features you select.
Integra™ 5 User Guide TAILORING SETUP OPTIONS After installing your scale and becoming familiar with the location of the keys, press the Setup key and review the list of user default setup options (shown at right). Service Setup is accessible only by Pitney Bowes Customer Service Representatives. User Setup -Exit -ON Autoclear Class -ON ClrZoneNewClass -OFF Auto Weigh Hold -Supervisor Setup -Service Setup User Options are set to either on or off.
CHAPTER 2: USING YOUR INTEGRA™ 5 SCALE Entering the Supervisor Certain options are password-protected for supervisory control. They are: Configure Scale and BMC Intra ZIP. You can access these options Password by pressing the Setup key and selecting Supervisor Setup. After selecting Supervisor Setup, at the Enter Password prompt: 1. Enter the supervisor password, M G R, on the color-coded and alphanumeric keys from left to right as shown. Green Green → → Red → → → 2. Press Enter.
Integra™ 5 User Guide CALCULATING POSTAGE Note: If your scale is connected to a meter, the active meter account also appears at the bottom of the screen. See pg. 13, Applying Postage to a Specific Account. Examples: — First Class Note: When you select a listed fee, the dash alongside it changes to a check mark and your selection appears above the remaining unselected fees. Cancel a checked fee by pressing the fee key a second time.
CHAPTER 2: USING YOUR INTEGRA™ 5 SCALE Adding Unlisted You may manually enter a monetary amount (called the "Dollar Add" Service Fees amount) up to six digits for fees not listed on the scale. The amount you enter is added to the total. For example, to add an unlisted fee: With an item on the scale, 1. Calculate postage as explained in the previous section. 2. Manually enter the service fee using the numeric keys. Always enter the decimal point for amounts greater than $0.99.
Integra™ 5 User Guide Applying Postage The Accounting feature allows you to assign postage to the accounts set to a Specific up in your meter. When you designate an account, the postage and Account piece information are updated and are reflected in Account Status accessed with the Meter Functions key. At any point in calculating postage and with the meter on: 1. Press the Account key. A list of account numbers appear. 2. Select an account.
CHAPTER 2: USING YOUR INTEGRA™ 5 SCALE Entering ZIP/ For parcel post mail, the Select ZIP/Select Zone prompt displays. Zone Codes Choose one option. Note: To change an incorrectly entered ZIP Code or zone, press CE/C once to clear the number field. Then enter the new number and proceed as usual. — UPS For ZIP: Enter the first three digits of the destination ZIP Code; press Enter. For Zone: If you know the destination zone, enter the zone number and press Enter.
Integra™ 5 User Guide USING SPECIAL FEATURES The scale has a number of special features that help you process mail quickly and efficiently. These features are explained below and accessed by pressing the Scale Functions key and selecting from the menu list. 0lb 0.0oz Scale Functions -Metric Weight -Fee Recall -Weight Hold -Manual Weight Entry -Parts Count With an item on the scale: Converting to Metric Weight 1. Select a class. 2. Add fees. 3. Press the Scale Functions key. 4. Select Metric Weight.
CHAPTER 2: USING YOUR INTEGRA™ 5 SCALE Recalling a Fee The Fee Recall option allows you to review the fees included in the total postage amount. It also displays the item value for verification. For example, to recall insurance value or Dollar Add amount: With the total postage amount displayed: 1. Press the Scale Functions key. 2. Select Fee Recall. The value of the item and the fees that were applied to the postage amount display. 3. Select Exit to return to the transaction menu.
Integra™ 5 User Guide Using the Scale to Count Like Parts With the Parts Count function, you can obtain a count of like items based on the weight of a known quantity of those items. Depending on the shape and quantity of the parts you are weighing, you may need to place them in a container. You can deduct the weight of the container, and count and weigh the parts at the same time. If you are not using a container, start with Step 2 below. 1. Place an empty container on the scale.
CHAPTER 2: USING YOUR INTEGRA™ 5 SCALE Using the Weight Hold Feature (cont.) To use the weight hold feature for one transaction: 1. With no weight on the scale, press the Scale Functions key. 2. Select Weight Hold from the list of features. Result: W H displays to the right of the weight field. 3. Place a mailpiece on the scale and wait two seconds to make sure the weight registers before removing it. Result: The weight reading is retained for a brief period. 4. Select the class and any desired fees.
Integra™ 5 User Guide ACCESSING METER FUNCTIONS The Integra 5 scale interfaces with postage meter models 6500, 6900, 6909, A900, B700, and B900. Depending on the functions available with your meter, you can initiate and display the following meter functions via the scale by pressing the Meter Functions key. Note: Your meter must be on to access these functions. — Funds Select Funds to read the amount of funds available/used and the total number of mailpieces processed.
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Integra™ 5 User Guide CHAPTER 3 TROUBLESHOOTING Clearing Error Messages ................................................. 22 Diagnosing Problems ........................................................
CHAPTER 3: TROUBLESHOOTING CLEARING ERROR MESSAGES Occasionally, error messages display on the screen. Sometimes they identify an incorrect entry and indicate corrective action. To clear most errors: 1. Press CE/C to return to previous menu. 2. Press CE/C a second time to return to the beginning of the transaction. If the error does not clear, call the Pitney Bowes Diagnostic Center at 1-800-537-2488.
Integra™ 5 User Guide Symptom Probable Cause Recommendation Blank screen. A. Sleep mode. Touch the weight platform. B. Scale power supply unplugged. Check power supply is firmly connected at each end. Remove plug from wall outlet, wait 10 seconds; reconnect. C. Rate card not firmly in slot. Disconnect power, remove card, rub a pencil eraser over the gold contacts to clean them, insert card as directed on pg. 26, reconnect power. Scale does not return to zero. Interference with scale platter.
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