Warranty

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The Pittsburgh Corning LightWise

Window Warranty

is extended to original purchasers of Pittsburgh

Corning LightWise

Windows. Our windows are

warranted in two ways:

Pittsburgh Corning Ten (10) year Limited Warranty

on Glass Block.

The glass block units are warranted to conform with Pittsburgh

Corning Corporation’s specifications and to be free from manufacturing

defects for a period of ten (10) years from the date of purchase. The

glass block units, under normal conditions and use, will retain their

original insulating value for a period of ten (10) years from the date

of purchase.

If the glass block units fail to perform as warranted, Pittsburgh

Corning Corporation will provide, at its option, replacement glass

block single units or panels to the dealer specified by the original

purchaser at no cost. Pittsburgh Corning Corporation will not be

responsible for installation or labor costs.

Pittsburgh Corning Ten (10) year Limited Warranty

on Window Frame and Panel Assembly.

The window frame and window panel are warranted to conform with

Pittsburgh Corning Corporation’s specifications and to be free from

manufacturing defects for a period of ten (10) years from the date of

purchase. The frame is warranted against chipping, cracking, peeling,

pitting, or blistering and the window panel is warranted against leaks,

discoloration or separation for a period of ten (10) years from the date

of purchase.

If the window frame or panel fails to perform as warranted,

Pittsburgh Corning Corporation will, at its option, repair or replace

the product or return the purchase price to the original purchaser.

If replacement is elected, Pittsburgh Corning Corporation will not be

responsible for installation or labor costs.

General Conditions and Exclusions.

The Pittsburgh Corning LightWise

Window Warranty is

valid for ten (10) years from the date of original purchase, is

not transferable, and is subject to these general conditions

and exclusions:

There are certain conditions or applications over which Pittsburgh

Corning Corporation has no control. Defects or problems as a result

of such conditions or applications are not covered by the Pittsburgh

Corning LightWise

Window Warranty.

What is not covered:

• Damage caused by improper installation, use, applications or

maintenance

• Damage caused by environmental conditions or use which exceed

design standards

• Damage caused by accidents, Acts of God, abuse, vandalism or any

other external forces

• Damage caused by water leakage which is not caused by a defect in

the product

• Damage or discoloration due to atmospheric pollution or residue

deposited on window or use of improper cleaning agents

• Minor scratches or glass imperfections which do not impair

structural integrity or obscure normal vision

• Finishing, painting or staining

WARRANTY

The limited warranties set forth are the only warranties (whether

written or oral) applicable to Pittsburgh Corning LightWise

Windows.

This warranty is only applicable in the United States and Canada.

Some states do not allow the exclusion or limitation of incidental or

consequential damages, so the above limitations or exclusions may

not apply to you. This warranty gives you specific legal rights and you

may also have other rights which vary from state to state.

How to get help if you have a Warranty Claim.

To obtain help with a warranty claim, contact the dealer, distributor or

window retailer where the Pittsburgh Corning LightWise

Window

was purchased. If after thirty (30) days, you have received no

response to your complaint, then write to:

Pittsburgh Corning Corporation

Customer Service Department

800 Presque Isle Drive

Pittsburgh, PA 15239-2799

Please include the following in your letter:

1)Identify the Pittsburgh Corning Product, date and placeof

purchase, and purchase price (proof of purchase will be required)

2)Describe the problem (photographs or sketches are helpful)

3)Describe any action that you have taken or those persons

contacted in attempt to correct the problem

4)Give your name, phone number and address where the product

can be inspected

Once we have received your letter, Pittsburgh Corning will respond

within sixty (60) days. Pittsburgh Corning may charge an inspection

fee for any onsite inspection that is required or requested by you. If it

is determined that the product has a problem that is covered by the

Pittsburgh Corning LightWise

Window Warranty, no inspection fee

will be charged.

PITTSBURGH CORNING CORPORATION MAKES NO OTHER

WARRANTIES, EXPRESS OR IMPLIED AND MAKES NO IMPLIED

WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A

PARTICULAR PURPOSE. THE REMEDIES STATED ABOVE ARE

YOUR SOLE AND EXCLUSIVE REMEDY AND PITTSBURGH

CORNING WILL NOT BE RESPONSIBLE FOR INCIDENTAL OR

CONSEQUENTIAL DAMAGES RELATING TO YOUR PURCHASE OR

USE OF

PITTSBURGH CORNING PRODUCTS. PITTSBURGH CORNING

CORPORATION’S LIABILITY SHALL IN ALL INSTANCES BE

LIMITED TO REPAIR, REPLACEMENT OR REFUND OF YOUR

ORIGINAL PURCHASE PRICE OF THE WINDOW.