Warranty

The Pittsburgh Corning Glass Block Shower Systems Warranty
is extended to original purchasers of Pittsburgh Corning Glass
Block Shower Systems. Our Shower Systems are warranted in
three ways:
Pittsburgh Corning Five (5) year Limited Warranty on Glass Block
The glass block units are warranted to conform with Pittsburgh
Corning’s specifications and to be free from manufacturing
defects for a period of five (5) years from the date of purchase.
If a defect occurs, Pittsburgh Corning will provide replacement
glass block units to the dealer specified by the original pur-
chaser at no cost. Pittsburgh Corning Corporation will not be
responsible for installation or labor costs.
Pittsburgh Corning Five (5) year Limited Warranty on Shower Door
The shower door is warranted to be free from defects in
material and workmanship for a period of five (5) years from the
date of purchase.
If a defect occurs, Pittsburgh Corning will, at its option, repair or
replace the product or return the purchase price to the original
purchaser. If replacement is elected, Pittsburgh Corning
Corporation will not be responsible for installation or labor costs.
Pittsburgh Corning Three (3) year Limited Warranty on Shower Base
The shower base is warranted to be free from defects in
material and workmanship for a period of three (3) years from
the date of purchase.
If a defect occurs Pittsburgh Corning will, at its option, repair or
replace the product or return the purchase price to the original
purchaser. If replacement is elected, Pittsburgh Corning
Corporation will not be responsible for installation or labor costs.
General Conditions and Exclusions
The Pittsburgh Corning Glass Block Shower Systems Warranty
is valid from the date of original purchase, is not transferable,
and is subject to these general conditions and exclusions:
There are certain conditions or applications over which
Pittsburgh Corning has no control. Defects or problems as a
result of such conditions or applications are not covered by the
Pittsburgh Corning Glass Block Shower Systems Warranty.
What is not covered:
• Damage caused by improper installation, use or maintenance
• Damage caused by environmental conditions or use which
exceed design standards
• Damage caused by accidents, Acts of God, abuse, vandalism
or any other external forces
• Damage caused by water leakage which is not caused by a
defect in the product
• Damage or discoloration due to atmospheric pollution or
residue or use of improper cleaning agents
• Minor scratches or imperfections which do not impair
structural integrity or obscure normal vision
• Damage caused by finishing, painting or staining of any
portion of the shower system
© 2010 Pittsburgh Corning Corporation GB-282 8/10
The limited warranties set forth are the only warranties (whether
written or oral) applicable to Pittsburgh Corning Shower Systems.
PITTSBURGH CORNING CORPORATION MAKES NO OTHER
WARRANTIES, EXPRESS OR IMPLIED AND MAKES NO IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. THE REMEDIES STATED ABOVE ARE
YOUR SOLE AND EXCLUSIVE REMEDY AND PITTSBURGH
CORNING WILL NOT BE RESPONSIBLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RELATING TO YOUR PURCHASE
OR USE OF PITTSBURGH CORNING PRODUCTS. PITTSBURGH
CORNING’S LIABILITY SHALL IN ALL INSTANCES BE LIMITED
TO REPAIR, REPLACEMENT OR REFUND OF YOUR ORIGINAL
PURCHASE PRICE OF THE SHOWER SYSTEM.
This warranty is only applicable in the United States and
Canada. Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitations
or exclusions may not apply to you. This Warranty gives you
specific legal rights and you may also have other rights which
vary from state to state.
How to get help if you have a Warranty Claim.
To obtain help with a warranty claim, contact the dealer or
distributor where the Pittsburgh Corning Glass Block Shower
System was purchased. If after thirty (30) days, you have
received no response to your complaint, then write to:
Pittsburgh Corning Corporation
Customer Service Department
800 Presque Isle Drive
Pittsburgh, PA 15239-2799
Please include the following in your letter:
1) Identify the Pittsburgh Corning Product, date and place
of purchase, and purchase price
2) Describe completely the problem (photographs or
sketches are helpful)
3) Describe any action that you have taken or those persons
contacted in attempt to correct the problem
4) Give your name, phone number and address where the
product can be inspected
Once we have received your letter, Pittsburgh Corning will
respond within sixty (60) days. Pittsburgh Corning may charge
an inspection fee for any onsite inspection that is required or
requested by you. If it is determined that the product has a
defect that is covered by the Pittsburgh Corning Shower
Systems Warranty, no inspection fee will be charged.
Pittsburgh Corning Glass Block Shower Systems
W A R R A N T Y