Installation Manual

Pivotal Commware® is a registered trademark of Pivotal Commware, Inc.

Page 9 of 32

Choosing a Device Location

The window you choose for your Echo 5G must:

• Receive quality 5G reception

• Be large enough to place the Echo 5G at least 4 inches from any window edge (or the ground)

• Have an outlet within 10 feet of the mounting location for plugging in the IDU

Finding the Best Window for Reception

Identify the window with the best 5G reception by turning off your phone’s wi-fi, downloading the

SpeedTest App from your phone’s App store, opening the app, and selecting ‘Go.’

Pre-Installation Cleaning

Clean the inside and outside of the window glass according to the instructions on the back of the packet

of wipes included with your Echo 5G.

[1] Wipe glass vertically and then horizontally to ensure complete coverage. Be sure pad is wetting

the glass surface.

[2] While glass surface is still wet, wipe dry with a clean dry cloth or paper towel.