User Manual EP Series Ultra HD LCD Displays EP5024K EP5024K-T EP5824K EP5824K-T EP6524K EP6524K-T EPX100 EPX100-T EP Series Ultra HD LCD Displays User Guide 020-1350-01D Page | 1
Introduction Copyright © October 2020 by Planar Systems, Inc. All rights reserved. This document may not be copied in any form without permission from Planar. Information in this document is subject to change without notice. Trademark Credits Windows™ is a trademark of Microsoft Corp. All other companies are trademarks or registered trademarks of their respective companies. Disclaimer The information contained in this document is subject to change without notice. Planar Systems, Inc.
Introduction Table of Contents Introduction ................................................................................................................... 7 1. Safety Information ............................................................................................................. 8 2. Safety Precautions ............................................................................................................ 8 2.1 3. Important Safety Instructions.........................................
Introduction 17. 16.1 Locking/Unlocking the OSD Menus ..................................................................30 16.2 Changing the Remote Control Battery ..............................................................31 16.3 Turning the Display On.....................................................................................31 16.4 Turning the Display Off.....................................................................................32 16.5 Adjusting the Volume ...............
Introduction 31. Administrator....................................................................................................................70 31.1 Authentication Configuration ............................................................................70 31.2 System IP Configuration ..................................................................................70 31.3 System Status ..................................................................................................71 31.
Introduction EP Series Ultra HD LCD Displays User Guide 020-1350-01D Page | 6
Introduction Introduction The Ultra HD resolution Planar EP Series LCD displays offer best-in-class reliability with the stunning image quality of 4K resolution. The displays come standard with commercial-grade features - such as 4K@60Hz support through both HDMI and DisplayPort and HDCP 2.2 compliance - which are required for digital signage, corporate, and control room environments. Also available in touch versions, Ultra HD Planar EP Series displays bring interactivity to the 4K immersive experience.
Introduction 1. Safety Information Before using the Planar EP Series, please read this manual thoroughly to help protect against damage to property, and to ensure personnel safety. • Be sure to observe the following instructions. • For your safety, be sure to observe ALL the warnings detailed in this manual. • For installation or adjustment, please follow this manual’s instructions, and refer all servicing to qualified service personnel. 2.
Introduction 2.1 Important Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use the display near water. 6. Clean the LCD screens with an LCD screen cleaner or LCD wipes. 7. Do not install near any heat sources such as radiators, heat registers, stoves or other apparatus (including amplifiers) that produce heat. 8. Do not defeat the safety purpose of the polarized or grounding type plug.
Introduction 3. Recommended Usage In order to get the most out of your LCD, use the following recommended guidelines to optimize the display. 3.1 Burn-In Versus Temporary Image Retention Burn-in causes the screen to retain an image essentially forever, with little or no way to correct the problem. Under normal use, an LCD will not experience burn-in, as plasma displays do, nor will it retain images in any way. Normal use of an LCD is defined as displaying continuously changing video patterns or images.
Introduction 3.2 Warranty Coverage The following models are warranted for 24 x 7 usage: • • • • 50”: EP5024K, EP5024K-T 58”: EP5824K, EP5824K-T 65”: EP6524K, EP6524K-T 100”: EPX100, EPX100-T Planar recommends turning off the power for 4 hours per day for optimal performance. For complete warranty details, please visit http://www.planar.com/warranty. 3.3 Important Waste Disposal Information Please recycle or dispose of all electronic waste in accordance with local, state, and federal laws.
Introduction 3.5 Normal Usage Guidelines Normal use of the LCD is defined as operating in the open air to prevent heat buildup, and without direct or indirect heat sources such as lighting fixtures, heating ducts, or direct sunlight that can cause the modules to experience high operating temperatures. For all modules, do not block fans or ventilation openings.
Introduction 4. VESA Mounts, General Description VESA mounts are used to secure the Planar EP Series for display. The display can be installed using a variety of VESA mounts available through Planar. If you do not have a VESA mount and would like to purchase one, contact Planar. If you purchased a VESA mount, you should have a received a separate box with mounting supplies and an Installation manual. Follow these instructions carefully.
Introduction 5. Cleaning the Display If dust has collected on the power plug, remove the plug from the outlet and clean off the dust. Dust build-up may cause a fire. Remove the power plug before cleaning. Failure to do so may result in electrical shock or damage. Keep the following points in mind when cleaning the surface of the display: • When the surface of the display becomes dirty, wipe the surface lightly with a soft clean cloth.
Package Contents Package Contents Part Description LCD Display One per box. 1 HDMI Cable HDMI cable. 1 USB Cable Connects to a PC for touch functionality (touch models only). 1 AC Power Cord Power cord.
Package Contents Part Description IR Extender Cable Used to receive signals from the remote control. 1 Remote Control Used to control the display (AAA batteries included). 1 Cable Clips Used to clamp and organize the cables. 2 Passive Stylus Passive stylus, 3mm tip (EPX100-T only) 1 TouchMark License Key TouchMark License Key (touch models only). 1 Quick Start Guide Quick Start Guide.
Package Contents 6. Installing the Cable Clips The cable clips included in the Accessory Kit are used to assist with cable management. These clips snap into place as shown in the image below.
Package Contents 7.
Installing the Display Installing the Display This section explains how to install your display. We suggest that you read the entire section before you attempt to install the unit. 8. Before You Begin Make sure you have all the items in these lists before you begin unpacking and installing your display(s). 8.1 Tools/Equipment List Depending on your installation, you may need one or more of the following items: • • • • • 8.
Installing the Display 8.4 Prepare Your Installation Location You should have prepared the area where you will install the unit. If custom enclosures are part of the installation, they must be fully designed to accommodate the installation of the displays, as well as the installed unit and ventilation and cooling requirements. If your installation included a lot of construction or dust, it is highly recommended that you clean all of the screens after the wall installation and configuration are complete.
Installing the Display 9. Installing OPS Expansion (Optional) The Planar EP Series displays are equipped with an expansion slot that supports the Intel® Open-Pluggable Specification (OPS). The slot will support OPS devices such as PC’s, SDI modules etc. To install an OPS device, remove the protective cover on the display and slide the device firmly into position. When installed, the OPS device will be connected internally to the display. No external video or power cables are required.
Operating the Display Operating the Display 10. OSD Keypad Keypad Location (EP5024K, EP5824K and EP6524K) The OSD keypad is located on the rear of the display.
Operating the Display Keypad Location (EPX100) The OSD keypad is located on the rear right side of the display.
Operating the Display 11. Remote Control Receiver Receiver Location (EP5024K, EP5824K and EP6524K) The remote control receiver is located near the keypad on the rear of the display.
Operating the Display Receiver Location (EPX100) The remote control receiver is located near the keypad on the rear right side of the display. Use the IR extender cable for operating the remote from the front of the display.
Operating the Display 12. Installing IR Extender The position of the IR extender will affect the reception of the IR signal. To ensure the best IR reception, P1 and P2, the two positions marked in the figure below, are recommended for installing the IR extender.
Operating the Display 13. LED Indicators The LED indicator light is located on the rear of the display near the keypad. The following table explains what the different colors and blink patterns mean. LED On Power Status Condition Green Power on Blinking Orange No signal Orange Power saving mode Off AC off Off Power off 14.
Operating the Display 16. Using the Remote Control Below is a picture of the remote control and its corresponding Hex codes. See the following page for button descriptions and Hex codes.
Operating the Display Num Function 1 INFO 2 Customer Hex Code Code Description 40AF 04FB Provides source and resolution information 40AF 1CE3 Turns the display on and off 3 VGA 40AF 07F8 Selects the VGA source 4 DP1 40AF 08F7 Selects the DP1 source 5 HDMI1 40AF 09F6 Selects the HDMI source 1 Not used 6 7 DP2 40AF 0BF4 Selects the DP2 source 8 HDMI2 40AF 0CF3 Selects the HDMI source 2 9 PPOSITION 40AF 1AE5 Selects the PiP (Picture-in-Picture) position 10 OPS 40AF
Operating the Display Num Function Customer Code Hex Code 22 ENTER 40AF 12ED Selects highlighted menu choices 23 EXIT 40AF 05FA Closes the menu system 26 SCALING 40AF 14EB Toggles between different aspect ratios (Auto, Native, 4 x 3, Full Screen and Letterbox) 27 FREEZE 40AF 43BC Freezes the current source image 28 MUTE 40AF 00FF Turns off the sound 29 BRIGHT 40AF 17E8 Adjusts the brightness 30 CONTRAST 40AF 18E7 Adjusts the contrast 31 AUTO 40AF 1EE1 Synchronizes
Operating the Display 16.2 Changing the Remote Control Battery Remove the battery cover. 1 Slide back and remove the battery cover in the direction of the arrow. 2 Insert the batteries. Align and insert two AAA batteries according to their plus and minus ports (as indicated in the remote control). 3 Close the battery cover. Replace the battery cover in the direction of the arrow and snap it back into place. 16.3 Turning the Display On 1.
Operating the Display 16.4 Turning the Display Off With the power on, press the power button on the remote or side control panel to put the LCD panel in a standby mode. To turn off power completely, turn the AC switch to “O” or disconnect the AC power cord from the power outlet. Note: If there is no signal for a certain period of time, the LCD panel will automatically go into standby mode. 16.5 Adjusting the Volume 1. Using the remote, press the VOLUME - or VOLUME + to increase or decrease the volume.
Operating the Display 17. Input Menu This menu is used for selecting the input sources. Up to four sources can be displayed at the same time.
Operating the Display Source 4 Select the fourth source Options: DP1, DP2, HDMI1, HDMI2, HDMI3, HDMI4, VGA, OPS Note: This function is only available when Multi-Source Views is set to Quad View. If HDMI4 was selected as another source, OPS cannot be selected. If OPS was selected as another source, HDMI4 cannot be selected. PIP Size Select the size of the PiP (Picture-in-Picture) Options: Small, Mid, Large Note: This function is only available when Multi-Source Views is set to PiP.
Operating the Display 17.1 Multi-Source Presets Submenu Save and recall up to four configurations of single or multi-source layouts. Source selection and location are saved within each preset. Saving Configurations 1. Set up the single or multi-source layout as desired. 2. Select PRESET1 SAVE, PRESET2 SAVE, PRESET3 SAVE, or PRESET4 SAVE to assign the configuration to one of the preset slots. Recalling Stored Configurations 1.
Operating the Display 18. Picture Menu This menu is used for making common image adjustments. Aspect Ratio Adjust the aspect ratio of the screen. The first selection is for the main source, and the second selection is for sources 2-4. Options: Full Screen, Letterbox, 4:3, Native Default: Full Screen Scheme Press or to select one of the following: Options: User, Vivid, Cinema, Game, Sport Default: User Contrast Increase or decrease the contrast of picture.
Operating the Display Saturation Adjust the brilliance and brightness. Press or to select the desired level. Range: 0~100 Default: 50 Note: This function is not available when displaying PC or graphics sources Backlight Increase or decrease the intensity of the LCD backlight. Press or to select the desired level. Range: 0~100 Default: 80 Color Temp and Gamma Select gamma Options: Off, 1.85, 1.9, 1.95, 2.0, 2.05, 2.10, 2.15, 2.2, 2.25, 2.3, 2.35, 2.4, 2.45, 2.5, 2.55, 2.6 Default: 2.
Operating the Display 18.1 Picture Menu – RGB Adjust Submenu (Color Temp = User) Gamma Select gamma Options: Off, 1.85, 1.9, 1.95, 2.0, 2.05, 2.10, 2.15, 2.2, 2.25, 2.3, 2.35, 2.4, 2.45, 2.5, 2.55, 2.6 Default: 2.
Operating the Display G Offset Adjust the amount of green in dark content Range: 0~100 Default: 50 B Offset Adjust the amount of blue in dark content Range: 0~100 Default: 50 Gamut Select the range of colors shown on the display Options: 。 Native: Select the maximum range of colors 。 REC709: Select the color gamut used in HDTV content 。 SMPTE C: Select the color gamut used in SD content in the US 。 EBU: Select the color gamut used in SD content in Europe Default: Native EP Series Ult
Operating the Display 19. Audio Menu This menu is used for adjusting audio settings. Volume Adjust the sound. Press or to select the desired level. Range: 0~100 Default: 50 Treble Adjust the sound in high tones (treble). Press or to select the desired level. Range: -6~+6 Default: 0 Bass Adjust the sound in low tones (bass). Press or to select the desired level. Range: -6~+6 Default: 0 Balance Adjust the balance of the left and right speakers. Press or to select the desired level.
Operating the Display 20. OSD Settings Menu This menu is used to make initial setup adjustments to the OSD (On-Screen Display) menu and other on-screen messages. OSD H Position Adjust the horizontal position of the OSD menu. Press or to select the desired level. Range: 0~100 Default: 50 OSD V Position Adjust the vertical position of the OSD menu. Press or to select the desired level. Range: 0~100 Default: 50 Transparency Submenu to adjust the transparency of the OSD menu.
Operating the Display Language Select the OSD language Options: English, French, German, Italian, Portuguese, Spanish, Chinese (Traditional), Chinese (Simplified), Japanese Default: English Splash Screen Select whether a splash screen appears when the monitor is powered up Options: On, Off Default: On Message Box Select whether a message box is displayed on screen Options: On, Off Default: On EP Series Ultra HD LCD Displays User Guide 020-1350-01D Page | 42
Operating the Display 21. Setup Menu Auto Adjust Force the display to reacquire and lock to the input signal (VGA source only). This is useful when the signal quality is marginal. Note: This feature does not continually reacquire the signal. Options: No, Yes Default: No H Position Adjust the horizontal position of the image (VGA source only). Press or to select the desired level. Range: 0~100 Default: 50 V Position Adjust the vertical position of the image (VGA source only).
Operating the Display Power LED Enable or disable the status LED Options: On, Off Default: On OPS Power Down Check Allow the display to skip waiting for the OPS module to power down when the display is powering down Default: On Real Time Clock See details on next page EP Series Ultra HD LCD Displays User Guide 020-1350-01D Page | 44
Operating the Display 21.1 Real Time Clock Submenu This menu is used to set the internal clock of the display, and to power on and power off the display at preset times if desired.
Operating the Display 21.2 Real Time Clock – User Mode User Mode Select the power on/off time for each day of the week Options: Disable, Enable Use the arrow keys to specify the on and off times.
Operating the Display 21.3 Real Time Clock – Workday Mode Workday Mode Select the power on/off time for Monday–Friday, Saturday, and Sunday Options: Disable, Enable Use the arrow keys to specify the on and off times.
Operating the Display 21.4 Real Time Clock – Everyday Mode Everyday Mode Select the power on/off time for all days of the week Options: Disable, Enable Use the arrow keys to specify the on and off times.
Operating the Display 22. Advanced Setup Menu Smart Light Control Enable dynamic contrast (DCR) or ambient light sensor Options: Off, DCR, Light Sensor Default: Off Pixel Orbit Create slight frame motion to help avoid image retention Options: On, Off Default: Off MEMC Enable motion estimation motion compensation (frame interpolation). This improves smoothness for fast motion video content.
Operating the Display DP2 Ver. Select the DisplayPort version of the DP2 input Options: 1.1, 1.2 Default: 1.2 Note: DisplayPort 1.2 is the more modern standard and supports 3840x2160 @ 60 Hz resolution. However, sometimes DisplayPort 1.1 is needed for compatibility with older graphics cards.
Operating the Display 22.1 CEC Setup Submenu This menu is used to enable HDMI CEC support on the display. Note: CEC is supported only on -02 and later versions of the Planar EP Series.
Operating the Display Command Value Give Features 0xA5 Report Features 0xA6 CEC Enable Enable the HDMI CEC functionality Options: Off, On Default: Off Auto Standby When the display is powered down, tells other CEC devices to enter standby as well Options: Off, On Default: Off EP Series Ultra HD LCD Displays User Guide 020-1350-01D Page | 52
Operating the Display 23. Communication Menu This menu configures the display’s RS-232 and Ethernet communication ports.
Operating the Display Load Default Load default communication settings Options: No, Yes Default: No SNMP Configure the Simple Network Management Protocol (SNMP) settings IP Address Show the IP address of the display Device MAC Show the MAC address of the display EP Series Ultra HD LCD Displays User Guide 020-1350-01D Page | 54
Operating the Display Assigning an IP Address to the Display To assign an IP address to your display, access the IP Address Settings Menu in the Communication menu. Consult your system administrator if you do not know how to configure the parameters shown in the menu. The default settings are shown below. Item Setting Dynamic IP Disable Static IP Address 192.168.2.1 Subnet Mask 255.255.255.0 Gateway 192.168.2.1 DNS Addr. 192.168.2.
Operating the Display 24. Information Menu This read-only menu provides information on the active sources and the latest firmware version.
Operating the Display 25. Using the Touch Screen You can use the touch screen to control your Windows, Mac or Linux operating system. The Planar EP Series is HID compliant, delivering up to 20 points of touch on both Windows and Linux without a driver. Single touch only is supported for Mac operating systems. To achieve more than single touch Mac support, drivers will need to be installed, which can be found on http://www.planar.com/support/.
LAN Control LAN Control The Planar EP Series supports extending access to the RS232 commands over a network connection using a virtual COM port (VCOM). The VCOM driver can be found on http://www.planar.com/support. Note: RS232 commands over LAN can be achieved by opening a TCP connection to Port 23 to the display. The LAN control functionality is most frequently used by control systems, and they won’t be able to use the VCOM drivers 26.
LAN Control 27. Installation Use the following instructions to install the VCOM driver. 1. Launch the vcomsetup.exe file. 2. You may see a security warning similar to the following example. Click Run to continue.
LAN Control 3. The vcomsetup.exe installer installs both the VCOM virtual serial port and also a utility (WinPcap) for finding your displays on the network. Follow the steps in the two installers, accepting defaults and license agreements as needed.
LAN Control 4. When the installers are finished, you will see a VCOM icon on your desktop and you find two new folders in your start menu: IC Plus corp (with VCOM sub folder) and WinPcap. If you need to uninstall the software, there are shortcuts to uninstall from these menus.
LAN Control 28. Configuring VCOM Use the VCOM shortcut to launch the VCOM setup utility. The utility starts up on the Device Info page, shown below. The controls on this page allow you to find and configure each display that you want to access via virtual COM ports.
LAN Control Click on COM Mapping to display the COM Mapping page, shown below. The controls on this page allow you to make virtual COM ports and select the display to which you want to map each virtual COM port.
LAN Control 29. Function Descriptions 29.1 Search In the Device Info page, click the Search icon. This function searches for any devices that are connected to the same network segment (maximum of 254 devices) as your PC. Any devices found will be listed in the Device Info table. 29.2 Search By IP On the Device Info page, click the Search by IP icon. This function searches for any devices in the given IP address range. Any devices found will be listed in the Device Info table.
LAN Control 29.3 Configure IP Address This function allows you to configure the network settings of the selected device. We recommend using the on-screen menus or the web interface described in the User Guide instead of this function. Note: To cancel this function, scroll to the bottom and click the Cancel button. 29.4 Web Click the Web icon to launch your default browser and link it to the display’s web service.
LAN Control 29.5 Adding a Virtual COM Port To add a virtual COM port, click the Add icon on the COM Mapping page to open the following dialog window. Select the display you want to control from the table and accept defaults, as shown. Make a note of the COM number assigned to the new VCOM port. Click OK to create the new port. The new port appears in the COM Mapping table.
LAN Control You can view details for the virtual COM port device using Device Manager, shown below. 29.6 Removing a COM Port On the COM Mapping page, select the COM port you want to delete and click the REMOVE button.
Setting Up Email Alerts Setting Up Email Alerts The web service allows you to configure the settings required to send email alerts. If you are not using email alerts, you do not need to use the web service and can skip this section. Note: Depending on the unit's hardware configuration, the web server may look different than the pictures shown in the following sections. However, the functionality is identical. 30.
Setting Up Email Alerts When you first login, you will see the System Status page, as shown here.
Setting Up Email Alerts 31. Administrator Click on the word Administrator under the Planar logo to show/hide these menu items. 31.1 Authentication Configuration Set user ID and password for login to the web service. 31.2 System IP Configuration You can view and/or change the network settings here. However, for best results, we recommend that you use the on-screen display menus. If your network requires a VLAN tag, your network administrator will give you a number from 1 to 4094 to enter here.
Setting Up Email Alerts 31.3 System Status • Kernel version - Shows the firmware version for the network interface. • MAC Address - Shows the unique address assigned to the network interface. • Nickname - Enter a device tag, up to 12 characters. This tag will appear in email alerts, which help you identify the source of the alert. 31.4 Load Default Setting 1. Click the LOAD button to return the network interface to default settings. 2.
Setting Up Email Alerts 3. Make sure the IP address in your browser is correct and then click OK. 4. When the process is complete, you should see the login page again. 31.5 Firmware Update and Boot Loader Upgrade In most cases, you will not need to update firmware for the network interface. If you do, contact Planar’s Technical Support Department. See Accessing Planar’s Technical Support Website on page 88 for more information.
Setting Up Email Alerts 32. TCP Mode, UDP Mode and UART For normal operation, you will not need to change any settings on these pages. If you do need to change information, Planar’s Technical Support Department will provide you with more information. 33. SMTP Your network administrator must provide information for the following fields: • Enable SMTP - Make sure this checkbox is checked. Port 25 is the default. • SMTP Server Address - Name or IP address of the mail server.
Setting Up Email Alerts You can edit the subject and body of the email warnings, which are sent when there is a power status change, source change and signal lost. The SMTP 04 and 05 warnings are not used. 34. Reset Device Click the RESET button to reboot the network interface. Note that the current settings are not changed.
Signal Compatibility Signal Compatibility Line Rate (kHz) Pixel Rate (MHz) DP1-2 VGA 640x480 59.940 31.469 25.175 x x x x VESA DMT, CEA-861-F Format 1 640x480 72.809 37.861 31.500 x x x x VESA DMT 640x480 75.000 37.500 31.500 x x x x VESA DMT 640x480 85.008 43.269 36.000 x x x x VESA DMT 800x600 60.317 37.879 40.000 x x x x VESA DMT 800x600 72.188 48.077 50.000 x x x x VESA DMT 800x600 75.000 46.875 49.500 x x x x VESA DMT 800x600 85.
Signal Compatibility Line Rate (kHz) Pixel Rate (MHz) DP1-2 VGA 1400x1050 49.965 54.113 100.000 x x x x VESA CVT 1400x1050 59.948 64.744 101.000 x x x x VESA CVT-R 1400x1050 59.978 65.317 121.750 x x x x VESA CVT 1400x1050 74.867 82.278 156.000 x x x x VESA CVT 1600x1200 60.000 75.000 162.000 x x x x VESA DMT 1920x1080 49.929 55.621 141.500 x x x x VESA CVT 1920x1080 59.963 67.158 173.000 x x x x VESA CVT 1920x1080 59.950 66.587 138.
Signal Compatibility Line Rate (kHz) Pixel Rate (MHz) HDMI 1-2 Frame rate (Hz) HDMI 3-4 & OPS Compatible Video Sources Resolution SDTV 480i 60 x x SMPTE 125M, CEA-861-F Formats 6 & 7 576i 50 x x ITU-R BT.601, CEA-861-F Formats 21 & 22 480p 60 31.469 27.000 x x x x ITU-R BT.1358, CEA-861-F Format 17 & 18 576p 50 31.250 27.000 x x x x 1080i 50 28.125 74.500 x x x x 1080i 60 33.750 74.250 x x x x 720p 50 37.500 74.
Signal Compatibility Line Rate (kHz) Pixel Rate (MHz) DP1-2 3840x2160 24 54.000 297.000 x x x CEA-861-F Format 93, HDMI 1.4b VIC 1 3840x2160 25 56.250 297.000 x x x 3840x2160 30 67.500 297.000 x x x 3840x2160 50 67.500 297.000 x 3840x2160 50 135.000 594.000 x x CEA-861-F Format 94, HDMI 1.4b VIC 2 CEA-861-F Format 95, HDMI 1.4b VIC 3 CEA-861-F Format 96, 4:2:0 subsampling CEA-861-F Format 96 3840x2160 60 67.500 297.000 x 3840x2160 60 135.000 594.
Color Subsampling Support Color Subsampling Support RGB 4:4:4 Supported x YUV 4:4:4 Supported x YUV 4:2:2 Supported x YUV 4:2:0 Supported HDMI 3-4, OPS x x x x Any x x x Video Timing Input 4K @ 50/60 Hz DP 4K @ 50/60 Hz HDMI 1-2 4K @ 50/60 Hz All Other Supported Timings EP Series Ultra HD LCD Displays User Guide 020-1350-01D Page | 79
Specifications Specifications Item EP5024K EP5024K-T EP5824K EP5824K-T EP6524K EP6524K-T EPX100 EPX100-T LCD Panel Resolution 3840 x 2160 Aspect Ratio Screen Size 16 : 9 50" 58" Orientation 500 cd/m² 4000 : 1 Color Gamut Display Color 700 cd/m² 5000 : 1 4000 : 1 3000 : 1 9.5 ms 8 ms 6.5 ms 88% NTSC 72% NTSC 98% NTSC Viewing Angle (Typ.) Response Time (Typ.) 100" Landscape / Portrait Brightness (Typ.) Contrast Ratio 65" 178° 1.07 Billion Connectivity Standard Inputs HDCP 2.
Specifications Mechanical Display Dimensions Standard: 44.9” x 26” x 2.65” (1140.2mm x 659.6mm x 67.4mm) Touch: 44.9” x 26” x 3.34” (1140.2mm x 659.6mm x 84.9mm) Standard: 51.2” x 29.6” x 3.14” (1300.8mm x 752.2mm x 79.8mm) Touch: 51.9” x 30.4” x 3.84” (1318.8mm x 772.2mm x 97.6mm) Bezel Width Standard: 0.83” (21.1 mm) Touch: 0.7” (17.7 mm) Standard: 62 lbs (28 kg) Touch: 78 lbs (35 kg) VESA 200 mm x 200 mm Standard: 0.55” (14 mm) Touch: 0.
Specifications Environment Storage Temperature Operating Temperature Min -4°F ~ Max 140°F (-20°C ~ 60°C) Min 32°F ~ Max 104°F (0-40°C) at up to 3000 m Humidity 20-85% RH Approvals FCC Class A, cTUVus, CE EP Series Ultra HD LCD Displays User Guide 020-1350-01D Page | 82
Dimensions Dimensions EP5024K EP Series Ultra HD LCD Displays User Guide 020-1350-01D Page | 83
Dimensions EP5024K-T EP Series Ultra HD LCD Displays User Guide 020-1350-01D Page | 84
Dimensions EP5824K EP Series Ultra HD LCD Displays User Guide 020-1350-01D Page | 85
Dimensions EP5824K-T EP Series Ultra HD LCD Displays User Guide 020-1350-01D Page | 86
Dimensions EP6524K EP Series Ultra HD LCD Displays User Guide 020-1350-01D Page | 87
Dimensions EP6524K-T EP Series Ultra HD LCD Displays User Guide 020-1350-01D Page | 88
Dimensions EPX100 EP Series Ultra HD LCD Displays User Guide 020-1350-01D Page | 89
Dimensions EPX100-T EP Series Ultra HD LCD Displays User Guide 020-1350-01D Page | 90
Troubleshooting Troubleshooting Before calling service personnel, please check the following table for a possible cause of the problem you are experiencing. Please note the following: • Perform the adjustments according to Operating the Display on page 21. • If the problem you have experienced isn’t described below or you can’t correct the problem, stop using the display and contact Planar’s Technical Support Department. (See Accessing Planar’s Technical Support Website on page 88).
Accessing Planar’s Technical Support Website Accessing Planar’s Technical Support Website Go to http://www.planar.
Index Index OSD Menus, 30 A Accessory Kit, 15 Adjusting the Volume, 32 Administrator, 55, 70, 73 Audio Settings, 40 Avoiding Temporary Image Retention, 10 B Batteries, 16, 31, 91 C Cable Clamps, 17 Cleaning the Display, 14 Configuration, 12, 20, 35, 70 Connecting the Touchscreen, 57 Cooling Requirements, 12, 19, 20 D Default Setting, 55, 71 Definition, 36 Dimensions, 18, 81, 83 I Information, 2, 8, 11, 29, 34, 56, 72, 73 Input Source, 29, 32, 33, 34 Installation, 7, 8, 9, 13, 17, 19, 20, 21, 26, 59 In
