PT3290PW Touch Screen Monitor USER’S GUIDE www.planar.
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Table of Contents Usage Notice Precautions............................................................................................................................. 1 Introduction About PT3290PW ................................................................................................................... 3 Touch Screen for PT3290PW ................................................................................................. 3 Package Overview ....................................................
Usage Notice Precautions Follow all warnings, precautions and maintenance as recommended in this user’s manual to maximize the life of your unit. Do: � Turn off the product before cleaning. � Touch screen surface may be cleaned using a soft clean cloth moistened with mild window glass commercial cleaners or 50/50 mixture of water and isopropyl alcohol. � Use a soft cloth moistened with mild detergent to clean the display housing.
Usage Notice Consignes de sécurité Respectez tous les avertissements, les précautions et conseils d’entretien recommandés dans ce manuel de l’utilisateur pour maximiser la durée de vie de votre appareil. A faire : Éteindre le produit avant de le nettoyer. La surface de l'écran tactile peut être nettoyée avec un chiffon doux et propre imprégné d’un nettoyant doux du commerce pour vitres ou d'un mélange à 50/50 d'alcool isopropylique et d'eau.
Introduction About PT3290PW The PT3290PW is a 31.5" flat panel screen with an active matrix, thin-film transistor (TFT) edge-lit LED LCD. This unit is to be used as commercial and light industrial equipment only. Features include: • Direct Analog signal input • Direct Digital signal input • Active matrix TFT edge-lit LED LCD technology • 1920 x 1080 resolution • 31.5" viewable display area - 16:9 aspect ratio • 31.47 ~ 67.5 KHz horizontal scan • 47 ~ 63 Hz high refresh rate • 0.3637mm x 0.
Package Overview Display Power Cord RJ45 TO RJ45 CABLE xxxxxxxxx xxxxxxxxx / xxxxxxxxx USER’S GU IDE www.planartou ch.
Installation Product Overview • Front View • Bottom View AUDIO OUT AUDIO IN VGA IN DVI-IN HDMI ON/OFF SWITCH AC INPUT POWER DP TOUCH USB RJ45 OUT RJ45 IN 5
VESA Mount for Your Monitor This monitor conforms to the VESA Flat Panel Mounting Physical Mounting Interface standard which de fines a physical mounting interface for flat panel monitors, and corresponding with the standards of flat panel monitor mounting devices, such as wall and table arms. The VESA mounting interface is located on the back of your monitor. To mount the monitor on a UL certi fied swing arm or other mounting fixture, follow the instructions included with the mounting fixture to be used.
Start Your Installation Please follow these instructions so that you can hook up the cables to associated connectors. 1. Lay the display flat on an even surface as seen in the step 1 diagram. 2. Connect the DP, Power, and USB cables as seen in step 2 diagram. Connect RJ45 to RJ45 Cable if remote control is required. (Optional) 3. Connect the cables to the appropriate connectors as seen in the step 3 diagram.
Connecting the Display (Figure 8.1) To setup this display, please refer to the following figure and procedures. 1. 2. Be sure all equipment is turned off. Connect the AC power cord to the power connector on the monitor and the other end into an electrical outlet (8.1). 3. Connect the DP cable from the display’s DP input connector to the DP connector of your host computer (8.1). 4. Connect the USB cable from USB port of your display to USB port of your computer (8.1). 5.
(Figure 8.1) Controlling the PT3290PW monitor via RS232 (Optional) The PT3290PW monitor can be controlled by connecting to a PC with a RJ45 terminal diagramed below: RJ45 In RJ45 Out RJ45 In Note: Two COM Ports are reserved for this option. Please refer to the RS232 section starting on page 13 for more information.
User Controls Rear Panel Controls Key Name POWER SOURCE UP DOWN + MENU OSD Menu Function Key POWER Power On/Off SOURCE To select source input port UP DOWN To move up OSD item To move down OSD item + To increase adjustment value or move forward to the OSD sub-layer - To decrease adjustment value MENU To show / hide the OSD menu or move backward to the OSD sub-layer * After user makes the adjustment, the adjusted value will be saved automatically.
How to Use the OSD Menus Key Name POWER SOURCE UP DOWN + MENU 1. Press the “MENU” button to pop up the “on-screen menu” and press “Up” or “Down” button to select among the four functions in the main menu. 2. Choose the sub-layer menus by pressing the “+” button. 3. Press “Up” or “Down” button to select the adjustment items in the sub-layer menu.If the adjustment items have a sub-layer menu,Press the “+” button to choose it also. 4.
On-Screen Display Menus Main OSD Menu: Layer1 Image Adjustment Default reset (to default) Brightness 0 ~ 100 70 Yes Contrast 0 ~ 100 50 Yes Sharpness -4 ~ 4 0 Yes 9300k Yes Layer2 Color Temp.
Control through RS232 1. RJ45 pin definition on display side: Pin No. Name Type of connector: RJ45 8-pin male: 1 NC 2 NC 3 NC 4 RXD (Receiving data) 5 TXD (Transmit data) 6 GND 7 NC 8 NC Pin 8 Pin 1 2.1 COM port setting in PC side: PROTOCOL RS-232C BAUD RATE 9600 (bps) DATA LENGTH 8 (bits) PARITY BIT NONE STOP BIT 1 (bit) FLOW CONTROL NONE 2.2 COM command structure from PC side: Header Message Check code Delimiter Header: specify the start of this command package.
3. Configuration These monitors can be daisy-chained together. Except Broadcast mode, every monitor in this chain should have a unique ID which can be chosen by the OSD menu. The maximum ID number of monitors in this daisy-chain is up to 9. If Individual mode, IDs should set correctly, then SW tool could control them individually. Otherwise, the conflict will happen. If Broadcast mode, monitors ID setting doesn’t matter.
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Appendix Troubleshooting If you are experiencing trouble with the display, refer to the following. If the problem persists, please contact your local dealer or our service center. Problem: No image appears on screen. ► Check that all the I/O and power connectors are correctly and well connected as described in the “Installation” section. ► Make sure the pins of the connectors are not crooked or broken. Problem: Partial Image or incorrectly displayed image.
Warning Signal If you see warning messages on your screen, this means that the display cannot receive a clean signal from the computer graphics card. Below are the three kinds of Warning Signal. Please check the cable connections or contact your local dealer or our service center for more information. No Signal This message means that the display has been powered on but it cannot receive any signal from the computer graphics card. Check all the power switches, power cables, and video cable.
Product Dimensions 64.60 mm 34.00 mm 481.90 mm 787.30 mm Front View 200.00 mm 200.00 mm Side View 200.00 mm 200.
Compatibility Modes The monitor shall synchronize with any vertical frequency from 56.25 Hz to 85.08 Hz, and with any horizontal frequency from 31 .469KHz to 91.146 KHz. If the input frequency is out of the above-specified range, the monitor shall display a warning screen indicating that the input frequency is out of range. Under no circumstances shall any combination of input signals cause any damage to the monitor.
Touch Screen Driver Installation The PT3290PW Series is available with USB connection. The touch driver is available at www.planar.com/support for these operating systems: Windows® 7/8/10,Linux kernel 2.6.x (32 bit & 64 bit), Apple® Mac OS. (Windows 7/8/10 Multi touch without driver) Please Note: 1. The PT3290PW is Microsoft Windows® HID (Human Interface Device) compatible if you use the USB touch screen interface. No additional software driver is required for general operation of the touch screen. 2.
PT3290W Calibration (Optional): Calibrating the touch screen in Windows 7/8/10: 1. Tap the Start button, Control Panel and then Hardware and Sound. 2. Under Tablet PC Settings, tap Calibrate the screen for pen or touch input. 3. On the Display tab, under Display options, tap Calibrate and then Yes to allow the program to make changes. 4. Follow the on-screen instructions to calibrate the touch screen.
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PT3290PW Driver Installation Instructions: If you are using a PC running, Windows® 7/8/10, follow the instructions below: 1. Power on the PC. 2. Make sure that the USB cable is connected to the computer. 3. Windows® 7/8/10: For Projected Capacitivethe driver is a mouse emulation driver. If your Windows version is Windows 7 or later, there is no need to install this driver. There is a HID touch digitizer build-in driver in Windows 7/8/10. If you are using a PC running driver Linux kernel 2.6.
Technical Support Cables and Accessories To find cables and accessories for your Planar monitor, touch screen or other Planar products visit our online store at www.PlanarOnline.com. Technical Support Visit Planar at http://www.planar.com/support for operations manuals, touch screen drivers, warranty information and access to Planar’s Technical Library for online troubleshooting.
© 10/2016 Planar Systems, Inc. Planar is a registered trademark of Planar Systems, Inc. Other brands and names are the property of their respective owners. 020-1324-00A Technical information in this document is subject to change without notice. P/N 36.
