Personal VoIP Gateway SKG-300 User Manual 1
Copyright Copyright (C) 2005 PLANET Technology Corp. All rights reserved. The products and programs described in this User’s Manual are licensed products of PLANET Technology, This User’s Manual contains proprietary information protected by copyright, and this User’s Manual and all accompanying hardware, software, and documentation are copyrighted.
Index Chapter 1 Introduction.................................................................................................................... 4 SKG-300 Features ............................................................................................................ 4 Package contents .............................................................................................................. 4 System requirements........................................................................................
Chapter 1 Introduction Thank you for purchasing SKG-300 Personal VoIP Gateway. PLANET provides several types of Skype solution to meet various demands. As illustrated, customers can use any home phone for both Internet-based and standard telephony, without the need for special phone, headsets or microphones.
¾ Quick Installation Guide ¾ CD-ROM with User’s Manual, Driver and Utility System requirements Minimum System Requirements： ¾ Microsoft Windows 2000/XP ¾ Pentium 400MHz CPU or equivalent ¾ 128MB RAM ¾ 10MB free Disk Space ¾ CD-ROM drive ¾ Internet connection (any broadband: ADSL or Cable ) ¾ Standard telephone landline subscription (PSTN) ¾ Skype™ version 1.
Chapter 2 SKG-300 Setup 2.
Port Descriptions Line For connecting to PSTN line Phone For connecting to a phone set USB For connecting to a computer or laptop 2.2 SKG-300 utility setup "Note: Do not connect the SKG-300 adapter to your computer until instructed to do so by the installation wizard. The following instructions will guide you to through the process of installing the PLANET Personal VoIP Gateway SKG-300.
Then you will see the End User License Agreement. Click the “I have read …” checkbox and press the I Agree button as shown below. Wait until you see the following popup and press the OK button. Connect the USB cable to the SKG-300 adapter USB port as shown below: The other end of the USB cable must be connected to a USB port on your computer as shown below, or to an AC Powered USB hub.
"Note : The SKG-300 Adapter MUST not be connected to a bus powered USB hub. You will see the following Windows New Hardware Found Wizard. Select Install from a list or specific location (Advanced) and press the Next button, input the installation program location and press Next button. The installation will continue and you will see the following screen.
When you see the following screen, press the Finish button. Then you will see the following Windows New Hardware Found Wizard screen. Select Install from a list or specific location (Advanced) and press the Next button, input the installation program location and press Next button. The installation will continue and you will see the following screen.
When you see the following screen, press the Continue Anyway button. When you will see the following screen, select the option, “allow this program to use Skype” and press the OK button.
When you see the following screen, press the Finish button. STEP 3: When the installation completes you should see the following message appear near your system tray and a new telephone icon (circled in red below) in your system tray as shown below. The telephone icon indicates that the SKG-300 software is installed and running and that you can start making calls via Skype™ and the SKG-300 adapter.
STEP 4: Connect a standard telephone handset to the SKG-300 phone jack using a telephone cable as shown below STEP 5: Connect a telephone cable between the SKG-300 line jack and a wall jack as shown below. Note that this is only required for making regular phone calls or for forwarding Skype calls to your mobile (or other off-site) phone or for toll bypass applications.
You final configuration should resemble the following.
Chapter 3 SKG-300 Configuration 3.1 Enable SKG-300 In order to use SKG-300 and its features, (1) the SKG-300 adapter must be plugged into the PC, (2) a telephone handset must be plugged into the SKG-300 adapter, (3) the SKG-300 adapter must be connected to the telephone wall jack1 and (4) the SKG-300 agent must be running (see green telephone in the Windows System Tray).
You may see the following screen, select the option, “allow this program to use Skype” and press the OK button. You should now see the SKGAgent in the Windows System Tray as shown below. You are now ready to use the Planet Personal VoIP Gateway. SKGAgent States When the SKG-300 adapter is installed and the software is installed properly, then you will see a green phone in the system tray as shown below.
When the SKGAgent is not running, there is no phone in the system tray. 3.2 Testing SKG-300 Skype provides a useful feature to test your connection. It is called Echo123. If you send “callme” in a chat with echo123, the echo123 service will call you and let you leave a message which will be played back to you. This will help you verify that the SKG-300 adapter, SKG-300 driver and the telephone are all connected and installed properly.
You will see the following chat screen and you should enter “callme” and press the Enter key on your keyboard. Within 10-20 seconds, you should see the following screen, and the telephone connected to the SKG-300 adapter should ring. Pick up the handset and follow the instructions. The Echo Test Service will ask you to leave a message which will be played back immediately. This will help you verify that the SKG-300 adapter, SKG-300 driver and the telephone handset are all connected and installed properly.
When the test concludes you can press OK on the following screen. and then press Finish on the following screen. 3.3 Making and Receiving Calls You can continue to use the telephone handset connected to the SKG-300 adapter to make and receive standard telephone calls as you used without any change. To make a standard phone call, just pick up the handset and dial as you normally would. To answer (receive) a standard phone call just pick up the handset when the phone rings.
call, dialing as per the SkypeOut™ recommended dialing sequence, 00 + country code + telephone number (e.g. 00 886 2 22199518) and pressing the asterisk (*) key. In order to make a call to a Skype™ contact, you will need to use the Skype™ program to assign a speed dial (as described in the next section) to each person you would like to call from the SKG-300 connected handset.
Step 3: You will now see an indication that the Skype™ contact has a speed dial associated with them as shown below. 3.5 Switching Between VoIP and Regular Calls While on a regular phone call you may receive a Skype™ call or while on a Skype™ call you may receive a regular call.
can do the following: • Press ‘#1’ to answer new call keeping current call on-hold • Press ‘##’ to answer call and terminate current call Once having 2 active calls, you may: • Press ‘#1’ putting current call on-hold switching to other call • Press ‘##’ terminating current call switching to other call • Press ‘#2’ to conference the calls together (see next section) While on a regular phone call, if you receive a Skype call, you can see the Skype username on your telephone (if it has alphanumeric C
You will see the SKG-300 configuration screen as shown below. Press the Call Forwarding tab to see the Call Forwarding parameters as shown below.
• Check the Enable Call Forward checkbox as shown below • Select the number of rings before the forwarding takes place as shown below. Then select the telephone that should be dialed on the telephone line and press the Apply and/or Exit button as shown below. Enter the telephone exactly as you would dial it if you were to pick up a telephone directly connected to the phone line.
If you are on a PBX, you may need to press a digit to get an outside line (i.e. 9). In this case you would enter 0,,,22199518. In order to forward incoming regular calls to a VoIP call, such as through SkypeOut™ or to a Skype account, enter speed dial number (e.g. 22) associated with the Skype User without the * key (as shown above).or enter the SkypeOut™ number (e.g. 00886222199518). "Note You may need to disable suspend mode in your computer to prevent the computer : from going into sleep mode.
3.9 Toll Bypass Toll bypass is similar to forwarding, except the incoming caller hears a beep, enters a password and then dials out an arbitrary number instead of fixed forwarding as described in the previous section. There are two common scenarios for this. You can call in from your mobile phone to the computer that the SKG-300 adaptor is connected to and make a low cost SkypeOut international call.
In order to enable toll bypass of incoming PSTN calls, change the Phone Line to VOIP settings as follows: • Check the Enable Toll Bypass checkbox as shown below • Select the number of rings before the forwarding takes place as shown below.
Set your password and press apply as shown below. The password can be any 4 to 8 digits When you call into your telephone line you will hear a beep. Enter the pin code followed by the * button and then enter the Skype speed dial (e.g. 22) or the SkypeOut telephone number (e.g. 00 + country code + telephone number) followed by the * button. In order perform toll bypass on an incoming Skype call, enable Toll Bypass in the VoIP to Phone Line section.
"Note You may need to disable suspend mode in your computer to prevent the computer : from going into sleep mode. If the computer is in sleep mode, then forwarding will not work. Or you can enable “Disable Standby/Hibernate” in configuration. 3.10 Call Recorder The SKG-300 adapter can be configured to record PSTN or Skype voice by manually or automatically. Right click on the SKGAgent (green telephone in the Windows System Tray) and select configure as shown below.
Automation： Inactive：SKG-300 will not record any voice. Record next call：SKG-300 will only record the next call, and then the Automation status will change to Inactive. Record all calls：SKG-300 will record all the calls automatically; user can check the voice file in the specific directory. Manual Control：User can select to record which call he wants to save, just press the red circle button to start recording, and press black square button to stop the recording.
User Action Key Repeat current message 1 Delete current message, move to next 2 Keep current message, move to next 3 Delete all messages 9 9. If you don’t enter any valid key within 5 sec after message has ended, the system will behave as if you pressed ‘3’ To exit voicemail mode press ‘##” or place the attached telephone in the handset (i.e. on hook). Alternatively, pressing ‘#1’ will also exit voicemail mode. In either case, the currently playing message will be stopped. 3.
The Initiate VoIP Call – press these keys to get a VoIP dial-tone. You can now dial a SkypeOut™ call or a Skype™ speed dial call from your telephone handset. The Send Key – press this key following the phone number (or speed dial number) when making a VoIP call. The Call Waiting Sequence – press these keys during a call to switch between a VoIP and regular call. For example to switch from a regular telephone call to an incoming Skype™ call or to switch from a Skype™ call to an incoming regular phone call.
When the uninstall indicator disappears, the un-installation is complete. 3.15 Troubleshooting The first step in troubleshooting is to read the readme.txt that appears in the SKG-300 program group. It contains a list of known issues for the current SKG-300 driver version. To find out the driver version, right click on the SKGAgent (green telephone in the system tray) and select About. You will see the SKGAgent About screen below.
Common Fix If SKG-300 was working OK and suddenly stops working properly (e.g.
• If the Skype™ application was terminated for any reason while the SKG-300 agent was running, you will need to exit the SKGAgent and then restart it. • Some telephone handsets require a battery to be installed in order to ring. If your handset supports a battery, make sure there is a battery installed and that the battery is not depleted.
Check the Audio In and Audio Out list boxes and make sure SKG-300 Skype Audio Device is selected.
