Blackwire 5200 Series Corded USB Headset with 3.
Contents Overview 3 Setup 4 Load software Fit 4 5 Adjust the headband 5 Position the boom 5 Adjust the boom 5 Basics 6 Make/take/end calls Volume 6 Mute 6 Troubleshooting Headset 7 Support 6 7 8 2
Overview Icons Inline control LEDs Function Call button Triple flash green Incoming call Double flash green Call on hold Solid green On a call Volume up button Increases the listening volume Volume down button Decreases the listening volume Mute button Solid red Headset is muted 3
Setup Power on your headset by connecting to your computer or mobile device via USB or 3.5 mm connector. IMPORTANT Ensure that your 3.5 mm connector is fully connected to the headset controller. Load software IMPORTANT Some softphones require the installation of Plantronics Hub for Windows/Mac to enable headset call control (answer/end and mute) functionality. Download Plantronics Hub for Windows/Mac by visiting plantronics.com/software.
Fit Adjust the headband Lengthen or shorten the band until it fits comfortably. The cushions should sit comfortably over the center of your ears. Position the boom The headset can be worn with the boom on your left or right side. For true stereo listening, wear the boom on your left side. Rotate the boom to align with your mouth. Adjust the boom Gently bend the boom in or out so it is approximately one finger width from the corner of your mouth.
Basics Make/take/end calls Headset call control is a software feature and dependent on a compatible softphone. If you have not installed Plantronics Hub or do not have a compatible softphone, press the headset call button first and then make/take/end the call using the softphone application. Download Plantronics Hub for Windows or Mac atplantronics.com/software . NOTE Inline feature support is not available when the headset is connected via the 3.5 mm jack.
Troubleshooting Headset I hear a high-pitched noise when wearing the headset. • Ensure that your 3.5 mm connector is fully connected to the headset controller. I cannot hear caller. • Listening volume is too low. Press the volume up button on the headset. and/or ensure that the volume setting on your computer is set accurately. • Your headset is not set as the default audio device. Use the audio settings in your sound control panel/preferences to select your headset as the default audio device.
Support NEED MORE HELP? plantronics.com/support Plantronics, Inc. Plantronics B.V. 345 Encinal Street Scorpius 171 Santa Cruz, CA 95060 2132 LR Hoofddorp United States Netherlands © 2017 Plantronics, Inc. Blackwire and Plantronics are trademarks of Plantronics, Inc. registered in the US and other countries, and Plantronics Hub is a trademark of Plantronics, Inc. All other trademarks are the property of their respective owners. Patents: US 8,504,115; patents pending. 209253-06 (09.
