Blackwire 3200 Series User Guide
Contents Overview 3 Setup 4 Load software Fit 4 5 Adjust the headband 5 Position the boom 5 Adjust the boom 5 Use the inline controller Make/take/end calls Volume 6 Mute 6 Troubleshooting Headset 7 Support 6 6 7 8 2
Overview Icons Inline control LEDs Function Call button Flashes green Incoming call Solid green On a call Volume up button Increases the listening volume Volume down button Decreases the listening volume Mute button Solid red Headset is muted 3
Setup Power on your headset by connecting to your computer or mobile device. You can connect your headset in 2 ways: 1 Via USB-A/USB-C connector NOTE Headset call control functionality may vary in mobile devices. 2 Via 3.5 mm connector* NOTE Headset call control functionality is not available. * 3.
Fit Adjust the headband Position the boom Lengthen or shorten the band until it fits comfortably. The cushions should sit comfortably over the center of your ears. This headset can be worn on the left or right side. Rotate the boom to align with your mouth. CAUTION To avoid breaking the boom, only rotate it up and over 180°. Adjust the boom Gently bend the boom in or out so it is approximately two finger widths from the corner of your mouth.
Use the inline controller Make/take/end calls Headset call control is a software feature and dependent on a compatible softphone. If you have not installed Plantronics Hub or do not have a compatible softphone, press the headset call button first and then make/take/end the call using the softphone application. Download Plantronics Hub for Windows or Mac atplantronics.com/software . Answer or end a call Tap the Call button or use your softphone. Make a call Dial using your softphone application.
Troubleshooting Headset I cannot hear caller. • Listening volume is too low. Press the volume up button on the headset. and/or ensure that the volume setting on your computer is set accurately. • The analog headset is not set as the default audio device. Use the audio settings in your sound control panel/preferences to select your headset as the default audio device. Callers cannot hear me. • Headset is muted. Slide the mute button up to unmute the microphone.
Support NEED MORE HELP? plantronics.com/support habitatsoundscaping@plantronics.com Plantronics, Inc. Plantronics B.V. 345 Encinal Street Scorpius 171 Santa Cruz, CA 95060 2132 LR Hoofddorp United States Netherlands © 2017 Plantronics, Inc. Blackwire and Plantronics are trademarks of Plantronics, Inc. registered in the US and other countries. All other trademarks are the property of their respective owners.
