USER GUIDE Plantronics .
TABLE OF CONTENTS Welcome Thank you for choosing the Plantronics .Audio™ 920 Bluetooth® Headset System. To get the most from your new headset solution, we recommend that you take the following steps: Welcome 3 What is Bluetooth? 3 Package Contents and Features 4 Charging 5 Powering 6 Pairing 7 • Follow the steps in the “Troubleshooting” section on page 17. Installing PerSonoCall Software 9 • Contact the Plantronics Technical Assistance Center at www.plantronics.com/support.
Package content and features CHARGING 4 3 5 2 1 6 7 8 1. Call control button 2. Wind screen 9 USB Charging 3. Adjustable ear loop 10 4. Ear tip 5. Charging jack 6. Noise canceling microphone 11 7. Headset USB Charging Cable 8. PerSonoCall® Software CD Warning: Do not use your headset while it is connected to the charger. 9. USB Bluetooth Adapter BUA-100 Check the charge level 10. Pairing/Connect Button When you turn on the headset, the indicator flashes red to show the charge level. 11.
POWERING PAIRING Powering USB Bluetooth Adapter Pairing Headset with Bluetooth Phone 3 4 2 1 The USB Bluetooth adapter is automatically powered on upon inserting into the USB port of the computer. If your USB port on the computer is hard to access, you can use a USB extension cable (not included). NOTE: The USB Bluetooth adapter is automatically active with the current paired headset upon powering on. Before using your headset for the first time, you must pair it with your Bluetooth phone or device.
PAIRING INSTALLING PERSONOCALL® SOFTWARE Pairing Headset with USB Bluetooth Adapter Plantronics PerSonoCall® software provides the link between your Bluetooth headset and the internet calling application on your computer. PerSonoCall software provides the ability to remotely detect and answer/end a call from your internet calling application via the headset call control button. 2 sec. 1. With the CD inserted, go to the PerSonoCall main screen and click on “Install the PerSonoCall Software.” 2.
PROPER FIT HEADSET CONTROLS 1. Lift the ear loop. Action Steps 2. Swivel the ear loop to the right to wear it on your left ear, or swivel it to the left to wear it on your right ear. Turn on the headset Press and hold the call control button until the indicator glows blue. The indicator then flashes red up to three times to show you the battery charge level. Turn off the headset Press and hold the call control button until the indicator glows red. When the power is off, the indicator stays off.
INDICATOR LIGHTS Tips • If you’re wearing the headset, you hear ascending tones when the power turns on and descending tones when the power turns off. • When you receive a call, your phone may ring before your headset rings. Wait until you hear the ring in your headset before you press the call control button to answer the call. • For best performance, position your phone on the same side of your body as your headset.
Multipoint Hands-Free Features Plantronics Audio .920 supports multipoint technology, which allows you to switch between two different Bluetooth audio devices. This enables you to use one headset between two different phones. If your phone and your wireless service provider both support hands-free operation, you can use the following features: Pair another Bluetooth device Repeat the pairing steps with the new device.
Headset Specifications Talk time* Battery enables up to 8 hours Standby time* Battery enables up to 180 hours Charge time 2 hours for full charge Range Up to 33 feet (10 metres) Headset weight 16 grams TROUBLESHOOTING FOR .AUDIO 920 Problem Solution My headset does not work with the internet calling application I am using on my PC. (I cannot answer or disconnect from the headset call button). Check compatibility list on www.plantronics.
TECHNICAL ASSISTANCE My headset stops responding to button presses. Headset battery may be dead, so be sure the headset is fully charged. See page 5. When a PC goes into standby or hibernation, the USB Bluetooth adapter no longer is powered on. Be sure your PC is in an active state. Battery talk time or standby time is significantly degraded even after a full charge. Battery may be deteriorating. Call your supplier or Plantronics. I hear beeps in the headset.
Exposure to RF Radiation The internal wireless radio operates within the guidelines found in radio frequency safety standards and recommendations, which reflect the consensus of the scientific community. Independent studies have shown that the internal wireless radio is safe for use by consumers. Visit www.plantronics.com for more information.
