Blackwire C435-M ® Headset User guide TM
Contents Welcome 3 System requirements 3 Registering your product online 3 Technical assistance 3 What’s in the box 4 Headset features 5 Accessories 6 Using your headset 7 Connecting the headset 7 Wearing the headset 7 Checking audio settings 9 In-line controls 10 Useful tips 11 Clothing clip 11 Stereo cable tidy 11 Hook and eye cable tidy 12 Troubleshooting 13 2
Welcome Congratulations on purchasing your new Plantronics product. This guide contains instructions for using your Blackwire C435-M headset. Please refer to the safety instructions found in the Quick Start Guide for important product safety information prior to installation or use of the product.
What’s in the box Blackwire C435-M headset Carrying case Large and small ear gels and mono connector cover 4
Headset features 1 2 3 4 8 9 5 10 1 Noise-cancelling microphone 2 Right speaker 3 Right ear loop 4 Ear gel (fitted) 5 Left ear loop 6 Ear gel (fitted) 7 Left speaker 6 7 11 12 13 14 8 Stereo cable tidy 9 Mono/stereo connection 10 In-line control 11 Mute/unmute 12 Volume up/volume down 13 Call answer/end 14 USB connector 5
Accessories (Sold separately) Headband and case For those who would prefer a neckband wearing style. An accessory (with its own larger case) is available as an option.
Using your headset Connecting the headset Simply plug the headset into the USB port on your PC. Wearing the headset The headset comes fitted with the ear loop and medium ear gel. 1 To wear the headset, simply place the ear gel in your ear with the loop at the top of your ear and rotate the microphone boom forwards. The microphone should be pointed to the corner of your mouth. If it cannot be comfortably positioned there, you can rotate the ear loop and gel to fit your ear.
2 The headset comes configured with the microphone on the left but it’s very simple to switch the microphone to your right ear if you prefer that configuration. Simply pull the ear loops off the speaker, rotate them and replace. 3 The headset comes with medium ear gels already fitted. If you find that the headset is uncomfortable or unstable, you can easily change the gel to suit. Simply unpeel the gel that is on the speaker and replace with a different one.
5 For those users who do not want speakers in both ears (all the time or just occasionally), you can disconnect the second speaker at the connection point shown below. This will automatically change the headset from stereo to mono (and vice versa when reconnecting) * *The headset is supplied with a cover for the connector when configured as a mono headset. Checking audio settings 1 Ensure Microsoft® Lync™/Microsoft® Office Communicator is running on PC.
In-line controls Call answer/end Can be used to answer or end a call directly from the headset with a single press. LED will flash green when a call is coming in and be solid green when on a call. Volume Volume up and down are available. Mute A single press of the mute button will mute the microphone. A red LED will be on when you are muted. Pressing this button again will take the microphone off mute.
Useful tips Clothing clip This will reduce the weight of the cable on the capsule for greater comfort. It will also reduce the tug on the capsule from the USB cable if you move away from the PC whilst wearing the headset. Stereo cable tidy This can help reduce cable tangle. When you remove the headset, zip up the cable and you reduce the risk of the headset cable becoming tangled. This is also advised when wrapping the cable to stow in the case.
Hook and eye cable tidy If you want to reduce the cable on your desk, simply wrap the excess in the hook and eye cable tidy.
Troubleshooting Problem Solution I cannot hear. Ensure that the C435-M is set as the audio device in Microsoft Lync/ Communicator (refer to Microsoft for instructions on changing the audio output). Ensure that the C435-M is set as the default listening device in Windows. Make sure that the volume settings on the headset, Windows and Lync/Communicator are not turned down. I cannot be heard.
Congratulations! The product you have just purchased carries the TCO Certified Headsets 2 label. This means that your headset is designed and manufactured according to some of the strictest performance and environmental criteria in the world. The manufacturer of this headset has selected it to be certified to TCO Certified Headsets 2 as a sign of usability, high performance and reduced impact on the natural environment.
