Voyager PRO UC v2 ® Bluetooth headset BT300 Bluetooth USB adapter USER GUIDE
Contents Welcome Voyager Pro UC next generation technology.
Welcome Congratulations on purchasing your new Plantronics Voyager PRO UC. This user guide contains instructions for setting up and using your Voyager PRO UC Bluetooth headset and BT300 Bluetooth USB adapter. Voyager Pro UC next generation technology.
What’s in the box 1 2 3 4 6 5 1 Voyager PRO UC Headset with pre-installed medium ear tip 2 Bluetooth USB Adapter 3 Soft gel ear tips (small & large) and optional foam tip covers (small & medium) 4 Carry case 5 AC charging cable 6 USB charging cable 4
Adapter and headset basics Bluetooth USB adapter 1 1 LED indicator light Headset 1 2 3 4 5 1 Volume/Mute button 2 Call button 3 Micro USB charging port 4 Power button 5 LED indicator light Stowing the headset 5
Headset controls  3 1 2 4 5 1 Volume/Mute button Increase/decrease volume Mute/unmute mic during a call Pause/play audio Tap + or – button to adjust listen volume 1-second press of both + and – buttons 1-second press of both + and – buttons 2 Call button Answer or end a call (PC or mobile) Redial Initiate mobile phone’s voice-dialling* Reconnect lost connection 1 tap 2 taps 2-second press until tone heard 1 tap * Feature not supported by all mobile phones 3 Micro USB charging port 90 minutes
Charge your headset Charge your headset before using. Plug in your headset and place on a flat non-metallic surface. The Smart Sensors in your headset fully calibrate while charging. When fully charged, the LED goes off. NOTE Always charge at near room temperatures; never charge battery at temperatures below 0ºC (32ºF) or above 40ºC (104ºF). charging time 30 min ............................ Minimum charge before first use 1.5 hours .......................
Fit your headset Fitting the headset The headset comes configured for the right ear, with the medium ear tip installed, however you can replace it with the small or large ear tip provided or configure the headset to fit on the left ear. For the best sound clarity and comfort, make sure you have a secure fit. Replace the ear tip for a better fit. 1 Grip the ear tip and gently push it into the speaker housing. 2 Rotate it a quarter turn to the left to unlock. 3 Pull the ear tip away from the headset.
Quick-turn adjustment for the left ear 1 Pivot the boom into an upright position. 2 Rotate the boom and speaker to the other side of the headset and lower it before fitting your other ear. 1 2 Accessories and replacement parts You can order additional accessories and replacement parts here: plantronics.
Pairing your Bluetooth USB adapter Initial pairing Your Bluetooth USB adapter comes pre-paired to your Voyager PRO UC headset. To re-pair your Bluetooth USB adapter In the event that your headset and Bluetooth USB adapter are not paired or become unpaired do the following: 1 Start with the headset powered off. 2 Remove the Bluetooth USB adapter. 3 Place the headset in pairing mode by pressing and holding the power button headset LED flashes BLUE/RED.
Connect PC and call 1 Power headset on. 2 Insert Bluetooth USB adapter directly into your PC USB port. The LED will flash and then turn solid blue to indicate the headset is connected to the PC. The LED remains solid blue when not on an active call. NOTE Do not insert directly into a docking station or hub. NOTE It is normal to see the LED flash at start-up before connection is established. 3 Load Plantronics Enterprise software by visiting plantronics.
PC audio setup for Windows XP (To reach this screen: Start > Control Panel> Sound and Audio Devices)  Default setting: All PC sounds and audio is played in the headset. Alternative setting: All PC sounds played through your PC speakers and communication audio is played in your headset. 5 Place a call from your computer softphone. During an active call, the Bluetooth USB adapter will flash blue.
Pair mobile phone and call 1 Ensure your headset is fully charged. Press and hold the power button on the headset until the indicator light flashes red and blue. The headset is now in pairing mode. NOTE If you don’t see the red and blue flash, press and hold the power button to turn your headset off. Then press and hold the power button again until you see the red and blue flash. The headset will stay in pairing mode for ten minutes.
Placing a call with your headset and Bluetooth mobile phone To place a call Dial number on your mobile phone keypad. Redial last number* Double press call button. There will be a double low tone on each press. A final tone indicates the last number has been redialled. Activate voice dialling* Press and hold call button for two seconds. First tone on key press start, followed by a second tone which indicates voice dial is activated. * Only available on mobile phones that support these features.
Advanced features Smart Sensor features Smart Sensors detect whether or not you are wearing the headset. Sensors are located in the ear loop and the speaker. Auto answer call: When you are not wearing your headset. When you have an incoming call on your mobile or computer softphone, put on the headset and the call will be answered automatically. You do not have to press the call button. Auto pause media: When you are listening to audio.
Listening to Audio via A2DP (Advanced Audio Distribution Profile for Bluetooth) Your Voyager PRO UC headset can play media files (music, podcasts, etc.) from any A2DPenabled mobile device. Play/Pause You can pause/resume your music from the mobile phone by depressing and holding the headset’s volume + and – keys simultaneously until you hear a tone. Also see Auto pause media in the Smart Sensor features table.
Headset controls, indicators and voice prompts Action Indicator light Tone Voice prompt Power on/off Press power on/ On: solid blue for off button 2 seconds 2 seconds Off: solid red for 2 seconds On: ascending tone Off: descending tone On: “Power on” followed by a voice prompt detailing battery status.
Optional Plantronics software Optional Plantronics software must be downloaded to access the Plantronics Control Panel. Load Plantronics software by visiting plantronics.com/software and click on the download button. Plantronics Control Panel If you have chosen to download and install the optional Plantronics software you may make changes that affect the performance of your headset by using the Plantronics Control Panel.
Applications tab Displays the status of Plantronics support for various applications such as softphones and media players Preferences tab Allows you to set preferences for the media player as well as other general settings 19
About tab Provides online access to the user guide and support and displays your headset system’s information Plantronics Update Manager Check for updates automatically By enabling this tick box, you will activate a periodic automatic check for available software updates.
Troubleshooting Troubleshooting — softphone usage My headset doesn’t work with my computer softphone. Make sure your headset is charged. Make sure your headset is on and connected. Press the call button on your headset. Fine-tune the listening volume with the call button. Ensure that the headset is the default sound device. The Plantronics control panel will launch the sound devices control panel by going to Plantronics Control Panel > Preferences > General – Launch Audio Devices Control Panel.
Troubleshooting — Mobile phone usage My headset does not work with my phone. Ensure that the headset is fully charged. Make sure the headset is paired with the Bluetooth phone you are trying to use. My phone did not locate the headset. Turn both your phone and headset off, then restart the mobile phone and repeat the pairing process on page 15. (Pair mobile phone and call) I could not enter my PIN code. Turn both your phone and headset off and on and then repeat the pairing process on page 15.
NEED MORE HELP? plantronics.com/support Plantronics, Inc. 345 Encinal Street Santa Cruz, CA 95060 United States plantronics.com ©2011 Plantronics, Inc. All rights reserved. Plantronics, the logo design, Plantronics Voyager, PerSono and Sound Innovation are trademarks or registered trademarks of Plantronics, Inc. Microsoft, Windows and Vista are trademarks or registered trademarks of Microsoft Corporation. Skype is a trademark of Skype Limited or other related Skype companies.
