Owner's Manual CORDLESS HEADSET TELEPHONE CT11, CT12

ManualsBrandsPlantronics ManualsCordless TelephoneCT12

PRODUCT INFORMATION BOOKLET

CORDLESS HEADSET

TELEPHONE

CT11/12

CT11

CT12

CT11-12_020904 2/13/04 10:47 AM Page 1

Summary of content (25 pages)

PAGE 1
CT11-12_020904 2/13/04 10:47 AM Page 1 CORDLESS HEADSET TELEPHONE CT11/12 CT11 CT12 PRODUCT INFORMATION BOOKLET
PAGE 2
CT11-12_020904 2/13/04 10:47 AM Page 2 BASICS WELCOME BASICS . . . . . . . . . . . . . . . . . . . 3 Caller ID Options . . . . . . . . . . . 3 Making and Receiving Calls. . . . 6 Ringer Tone Setting. . . . . . . . . . 7 Ringer Volume Setup . . . . . . . . 8 Ringer Mute (temporarily) . . . . . 8 Redialing a Call . . . . . . . . . . . . 9 Distinctive Ringer Setup. . . . . . 10 Adjusting Headset Volume . . . 11 Mute Microphone . . . . . . . . . . 11 Tone Dialing Switch-over . . . . .
PAGE 3
CT11-12_020904 2/13/04 10:47 AM Page 4 ENTERING YOUR AREA CODE TIP Standby Mode: The remote is not in use, is off the base, and TALK/FLASH has not been pressed. A dial tone is not present. To change your Caller ID options: 1) When the phone is in the standby mode, press MENU/MUTE. 2) Press ▲ or ▼ to move the pointer to “Caller ID Setup”, then press SELECT/CH. 3) Press ▲ or ▼ to choose “Auto Talk” or “CIDCW”, then press SELECT/CH. 4) Press ▲ or ▼ to change the selection.
PAGE 4
CT11-12_020904 2/13/04 MAKING 10:47 AM AND Page 6 RECEIVING CALLS Put on the headset. Remote On Base Remote Off Base To answer Pick up the remote and press TALK/FLASH OR (AutoTalk) Pick up the remote. Press TALK/FLASH OR (AutoTalk) Press any number key, ✱/TONE, or # . To make a call 1) Pick up the remote. 2) Dial the number, then press TALK/FLASH. Dial the number, then press TALK/FLASH. NOTE: The remote must be out of the base during calls.
PAGE 5
CT11-12_020904 2/13/04 10:47 AM Page 8 REDIALING RINGER VOLUME SETUP If you select “Ringer Off”, appears on the display when you make or receive calls, or when charging the remote. 1) When the phone is in the standby mode, press MENU/MUTE. 2) Press ▲ or ▼ to move the pointer to “Ringer Volume”, then press SELECT/CH. 3) Press ▲ or ▼ to move the pointer through the ringer settings (Ringer Off, Ringer Low, or Ringer High).
PAGE 6
CT11-12_020904 2/13/04 10:47 AM Page 10 DISTINCTIVE RINGER SETUP See ”Storing Phone Numbers, Names, Distinctive Rings, and Speed Dial” on page 17 for storing a Distinctive Ring in the Phonebook. 10 “Distinctive Ringer” allows you to preset memory locations with a designated ring tone. When an incoming call is received and the Caller ID information matches the information in one of the memory locations, the Distinctive Ring that has been stored for that particular caller will sound.
PAGE 7
CT11-12_020904 2/13/04 10:47 AM Page 12 TONE DIALING SWITCH-OVER The tone feature only applies when the dial mode is set to pulse. A tone number can be stored in a memory location. This is referred to as Chain Dialing. (See page 25.) Some telephone companies use equipment that require pulse dialing (sometimes referred to as rotary dialing). If you need to enter tone dialing digits, you can switch-over to tone dialing during the call.
PAGE 8
CT11-12_020904 2/13/04 FLASH TIP AND Page 14 CALL WAITING If you have Call Waiting service and a call waiting tone sounds while you are on a call, press TALK/FLASH to accept the waiting call. There is a short pause, then you will hear the new caller. To return to the original caller, press TALK/FLASH again. MESSAGE LED The message waiting LED on the remote is designed to work with your voice mail service provided by your local telephone company.
PAGE 9
CT11-12_020904 2/13/04 10:47 AM Page 16 STEPS TO ENTER NAMES AND SPECIAL CHARACTERS USING THE KEYPAD THE PHONEBOOK When entering names and/or phone numbers, each of the four steps in the entry process must be completed. A “Done” message and a beep indicate the name/phone number is complete. PHONEBOOK Refer to the letters on the number keys to select the desired characters.
PAGE 10
CT11-12_020904 2/13/04 10:47 AM Page 18 PHONEBOOK STORAGE PROCESS TIP TIPS When the memory is full, you will hear a beep and “Memory Full” appears. You cannot store any more names and numbers. 18 1) From Standby (the Remote charged and the Talk Button not pressed — display is blank), press the /tSPEED button. 2) Press the SELECT/CH button to begin the storage process. “Store/Edit Name” appears. STEP 2: STORING PHONE NUMBERS 5) From the “Store/Edit No.” display.
PAGE 11
CT11-12_020904 2/13/04 VIEWING TIP THE Page 20 PHONEBOOK Your phone stores names/numbers in the Phonebook memory locations, and you can search names in alphabetical order. You can view the Phonebook during a call as well as when the phone is in the standby mode. 1) Press /tSPEED. If you press /tSPEED during a call, the screen on the right appears. 2) Press ▲ or ▼, or the number keypad to view the Phonebook locations. A) ALPHABETICAL ORDER Ascending order: Press ▼ to view locations.
PAGE 12
CT11-12_020904 2/13/04 10:47 AM Page 22 MAKING CALLS USING THE PHONEBOOK FROM STANDBY MODE 2) Press ▲ or ▼ to view the Phonebook locations (see “Viewing the Phonebook” on page 19). 3) Press TALK/FLASH. The displayed number is dialed. 4) To hang up, press END. FROM TALK MODE 1) Press TALK/FLASH. 2) Press /tSPEED. 3) Press ▲ or ▼ to view the Phonebook locations (see “Viewing the Phonebook” on page 19). 4) Press SELECT/CH. The number in the displayed Phonebook location is dialed.
PAGE 13
CT11-12_020904 2/13/04 10:47 AM Page 24 CHAIN DIALING 3) When the Phonebook location to be edited appears, press SELECT/CH. “Store/Edit Name” appears. 5) Press SELECT/CH. You will hear a confirmation tone and “Done!” appears on the display. DELETING THE STORED DATA 1) Select the Phonebook location to be deleted. Press DELETE. “Delete Memory?” appears.
PAGE 14
CT11-12_020904 2/13/04 10:47 AM Page 26 ONE TOUCH DIALING FOR ONE NUMBER You can store one number that you dial often in the One Touch Dial. The one touch dialing allows you to dial that number with one key press. THE ONE TOUCH DIAL 2) Press ▼ once to display the One Touch Dial menu. 3) Press SELECT/CH. 4) Store the name, phone number, and distinctive ring by following the steps 3 to 6 under “Storing Phone Numbers, Names, Distinctive Rings and Speed Dial” on page 17. 3) Press SELECT/CH.
PAGE 15
CT11-12_020904 2/13/04 10:47 AM Page 28 CALLER ID TIPS If you answer a call before the Caller ID message is received (Example: before the second ring), the Caller ID message will not appear. MUST SUBSCRIBE TO CALLER ID SERVICE TO When the telephone rings, the Caller ID feature allows you to view the caller’s name and phone number on the display before you answer the phone. Additionally, you can dial the displayed number and store the information for memory dialing.
PAGE 16
CT11-12_020904 2/13/04 10:47 AM Page 30 CALLER ID DISPLAYS TIP TIP When a private name is received: “Private Name” When a private number is received: “Private Number” When a unknown name is received: “Unknown Name” When a unknown number is received: “Unknown Number” 2) When you pick up the phone, the display changes to “Talk”. (AutoTalk feature is set to On.) The Caller ID list stores information for incoming calls — even unanswered calls.
PAGE 17
CT11-12_020904 2/13/04 10:47 AM Page 32 DELETING INFORMATION FROM THE C ALLER ID LIST TIP Once the Caller ID data has been deleted, the information cannot be retrieved. DELETING A CALLER ID MESSAGE 1) While the incoming Caller ID information is displayed, press DELETE. “Delete Message?” appears. 2) Press ▲ or ▼ to choose “Yes” or “No”. 3) Press SELECT/CH or DELETE. WHEN THE POINTER IS AT “Yes”: A tone WHEN THE POINTER IS AT “No”: The display returns to the Caller ID message.
PAGE 18
CT11-12_020904 2/13/04 10:47 AM Page 34 CALL WAITING DELUXE FEATURES TIPS You cannot store a Caller ID message in the Phonebook if a phone number does not appear in the message. Even if the memory locations are full, the message will be stored in the Phonebook, however, the message will be erased from the Caller ID List. If data is already stored in the One Touch Dial, the old data will be overwritten by the new data.
PAGE 19
CT11-12_020904 2/13/04 10:47 AM Page 36 MORE CHANGING THE DIGITAL SECURITY CODE TIPS If you have not pressed any key for 30 seconds while in the deregistering operation, the phone returns to the standby mode. 36 DE-REGISTER THE SECURITY CODE 1) Remove the remote from the base. In the standby mode, press and hold DELETE and END for about 10 seconds until you hear a confirmation tone. “De-Register?” appears. 2) Press ▲ to select “Yes”, then SELECT/CH.
PAGE 20
CT11-12_020904 2/13/04 10:47 AM INSTALLING TIP You can charge the remote with or without the beltclip. TO ATTACH THE Page 38 THE BELTCLIP Insert the beltclip into the holes on each side of the remote. Press down. TO REMOVE THE BELTCLIP Pull one side of the beltclip to release the tab from the hole. BELTCLIP NOTE ON OUT OF POWER SOURCES RANGE WARNING If you walk away from the base unit you will eventually exceed the maximum operating range for the CT12 cordless headset system.
PAGE 21
CT11-12_020904 2/13/04 10:47 AM Page 40 GENERAL INFORMATION CAUTION Use the specified battery pack (63421-01). Do not remove the battery from the remote to charge it. Never throw the battery into a fire, disassemble it, or heat it. Do not remove or damage the battery casing. CAUTION 40 WARNING: To avoid the risk of personal injury or property damage from fire or electrical shock, only use the battery model and adapter model specifically designated for this product.
PAGE 22
CT11-12_020904 2/13/04 10:47 AM Page 42 TROUBLESHOOTING SYMPTOM SUGGESTION The CHARGE/IN USE LED light won’t illuminate when the remote is placed in the base • Make sure the AC adapter is plugged into base and wall outlet. • Make sure the remote is properly seated in the base. • Make sure the charging contacts on the remote and base are clean. The audio sounds weak and/or scratchy. • Move the remote and/or base to a different location away from metal objects or appliances and try again.
PAGE 23
CT11-12_020904 2/13/04 10:47 AM Page 44 PARTS & ACCESSORIES P/N DESCRIPTION 64375-01 BELT CLIP 64376-01 BATTERY 64377-01 64378-01 66523-01 64406-01 44 P/N DESCRIPTION 63539-01 AC ADAPTER 64460-01 BATTERY COVER 42157-01 NECK STRAP/LANYARD 46186-01 CT12 REPLACEMENT LEATHERETTE EAR CUSHION 45651-01 CT12 REPLACEMENT EAR LOOP 45650-01 CT12 PIVOT BALL RING 61764-01 CT11 REPLACEMENT EAR CUSHIONS REMOTE UNIT CT12 FIREFLY HEADSET CT11 IN-THE-EAR HEADSET PRODUCT INFORMATION BOOKLET
PAGE 24
CT11-12_020904 2/13/04 10:47 AM Page 46 INDEX 0-9 E–H 10 ring options . . . . . . . . . . . . . 7 Earpiece volume . . . . . . . . . QSG* General information . . . . . . QSG* Headset installation. . . . . . . QSG* Headset Volume . . . . . . . . . . . 11 A Area Code. . . . . . . . . . . . . . . . . 5 AutoTalk . . . . . . . . . . . . . . . . . . 4 B Battery pack Preparing and charging . . QSG* Replacement and handling . . 40 Beltclip . . . . . . . . . . . . . . . . . . 38 C Caller ID . . . . . . . .
PAGE 25
CT11-12_020904 2/13/04 10:47 AM Page 48 345 Encinal StreetStreet 345 Encinal SantaSanta Cruz, Cruz, California 95060 California 95060 (800)(800) 544-4660 544-4660 www.plantronics.com www.plantronics.com © 2003 Inc. AllInc. rights Plantronics, the logo ©Plantronics, 2003 Plantronics, All reserved. rights reserved.