Savi Go Wireless Headset System WG101/B ™ User Guide
Welcome Congratulations on purchasing your new Plantronics product. This user guide contains instructions for setting up and using your Savi Go WG101/B (BUA-200 Adapter + WH100/B Headset) Wireless Headset System. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product.
Contents 1 Package Contents and Features.................................. 4 1.1 USB Adapter............................................................. 4 4 Using Your Headset System with Microsoft Office Communicator................................... 9 1.2 Headset.................................................................... 4 Powering Headset On/Off............................................... 9 2 Set Up.........................................................................
1 Package Contents and Features 1.1 Savi Go USB Adapter and Charger Base Power Supply USB Adapter Charger Base USB Charging Cable 1.
Savi Go USB Adapter Features Pairing Button Indicator Light Savi Go Headset Features Earloop Indicator Light Ear Tab Call Control Button (also controls volume and mute functions) Microphone Plantronics Savi User Guide 5
2 Set Up 2.1 Connecting USB Adapter to PC 1 Insert the USB adapter into USB Port on PC. The indicator light on the base will be solid red to indicate the USB adapter is powered on. 2.2 Connecting Power Supply to Charger Base 1 Connect the base power supply into the power jack on the charger base. 2 Connect the power supply to the outlet. The power indicator light will be solid green.
2.3 Fitting Headset 5 The ear tab has been designed to maximize stability of The headset comes with a pre-installed earloop and ear tab. An optional headband is also provided. the headset. It can be rotated on the headset to optimize its fit and comfort in the ear. If desired, the ear tab can be removed by pulling tab from the headset. 1 To install the headband, gently unsnap the pre-installed earloop from the headset. 2 Snap the headband into the headset. The headband can be adjusted to fit.
3 Test Call 3.1 Making a Test Call Using Microsoft Office Communicator 1 Ensure Microsoft Office Communicator is running on your PC. 2 Set the headset and microphone volume to a comfortable level using the Microsoft Office Communicator “Set up Audio and Video” page.* 3 Place a test call using Microsoft Office Communicator. 4 Adjust the receive and listen volume to comfortable levels using the volume control in the “Conversation Window”.
4 Using Your Headset System with Microsoft Office Communicator Powering Headset On/Off The headset will be ready to use once it has been charged in the charger base as described in Section 2.4 Docking and Charging the Headset. To conserve power you may optionally power the headset off, by pressing and holding the call control button for six seconds. The headset indicator light will be lit red for four seconds to confirm that the headset is powered off.
Muting a Headset Call To mute a call, press and hold the call control button down (in the volume down position) for two seconds. You will hear a low/high tone pair indicating the mute is activated. To unmute a call, push and hold the call control button down (in the volume down position) for two seconds. You will hear a high/ low tone pair indicating the mute is deactivated.
Out of Range Warning Pairing Headset to USB Adapter If you are on a call you will hear the audio degrade as you move out of range. The headset and USB adapter are supplied paired to each other. However, if you wish to use a replacement headset with your existing USB adapter, the units can be paired to each other by the following method: If you stay out of range, active calls will be suspended. Calls will be re-established upon walking back into range. 1 Ensure your replacement headset is fully charged.
5 Using Your Headset with your Bluetooth Mobile Phone ® Pairing your Headset to your Bluetooth Mobile Phone 4 Use the commands on your phone to locate the headset. For most phones select Settings>Tools>Connections> Bluetooth>Search>Savi Go WH100. See your phones user guide for more information. 1 Turn on your mobile phone and enable Bluetooth. For most phones select Settings>Tools>Connections> Bluetooth>On. See your phones user guide for more information.
6 Troubleshooting and Common Questions Troubleshooting — Microsoft Office Communicator Usage My headset doesn’t work with Microsoft Office Communicator. Make sure your headset is charged. Make sure your headset is on and connected. Press the call control button on your headset. Fine tune the listening volume with the call control button. If the volume is still too low, adjust the listening volume on the PC using Microsoft Office Communicator*. The sound is distorted or I hear an echo in the headset.
Troubleshooting — Mobile Phone Usage My headset does not work with my phone. Make sure the headset is fully charged. Make sure headset is paired with the Bluetooth phone you are trying to use. See “Pairing Your Headset to your Bluetooth Mobile Phone” on page 12. My phone did not locate the headset. Turn both your phone and headset off and on, and then repeat the pairing process on page 12. I could not enter my PIN code.
Plantronics, Inc. 345 Encinal Street Santa Cruz, CA 95060 United States www.plantronics.com For product support contact us at www.plantronics.com/support. © 2009 Plantronics, Inc. All rights reserved. Plantronics, the logo design, Savi, and Sound Innovation are trademarks or registered trademarks of Plantronics, Inc. Microsoft, Windows and Vista are trademarks or registered trademarks of Microsoft Corporation. The Bluetooth word mark is owned by Bluetooth SIG, Inc.
