User's Guide

Rotate your microphone boom and click it into the up position
Take off your headset (requires active smart sensors). Put on your headset to unmute.
Tap your headset Teams button to quickly open and use the Microsoft Teams desktop
app.
When not on a call, tap your Teams button to view Microsoft Teams app on your
computer.
When your connected USB adapter LED pulses purple, tap your Teams button to view
Teams notifications.
NOTE Teams model and Teams desktop application required. Teams mobile application is not
supported.
Active Noise Canceling (ANC) reduces external noise and enhances your music and sound
quality.
Slide the ANC switch to choose:
Low: recommended for office
High: recommended for loud environments
Smart sensors respond when you put on or take off your headset. Customize in Poly Lens
App. Below describes default settings.
With active sensors putting on the headset will: taking off the headset will:
Mobile/softphone call answer the call keep call in headset
Music/media resume music/media (if
playing previous to taking off)*
pause music/media (if
playing)*
Mute (activate in Poly Lens
App )
unmute if on an active call mute if on an active call
NOTE *Functionality varies by application. May not function with web-based apps.
Reset sensors
You may need to reset the sensors if they are not working as expected.
There are two ways to reset the headset sensors. Choose:
With your headset powered on, charge your headset on the charge stand for 10 seconds
Power on your headset while pressing the Mute
button for more than 4 seconds until the
LEDs flash purple 4 times, being careful to not touch the earcup padding or allow it to
come in contact with surfaces
Disable sensors
You can disable your headset smart sensors 2 ways:
Manage sensors in Poly Lens App
Hold both the Mute
and Call buttons for more than 4 seconds until the LED flashes
purple then red. Repeat to reactivate; the LED flashes purple then blue
NOTE Sensors cannot be disabled while streaming audio.
Launch Microsoft
Teams (Teams model
only)
ANC
Use sensors
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