PREFACE Copyright Copyright 2003 by Plasmon. All rights reserved. This item and the information contained herein are the property of Plasmon. No part of this document may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the express written permission of Plasmon, 4425 ArrowsWest Drive, Colorado Springs, CO 80907-4271.
Safety Agency Standards The Plasmon V15 library complies with the following domestic and international product safety standards: • UL Standard 1950, 2nd Edition: 1995 Safety of Information Technology Equipment. • CSA Standard C22.2 No. 950-95, Safety of Information Technology Equipment. • EN 60950: 1992 +A1 +A2 +A3 +A4 +A11, Safety of Information Technology Equipment.
. CAUTION CLASS 2 LASER RADIATION WHEN OPEN DO NOT STARE INTO BEAM VORSICHT LASERSTRAHLUNG WENN ABDECKUNG GEOEFFNET. NICHT IN DEN STRAHL BLICKEN WARNING: CLASS 2 LASER DEVICE AVOID DIRECT EYE CONTACT The lower label in the figure above is on the bottom of the laser scanner enclosure internal to the library, and is not visible unless the scanner is removed from the robot gripper assembly.
Product Warranty Caution The Plasmon® V15 library is warranted free from defects in materials, parts, and workmanship and to conform to the current product specification upon delivery. For the specific details of your warranty, refer to your sales contract or contact the company from which the library was purchased. The warranty for the library shall not apply to failures of any unit when: • The library is repaired by anyone other than Plasmon personnel or approved agent.
H OW TO U SE T HIS MANUAL First Time Installation If you are installing the library for the first time, refer to the following chapters: • Chapter 1 provides an overview of the library’s features and components. Appendix A lists additional library and tape drive specifications. • Chapter 2 provides instructions for installing the library hardware, connecting the library to the SCSI bus, and powering on the library. Appendix B provides additional information about SCSI configurations.
Conventions Used in This Manual This manual uses the following conventions: [ENTER] Boxed text indicates keys on the operator panel. Notices Three levels of notices are used throughout this document. WARNING A WARNING is used to alert the reader to situations or conditions that could potentially result in personal injury, fire hazard, or equipment damage. CAUTION A CAUTION is used to warn of undesirable procedures, or of situations in which equipment damage could result.
TABLE OF C ONTENTS PREFACE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Trademark Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Preparing Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Installing Cartridges in Fixed Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Installing Cartridges in Magazine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Connecting the Library to the SCSI Bus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Avoiding Interruptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Viewing the Cartridge Inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Resetting the Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Performing Hardware Exercises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Resuming Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 If Problems Occur... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Returning the Library for Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Preparing the Library for Shipping . . . . . . . . . . . . . . . . . . . . . . . .
LIST OF FIGURES The Plasmon V15 Tape Library. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Tape Drive Carrier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 V15 Front Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 V15 Back Panel Components . . . . . . . . . .
Plasmon V15 AIT Tape Library User Manual Page 12
L IST OF TABLES Accessories and Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Main Menu Selections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Operator Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Library Configuration Options . . . . . .
Plasmon V15 AIT Tape Library User Manual Page 14
C HAPTER 1 P RODUCT OVERVIEW Congratulations on selecting the Plasmon® V15 AIT-2 or AIT-3 tape library. Your new library provides unattended data storage, archiving, backup, and retrieval for a wide range of systems, from small PC workgroups to mid-range networks. The V15 library can store up to 1.5 terabytes (TB) of information and can achieve a data transfer rate of up to 12 megabytes (MB) per second, even more using compression. Figure 1.
Library Features The Plasmon V15 library includes the following features: • Independent Small Computer System Interface (SCSI) controllers. The library and tape drive each support independent sets of SCSI messages and commands, and are available in a wide, low-voltage differential (LVD) SCSI configuration. The wide SCSI configuration allows attachment of up to 16 devices to a single SCSI bus. • One or two AIT tape drives (cannot mix AIT-2 and AIT-3 drives in same library).
Library Components This section provides an overview of the library components. Front Panel Components LCD Keypad Door Figure 3. V15 Front Panel Components • Door. The door allows manual access to the library’s internal components, including the tape drive and cartridges. The door is secured by a solenoid-activated, electronic locking system. • LCD and keypad. The front panel includes a keypad and a two-line, 32-character LCD.
Back Panel Components Drive Carrier Drive SCSI Connectors Library SCSI Connectors Ethernet Port Power Entry Module 9-pin Serial Port Drive Fan Library Fan Figure 4. V15 Back Panel Components • Drive carrier. Accessible from the back panel, the tape drive carrier includes a fan and two SCSI connectors. If the library contains just one tape drive, the unused drive slot is protected by a service access cover. • Fans. The drive and library each include a fan to reduce operating temperature.
Internal Components Magazine Tape Drive Robot Fixed Cartridge Slots Figure 5. V15 Internal Components WARNING Removing a drive or access panel with the library powered on may result in exposure the 650 nm, 1.2 mW Class 2 pulsed radiation laser scanner. Always power off the library and remove the AC power cord before removing or installing an access panel or drive. • Tape drive.
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C HAPTER 2 H ARDWARE INSTALLATION This chapter describes how to install the library hardware, which includes the following steps: • Unpacking the library • Obtaining accessories and equipment • Preparing for hardware installation • Preparing and installing cartridges • Connecting the library to the SCSI bus • Connecting the power cord • Powering on the library • Verifying the hardware installation Hardware Installation Page 21
Unpacking the Library 1. Remove the library from the packing materials, as shown in the unpacking steps printed on the box. 2. Grasp the front door by the top and pull it open, as shown in the following figure. Door Figure 6. V15 Front Door 3. From inside the door, remove the magazine by grasping the handle and pulling it straight out, as shown in the following figure. 4. Remove the packing material from the magazine and save it with the other packing materials.
Obtaining Accessories and Equipment Make certain you have all the accessories and equipment for library operation, as indicated in the table below. Many of these items are included in the library accessories box in the shipping carton. If necessary, you can purchase these items from Plasmon (see Contacting Plasmon at the back of this manual). Table 1. Accessories and Equipment Required Accessories and Equipment Power cord Included with the library. SCSI cables These items are included with the library.
Selecting Cleaning Cartridges The Sony AIT tape drives do not require periodic cleaning with a separate cleaning cartridge except under extreme environmental conditions. To clean the tape drive, use a cleaning cartridge made exclusively for AIT technology tape drives. These can be purchased from Plasmon. See Contacting Plasmon at the back of this manual.
WARNING Before performing any installation or maintenance procedures, be sure that the library power switch is in the off position and that the power cord is disconnected from the library and the outlet. WARNUNG Vor der Ausfuhrung von Installations- oder Wartungsarbeiten ist daraufzu achten, daß der Library-Netzschalter auf ”Aus” gestellt ist und daß das Anschlußkabel non der Library und der Steckdose entfernt ist.
2. Make sure the write-protect switches on the cartridges are set correctly, as shown in the following figure. You can use a ball-point pen or similar instrument to set the write-protect switch. 0 0 0 0 3 4 W r pr ite ote ct W rite en ab le Figure 10. Data Cartridge Write Protect Switch Installing Cartridges in Fixed Slots 1. With the magazine removed, install cartridges into the fixed slots, with the write-protect switches down and facing out. Fixed slots Cartridge Figure 11.
2. If you plan to use a cleaning cartridge to clean the tape drive, place a cleaning cartridge in the fixed slot closest to the tape drive, as shown in the following figure. Cleaning cartridge slot (optional) Figure 12. Installing a Cleaning Cartridge CAUTION Use only cleaning cartridges specifically designed for AIT tape drives. Using other types of cleaning cartridges voids your warranty. Carefully follow all instructions and recommendations provided with the cleaning cartridge.
Installing Cartridges in Magazine 1. Install cartridges in the magazine so that the write-protect switches are up, next to the plastic alignment tabs on the top of the magazine, as shown in the following figure. 0 0 1 Alignment tab 0 0 0 0 1 0 0 0 0 1 1 A 0 0 0 0 0 0 1 0 0 A 0 A 0 0 TM 0 0 0 n lea artC Sm 1 0 with 0 A 0 0 8m 0 A 0 0 0 e 5mrtridg 22m Ca 1 0 0 0 A 0 0 1 0 0 0 0 0 0 0 0 A 0 0 0 Write-protect switch A Figure 13.
Connecting the Library to the SCSI Bus This section provides general guidelines for connecting the library to the SCSI bus. The library includes two SCSI devices: the library itself and one tape drive. Each device is a wide, low-voltage differential (LVD) SCSI configuration. CAUTION Do not connect an LVD library to a high-voltage differential (HVD) SCSI bus. Doing so may cause damage to the library or other devices on the bus.
To Connect the library to the SCSI Bus: 1. Connect the host computer’s SCSI cable to one of the library’s SCSI connectors. The location of the library’s SCSI connectors is shown in the following figure. Tape drive SCSI connectors Library SCSI connectors Figure 15. SCSI Bus Connectors NOTE When you attach the SCSI cables to the SCSI connectors, tighten the SCSI cable jack screws to no more than 2.0 inch-pounds (2.3 kg-cm) of torque. 2.
Connecting the Power Cord The type of AC power cord supplied with the library depends upon the configuration ordered, and the country of destination. To connect the power cord: 1. Make sure that the power switch on the back of the library is off (the 0 is pressed). Power connector Power switch Figure 17. Power Cord Connection 2. Connect the female end of the power cord to the power connector on the back of the library. 3. Plug the male end of the power cord into the power source.
Powering on the Library To power on the library: 1. Make sure the library’s door is closed and latched. 2. Power on the host computer system. NOTE If your host system requires that attached peripheral devices are powered on before the host, power on the library before you power on the host. 3. Push the power switch on the back of the library to the on position (the I is pressed). Wait while the library performs its power-on sequence.
C HAPTER 3 CONFIGURATION This chapter provides steps for configuring the library, as follows: • Start by reading the first section, Using the Operator Panel, for general information about the keypad, LCD, and menus. • Then follow the instructions in the Configuring the Library section to set the SCSI IDs and other configuration options. • Then follow the guidelines in the Checking the Setup section. • Finally, read the Beginning Library Operations section.
Using the Operator Panel The library includes a two-line LCD and keypad, called the operator panel, which allows you to interactively control library operations. Using the operator panel (shown in the following figure), you can set library options, check operating statistics, and diagnose errors. LCD Keypad Figure 18. V15 Operator Panel Status Screen During normal operation, the Status Screen is displayed on the LCD. You can use this screen to monitor library activities.
Menus To access the menus, press [MENU] from the keypad. The first selection to display is “Cartridge Inventory.” You can then press the up and down arrow keys to loop through the menu options. Menus with a triangle symbol ( ) contain changeable options. Menus with a square symbol ( ) contain viewable information only. Press [ENTER] to view the options or information available from the menu you want. Press [ESCAPE] to move back to a higher level menu. The menu structure for the library is shown below.
The Main Menu selections are described in the following table. Table 2. Main Menu Selections Menu Selection Description Cartridge Inventory Displays the library’s current cartridge inventory on three sequential screens. Security (Enabled/ Disabled) Allows you to enable or disable security from the LCD with a password. This prevents unauthorized personnel from disrupting library operation through either the LCD or the SCSI bus.
Operator Keys Use the operator keys to perform the following actions: Table 3. Operator Keys Key Description Moves up, down, left, or right through the menus and screens, depending on which directional arrow you press. (Arrow keys) [ESCAPE] Returns to the previous menu or screen, or cancels an operation without saving changes. [ENTER] Selects the item next to the screen arrow or accepts a change.
Table 4. Library Configuration Options Configuration Option Description SCSI Menu: SCSI IDs Setting SCSI IDs is required for library operation. View the default settings and change them if necessary. Emulation Mode Setting an emulation mode is required if your application software does not support a Plasmon V15. SCSI Parity By default, parity checking is enabled.
Setting the SCSI IDs This section describes how to view the default SCSI IDS for the library and change them, if necessary. NOTE The library and tape drive must each have a unique SCSI ID within each SCSI bus. Because you may have multiple buses, the library does not check for duplicate SCSI IDs. It is your responsibility to make sure you do not assign duplicate IDs within a bus. To view and change the SCSI IDs: 1. If the security option is enabled, disable it. 2.
Setting the Emulation Mode This section describes how to configure the library so that it emulates an Exabyte 210 or 480 library by returning “EXB-480”, "EXB-430", or “EXB-210” in response to a SCSI INQUIRY command. You may need to set emulation if your software package does not yet support the Plasmon V15, but does support an Exabyte 480, 430, or 210. To emulate an Exabyte 480, 430, or 210: 1. If the security option is enabled, disable it. 2. Display the SCSI Menu.
3. Press the down arrow key until “SCSI Parity” displays, as shown below. This screen shows whether parity is enabled (1) or disabled (0). S C S I P a r i t y Op t i o n : 1 4. Press [ENTER]. The following screen displays. SCS I 1 ↓ P a r i t y ? 5. Use the up or down arrow key to select “1” to turn on parity checking or “0” to turn off parity checking, then press [ENTER]. The SCSI Parity Option screen shows the new setting. 6. If desired, press [ESCAPE] to return to the SCSI Menu.
Setting the Autoclean Option The Autoclean option allows the library to automatically perform the cleaning process without interrupting normal library operation. With Autoclean enabled, the library monitors the cleaning requirements of the tape drive. When the drive indicates a “Needs Cleaning” status, the robot automatically removes the cleaning cartridge from the cleaning cartridge slot and inserts it into the tape drive.
Setting the Clean Cycles Left Option The Clean Cycles Left option is a counter that tracks the number of times a cleaning cartridge has been used. When you install a new cleaning cartridge, you must use this option to set the number of cleaning cycles that remain. After completing a cleaning cycle, the library automatically decreases the Clean Cycles Left counter by one. NOTE Refer to the information provided with your cleaning cartridge to determine how many cleaning cycles it contains.
Setting the POST BarCode Scan Option When the POST Barcode Scan option is enabled, the library automatically scans the barcode labels whenever the library door is opened and closed or whenever the library powers up. By default, this option is turned off. Enabling this option increases the time required to complete POST during startup. NOTE If your library does not include a barcode scanner, the LCD displays “N/A” next to this option. To turn on the POST Barcode Scan option: 1.
Setting the Verify Barcode Checksums Option If you use barcode labels that contain checksum characters, you should enable the Verify Barcode Checksums option. If you do not use barcode labels that include checksum characters or if you mix labels containing checksum characters with labels that do not, you should turn off the Verify Barcode Checksums option. By default, this option is turned off. NOTE If your library does not include a barcode scanner, the LCD displays “N/A” next to this option.
Setting the LCD Security Option The library’s security option allows you to prevent unauthorized personnel from disrupting the operation of the library. Security can be enabled or disabled in either of two ways: • LCD security. You can set the security option from the LCD, as described in this section. • SCSI security. The application software can issue a SCSI MODE SELECT command to turn security on or off, as described in the Plasmon V15 SCSI Reference (or see your software documentation).
2. Press [ENTER]. An informational message displays, then the following screen appears. P a s s wo r d ? 0 0 0 ← b → 3. Use the left and right arrow keys to move across the columns. Use the up and down arrow keys to select a number. When you have selected a password, press [ENTER]. A prompt similar to the one below appears. P a s s wo r d : 0 0 0 Ac c e p t ? 4. Press [ENTER] to accept the new password. The Security Screen then displays “LCD Password.” (Security remains in effect across resets.
Checking the Setup After you install the library hardware and configure the library, check the setup by performing the suggested exercises below. While these exercises are not required, it is a good idea to verify that your software and hardware are properly communicating before you begin operations. • Use the options on the Demo Menu or Command Menu to exercise the hardware. These exercises help determine whether the library hardware components are operating properly.
C HAPTER 4 ETHERNET CONFIGURATION As an option, your library may include an Ethernet connection, which can be used to remotely view the library’s operation (with the Plasmon Library Monitor software) and to access the library’s firmware via FTP. (For more information about upgrading firmware, see the Diagnostics and Firmware chapter.
Setting Ethernet Addresses This section describes how to set the network addresses that enable the library to communicate in the Ethernet network. For more detailed information about these addresses, see the table on the next page and the readme file for the Library Monitor software. NOTE If your library does not include an Ethernet configuration, the Ethernet screens are not available on the LCD display. To set the Ethernet addresses: 1. From the operator panel keypad, press [MENU] to display the menus.
Table 5. Ethernet Configuration Options Ethernet Address Description Network Address Selects the method used to set the Internet Protocol (IP) address of the library, as follows: • Static – The library uses a fixed IP Address, which is assigned in the IP Address field, described below. • DHCP – The library uses an IP address assigned by the network DHCP (Dynamic Host Configuration Protocol) server. For ease of use, Plasmon recommends using a Static IP address.
Viewing the Ethernet Security Screens The Ethernet security screens allow you to view the read-only values for the following community access strings: Read, Write, and Broadcast. Community strings provide security for Simple Network Management Protocol (SNMP) communication. Ethernet security also contains information about the user name and password for the secure transfer of library and Ethernet firmware upgrades via File Transfer Protocol (FTP).
The following table describes each Ethernet security screen. Table 6. Ethernet Security Screens Ethernet Security Description Read Displays the alphanumeric string for the Read Community contained in the SNMP administration framework. (This value can only be changed in the library’s console interface.) Write Displays the alphanumeric string for the Write Community contained in the SNMP administration framework.
To connect the Ethernet cable: 1. Insert one end of the cable into the Ethernet port until you hear it snap into place. 2. Connect the other end of the cable to the server where you plan to install the Library Monitor software. Monitoring the Ethernet LEDs The Ethernet light-emitting diodes (LEDs) indicate the operating status of the Ethernet connection. The two LEDs are located above the Ethernet port, as shown below. Activity LED Link LED Figure 21.
LIBRARY C HAPTER 5 OPERATION This chapter describes the following library operations you may need to perform: Replacing cartridges and the magazine • Storing cartridges • Changing the robot control mode • Operating the library in sequential mode • Viewing the cartridge inventory • Resetting the library • Performing hardware exercises • Displaying information about the library NOTE The application software automatically controls the library’s robotics to perform backup and restore operations.
Replacing Cartridges and the Magazine This section describes how to replace cartridges and the magazine by opening the front door. NOTE When you open and re-close the door, the library performs the cartridge inventory process. Opening the Front Door 1. If the security option has been enabled, disable it. 2. On the operator panel’s keypad, press the [UNLOCK DOOR] button. At the Unlock Door prompt, press [ENTER]. 3.
Replacing the Magazine 1. From inside the door, remove the magazine by grasping the handle and pulling it straight out, as shown in the following figure. Magazine handle ES EN CA TE PE ST AT R MEN US U UN LO DO CK OR RE SE T Figure 23. Removing the Magazine 2. If desired, replace cartridges in the magazine (see the Hardware Installation chapter for instructions). 3.
Closing the Front Door 1. Close the front door. Make certain the door closes completely so the door locks can engage. The door locks automatically. 2. If necessary, re-enable security. Storing Cartridges To maximize the shelf life of your tapes and ensure data integrity, follow these guidelines when storing cartridges: • Store cartridges in a suitable environment. Follow the specifications for storage temperature and other environmental requirements, as described on the cartridge packaging.
Control modes are described in the following table. Table 7. Robot Control Modes Control Mode Description SCSI mode In this standard operating mode, the application software controls the motion of the robot by issuing SCSI commands across the SCSI bus. Note: The application software can issue commands to the library regardless of the control mode. However, the library must be in SCSI mode for the software to control robot motion.
Operating the Library in Sequential Mode When the library is operating in Sequential mode, its internal firmware instructs the robot to move cartridges sequentially between the cartridge slots and the tape drive. Sequential mode is useful with software applications that support functions performed by the tape drive but not functions performed by the library robotics. In Sequential mode, the library performs the following steps: 1. Picks the cartridge from slot 1 and places it in the tape drive.
Before restarting, the library performs the following actions: 1. If the robot is moving a cartridge, it finishes the move. (This includes inserting the cartridge into the tape drive if the robot is moving a cartridge to the tape drive.) NOTE If you attempt to open the door, the library does not release the door interlock until it the move completes. 2. The library performs a power-on self-test (POST). If you open the door, the library performs its POST after you close the door. 3.
6. Press the down arrow key to display the Restart Option screen. The screen shows whether the Restart option is on (1) or off (0). R e s t a r t Op t i o n : 1 7. Press [ENTER] again to display the screen for changing the Restart option. R e s t a r t Op t i o n ? 1 ↓ 8. Use the up or down arrow key to change the setting, then press [ENTER]. The Restart Option screen shows the new setting. 9. Press the down arrow key to display the Next Cartridge Option screen. N e x t C a r t r i d g e : ? 10.
Viewing the Cartridge Inventory The Cartridge Inventory screens allow you to view information the library maintains for each storage element (the magazine slots, the fixed slots, the tape drive, and the robot). To view the cartridge inventory: 1. From the operator panel keypad, press [MENU] to display the menus. The first menu item to appear is “Cartridge Inventory,” as shown in the following example. C a r t r i d g e I n v e n t o r y 2. Press [ENTER] to display the first inventory information screen.
Table 10. Cartridge Inventory Fields Cartridge Inventory Field Description Index: Displays the element index for which the information is being displayed. Type: Indicates the type of element: either a cartridge slot, drive, or robot. Warning: Displays 0 if there are no failures or errors associated with this element; or, displays an error code. See Appendix C for a list of error codes and corrective actions. Occupied: Indicates whether the specified element contains a cartridge (1) or not (0).
Cartridge Inventory Field Description Source: Displays the index of the last storage element from which the cartridge was moved. If the Source displays “255”, the cartridge in that element has not been moved since the last reset. Address: Displays the SCSI address of this element. Reserved: Indicates whether the element is reserved by the host (1) or not (0). Rsv Host ID: Displays the SCSI ID of the host that has reserved the library (if it is reserved).
Resetting the Library To reset the library, you can use one of the following methods: • Press [RESET] from the front panel’s keypad, then press [ENTER] at the confirmation screen. • Turn the library off, then back on. If the library is performing a cartridge move operation when it is reset, it completes the move operation before it performs the power-on self-test. CAUTION Before resetting the library, make sure the library or tape drive is not communicating across the SCSI bus.
The following diagram shows the element index assignments for the library. Fixed Cartridge Slots 11 12 13 14 Tape Drive 15 82 83 Robot 86 2 1 Magazine 10 9 8 7 6 5 4 3 Figure 25. V15 Element Indexes Element Addresses Your application software may use element addresses to identify elements in the library.
5. Press [ENTER]. The following screen appears. U s e D r i v e ?N ↑ 6. Use the up or down arrow keys to indicate whether you want the tape drive used in the demo, then press [ENTER]. If you selected Yes, the following screen appears. L o a d D r i v e ?N ↑ 7. Use the up or down arrow keys to indicate whether you want cartridges loaded in the drive or just inserted into the drive opening during the demo. Press [ENTER}. An informational message displays, then the following screen appears.
5. Use the up or down arrow keys to select one of the tests (described in the following table), then press [ENTER]. 6. When the test is finished, the screen displays a status message. Press [ESCAPE] to return to the Command Menu or to abort a test in progress. The following table describes each test and also provides additional instructions for performing the tests (if applicable). Table 11. Command Menu Selections Test Description Move Cartridge Moves a cartridge from one location to another.
Displaying Library Information This section describes how to view the following library information: • Code (firmware) version and serial number • Statistics (data about robot operations and elements) • System sensors (data about the library’s mechanical sensors) Viewing the Code Version and Serial Number To view the code version and serial number: 1. From the operator panel keypad, press [MENU] to display the menus. Press the down arrow key until “Library Information” displays, as shown below.
2. Press [ENTER]. The screen displays the library code version. Press the down arrow key twice until “System Statistics” displays, as shown below. S y s t e m S t a t i s t i c s 3. Press [ENTER]. The first statistic to display is Total Moves, as shown in the example below. T o t a l Mo v e s : 1 4 2 4 0 6 4. To display additional Statistics screens, press the down arrow. The following table describes the information in the Statistics screen. Table 12.
Viewing System Sensors The System Sensors screen enables you to check the current status of the library’s internal mechanical sensors. To view system sensors: 1. From the operator panel keypad, press [MENU] to display the menus. Press the down arrow key until “Library Information” displays, as shown below. L i b r a r y I n f o rm a t i o n 2. Press [ENTER]. The screen displays the library code version. Press the down arrow key until “System Sensors” displays, as shown below.
The following table describes the information in the System Sensors screens. Table 13. System Sensor Screens System Sensor Description Door Locked: The front door is locked (1) or unlocked (0). Door Closed 1: The first front door sensor is on (1) or off (0). Door Closed 2: The second front door sensor is on (1) or off (0). Cartridge Seated: A cartridge is seated in the robot (1) or the robot is empty (0). Reach Position: The robot fingers are closed (1) or open (2).
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TAPE D RIVE C HAPTER 6 OPERATION This chapter describes how to perform the following tasks: • Monitoring the tape drive status • Cleaning the tape drive • Ejecting a cartridge manually NOTE The application software automatically controls the tape drive to perform backup and restore operations. You do not need to intervene in the cartridge processing; however, you may need to occasionally perform the tasks described in this chapter.
Monitoring Tape Drive Status You can monitor the status of the tape drives in several ways: • Reading the status lights on the front of the drive • Viewing the library’s Drive Display screens • Viewing the library’s Drive Status screens Reading the Tape Drive LED Indicators The meaning of the status lights differ between the AIT-2 and AIT-3 tape drives. Both are illustrated and explained below. Busy Tape Status Figure 26.
Tape Motion Cleaning Request Replace Tape Figure 27. AIT-3 Tape Drive Status Indicators The following table describes some of the AIT-3 tape drive LED states. For a complete listing of LED states, contact Sony. To read the LEDs you must open the library door and remove the magazine in front of the drive. Table 15. AIT-3 Tape Drive Staus Light Conditions LED States Condition Tape Motion (left) LED on Tape is loaded. Tape Motion (left) LED flashing SCSI activity is occurring.
Viewing the Drive Display Screens You can view additional information about the drive’s status from the Drive Display screens. To view the Drive Display screens: 1. From the operator panel keypad, press [MENU] to display the menus. Press the down arrow key until “Drive Menu” appears. D r i v e Me n u A I T 2. Press [ENTER]. The “Drive 1 Menu” appears. D r i v e 1 Me n u A I T 3. Use the up or down arrow key to select the desired drive menu, then press [ENTER].
The following table lists some messages that can appear for the selected AIT tape drive. Table 16. Drive Display Messages Message Condition READY-NOTAPE The tape drive is ready to accept a cartridge. LOADING.... Tape is loaded READY-TAPE The tape drive has successfully loaded the tape and is ready for read/write operations. READING The tape drive is reading data. WRITING The tape drive is writing data. TAPE IN MOTION The drive is moving tape.
3. Use the up or down key to select the drive menu from which you want information. Press [ENTER]. A screen similar to the example below displays. D r i v e 1 S t a t u s R e a d y - NOTA P E 4. Press [ENTER] again and use the arrow keys to scroll through the status screens. The following table describes the information in the Drive Status fields. Table 17. Drive Status Screens Status Field Description Type Identifies the tape drive model. Serial Number Displays the drive’s serial number.
Cleaning the Tape Drive When a drive does require cleaning, the library displays a cleaning message on the Status Screen. You can clean the tape drives in several ways: • Use the Autoclean option and store a cleaning cartridge in the appropriate fixed slot. The Autoclean option instructs the library to clean the tape drive automatically when necessary and without disrupting normal library operations.
5. Press [ENTER]. The Drive 1 menu appears. 4D r i v e 1 Me n u A I T 6. Use the up or down arrow key to select the menu for the drive you want to clean, then press [ENTER]. The Drive Status screen appears.. 4D r i v e 1 S t a t u s R e a d y - NOTA P E 7. Use the down arrow key to select “Clean Drive n”, where n is the number of the drive you want to clean. Then press [ENTER[.
Ejecting a Cartridge Manually If a problem occurs that requires intervention, you may need to eject a cartridge from the tape drive. CAUTION Discharge static electricity from your body before touching the drive’s front panel components. Touch a known grounded surface, such as the library’s metal chassis. Before pressing the unload button, make sure the tape drive is not communicating across the SCSI bus. Pressing the unload button may disrupt communications on the SCSI bus.
Resetting a Tape Drive Resetting a tape drive causes the drive to perform its power-on self-test and rewind any loaded tape to the beginning. If a cartridge is present, a tape drive reset may take as long as 2.5 minutes, depending on what size cartridge you are using. CAUTION Before resetting the tape drive, make sure the tape drive is not communicating across the SCSI bus. Resetting the tape drive may disrupt communications on the SCSI bus.
DIAGNOSTICS C HAPTER 7 AND F IRMWARE This chapter describes how to do the following: • Upgrade library firmware via the console interface • Create a diagnostic listing via the console interface • View the LCD password via the console interface • Upgrade library firmware via FTP • Create a diagnostic listing via FTP This chapter uses the following conventions: • Keys shown in brackets (for example, [ENTER]), are keys you press on your host computer’s keyboard.
Connecting to the Console Interfaced This section describes how to connect your library to the host computer and access the console interface. You can use console for upgrading firmware, creating a diagnostic listing, and viewing the LCD password. Before accessing the console interface, you must have the following: • Host computer that uses an RS232 serial port. • A straight-through 9-pin serial cable (not a null modem cable) with a male “D” connector.
Setting the Library’s Baud Rate Before accessing console, you must set the baud rate for the library to the host computer’s baud rate. To set the library’s baud rate: 1. From the operator panel keypad, press [MENU] to display the menus. Press the down arrow key until “Config Menu” displays, then press [ENTER]. The Baud Rate Menu displays the currently selected baud rate, similar to the following example. B a u d R a t e Me n u 1 1 5 2 0 0 2. Press [ENTER].
5. Check the ASCII setup from HyperTerminal: a. From the File menu, select Properties. b. In the Properties screen, select the Settings tab. c. In the Emulation mode field, select “ANSI.” d. Click on the ASCII Setup button. e. In the ASCII Setup screen, make sure none of the boxes have check marks. Uncheck the boxes, if necessary. f. Click OK in the ASCII Setup screen. g. Click OK again in the Properties screen. 6. The Console program should now appear in HyperTerminal’s main window.
To upgrade the library firmware: 1. Obtain new firmware for the library. You can download new firmware from Plasmon’s web site (www.plasmon.com), or you can contact Plasmon Technical Support. 2. Connect the library to the console interface by following the steps in the Connecting to the Console Interface section of this chapter. 3. Copy the current firmware as a precautionary measure. You can make a copy of the current firmware with the READ BUFFER command.
Creating a Diagnostic Listing via Console If you report a problem to Plasmon Technical Support, you may be asked to create a library diagnostic listing via the console interface. A diagnostic listing is created when you use a terminal emulation program (such as HyperTerminal) to send an ASCII copy of the diagnostic buffer from the library to the host computer. This buffer information can be used by support personnel to troubleshoot incidents with the library. To create a diagnostic listing: 1.
Connecting to an FTP Utility This section describes how to connect your library to a host computer and how to access an FTP utility. You can use an FTP utility to upgrade library firmware or create a diagnostic listing. Before accessing an FTP utility, you must have the following: • Host computer that uses a pin-through-hole RJ-45 shielded Ethernet connector. • A Category 3 (10BaseT connection) or Category 5 (100BaseT connection) data-grade cable.
3. As a precautionary measure, make a copy of the current firmware by creating a new directory for it and using a get FTP command to copy the current firmware into the new directory. If necessary, you can obtain the current library firmware version number as described in the Displaying Library Information section of the Library Operation chapter. CAUTION Do not attempt to perform library operations or to power down the library until after it automatically resets. 4.
MAINTENANCE C HAPTER 8 AND S ERVICE This chapter describes the following: • Using touch-up paint on the housing • Cleaning the library • Replacing the tape drive • Returning the library for service CAUTION Do not attempt to replace any components in the library, other than the tape drive. If you do so, you void your warranty.
Using Touch-up Paint on the Housing A paint kit is available for touching up nicks and scratches on the finish. For ordering information, see Contacting Plasmon at the back of this manual. Cleaning the Library The only library component that should be cleaned is the tape drive. Instructions for cleaning the tape drive are provided in the Tape Drive Operation chapter. CAUTION The library’s internal components are lubricated at the factory and should not be cleaned or relubricated.
Preparing for Replacement 1. Obtain a #2 Phillips cross recess screwdriver. 2. Ensure that the environment is free of conditions that could cause electrostatic discharge (ESD). If possible, use an antistatic mat and grounded static protection wristband during installation. If a mat and wristband are not available, touch a known grounded surface, such as the computer’s metal chassis. 3. Power off the library and disconnect the power cord.
Removing the Tape Drive 1. Disconnect the SCSI cables from the back of the tape drive. The SCSI connectors for the tape drive are accessible from the back panel. Tape drive SCSI connectors Figure 30. SCSI Connectors 2. From the back panel, use a #2 Phillips cross recess screwdriver to release the captive screw that secures the tape drive carrier to the library, as shown in the following figure. Handle Captive screws Figure 31.
3. Remove the drive carrier by grasping the handle and pulling it directly out of the library. CAUTION The drive carrier weighs five pounds (2.3 kg); make sure you support the bottom of the carrier as you remove it. Installing the Tape Drive 1. As shown in the following figure, insert the tape drive so that the SCSI connectors are at the top. The drive should slide easily toward the front of the library. Figure 32. Installing a Tape Drive 2. Tighten the captive screw to 8.0 inch-pounds (9.
3. Connect the SCSI cables to the tape drive. CAUTION To avoid Damaging the tape drive, make sure the library is powered off when you connect it to the SCSI bus. NOTE When you power on the library, the new tape drive automatically assumes the SCSI ID of the old drive. If desired, you can change the SCSI ID for the drive, as described in the Configuration chapter. Resuming Operation 1. Reconnect the power cord and power on the library. WARNING Do not power on the library with an empty drive bay.
If you cannot solve the problem yourself, contact your service provider or Plasmon Technical Support (see Contacting Plasmon at the back of this manual). Returning the Library for Service If you need to return the library to the factory for service, contact your service provider.
Figure 33. Removing Rack Mount Bracket 2. If the library is the only device on the rack shelf, remove the blank panel from the empty side of the rack, as shown in the following figure. Blank panel Figure 34.
3. From the back, slide the library off of the rack shelf. WARNING The library weighs approximately 40 pounds (18 kg). Two people are needed to move or lift the library. Most of the weight is toward the back of the library. WARNUNG Die freistehende Library wiegt 18 kg. Es sind mindestens 2 personen erforderlich, um die Library zu bewegen oder zu heben. Der hintere Teil der library hat das großete Gewicht. ATTENTION La version tour pese entre 18 kg.
Packing the Library Use the original packing materials to pack the library (shipping containers, packing pieces, and antistatic bag). You will also need packing tape. CAUTION To avoid damaging the library and voiding your warranty, be sure to use the original shipping materials (or replacement materials obtained from your vendor) when repacking and shipping the library. Do not include items other than the library in the shipping carton. To pack the library: 1.
2. Insert the empty accessory box or filler tube (if your library did not come with an accessory box) into the library box, as shown in the following figure. NOTE If you are shipping the library for repair, do not include the accessories. 3. Place the antistatic bag over the library, and place the library into the cushion at the bottom of the box. 4. Place the top cushion over the library. Antistatic bag Library Accessory box or filler tube Figure 35. Packing the V15 Library 5.
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C HAPTER 9 TROUBLESHOOTING This chapter provides troubleshooting information for the library. It provides a list of suggestions for solving problems that may occur when you are installing and operating the library and the enclosed tape drive. NOTE If an error code appears on the LCD, refer to Appendix C. If the status light on the tape drive is flashing, see Reading the Tape Drive Status Light in Chapter 6.
Problems with Library Installation If your library and application software are not communicating after installation and configuration, check the following: • SCSI IDs. Make sure that the SCSI IDs you selected for the tape drive and library are not the same as the ID used by any other SCSI device on that bus, including the SCSI adapter card. Refer to the Configuration chapter for information about setting the SCSI IDs. • SCSI Bus Connections.
Problems with Tape Drive Operation If you have been successfully operating the application software and library in the past, but are now experiencing problems reading and writing data, check the following: • Write-protect Switch. If you are writing data, make sure the cartridge is write enabled (move the write-protect switch toward the edge of the cartridge). • Cartridge Type. Use AIT cartridges (see the Hardware Installation chapter). • Cartridge Age.
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APPENDIX A S PECIFICATIONS This appendix provides overall specifications for the library, power cord requirements, SCSI cable specifications, SCSI terminator requirements, and Ethernet cable specifications. Overall Specifications for the Library Table 18. Plasmon V15 Tape Library Specifications General Specifications Interface SCSI-2, Ultra, or Ultra-2 Maximum sustained data transfer rate 112 gigabytes (GB) per hour assuming a 2.6:1 compression ratio Maximum data capacity 1.
Power Cord Requirements The type of AC power cord supplied with the library depends upon the configuration ordered, and the country of destination. Criteria for U.S. and Canada 120 VAC power cord: • The power cord must have a molded NEMA 5-15P male attachment plug on one end. • The power cord must have a molded IEC type CEE-22 female connector on the other end. • The power cord must be UL Listed and CSA Certified. Criteria for U.S.
SCSI Cable Length The maximum allowable cable length for an LVD SCSI bus, including all internal and external cables, is specified as follows: • If you have more than two devices on the LVD bus, the maximum allowable length is 12 meters (39 feet). • If you are making a point-to-point connection (target and initiator only), the maximum length is 25.0 meters (82 feet). To determine the cable length of the bus, measure the lengths of all external SCSI cables. Add those lengths together.
The following table indicates the Ethernet port’s pin assignments and functions. Table 19.
APPENDIX B SCSI CONFIGURATION This appendix provides an overview of the SCSI interface and some general guidelines for connecting the library to the SCSI bus. SCSI Components The SCSI system consists of the following components: • Initiator. The host computer system acts as the initiator of commands. It consists of the application software, the operating system, the device driver, and the SCSI adapter card. • Bus.
SCSI ID Each device on the SCSI bus must have a unique ID. The host computer uses these IDs to identify each device. The SCSI ID also determines which device has priority when more than one device is trying to communicate with the host. The lower the ID, the lower the priority of the device. NOTE A device’s SCSI ID does not depend on physical location. For example, the last device on a multi-device SCSI bus can have a SCSI ID of 2.
APPENDIX C B AR C ODE LABEL SPECIFICATION This appendix provides specifications for creating bar code labels used on cartridges in Plasmon AIT libraries. The specifications are defined to both standardize the label and allow users the option of purchasing or printing their own labels. Overview The AIT cartridge label uses the bar code symbology of USS-39.
Label Character Value Label Character Value Label Character Value 0 0 F 15 U 30 1 1 G 16 V 31 2 2 H 17 W 32 3 3 I 18 X 33 4 4 J 19 Y 34 5 5k K 20 Z 35 6 6 L 21 - 36 7 7 M 22 .
Optical Specification The optical specifications for the bar code labels are listed below. • Use the white calibration standard to calibrate the print contrast of the Mcbeth PCMII. Be sure the filter select switch is on position A for all calibration and measurements. • The reflectivity of the white background (RW) is the reflectivity measured in the center of narrow spaces using the Mcbeth PCMII print contrast meter. The RW must be between 70% and 85%.
Label Dimensions The following figure shows the bar code label dimensions. Dimensions given in inches with millimeters in parenthesis.
The following table lists the bar code label dimension specifications. Specification Symbol height Dimension 0.44 inches (11.1 mm) as measured to the inside of the edge roughness(1) Wide to narrow ratio 2.75 Narrow element width 0.017 inches + 0.001/–0.003 inches (0.432 mm +0.03/– 0.076 mm) Nominal width of wide spaces and bars 0.047 inches (1.188 mm) Inter character gap 0.017 inches +0.001/–0.003 inches (0.432 mm +0.03/– 0.
Volume Identifier Formats • The volume identifier only uses ASCII characters A through Z (41h-5Ah), 0 through 9 (30h39h), and the combinations of “CLN” and “DG{space} ” as described below. • The prefix “CLNvnnL1”is reserved for cleaning cartridges. The “v” field is an alphanumeric field to identify a drive unique cleaning cartridge. The “nn” alphanumeric field is used to track individual cleaning cartridge activity. (for example, usage and life).
APPENDIX D ERROR C ODES This appendix describes the error codes that appear on the library’s LCD (liquid crystal display). LCD error codes do not reflect tape drive errors. CAUTION Library components can be replaced only by Plasmon approved service providers. If you cannot find an obstruction or other obvious cause for a problem, contact your service provider. Unless you have a self-maintenance contract, do not attempt to replace any components. If you do, you void your warranty.
The following table lists the library hardware error conditions in numerical order. Table 20. V15 Operator Panel LCD Error Codes LCD Code Description Corrective Action 11 Source empty. There is no cartridge in the source location. Install a cartridge in the source location or redirect the robot to another location. 12 Destination full. A cartridge already exists in the destination location. Remove the cartridge from the destination or redirect the robot to another location. 13 Put failure.
LCD Code Description Corrective Action 32 Barcode module failure. The barcode module is not functioning properly. Make sure the library and tape drives are not being used by any host, then reset the library from the operator panel. If the error persists, the barcode module may need to be replaced. You may need to supply a diagnostic listing; you may need new firmware. Contact your service provider. 34 RRC sensor failure. The robot gripper sensor failed. Open the door and remove the magazines.
LCD Code Description Corrective Action 41 W axis failed home. The library could not move the robot to the home position on the wrist axis. 42 Wrist front sensor failed. The library could not determine the position of the robot on the wrist axis. 43 Wrist back sensor failed. The library could not determine the position of the robot on the wrist axis. 60 No label. The barcode scanner could not read the barcode label because there was no label on the cartridge or the label was unreadable.
LCD Code Description Corrective Action 73 Stepper Move Fail. The firm- Make sure the library and tape drives are not being used ware failed to complete a step- by any host, then reset the library from the operator per move. panel. If the error persists, contact your service provider. 74 Unoccupied drive bay. A tape drive or service access cover is not installed in the drive bay. Install a tape drive or a drive carrier service access cover. If the error persists, contact your service provider.
LCD Code Description Corrective Action 92 Drive Offline Error. The targeted drive has been taken offline and cannot service command requests. 93 Drive swapped. A drive has No corrective action required, unless no drive was been swapped out for another. swapped. Then contact your service provider. 95 Drive removed. A tape drive was removed while the library was powered on. Power off the library and install a tape drive or service access cover. 97 Drive not present.
LCD Code Description Corrective Action 120 Drive cmd error. The tape drive failed to respond to a command from the library. Make sure the library and tape drives are not being used by any host, then reset the library from the operator panel. If the error persists, contact your service provider. You may be asked to supply a diagnostic listing; you may need new firmware or a new controller card. 130 SCSI chip error: SCSI unexpected int; SCSI int stuck error. There was a SCSI chip failure.
LCD Code Description Corrective Action 198 Robot full before command. The robot, all slots, and all drives contain a cartridge when an Initialize Element Status command was requested. Open the library door and remove the cartridge from the robot gripper. Reset the library. 199 Tape in drive. A cartridge is already loaded in the destination tape drive. Eject the cartridge from the tape drive and remove it manually (see Ejecting a cartridge Manually in Chapter 6).
LCD Code Description Corrective Action 214 Invalid Slot Config. The Maximum Number of Slots is set to 1 and the last slot is configured as a cleaning slot. Change the Max Addressable Slot to a value greater than 1 (see Setting the Max Addressable Slot Option in Chapter 3) or turn off the Clean Slot Option (see Setting the lean Slot Option in Chapter 3). 220 OS failure. The library’s operating system experienced an error. 221 Could not set alarm. The library’s operating system experienced an error.
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INDEX A accessories 23 cartridges 23 cleaning cartridges 24 software 24 activity LED, ethernet 54 addresses elements 67 ethernet 50 gateway 51 IP 51 network 51 SCSI IDs 39 subnet mask 51 arrow key 37 autoclean option 42 B back panel components barcode label 23, 25 baud rate 87 18 C cable ethernet 53, 111 power cord 23 SCSI 23, 110, 113 serial 86 cartridges cleaning cartridges 24, 81 ejecting manually 83 installing in fixed slots 26 installing in magazine 28 preparing 25 replacing 56 storing 58 viewing in
E ejecting cartridge manually 83 element addresses 67 element indexes 66 emulation mode 40 environment, operating 109 error codes 37, 115 escape key 37 ethernet configuration 49 addresses 50 cable connection 53, 111 LEDs 54 security screens 52 ethernet menu 36 F features 16 firmware upgrading via console 88 upgrading via FTP 91 front panel components 17 FTP password 53 FTP utility 91 G gateway address 51 H hardware exercises 66 hardware installation 21 HyperTerminal 87 I indexes, elements 66 informatio
O operating environment 109 operator panel error codes 37 menus 35 operator keys 37 status screen 34 P packing the library 102 park and unlock for shipping 36 password ethernet 52 FTP 53 LCD setting 46 LCD viewing 90 post barcode scan option 44 power cord 31, 110 power specification 109 powering on the library 32 problems installation 106 library operation 107 tape drive 107 R rack mount hardware 23 rack mount, removal 99 replacing tape drive 94 reset key 37 resetting library 66 resetting tape drive 84 re
U unload button 83 unlock door key 37 unpacking the library 22 V verify barcode checksum option 45 verifying hardware installation 32 W weight and size of library wide SCSI 113 write-protect switch 26 109 Plasmon V15 AIT Tape Library User Manual Page 134
Contacting Plasmon To obtain technical support in the United States Plasmon Technical Support 1-877-585-6793 1-719-593-4192 (fax) e-mail support@plasmon.com World Wide Web www.plasmon.com To obtain technical support in Europe Plasmon Technical Support 44 (0) 1763 262 963 44 (0) 1763 264 444 (fax) e-mail support@plasmon.co.uk World Wide Web www.plasmon.
