Users Manual Part 2

E-32
Troubleshooting
Also see the descriptions of error indications at “Network (main unit) related errors” on page E-49.
Condition PleaseCheck
Networkrelated
Networkcommunicationsnotpossible • IstheLANcableproperlyinserted?
• TheLANcablecouldbedefective.
Usea straight cable (10Base-Tor 100Base-TX compatible) toconnect the
networkboardtothenetwork.
• SettheIPaddressandsubnetmaskat“SimpleNetworkSettings(viaUSB)”.
* Besureto check with the network administrator beforemakingthe vari-
oussettings.
• DependingonthetypeorsettingofDHCPserver,someIPaddresscannot
beacquired.Ifthishappens,settheIPaddressmanually.
CheckingMACaddress • See“SimpleNetworkSettings(viaUSB)*”.
Cannotlogin. • Is “Caps Lock” set on the computer’s keyboard while inputting the user
nameandpassword?
PrintingisnotpossiblewhenNetworkPrint
buttonispressed.
• SetthePrinterSettinginthe“NetworkSetting”*.
* Forsettingorcheckingfornetwork,refertotheseparate“N-31SeriesNetworkManual”.
TestPrinting
1)Withthenetworkboard’spoweron(withthedisplaywindowlit),presstheNumberofCopiesbuttonrepeatedlytodisplay
“ ”onthedisplaywindow.
2) PresstheColor/B/W buttontoselectaprintingcolormodeandpresstheOnBoardPrint button.
*Testprintingstarts.
Checktheprint
• Istheeachcolorlineprinteduniformly?
• Aretheremissingdots,palelines,lineswiththinnerinkthanothers,etc.?
Remedy
• Ifthenozzleispartiallychoked,cleanit.
• Ifthequalityoftheprintdoesnotimproveeventhoughthenozzlehasbeencleaned,wipeofftheinkonthesurfaceofte
nozzle.
Fordetails,seethe“User’sGuide”includedwiththeprinter.
*Pleaseseeyourprintermanualforinformationaboutprintingproblems,printermaintenance,anddetailsrelatedtoprinting.
Updatingthenetworkboard’sinternalprogram
SeethePLUSwebsiteforinstructionsonupdatingtheprogramandtodownloadthelatestprogram.