Scanner User’s Guide SmartOffice
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Screen Examples in This Manual The screen shots in this guide were made with Windows 7. If you are using Windows XP / Vista / 8 / 10, your screen will look somewhat different but functions the same.
Table of Contents INTRODUCTION ....................................................................................................1 How to Use This Guide............................................................................................... 1 Conventions of This Guide ......................................................................................... 2 A Note about Icons ...............................................................................................................
Service & Support Information .................................................................................. 50 Statement of Limited Warranty ................................................................................. 51 FCC Radio Frequency Statement.............................................................................
INTRODUCTION Thank you for choosing us as your scanner supplier. Your new scanner will improve the professionalism of your day-to-day computing tasks by allowing you to input images and electronic text into your computer system. You can easily scan single-sided or double-sided documents with your scanner. Like all of our products, your new scanner is thoroughly tested and backed by our reputation for unsurpassed dependability and customer satisfaction.
CONVENTIONS OF THIS GUIDE Bold —Represents commands or contents on your computer screen. ALL CAPS —Important note or first use of an important term in a chapter. Italic —Represents buttons on your scanner OR important notes. A Note about Icons This guide uses the following icons to point out information that deserves special attention. Warning Attention A procedure that must be followed carefully to prevent injury, or accidents. Instructions that are important to remember and may prevent mistakes.
4. Damaged wire could cause fire or electrical shock. Keep the power cord straight and without being twisted, bended, or scraped. 5. Unplug this device if you don’t need to use for a certain period of time, such as, during night or long weekend, to avoid any risks of causing fire. 6. Do not attempt to disassemble the scanner. There is danger of an electrical shock and opening your scanner will void your warranty. 7. Be sure not to bump or knock the scanner glass as it is fragile and could break. 8.
BOX CONTENTS2 1. Scanner 2. USB Cable 3. AC Adapter 4. Paper Chute 5. Quick Guide 6. Setup/Application DVD-ROM 7. Calibration Sheet 8. Cleansing Cloth 9. Mix-Paper Scan Frame 3 (Option) 2 3 Save the box and packing materials in case you need to transport this scanner in the future. The mix-paper scan frame is not included in all scanner models.
SCANNER OVERVIEW 4 1. PAPER CHUTE—Helps keep the paper in place. Install the paper chute before using the scanner. 2. PAPER WIDTH SLIDER—Adjusts the paper width slider for the paper size you are using. 3. COVER OPEN LEVER—Opens the ADF cover. Pull it to open the ADF cover when you need to clear paper jam or clean the scanner. 4. STACKER—Keeps the paper in place. Extend it in case of longer paper. 5. ADF (AUTOMATIC DOCUMENT FEEDER)—Automatically feeds a stack of documents for scanning. 6.
7. POWER SAVING BUTTON—Press about 0.5 second to enter the standby mode and you may press this button again to wake up the scanner from power saving. 8. POWER / POWER SAVING LED—Indicates the scanner status. 9. UP BUTTON—Press to move forward the scanning task number indicated in the function number display. 10. DOWN BUTTON—Press to move backward the scanning task number indicated in the function number display. 11. SCAN BUTTON—Press to perform a predefined scanning task selected by the up or down button.
14. POWER SWITCH—Use this to turn the scanner ON or OFF. 15. POWER RECEPTOR—Connects the scanner to a standard AC power outlet by the included AC adapter. 16. USB PORT—Connects the scanner to a USB port on your computer by the included USB cable. 17. USB HUB 5—Connects the scanner to a USB port on another USB scanner by the USB cable. 5 This function may or may not be available depending on the scanner model you purchase.
LED INDICATOR The Power/Power Saving LED and Warning LED indicate different scanner status. Indicator Warning LED Light Power / Power Saving LED Light Function Number Display Status Power On Off White On The scanner is turned on, ready to scan images. Power Off Off Off Off The scanner is off, either because the power is not turned on, or because the AC adapter is not properly plugged into an AC power outlet. Cover Open Red Blinking White On The ADF cover is opened.
ULTRASONIC SENSOR When scanning a stack of documents by ADF, the ultrasonic sensor detects multifeeds by checking paper overlap (i.e., 2 or more pages stuck together when being fed through the ADF). Clean the ultrasonic sensor lightly with a dry cloth if it is necessary. Information This function may or may not be available depending on the scanner model you purchase.
CHAPTER I. INSTALLING THE SCANNER Before installing your scanner, please verify that you have all of the proper components. A list of the package contents is provided in the “Box Contents” section of this guide. SOFTWARE INSTALLATION REQUIREMENTS Your scanner comes with the scanner’s driver and DocAction. All of these software applications use approximately 400 megabytes of hard disk space after they are installed into your computer.
INSTALLING AND SETTING UP THE SCANNER Please follow the step-by-step procedures described below to install the Plustek scanner. Choose a Proper Site First! Attention Always place your scanner on a level, smooth and strong surface before proceeding the scanner setup or any scanning task. Tilted or uneven surface may cause paperfeeding errors, scanner damage or personal injury. Avoid using the scanner in a dusty environment. Dust particles and other foreign objects may damage the unit. Step 1.
3. Close the ADF cover by pushing it back down until it snaps back into place. Step 2. Connecting the Scanner to Your Computer If your scanner does not have the USB hub function 6, please follow the below connection steps: 6 This function may or may not be available depending on the scanner model you purchase.
Attention Please make sure the scanner is turned OFF before you plug or unplug the scanner power adapter. 1. Plug the AC adapter into the scanner’s power receptor . 2. Plug the other end of the AC adapter into a standard AC power outlet. 3. Plug the square end of the included USB cable to the USB port the scanner. at the rear of 4. Plug the rectangular end of the USB cable to an available USB port on your computer. 5.
Attention Please make sure the scanner is turned OFF before you plug or unplug the scanner power adapter. 1. Plug the AC adapter into the scanner’s power receptor . 2. Plug the other end of the AC adapter into a standard AC power outlet. 3. Plug the square end of the included USB cable to the USB port the scanner. at the rear of 4. Plug the rectangular end of the USB cable to an available USB port on your computer. 5.
b. Click on the Continue button when the “User Account Control” dialog pops up. c. Insert the Setup/Application DVD-ROM, included with your scanner, into your DVD-ROM drive when the system prompts you “Insert the disc that came with your USB Scanner”, and click on the Next button. Afterwards, please skip to procedure 8. 5. For Windows 7: When the Setup/Application DVD is for several scanner models a. Insert the Setup/Application DVD-ROM, included with your scanner, into your DVD-ROM drive.
9. Follow the on-screen instructions to install all software that your new scanner requires. If the pop-up wizard window appears click Next, and click Install this driver software anyway in the Windows Security window then click Finish in the wizard window. 10. After the software is installed, close all open applications and click the Finish button to restart your computer. Attention Save the Setup/Application DVD in case you need to reinstall the driver and software in the future. Step 4.
in the Windows system tray, and then choose Execute in 4. Right-click the icon the pop-up menu that opens. Click the desired button function item in the pop-up menu. 5. The document in the ADF paper chute should be now loaded into the ADF and scanned. The scanner starts to scan immediately and carry out the corresponding action according to settings you have set up in the “Button Configuration“ window.
CHAPTER II. SCANNING Your scanner needs to be driven by certain type of software program. Since all documents or images (whether text or pictures) that are acquired from the scanner are treated by your computer as images, most scanning will probably be done from an image-editing program where you can view, edit, save and output the scanned images. What about scanning text documents and editing them in a word processor? This is the role of Optical Character Recognition (OCR) software.
Loosening Documents Checking Document Conditions Make sure the size and ream weight of your documents are acceptable by the scanner. Refer to “Appendix A: Specifications” of this guide for more information. To scan multiple documents in a batch from the ADF can increase your work efficiency and make large scanning tasks easier.
However, don’t use the ADF to scan documents if they meet any of the following conditions: Paper lighter than 40 g/m2 (10 lb.) or heavier than 220 g/m2 (58 lb.) Paper with clips or staples attached Paper with inconsistent thickness, e.g., envelops Paper with wrinkles, curls, folds, or tears Paper with an odd (non-rectangular) shape Paper with static electricity Tracing paper Carbon paper, pressure sensitive paper, carbonless paper Items other than paper, e.g., cloth, metal foil.
Loosening Documents Before loading documents into the ADF, loosen them as follows: 1. Fan the documents so that no two pages are sticking together. Make sure to remove static electricity from paper. 2. Hold the documents upside down with both hands, and then gently push them onto a flat surface to align the edges of all documents. This will allow documents being fed into the ADF one at a time and prevent paperfeeding errors.
PLACING DOCUMENTS 1. Load the documents, headfirst and face down, toward the center of the ADF paper chute and all the way into the ADF until touching the bottom. For single-sided scans, load the documents face down so that the side to be scanned faces towards the paper chute. For double-sided scans, load the desired page order of documents face down so that the side to be scanned faces towards the paper chute. 2.
Attention DO NOT load more than 100 sheets of paper to the ADF. Paper scanned from the ADF must be a minimum of 5.08 x 5.08 cm (2” x 2”, W x L). Make sure there are no gaps between the document stack and the paper-width slider; otherwise, the scanned images can be skewed. Although the documents should be loaded firmly in place ensuring optimum scanning accuracy, they should never be wedged in so tightly that the process of feeding them through the scanner is strained.
PLACING BUSINESS CARDS 1. Horizontally load the business cards, headfirst and face down, toward the center of the ADF and all the way into the ADF until touching the bottom. For single-sided scans, load the business cards face down. For double-sided scans, load the business cards in desired order. 2. Adjust the paper width slider to the business card width. The paper width slider should be gently touching both sides of the business cards.
PLACING PLASTIC CARDS The plastic card can be embossed credit card, driver license, ID card, insurance card, medic-care card or any membership card. Make sure to load the embossed face of the embossed card face up into the scanner. 1. Horizontally load the plastic card, headfirst and face up, toward the center of the ADF. For single-sided scans, load the card face up. For double-sided scans, load the card in desired order. 2. Adjust the paper width slider to the card width.
INSTALLING THE MIX-PAPER SCAN FRAME 10 Mix-paper scan frame helps to reduce the skewness of the scanned documents when users scan mix batch documents with different paper sizes and thicknesses. 1. Gently pull the frame holders on both sides of the frame. 2. Install the frame by inserting the frame holder tabs onto their slots on the friction roller module. Please gently remove the frame by pulling the frame holders on both sides of the frame. Directly pulling the whole frame will cause the frame damage.
SCANNING DOCUMENTS There are 4 different ways to operate the scanner: 1. By acquiring images from the scanner through our TWAIN interface within any TWAIN-compliant application programs. 2. By scanning from the buttons on the scanner front panel. 3. By scanning from DocAction's Execute menu on the screen. 4. By scanning from the icon in the left side of the DocAction window. The TWAIN interface and DocAction software are automatically installed to your system along with the scanner driver.
3. In the TWAIN window that opens, select ADF (Front Side) as the Scan Type if you want to scan single-sided documents, or select ADF (Duplex) to scan double-sided documents. 4. Adjust the scanning settings. For ADF (Duplex) scan, you can tailor settings individually for front and rear sides of the documents. Click Front Side button to adjust the scanning settings of document front side and then click Rear Side button to adjust the scanning settings of document rear side.
6. Load all pages of the document and click the Scan button. 7. When the scan finishes, click the Exit button to close the TWAIN window. The scanned images are displayed in your TWAIN compatible program, and you may perform the image editing tasks. Click the Help button within the TWAIN window for more information about the settings. Scanning from the Scanner’s Front Panel To complete your scanning projects by using the scanner buttons is very easy and convenient.
Scan from the Scanner Buttons 1. Place the document or images onto the scanner. (Refer to “Chapter II. Scanning” of the Scanner User’s Guide for more information in placing paper into the ADF properly.) 2. Check current button settings by viewing the Button Configuration window. If needed, you may also modify settings to meet your current needs. (Refer to “View Button Settings” and “Configure Button Settings” below for more information.) 3. Press the UP or DOWN button to select the desired task.
4. Press the Scan button. The scanner starts to scan immediately and carry out the corresponding action according to settings you have set up in the Button Configuration window. Attention Place only text documents for OCR purposes. Do not scan a photo using the OCR button.
Configure Button Settings Within the “Button Configuration” window, you can find a row of icons running through the left side of the window. Each icon represents a scanning task, and the number underneath corresponds to the function number displayed on the scanner front panel. Nine frequently-used scanning tasks are pre-configured for your convenience to start scanning immediately. You may, however, customize the settings of every nine tasks to best meet your needs and preferences.
3. Select the desired function from the drop-down list of Button Template and adjust button settings. Click the Help button within the Button Configuration window for more information about the settings. View Button Settings There are 2 ways to view the button settings: Double-click the icon in the Windows system tray. Right-click the icon in the Windows system tray, and then choose Button Configuration… in the pop-up menu that opens.
Scanning from the On-screen DocAction’s Execute Menu You may also use DocAction's on-screen Execute menu to perform the same scanning tasks. The DocAction program provides a quick and convenient way to perform various scanning functions. Follow the steps described below: 1. Place the document or images onto the scanner. 2. Check current button settings by viewing the Button Configuration window. If needed, you may also modify settings to meet your current needs.
4. Click the desired button function item in the pop-up menu. The scanner starts to scan immediately and carry out the corresponding action according to settings you have set up in the Button Configuration window. Scanning from the Icon in the Left Side of the DocAction Window You can perform scanning task by double-clicking the icon in the left side of the DocAction window. Follow the steps described below: 1. Place the document or images onto the scanner. 2.
3. Double-clicking the desired icon in the left side of the DocAction window. The scanner starts to scan immediately and carry out the corresponding action according to settings you have set up in the Button Configuration window.
CHAPTER III. CARE AND MAINTENANCE Your scanner is designed to be maintenance-free. However, constant care and maintenance can keep your scanner working smoothly. CLEANING THE SCANNER Paper powder, dust, ink and toner from paper being scanned may make the inner ADF dirty, which leads to poor image quality or document-feeding errors. How often to clean your scanner depends on the type of paper and number of pages being scanned. Perform the following procedures to clean the scanner surface and the ADF unit.
Cleaning the ADF 1. Open the ADF cover by pulling the lever. 2. Gently wipe the following areas with the cloth dampened with the cleaner. Be careful NOT to scratch their surfaces. Clean Feed Roller: Wipe the Feed Roller from side to side and then rotate it. Repeat this until its entire surface is cleaned. Clean Friction Roller Module: Wipe the friction roller module from top to bottom (in the direction of arrow shown in the picture).
Clean ADF Glass: Attention Do not spray cleaner directly onto the scanner glass. Excess liquid residue may fog or damage the scanner. 3. Wait for cleaned areas to dry completely. 4. Close the ADF cover by pushing it back down until it snaps back into place.
REPLACING CONSUMABLES As a guideline, it is recommended to replace the friction roller module every 100000 sheets of scans (A4), and it is recommended to replace the feed roller every 300000 sheets of scans (A4). The Counter Utility program automatically counts the number of sheets scanned by your scanner and how many times the consumables are used. After replacing consumables, please reset the counter to 0.
3. Install the new friction roller module by inserting the tab on the module onto the slot on the scanner. 4. Close the ADF cover by pushing it back down until it snaps back into place. Replacing the Feed Roller 1. Open the ADF cover by pulling the cover open lever.
2. Remove the paper chute by pinching both sides of the handles on the paper chute to remove it. 3. Remove the feed roller by pinching both sides of the feed roller and pull it out.
4. Install the new feed roller by aligning and inserting the feed roller onto the roller pitman on the scanner.
5. Install the paper chute by aligning and inserting the tabs of the paper chute into their slots on the scanner. 6. Close the ADF cover by pushing it back down until it snaps back into place. CALIBRATING THE SCANNER Calibrate the scanner if colors appear in areas that should be white, or colors of the scanned image and the original vary a lot. This allows you to adjust and compensate for variations that can occur in the optical component over time by its nature.
2. Insert the special calibration sheet into the ADF of the scanner, with an arrow toward the scanner buttons. Attention Please insert the special calibration sheet included with the scanner. Alternatively you may also use any plain white sheet of paper sized in Letter / A4 instead; however, the calibration effect may be less good than the special calibration sheet. Save the Calibration Sheet in case you need to calibrate the scanner in the future. 3.
Information You may disable the standby mode or define an idle time for the scanner to automatically enter the standby mode. You may press any scanner button to wake up the scanner from power saving. From the Windows START menu, point to All Programs > Your Scanner Model Name, and then click Scanner Utility. (For Windows 8.1 users: Point your mouse cursor to the upper or lower right corner of your screen to open the Charm bar.
CHAPTER IV. TROUBLESHOOTING If you encounter problems with your scanner, please review the installation and scanning instructions contained in this guide. Before you ask for customer service or repair, please refer to the information in this chapter and consult our FAQ (Frequently Asked Questions) in which you can find useful self troubleshooting information. From the Windows START menu, point to All Programs > Your Scanner Model Name, and then click FAQ. (For Windows 8.
CLEARING PAPER JAMS If a paper jam in the ADF happens, please perform the following steps: 1. Remove any unjammed documents still loaded into the ADF. 2. Open the ADF cover by pulling the cover open lever. 3. Gently but firmly pull the jammed documents out of the ADF. Try to avoid creasing or wrinkling the documents. Attention Do not try to pull jammed or half-scanned documents out of the ADF without first opening the ADF cover. Doing so may permanently damage the ADF. 4.
APPENDIX A: SPECIFICATIONS11 Image Sensor CIS x 2 Light Source LED Optical Resolution 600 dpi Hardware Resolution 600 x 600 dpi Scan Modes Color: Input 48-bit, Output 24-bit Grayscale: Input 16-bit, Output 8-bit Black & White: 1-bit ADF Capacity 1. 100 sheets (A4/ Letter) 2. 30 sheets (Business Cards) 3. Plastic Card, Max. thickness under 1.2 mm. Note: Maximum ADF capacity varies, depending upon paper weight. Scanning Area (W x L) Max: 216 x 5080 mm (8.5” x 200”) Min: 13.2 x 13.2 mm (0.52” x 0.
APPENDIX B: CUSTOMER SERVICE AND WARRANTY Please visit our website www.plustek.com for more customer service information.
STATEMENT OF LIMITED WARRANTY This Statement of Limited Warranty applies only to the options you originally purchase for your use, and not for resale, from an authorized reseller. The manufacturer warranty includes all parts and labor, and is not valid without the receipt of original purchase. To obtain warranty service, you may contact the authorized dealer or distributor, or visit our website to check out the available service information, or send a request via E-mail for further help.
Some jurisdictions do not allow the exclusion or limitations of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from jurisdiction to jurisdiction. FCC RADIO FREQUENCY STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules.
