Installation Usage & Maintenance
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Table of Contents INTRODUCTION ....................................................................................................1 How to Use This Guide............................................................................................... 1 Conventions of This Guide ......................................................................................... 2 A Note about Icons ...............................................................................................................
Cleaning the ADF ............................................................................................................... 66 Replacing Consumables........................................................................................... 68 Replacing the Pad Module ................................................................................................. 68 Replacing the Feed Roller ..................................................................................................
INTRODUCTION Thank you for choosing us as your scanner supplier. Your new scanner will improve the professionalism of your day-to-day computing tasks by allowing you to input images and electronic text into your computer system. You can easily scan single-sided or double-sided documents with your scanner. Like all of our products, your new scanner is thoroughly tested and backed by our reputation for unsurpassed dependability and customer satisfaction.
CONVENTIONS OF THIS GUIDE Bold —Represents commands or contents on your computer screen. ALL CAPS —Important note or first use of an important term in a chapter. Italic —Represents buttons on your scanner OR important notes. A Note about Icons This guide uses the following icons to point out information that deserves special attention. A procedure that must be followed carefully to prevent injury, or accidents. Warning Attention Instructions that are important to remember and may prevent mistakes.
4. Damaged wire could cause fire or electrical shock. Keep the power cord straight and without being twisted, bended, or scraped. 5. Unplug this device if you don’t need to use for a certain period of time, such as, during night or long weekend, to avoid any risks of causing fire. 6. Do not attempt to disassemble the scanner. There is danger of an electrical shock and opening your scanner will void your warranty. 7. Be sure not to bump or knock the scanner glass as it is fragile and could break. 8.
BOX CONTENTS1 1. Scanner 2. AC Adapter 3. Paper Chute 4. Quick Guide 5. Application CD-ROM 6. Calibration Sheet 7. Cleansing Cloth 8. Pad Module 1 Save the box and packing materials in case you need to transport this scanner in the future.
SCANNER OVERVIEW 1. STACKER—Keeps the paper in place. Extend it in case of longer paper. 2. PANEL UNIT—ADF cover with the touch panel. 3. TOUCH PANEL—Use this touch panel to operate the scanner. 4. PANEL UNIT OPEN LEVER—Opens the panel unit. Pull it to open the panel unit when you need to clear paper jam or clean the scanner. 5. PAPER WIDTH SLIDER—Adjusts the paper width slider for the paper size you are using. 6. PAPER CHUTE—Helps keep the paper in place. Install the paper chute before using the scanner.
13. POWER SWITCH—Use this to turn the scanner ON or OFF. 14. POWER RECEPTOR—Connects the scanner to a standard AC power outlet by the included AC adapter. 15. ETHERNET PORT—Connects the scanner to a port on the Ethernet hub by the Ethernet cable. NETWORK ENVIRONMENT Basic knowledge of network setup and configuration will be helpful for you to operate this scanner. When you are using this scanner in a corporate environment, you may need to consult your network administrator or ISP.
CHAPTER I. INSTALLING THE SCANNER Before installing your scanner, please verify that you have all of the proper components. A list of the package contents is provided in the “Box Contents” section of this guide. INSTALLING AND SETTING UP THE SCANNER Please follow the step-by-step procedures described below to install the Plustek scanner. Choose a Proper Site First! Attention Always place your scanner on a level, smooth and strong surface before proceeding the scanner setup or any scanning task.
Step 1. Installing the Paper Chute 1. Open the panel unit by pulling the lever, and get the paper chute ready. Panel unit open lever Panel unit 2. Install the paper chute by aligning and inserting the tabs of the paper chute into their slots on the scanner. 3. Close the panel unit by pushing it back down until it snaps back into place.
Step 2. Connecting the Scanner Attention Please make sure the scanner is turned OFF before you plug or unplug the scanner power adapter. 1. Plug the AC adapter into the scanner’s power receptor . 2. Plug the other end of the AC adapter into a standard AC power outlet. 3. Plug the end of the Ethernet cable to the Ethernet port at the rear of the scanner. 4. Plug the other end of the Ethernet cable to an available port on the Ethernet hub2. 5. Switch on the scanner power from the rear of the scanner.
CONFIGURING THE SYSTEM After powering on the system, you can tap on System Setting to enter the System Setting interface. The System Setting interface contains the following sections: Download, General, Scan Settings and Sending.
Downloads The Downloads section includes the following items: eScan Client and Applications. eScan Client You may download the eScan Client application for Windows and Mac system from this page. Please install the eScan Client application on the user's computer before trying the Save to PC function. Tap the button to download the desired file to the USB flash drive.
Applications You may download the Plustek PDF Tool (Windows) and Plustek TIFF Tool (Windows) applications from this page. Tap the button to download the desired file to the USB flash drive. General The General section includes the following items: About, Wifi, Calibration, Power Saving, History and Reset. About You can set the system language and update the driver version on this page.
Tap on Language to open the Language setting dialog, select the desired language and then tap the OK button to confirm the setting. The system will automatically restart. Tap on Update to update the driver version. Please insert the USB drive containing the update file. Tap the USB drive icon to start the update process. Wifi You can activate the Wifi function on this page. Select the desired Wifi provider and enter the password if necessary.
Power Saving To save power consumption, when the scanning process is finished, the scanner light source will turn itself off and the scanner will enter a lower-power mode without delay time. You can set the Screen Timeout time on this page. Tap on Screen Timeout to open the Screen Timeout dialog, select the desired time period then tap the OK button to confirm the setting.
History You can set the History function, Clear all history and export the system Log on this page. You may activate the History function to memorize the information entered by users, so that the user doesn’t have to enter the entire information every time. The information includes e-mail addresses, FTP server addresses, FTP user accounts and cloud user accounts. Tap on Clear all history and confirm the action in the following dialog to clear all the history.
Tap on Log to enter the following page. The Log file keeps system operation records and device information. You can e-mail this log file and detail problem descriptions back to the service provider to troubleshoot the system. Tap the button to download the log file. Reset You can reset the system on this page.
Tap on Reset All Data and confirm the action in the following dialog to reset the system. Scan Settings The Scan Settings section includes the following items: File Name and Initial Settings. File Name You may name the saved files in this page. You can see the file-naming example on the top of the screen immediately after you make any adjustments. The file name extension is automatically added according to the file format you set up.
You can activate Prefix to display prefix in the file name. The text you enter here will become the file name prefix. Note: Please make sure there is an active internet connection before you power on the scanner. The scanner requires access to the internet to set the device date and time. You can activate Date to display the date in the file name. Select the desired format of Date in the following dialog.
You can activate Time to display the time in the file name. Select the desired format of Time in the following dialog. Tap on Serial Number to select the desired format of Serial Number in the following dialog.
Initial Settings You can modify the desired scan settings on this page. The setting here will be the initial settings for the user scan interface. If you activate the Auto return to Initial Settings function and select the desired time period, every time the scan process is completed, the system will return to these initial settings after the preset time. Color Mode You can set two color modes for user to select. The selected result will be applied to the COLOR MODE button in the user scan interface.
Select the desired Color Mode in the popup dialog. Available color modes: Color, Gray and Black & White. Tap the OK button to confirm the settings or tap Cancel to exit this dialog. Format You can set two formats for user to select. The selected result will be applied to the FORMAT button in the user scan interface.
Select the file saving format in the popup dialog. Available file formats: PDF, JPG, TIFF, PNG, Multi-Page PDF and Multi-Page TIFF. Tap the OK button to confirm the settings or tap Cancel to exit this dialog. Resolution You can set two resolutions for user to select. The selected result will be applied to the QUALITY button in the user scan interface.
Select the desired Resolution in the popup dialog. Available dpi values: 100dpi (Lower), 200dpi (Standard), 300dpi (Good), 400dpi (Better), and 600dpi (Best). Tap the OK button to confirm the settings or tap Cancel to exit this dialog. Scan Mode Select the desired Scan Mode in the popup dialog. The selected result will be applied to the SCAN MODE button in the user scan interface. Available scan modes: Simplex and Duplex. Tap the OK button to confirm the settings or tap Cancel to exit this dialog.
Compression Adjust the Compression quality in the popup dialog. Density Adjust the brightness, contrast and gamma levels of the image in the popup dialog.
Watermark You can activate the Watermark function, and decide to use an image or text as the Watermark. Switch on this function to add watermark on the scanned images. If you select Use Image as the Watermark, you have to upload the desired image and select the desired position.
If you select Use Text as the Watermark, you have to enter the desired text, select the desired position, and adjust the Transparency, Text Size and Text Angle. Punch Hole Removal You can activate the Punch Hole Removal function. Switch on this function to remove the hole marks aligned along with the edge of the scanned document.
Blank Page Removal You can activate the Blank Page Removal function. Switch on this function to remove blank pages after the document is scanned. Adjust the Sensitivity level in the following dialog. Tap the OK button to confirm the settings or tap Cancel to exit this dialog. Blank Page Split You can activate the Blank Page Split function. Switch on this function to split the scanned document by blank page. This function can only be used with the Multi-Page PDF and Multi-Page TIFF formats.
Reset to Default Tap on Reset to Default to reset the scan settings to default factory settings. The following dialog opens to confirm the action. Sending The Sending section includes the following item: Sending Settings. Sending Settings You can activate the desired sending destinations. Available options are: USB, PC, Mobile, Mail, FTP, and Clouds.
USB Switch on the USB function to enable sending the scanned file to the USB flash drive. PC Switch on the PC function to enable sending the scanned file to the desired computer. The scanner and the target device must be on the same segment of the network. Mobile Switch on the Mobile function to enable sending the scanned file to the desired mobile device. The scanner and the target device must be on the same segment of the network.
• Port: 587 • SMTP Authentication Required: Yes If you receive errors when using SSL/TLS, try using StartTLS instead. • Account: Your full iCloud email address (for example, emilyparker@icloud.com, not emilyparker) • Password: Your iCloud password Gmail SMTP Mail Server Settings • Server: smtp.gmail. com • Port: 465 (with SSL/TLS), 587 (with SSL/TLS) • SMTP Authentication Required: Yes • Account: Your full gmail address (for example, alansmith@gmail.
FTP Switch on the FTP function to enable sending the scanned file to the desired FTP button to set the FTP server. Enter Server, Port, server. Tap the Account and Password, then tap the OK button to test the FTP server setting. If the connection is successful, the FTP server information will display on the top of the page. If the preset FTP server is the only destination, you can activate Use this FTP as the only destination function.
Clouds Switch on the Clouds function to enable sending the scanned file to the desired cloud server. Tap the button to set the cloud server. In the Cloud Settings dialog, tap the button to select the desired cloud server. Enter Server and Port if necessary. Enter Account and Password, then tap the OK button to test the cloud server setting. If the connection is successful, the cloud server information will display on the top of the page.
CHAPTER II. SCANNING PREPARING DOCUMENTS Proper document preparation prior to the scan can prevent paper feed errors and damages to the scanner. Checking Document Conditions Loosening Documents Checking Document Conditions Make sure the size and ream weight of your documents are acceptable by the scanner. Refer to “Appendix A: Specifications” of this guide for more information. To scan multiple documents in a batch from the ADF can increase your work efficiency and make large scanning tasks easier.
However, don’t use the ADF to scan documents if they meet any of the following conditions: Paper lighter than 40 g/m2 (10 lb.) or heavier than 220 g/m2 (58 lb.) Paper with clips or staples attached Paper with inconsistent thickness, e.g., envelops Paper with wrinkles, curls, folds, or tears Paper with an odd (non-rectangular) shape Tracing paper Carbon paper, pressure sensitive paper, carbonless paper Items other than paper, e.g., cloth, metal foil.
PLACING DOCUMENTS 1. Load the documents, headfirst and face down, toward the center of the ADF paper chute and all the way into the ADF until touching the bottom. For single-sided scans, load the documents face down so that the side to be scanned faces towards the paper chute. For double-sided scans, load the desired page order of documents face down so that the side to be scanned faces towards the paper chute. 2.
3. Adjust the paper width slider for the paper size you are using. The paper width slider should be gently touching both sides of the documents. Attention DO NOT load more than 50 sheets of paper (70 g/m2, 18 lb.) to the ADF. Paper scanned from the ADF must be a minimum of 5.08 x 5.08 cm (2” x 2”, W x L). Make sure there are no gaps between the document stack and the paper-width slider; otherwise, the scanned images can be skewed.
Attention Make sure the business cards you wish to scan are horizontally loaded into the ADF. Don’t load more than 30 business cards in one batch. PLACING PLASTIC CARDS The plastic card can be embossed credit card, driver license, ID card, insurance card, medic-care card or any membership card. Make sure to load the embossed face of the embossed card face up into the scanner. Please remove the pad module before you load the plastic card. 1. Open the panel unit by pulling the panel unit open lever.
3. Close the panel unit by pushing it back down until it snaps back into place. 4. Horizontally load the plastic card, headfirst and face up, toward the center of the ADF. Make sure to load the embossed face of the embossed card face up into the scanner. For double-sided scans, load the card in desired order. 5. Adjust the paper width slider to the card width. The paper width slider should be gently touching both sides of the card.
SCANNING DOCUMENTS 1. Tap the button to toggle the SCAN MODE. 2. Tap the button to toggle the COLOR MODE. 3. Tap the button to toggle the FORMAT. 4. Tap the button to toggle the QUALITY. 5. If necessary, you may tap on to adjust Advanced Settings. 6. When you are satisfied with all the scan settings, tap the scan the desired document.
Advanced Settings If necessary, you may adjust all the scan settings in the Advanced Settings dialog. Scan Mode Select the desired Scan Mode in the popup dialog. Available scan modes: Simplex and Duplex.
Color Mode Select the desired Color Mode in the popup dialog. Available color modes: Color, Gray and Black & White. Format Select the file saving format in the popup dialog. Available file formats: PDF, JPG, TIFF, PNG, Multi-Page PDF and Multi-Page TIFF.
Resolution Select the desired Resolution in the popup dialog. Available dpi values: 100dpi (Lower), 200dpi (Standard), 300dpi (Good), 400dpi (Better), and 600dpi (Best). Size Select the desired paper Size in the popup dialog. Available paper sizes: Auto, A4, A5, B5, Letter, Legal and Invoice.
Compression Adjust the Compression quality in the popup dialog. Tap the OK button to confirm the settings or tap Cancel to exit this dialog. Density Adjust the brightness and contrast levels of the image. Tap the OK button to confirm the settings or tap Cancel to exit this dialog.
Watermark Switch on or off the Watermark function. Switch on this function to add watermark on the scanned images. Punch Hole Removal Switch on or off the Punch Hole Removal function. Switch on this function to remove the hole marks aligned along with the edge of the scanned document. Blank Page Removal Switch on or off the Blank Page Removal function. Switch on this function to remove blank pages after the document is scanned. Adjust the Sensitivity level in the Sensitivity dialog.
EDITING THE SCANNED DOCUMENTS The scanned image will be displayed on the screen. All scanned images are displayed on the screen as thumbnails; you may view up to 8 miniatures of the scanned images at the same time. The number displayed on the upper-right corner of each image is the sequential number given to every image according to the scanning order. This mode is especially useful when you want to search a particular image, or check the images roughly to decide if rescanning certain pages is necessary.
In this display mode, you can select the desired scanned image from the miniatures to re-arrange the image order. You can manually transpose the selected image within the same scan task by drag-and-drop operation. Select a single image on the screen by pointing on that thumbnail. Drag the selected image to the desired place. The selected image is moved to the new place and automatically renumbered.
On the right side of the screen, tap the button to go to the first page, tap the button to go to the upper page (For example: from page 7 to page 3), tap the button to go to the lower page (For example: from page 2 to page 6) and tap the indicates the current page, and button to go to the last page. The upper number of the lower number indicates the total number of pages. On the bottom of the screen, there are 4 buttons for you to perform the specific functions.
If you want to scan additional documents, first select a desired scanned image on the screen. Tap the button, and the following dialog will prompt you to select where to insert the new scanned image. button to select all the scanned images, shortcuts allow you to delete Tap the or rotate all files at the same time.
Double-tap on a desired scanned image to enter the image-editing window. You can zoom in on the scanned image by pinching two fingers away from each other, or zoom out on the scanned image by pinching two fingers towards each other. Tap the button on the upper-right corner to exit the image-editing window. If necessary, you may adjust the scanned image by tapping the buttons on the left side of the screen. Button Function Turn the image counterclockwise by 90º. Turn the image clockwise by 90º.
Crop the image. Adjust the rectangle to define the cropping area. Delete the selected image. SAVING THE SCANNED DOCUMENTS In the Save As dialog, you may rename the scanned document by tapping on the File Name field, and select the saving destination by tapping on the desired option under Select a Destination . Available options are: USB, PC, Mobile, Mail, FTP, and Clouds. Tap the Back button to return to the previous stage, and tap the Finish button to quit the scanning procedure.
Save to USB Tap on the USB button to save the scanned document to the USB flash drive. If you see the following dialog, the scanned document is successfully saved to the USB flash drive. You may tap the Continue button to save the scanned document to another destination, or tap the Finish button to complete the scanning procedure.
Save to PC The scanner and the target device must be on the same segment of the network. Download the eScan Client software from System Settings ＞ Download ＞ eScan Attention Client page. Please install the eScan Client software on the user's computer before trying the Save to PC function. In the eScan Client interface, you can modify the User Name, select the desired file Location and determine the action after the file is downloading.
In the Select a PC dialog, you can find a list of the connected computers. If the desired computer is not on the list, please tap the button to refresh the list or use the Search PC field to search for the desired computer. After selecting the desired PC, tap the document to the selected computer.
If you see the following dialog, the scanned document is successfully saved to the selected computer. You may tap the Continue button to save the scanned document to another destination, or tap the Finish button to complete the scanning procedure. Save to Mobile The scanner and the target device must be on the same segment of the network.
eScan app from the Apple App Store. Please install the Plustek eScan app on the user's mobile device before trying the Save to Mobile function. Please make sure the Plustek eScan app is executed before you try the Save to Mobile function. For Android device, download the Plustek eScan app from the Google Play Store. Please install the Plustek eScan app on the user's mobile device before trying the Save to Mobile function.
The following Save to mobile dialog opens, tap the Select a mobile device field to select the desired mobile device from the list. In the Select a mobile device dialog, you can find a list of the connected mobile devices. If the desired mobile device is not on the list, please tap the button to refresh the list or use the Search mobile device field to search for the desired mobile device.
After selecting the desired mobile device, tap the scanned document to the selected mobile device. button to save the If you see the following dialog, the scanned document is successfully saved to the selected mobile device. You may tap the Continue button to save the scanned document to another destination, or tap the Finish button to complete the scanning procedure.
Save to Mail Tap the Mail button to send the scanned document to a desired e-mail address. The following Save to mail dialog opens, you may modify the sender name if necessary. Enter the receiver e-mail address in the To: Enter an e-mail address field. If necessary, you may enter an e-mail address in the CC: Enter an e-mail address field, and enter the Subject.
After setting the desired e-mail address, tap the scanned document to the desired e-mail address. button to send the If you see the following dialog, the scanned document is successfully sent to the desired e-mail address. You may tap the Continue button to save the scanned document to another destination, or tap the Finish button to complete the scanning procedure.
Save to FTP Tap the FTP button to save the scanned document to a FTP server. If you have already setup a FTP server in the System Setting page, you don’t have to go through the following procedure. The scanned document will be saved to the preset FTP server directly. Enter the FTP address, username and password. If necessary, you may change the Port on the left side. Tap the button to connect to the FTP server.
After successfully connecting to the FTP server, tap the the scanned document to the FTP server. button to save If you see the following dialog, the scanned document is successfully saved to the FTP server. You may tap the Continue button to save the scanned document to another destination, or tap the Finish button to complete the scanning procedure.
Save to Clouds Tap the Cloud button to save the scanned document to a desired cloud server. If you have already setup a cloud server in the System Setting page, you don’t have to go through the following procedure. The scanned document will be saved to the preset cloud server directly. Tap the desired cloud server.
Enter Server and Port if necessary. Enter the email address or username and the password for the selected cloud server. Tap the the cloud server. After successfully connecting to the cloud server, tap the the scanned document to the desired cloud server.
If you see the following dialog, the scanned document is successfully saved to the desired cloud server. You may tap the Continue button to save the scanned document to another destination, or tap the Finish button to complete the scanning procedure.
CHAPTER III. CARE AND MAINTENANCE Your scanner is designed to be maintenance-free. However, constant care and maintenance can keep your scanner working smoothly. CLEANING THE SCANNER Paper powder, dust, ink and toner from paper being scanned may make the inner ADF dirty, which leads to poor image quality or document-feeding errors. How often to clean your scanner depends on the type of paper and number of pages being scanned. Perform the following procedures to clean the scanner surface and the ADF unit.
Cleaning the ADF 1. Open the panel unit by pulling the lever. Panel unit open lever Panel unit 2. Gently wipe the following areas with the cloth dampened with the cleaner. Be careful NOT to scratch their surfaces. Clean Feed Roller: Wipe the Feed Roller from side to side and then rotate it. Repeat this until its entire surface is cleaned.
Clean Pad Module: Wipe the Pad Module from top to bottom (in the direction of arrow shown in below picture). Be careful not to damage the pick springs of the pad. Clean ADF Glass: Attention Do not spray cleaner directly onto the scanner glass. Excess liquid residue may fog or damage the scanner. 3. Wait for cleaned areas to dry completely.
4. Close the panel unit by pushing it back down until it snaps back into place. REPLACING CONSUMABLES As a guideline, it is recommended to replace the pad module every 50000 sheets of scans (A4, 70 g/m2 or 18 lb.), and it is recommended to replace the feed roller every 300000 sheets of scans (A4, 70 g/m2 or 18 lb.). Replacing the Pad Module 1. Open the panel unit by pulling the panel unit open lever.
2. Remove the pad module by pinching both sides of the pad module and pull it out. 3. Install the new pad module by inserting the tabs on the module onto their slots on the scanner. 4. Close the panel unit by pushing it back down until it snaps back into place.
Replacing the Feed Roller 1. Open the panel unit by pulling the panel unit open lever. Panel unit open lever Panel unit 2. Remove the paper chute by pinching both sides of the handles on the paper chute to remove it. 3. Remove the feed roller by pinching both sides of the feed roller and pull it out.
4. Install the new feed roller by aligning and inserting the feed roller onto the roller pitman on the scanner.
5. Install the paper chute by aligning and inserting the tabs of the paper chute into their slots on the scanner. 6. Close the panel unit by pushing it back down until it snaps back into place.
CHAPTER IV. TROUBLESHOOTING If you encounter problems with your scanner, please review the installation and scanning instructions contained in this guide. CLEARING PAPER JAMS If a paper jam in the ADF happens, please perform the following steps: 1. Remove any unjammed documents still loaded into the ADF. 2. Open the panel unit by pulling the panel unit open lever. Panel unit open lever Panel unit 3. Gently but firmly pull the jammed documents out of the ADF.
Attention Do not try to pull jammed or half-scanned documents out of the ADF without first opening the panel unit. Doing so may permanently damage the ADF. 4. Close the panel unit by pushing it back down until it snaps back into place.
APPENDIX A: SPECIFICATIONS3 Optical Resolution 600 dpi Hardware Resolution 600 x 600 dpi ADF Capacity 50 sheets (70 g/m², 18 Lbs) Note: Maximum ADF capacity varies, depending upon paper weight. Scanning Speed 20 ppm/ 40 ipm (Grayscale mode, 200 dpi, A4 Portrait) 20 ppm/ 40 ipm (B&W mode, 200 dpi, A4 Portrait) 5 ppm/ 10 ipm (Color mode, 200 dpi, A4 Portrait) Scanning Area (W x L) Max. 216 x 356 mm (8.5” x 14”) Min. 13.2 x 13.2 mm (0.52” x 0.52”) Acceptable Paper Sizes (W x L) Max. 244 x 356 mm (9.
APPENDIX B: CUSTOMER SERVICE AND WARRANTY Please visit our website www.plustek.com for more customer service information. For further assistance, visit our website or call our customer support phone number listed on the website. One of our representatives will be happy to assist you from Monday through Friday in office working hours.
The manufacturer warranty includes all parts and labor, and is not valid without the receipt of original purchase. To obtain warranty service, you may contact the authorized dealer or distributor, or visit our website to check out the available service information, or send a request via E-mail for further help. If you transfer this product to another user, warranty service is available to that user for the remainder of the warranty period.
FCC RADIO FREQUENCY STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
