Installation Usage & Maintenance
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Table of Contents INTRODUCTION ....................................................................................................1 How to Use This Guide ............................................................................................... 1 Conventions of This Guide ......................................................................................... 2 A Note about Icons ...............................................................................................................
INTRODUCTION Thank you for choosing us as your scanner supplier. Your new scanner will improve the professionalism of your day-to-day computing tasks by allowing you to input images and electronic text into your computer system. You can easily scan single-sided or double-sided documents with your scanner. Like all of our products, your new scanner is thoroughly tested and backed by our reputation for unsurpassed dependability and customer satisfaction.
CONVENTIONS OF THIS GUIDE Bold —Represents commands or contents on your computer screen. ALL CAPS —Important note or first use of an important term in a chapter. Italic —Represents buttons on your scanner OR important notes. A Note about Icons This guide uses the following icons to point out information that deserves special attention. A procedure that must be followed carefully to prevent injury, or accidents. Warning Attention Instructions that are important to remember and may prevent mistakes.
4. Damaged wire could cause fire or electrical shock. Keep the power cord straight and without being twisted, bended, or scraped. 5. Unplug this device if you don’t need to use for a certain period of time, such as, during night or long weekend, to avoid any risks of causing fire. 6. Do not attempt to disassemble the scanner. There is danger of an electrical shock and opening your scanner will void your warranty. 7. Be sure not to bump or knock the scanner glass as it is fragile and could break. 8.
BOX CONTENTS2 1. Scanner 2. USB Cable 3. AC Adapter 4. Power Cable 5. Quick Guide 6. Setup/Application CD/DVD-ROM 7. Calibration Sheet 8. Memo Label 9. Cleansing Cloth 10. Pad Module x 2 11. Feed Roller 12. Paper Chute 2 Save the box and packing materials in case you need to transport this scanner in the future.
THE SCANNER OVERVIEW 1. PAPER CHUTE—Helps keep the paper in place. Install the paper chute before using the scanner. 2. PAPER WIDTH SLIDER—Adjusts the paper width slider for the paper size you are using. 3. COVER OPEN LEVER—Opens the ADF cover. Pull it to open the ADF cover when you need to clear paper jam or clean the scanner. 4. STACKER—Keeps the paper in place. Extend it in case of longer paper. 5. ADF (AUTOMATIC DOCUMENT FEEDER)—Automatically feeds a stack of documents for scanning. 6.
7. WARNING LED—Indicates the scanner error status. 8. POWER / POWER SAVING LED—Indicates the scanner status. 9. POWER SAVING BUTTON—Press about 1 second to enter the standby mode (sleep mode) and you may press this button again to wake up the scanner from power saving. 10. FUNCTION NUMBER DISPLAY—Indicates the number of the predefined scanning task selected by the up or down button. 11. UP BUTTON—Press to move forward the scanning task number indicated in the function number display. 12.
14. USB PORT—Connects the scanner to a USB port on your computer by the included USB cable. 15. ETHERNET PORT3—Connects the scanner to a port on the Ethernet hub by the Ethernet cable. 16. POWER RECEPTOR—Connects the scanner to a standard AC power outlet by the included AC adapter. 17. POWER SWITCH—Use this to turn the scanner ON or OFF. 3 Ethernet Port is not included in all scanner models.
LED INDICATOR The Power/Power Saving LED and Warning LED indicate different scanner status. Power / Warning LED Power Saving Light LED Light Status Off Blue Off Orange Red Blinking Blue Blinking Red Blue Blinking Red Off An internal component of the scanner may have malfunctioned. Off The scanner is off, either because the power is not turned on, or because the AC adapter is not properly plugged into an AC power outlet. Off The scanner is turned on, ready to scan images.
CHAPTER I. INSTALLING THE SCANNER Before installing your scanner, please verify that you have all of the proper components. A list of the package contents is provided in the “Box Contents” section of this guide. SOFTWARE INSTALLATION REQUIREMENTS Your scanner comes with the OCR software (ABBYY FineReader Sprint), business card recognition software (NewSoft Presto! BizCard), document management software (NewSoft Presto! PageManager), the scanner’s driver, ISIS driver4 and DocAction.
If you don’t find such USB ports on your computer, then you need to purchase a certified USB interface card to add USB capabilities to your computer. INSTALLING AND SETTING UP THE SCANNER Please follow the step-by-step procedures described below to install the Plustek scanner. Choose a Proper Site First! Attention Always place your scanner on a level, smooth and strong surface before proceeding the scanner setup or any scanning task.
Step 1. Install the Paper Chute 1. Open the ADF cover by pulling the lever, and get the paper chute ready. Cover open lever ADF cover 2. Install the paper chute by aligning and inserting the tabs of the paper chute into their slots on the scanner. 3. Close the ADF cover by pushing it back down until it snaps back into place.
Step 2. Connecting the Scanner to Your Computer Using the USB Cable to connect the Scanner and Your Computer Attention Please make sure the scanner is turned OFF before you plug or unplug the scanner power adapter. 1. Plug the AC adapter into the scanner’s power receptor . 2. Attach the power cable to the AC adapter. 3. Plug the other end of the power cable into a standard AC power outlet. 4. Plug the square end of the included USB cable to the USB port the scanner. at the rear of 5.
Using the Ethernet Cable to connect the Scanner and Your Computer (If your scanner does not have the Ethernet port, please skip this step.) Attention Please make sure the scanner is turned OFF before you plug or unplug the scanner power adapter. When you use the Ethernet cable to connect the scanner and your computer on the network, please do not connect the USB cable to the scanner at the same time.
5. Plug the other end of the Ethernet cable to an available port on the Ethernet hub6. 6. Plug the end of another Ethernet cable to the Ethernet port on the computer. 7. Plug the other end of the Ethernet cable to an available port on the Ethernet hub. Step 3. Installing the Software 1. Switch on the scanner power from the rear of the scanner. 2.
4. For Windows XP: a. Insert the Setup/Application CD/DVD-ROM, included with your scanner, into your CD/DVD-ROM drive. b. Select Install the software automatically recommended and click the Next button. c. Click the Next button in the window that appears. Afterwards, please skip to procedure 8. 5. For Windows Vista: a. Select “Locate and install driver software (recommended)” when the “Found New Hardware” window is displayed. b. Click on the Continue button when the “User Account Control” dialog pops up. c.
7. For Windows 8: a. Insert the Setup/Application CD/DVD-ROM, included with your scanner, into your CD/DVD-ROM drive. Click on the pop-up notification, then click Run install.exe in the pop-up window. If you miss the pop-up notification, please eject and re-insert the Setup/Application CD/DVD-ROM. b. Click on the Yes button if the User Account Control dialog pops up. Afterwards, please skip to procedure 10. 8.
11. (If your scanner does not have the Ethernet port, please skip this Step.) Select the method to connect the scanner and your computer. Using the USB cable to connect the scanner and your computer a. Select the USB Port Connection option. Follow the on-screen installation instructions. Afterwards, please skip to procedure 12. Using the Ethernet cable to connect the scanner and your computer in a network environment with a DHCP server a. Select the Ethernet Port Connection option.
b. Follow the on-screen installation instructions. Please use the Scanner Search Tool to search available scanners and select the desired scanner to be used, and then click Connect Device button to make connection. (If the Windows Security Alert window appears during the search tool execution, please unblock the search tool from the firewall to make sure the connecting process is working properly.) Refer to the online help of Scanner Search Tool to explorer more about Scanner Search Tool! c.
Using the Ethernet cable to connect the scanner and your computer in a network environment with static IP allocation a. Select the Ethernet Port Connection option. Please make sure to unplug the USB cable from the scanner when you choose this option. b. Follow the on-screen installation instructions. Please use the Scanner Search Tool to search available scanners.
d. Please search available scanners again and select the desired scanner icon to be used, and then click Connect Device button to make connection. e. After you make sure the Scanner Search Tool is working properly and the scanner connection status indicates Locally Connected, please click the OK button to confirm the status. 12. After the software is installed, close all open applications and click the Finish button to restart your computer.
2. Click the Windows Start button to launch Presto! BizCard. (For Windows 8 users: Point your mouse cursor to the upper or lower right corner of your screen to open the Charm bar. Click on the Search charm. The Apps screen will be shown. Click on an empty space in the Apps screen, move your cursor to the right edge of the screen to scroll right until you find Presto! BizCard, and then click on Presto! BizCard.) 3. (If you have only one scanner connected with your computer, please skip to Step 4.
CHAPTER II. SCANNING Your scanner needs to be driven by certain type of software program. Since all documents or images (whether text or pictures) that are acquired from the scanner are treated by your computer as images, most scanning will probably be done from an image-editing program where you can view, edit, save and output the scanned images. An image-editing program has been bundled for your scanner on the included Setup/Application CD/DVD-ROM.
PREPARING DOCUMENTS Proper document preparation prior to the scan can prevent paper feed errors and damages to the scanner. Checking Document Conditions Loosening Documents Checking Document Conditions Make sure the size and ream weight of your documents are acceptable by the scanner. Refer to “Appendix A: Specifications” of this guide for more information. To scan multiple documents in a batch from the ADF can increase your work efficiency and make large scanning tasks easier.
However, don’t use the ADF to scan documents if they meet any of the following conditions: Paper lighter than 50 g/m2 (14 lb.) or heavier than 105 g/m2 (28 lb.) Paper with clips or staples attached Paper with inconsistent thickness, e.g., envelops Paper with wrinkles, curls, folds, or tears Paper with an odd (non-rectangular) shape Tracing paper Carbon paper, pressure sensitive paper, carbonless paper Items other than paper, e.g., cloth, metal foil.
PLACING DOCUMENTS 1. Load the documents face down toward the center of the ADF paper chute and all the way into the ADF until touching the bottom. For single-sided scans, load the documents face down so that the side to be scanned faces towards the paper chute. For double-sided scans, load the desired page order of documents face down so that the side to be scanned faces towards the paper chute. 2.
Attention DO NOT load more than 100 sheets of paper (70 g/m2, 18 lb.) to the ADF. Paper scanned from the ADF must be a minimum of 5.08 x 5.08 cm (2” x 2”, W x L). Make sure there are no gaps between the document stack and the paper-width slider; otherwise, the scanned images can be skewed. Although the documents should be loaded firmly in place ensuring optimum scanning accuracy, they should never be wedged in so tightly that the process of feeding them through the scanner is strained.
PLACING PLASTIC CARDS The plastic card can be embossed credit card, driver license, ID card, insurance card, medic-care card or any membership card. Make sure to load the embossed face of the embossed card face up into the scanner. Please remove the pad module before you load the plastic card. 1. Open the ADF cover by pulling the cover open lever. Cover open lever ADF cover 2. Remove the pad module by pinching both sides of the pad module and pull it out. 3.
4. Vertically load the plastic card, headfirst and face up, toward the center of the ADF. For single-sided scans, load the card face up. For double-sided scans, load the card in desired order. 5. Adjust the paper width slider to the card width. The paper width slider should be gently touching both sides of the card. Attention Make sure the plastic cards you wish to scan are vertically loaded into the ADF. Maximum thickness of each plastic card is 1 mm.
Scanning via TWAIN Interface The TWAIN program is a very important piece of software that comes with your scanner. This program acts as an interface between the scanner hardware and the image-editing software you are using to view and edit images. The TWAIN program allows you to adjust a number of settings to define the quality of the scanned image.
4. Adjust the scanning settings. For ADF (Duplex) scan, you can tailor settings individually for front and rear sides of the documents. Click Front Side button to adjust the scanning settings of document front side and then click Rear Side button to adjust the scanning settings of document rear side. You can enable the function of Merge Pages only when you select ADF (Duplex) as Scan type and Automatic Size as Page Size to output the scan images of both front and rear sides in one image.
Scan within NewSoft Presto! BizCard: 1. Click on the Windows Start button, point to All Programs > Presto! BizCard and then click Presto! BizCard to launch the business card recognition software. (For Windows 8 users: Point your mouse cursor to the upper or lower right corner of your screen to open the Charm bar. Click on the Search charm. The Apps screen will be shown.
Scan from the Scanner Buttons 1. Place the document or images onto the scanner. (Refer to “Chapter II. Scanning” of the Scanner User’s Guide for more information in placing paper into the ADF properly.) 2. Check current button settings by viewing the memo label or the Button Configuration window. If needed, you may also modify settings to meet your current needs. (Refer to “View Button Settings” and “Configure Button Settings” below for more information.) 3.
View Button Settings There are three ways to view the button settings: Double-click the icon Right-click the icon in the Windows system tray, and then choose Button Configuration… in the pop-up menu that opens. View your memo if you write down the customized button number settings on the memo label. in the Windows system tray. Scanning from the On-screen DocAction’s Execute Menu You may also use DocAction's on-screen Execute menu to perform the same scanning tasks.
CHAPTER III. CARE AND MAINTENANCE Your scanner is designed to be maintenance-free. However, constant care and maintenance can keep your scanner working smoothly. CLEANING THE SCANNER Paper powder, dust, ink and toner from paper being scanned may make the inner ADF dirty, which leads to poor image quality or document-feeding errors. How often to clean your scanner depends on the type of paper and number of pages being scanned. Perform the following procedures to clean the scanner surface and the ADF unit.
Cleaning the ADF 1. Open the ADF cover by pulling the lever. Cover open lever ADF cover 2. Gently wipe the following areas with the cloth dampened with the cleaner. Be careful NOT to scratch their surfaces. Clean Feed Roller: Wipe the Feed Roller from side to side and then rotate it. Repeat this until its entire surface is cleaned. Clean Pad Module: Wipe the Pad Module (in the direction of arrow shown in below picture).
Clean ADF Glass: Attention Do not spray cleaner directly onto the scanner glass. Excess liquid residue may fog or damage the scanner. 3. Wait for cleaned areas to dry completely. 4. Close the ADF cover by pushing it back down until it snaps back into place. REPLACING CONSUMABLES As a guideline, it is recommended to replace the pad module every 50000 sheets of scans, and it is recommended to replace the feed roller every 300000 sheets of scans.
Replacing the Pad Module 1. Open the ADF cover by pulling the cover open lever. Cover open lever ADF cover 2. Remove the pad module by pinching both sides of the pad module and pull it out. 3. Install the new pad module by inserting the tabs on the module onto their slots on the scanner. 4. Close the ADF cover by pushing it back down until it snaps back into place.
Replacing the Feed Roller 1. Open the ADF cover by pulling the cover open lever. Cover open lever ADF cover 2. Remove the paper chute by pinching both sides of the handles on the paper chute to remove it. 3. Remove the feed roller by pinching both sides of the feed roller and pull it out.
4. Install the new feed roller by aligning and inserting the feed roller onto the roller pitman on the scanner. 5. Install the paper chute by aligning and inserting the tabs of the paper chute into their slots on the scanner. 6. Close the ADF cover by pushing it back down until it snaps back into place.
CALIBRATING THE SCANNER Calibrate the scanner if colors appear in areas that should be white, or colors of the scanned image and the original vary a lot. This allows you to adjust and compensate for variations that can occur in the optical component over time by its nature. The following describes how to calibrate the scanner: 1. The Calibration Sheet, marked with an arrow on either edge at both sides, is used specially for ADF Scanning calibration. 2.
POWER SAVE To save power consumption, when the scanning process is finished, the scanner light source will turn itself off and the scanner will enter a lower-power mode without delay time. Information The scanner will enter the standby mode (sleep mode) after it is idle for 10 minutes. Simply press any scanner button on the scanner panel and the scanner will return back to the normal status.
CHAPTER IV. TROUBLESHOOTING If you encounter problems with your scanner, please review the installation and scanning instructions contained in this guide. Before you ask for customer service or repair, please refer to the information in this chapter and consult our FAQ (Frequently Asked Questions) in which you can find useful self troubleshooting information. From the Windows START menu, point to All Programs > Your Scanner Model Name, and then click FAQ.
CLEARING PAPER JAMS If a paper jam in the ADF happens, please perform the following steps: 1. Remove any unjammed documents still loaded into the ADF. 2. Open the ADF cover by pulling the cover open lever. Cover open lever ADF cover 3. Gently but firmly pull the jammed documents out of the ADF. Try to avoid creasing or wrinkling the documents. Attention Do not try to pull jammed or half-scanned documents out of the ADF without first opening the ADF cover. Doing so may permanently damage the ADF. 4.
APPENDIX A: SPECIFICATIONS7 Plustek SN8016U Image Sensor CCD Sensor x 2 Optical Resolution 600 dpi Hardware Resolution 600 x 600 dpi 1. 100 sheets (A4/ Letter, 70 g/㎡ or 18 Lbs), Max. thickness under 10 mm (0.4”) 2. 50 sheets (A3, 70 g/㎡ or 18 Lbs) ADF Capacity 3. 20 sheets (Business Cards) 4. Plastic Card (Portrait Loading), Max. thickness under 1 mm, embossed cards can be scanned. Note: Maximum ADF capacity varies, depending upon paper weight.
Plustek SC8016U Image Sensor CCD Sensor x 2 Optical Resolution 600 dpi Hardware Resolution 600 x 600 dpi 1. 100 sheets (A4/ Letter, 70 g/㎡ or 18 Lbs), Max. thickness under 10 mm (0.4”) 2. 50 sheets (A3, 70 g/㎡ or 18 Lbs) ADF Capacity 3. 20 sheets (Business Cards) 4. Plastic Card (Portrait Loading), Max. thickness under 1 mm, embossed cards can be scanned. Note: Maximum ADF capacity varies, depending upon paper weight.
APPENDIX B: CUSTOMER SERVICE AND WARRANTY Visit our website www.plustek.com for more customer service information. For further assistance, visit our website or call our customer support phone number listed on the website. One of our representatives will be happy to assist you from Monday through Friday in office working hours.
STATEMENT OF LIMITED WARRANTY This Statement of Limited Warranty applies only to the options you originally purchase for your use, and not for resale, from an authorized reseller. The manufacturer warranty includes all parts and labor, and is not valid without the receipt of original purchase. To obtain warranty service, you may contact the authorized dealer or distributor, or visit our website to check out the available service information, or send a request via E-mail for further help.
Some jurisdictions do not allow the exclusion or limitations of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from jurisdiction to jurisdiction. FCC RADIO FREQUENCY STATEMENT This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
