User's Manual

Troubleshooting 62
Malfunciton Possible Reason Solution
Book opens but
various symbols,
question marks etc.
are displayed instead
of letters
Incorrect encoding
Switch to reading
mode, select Settings
and change encoding
No response when
you press any key
Sometimes (e.g.,
when downloading
damaged or too large
books) the Device
may freeze
Close the frozen ap-
plication by pressing
the Backward key
for 1–2 sec. If this
doesn’t help, press
Reset on the rear
panel to reload your
device.
After connection to
PC disks are not dis-
played in Explorer
Your Device is in
the battery charging
mode.
Check USB mode in
Conguration Main
Menu item. Set Con-
nection to PC or Ask at
Connection
No signal in connec-
tion cable
Check USB cable
condition and its
proper connection to
connector. Try to con-
nect the USB-cable
to another port