User manual

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4. Live Support
Incidentally,youcanalsogetintouchwithusdirectlyvia“Live
Support”contact.SimplystartthePOIbaseicononyourPCandclick
on the corresponding button.
WehopeyouenjoyyournewPOIPilot
Ihr POICON Team
Hamburg
SUPPORT
1. Online
In our online support area, you get:
• freeupdatesformanyPOICONproducts
•manytips,andimportantinformationaboutyourproduct
 www.poicon.com»Contact&Support
2. Email
Forquestionsandsuggestions,we’reavailabletoyoufreeofcharge
via email at [e-mail].
3. Telephone
• Orderingservice:
 Orders,productsuggestions,questionsonadditionalproductsor
content services
 +49(0)4028 46 37 10
• Technicalcustomerservice:
Here, you’ll get help during installation and individual support for
application problems
 +49(0)900-17 66 288 01*
*Forthisservice,T-Comlandlinecostsaccrueatarateof€0.49perminute.
 Pricesforcallsplacedusingamobilephoneorfromoverseasmaydier.