User Manual

PoKeys user manual

www.poscope.com

9. Frequently asked questions

What software must be installed to operate the device?

On first use or when reconfiguring the device, the supplied software must be installed. If USB

connection is to be used, device driver must be used that should be automatically installed by the

setup package.

Can I use both USB and Ethernet connections?

Yes, both USB and Ethernet connections can be connected at the same time, but USB connection will

have a priority over Ethernet.

Windows can not find drivers for PoKeys57CNC device

The drivers should automatically be installed by PoKeys setup package. If this is not the case and

Windows reports unknown device, install the drivers manually by instructing the Windows device

setup wizard to look for drivers in PoKeys installation folder (C:\Program Files\PoLabs\PoKeys\ by

default).

I misconfigured the device and device no longer responds. What can I do?

If you misconfigured the device in such a way that configuration utility cannot be used to repair the

configuration, see the section ‘Quick resetting the device configuration’ in this manual.

There is spontaneous triggering of some of the pins. What is wrong?

Although the device implements basic noise filtering on the digital inputs, long wires between PoKeys

device and switches can cause spontaneous triggering if those wires are located near high-power

electrical wiring. Use twisted pair wires, shielding and try to route the signal wires away from power

supply wires.

The connection with the PoKeys device cannot be established with 10BASE-T router

Please check that you are using proper cable that is supported by 10BASE-T standard. The following

diagram shows the correct wiring for different connection standards.

(source: http://www.okidensen.co.jp/en/prod/cable/lan/img/cate6_n_fig05.gif)