User's Manual

Table Of Contents
Troubleshooting
89
transmitters to the
system.
The number label has come off and
you don't know which transmitter it
is.
1) If only one transmitter doesn't
have a label, check the rest of the
transmitters' labels. The number
that is missing is the transmitter's
number.
2) If there are two or more
transmitters without a label, insert
them one by one into the charger
(one at a time). Open Tools >
Preferences > Transmitters tab.
Wait until the transmitter is
connected to the system. Find out
which transmitter is marked as
connected in the transmitter list.
Repeat this until you know the
numbers of each transmitter.
USB dongle
Here are few common problems with the USB dongle. Go through the list to get firsthand help.
Problem Cause Solution
Team
2
does not recognise the USB
dongle.
1) The USB dongle is not plugged
into the computer.
2) You have installed the USB
dongle drivers from the included
CD. Drivers provided with Cubix
USB dongle are not compatible with
Team
2
software. No driver
installation is needed. Just plug in
and start using with Team
2
.
1) Make sure you have properly
plugged in the USB dongle to the
USB port on your computer.
2) Uninstall the USB dongle drivers:
1. Select Start > (Settings)
> Control Panel.
2. Double-click Add or
Remove Program.
3. Select Bluetooth Stack
for Windows by Toshiba
from the list.
4. Press Remove.
5. At some point Installation
remove ask for
confirmation "Are you
sure..." > Click Yes.
If Team2 software does not
recognise the USB dongle after the
you have uninstalled the drivers, try
to reboot your PC. You may also try
to plug the USb dongle into another
USB port on your PC.
You cannot transfer training session
files from the transmitters' memory
by using the USB dongle.
1) The USB dongle is not plugged
into the computer.
2) The Team2 software does not
recognise the USB dongle.
3) The USB dongle has not been
introduced to the Team
2
software.
1) 1) Make sure you have properly
plugged in the USB dongle to the
USB port on your computer.
2) See the instructions above
(Uninstall the USB dongle drivers).
3) Introduce the USB dongle to the
Team2 software according to the
instructions.