Operation Manual

Polar BodyAge System SW Help
Computer turns on, but the monitor does not
1. Check the power cable on the back of the monitor. Make sure it is secure.
2. If no lights are on in the monitor, press the monitor power switch again. Wait for 30 seconds.
Note the color of the monitor lights.
3. If there is power on in the monitor, but you have no video (amber light), reseat the VGA cable
on the back of the monitor.
4. If power is still not applied (no lights), turn off the main power switch on the left rear of the cart.
Unplug the ROM cable from the system interface. Slowly remove the computer and set it down
directly behind the cart. Make sure the AC adapter for the monitor is securely plugged in on the
surge protector and the body of the adapter.
5. Turn on the main power switch and check again.
6. If you have power to the monitor (lights on the front) and still no video, verify that the VGA
cable is securely connected on the rear of the computer.
Printer will not Turn On or Print
Hardware checks
1. Check the power cable going into the right side of the back of the Hewlett Packard printer.
2. Check the data cable (USB) going into the right side on the back of the Hewlett Packard
printer.
3. Turn off the main power switch on the left rear of the cart. Unplug the ROM cable from the
system interface. Slowly remove the computer and set it down directly behind the cart. Verify that
the AC adapter for the printer is securely connected to the surge protector.
4. Check the back of the computer to see that the USB cable is securely connected.
5. Check the printer cartridges as described in the Hewlett Packard material, which came with the
printer (located in the accessories box).
Software Checks
1. Close the BodyAge system.
2. Click Start.
3. Go to Printers.
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