Warranty

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Warranty & Service

Placing an Order

You can place orders through PolkAudio.com any time, day or night. Orders received during non

business hours will be processed the next business day. Customer Service Representatives are

available for telephone orders and general inquiries 24 hours a day, 7 days a week, Pacific

Standard Time at 1-800-377-POLK (7655) Option 4.

Technical Support can be reached 9 AM to 5:30 PM, Monday - Friday, Eastern Standard Time at

1-800-377-7655.

Products available for purchase directly from Polk Audio have "Add to Cart" buttons on the

"Buy Now" pages. If you are interested in a Polk Audio product that does not have the "Add to

Cart" button, visit the "Find A Dealer" page on the Polk Audio website.

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Payment Options

Methods

Polk Audio accepts American Express, Visa, MasterCard, and Discover credit cards, and debit

cards with Visa or MasterCard logos.

We do not accept c.o.d. orders.

Your credit card will not be charged until your order ships.

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Proof of Purchase

Polk Audio will send you a confirmation of your order via email when you place an order online

or over the phone. If you place an order online, you will also be directed to a confirmation page.

This page will serve as proof of purchase.

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Sales to United States

U.S.Sales Only

The Polk Audio Direct store & official eBay store sells and ships products within the 48

contiguous United States only.

Sales to End Users Only

Products on the Polk Audio Online Store are available for purchase by end users only. We do not

authorize resale of any Polk Audio product sold through our website or call center.

eBay Sales

Sales of Polk product through the Polkdirect store on ebay are intended for end user consumers

only. Products sold at this site are not authorized for sale to dealers or resellers. The warranty for

sales of product on this site are available to original purchasers and end users only. Polk will not

warranty those products sold on this site which have been resold by the original purchaser.

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Shipping Options

Polk Audio ships all packages with FEDEX. We offer FREE Standard Shipping at no cost, or

you may upgrade your shipping method during checkout at a calculated cost from FEDEX.

Depending on when you place your order, it can take anywhere from one to six days for you to

recieve your order after our warehouse has process your order.

Please confirm before you checkout that your shipping address is correct. Customers that wish to

change their address after goods have shipped must cover the "change of address costs" that

Summary of content (4 pages)

PAGE 1
Warranty & Service Placing an Order You can place orders through PolkAudio.com any time, day or night. Orders received during non business hours will be processed the next business day. Customer Service Representatives are available for telephone orders and general inquiries 24 hours a day, 7 days a week, Pacific Standard Time at 1-800-377-POLK (7655) Option 4. Technical Support can be reached 9 AM to 5:30 PM, Monday - Friday, Eastern Standard Time at 1-800-377-7655.
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FEDEX charges for in-route packages. Contact customer service to discuss these charges. PLEASE, avoid this extra charge by verifying you have the correct address before checkout! ________________________________________ General Warranty Information Defective Polk Audio Branded Products If you believe you have a defective product, call Polk Audio Customer Service at 1-800-3777655 9AM and 5:30PM ET M-F).
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This Warranty applies only to Products purchased in Canada, the United States of America, its possessions, and U.S. and NATO armed forces exchanges and audio clubs. ________________________________________ Polk Audio Warranty Information This section contains warranty information to products that were purchased directly from www.polkaudio.com or an authorized Polk Audio dealer.
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Polk Audio, Inc., warrants to the original retail purchaser only. This warranty will terminate automatically prior to its stated expiration if the original retail purchaser sells or transfers the product to any other party. Polk Audio, Inc.