Data Sheet

3. Getting started

3.1. Installing Windows drivers and software

To install the drivers and software for the Tic on a computer running Microsoft Windows, follow these

steps:

1. Download and install the Tic Software and Drivers for Windows [https://www.pololu.com/file/

download/pololu-tic-1.4.0-win.msi?file_id=0J1325] (9MB msi).

2. During the installation, Windows will ask you if you want to install the drivers. Click “Install” to

proceed.

3. After the installation has completed, plug the Tic into your computer via USB. Windows

should recognize the Tic and load the drivers that you just installed.

4. Open your Start Menu and search for “Tic”. Select the “Tic Control Center” shortcut (in the

Pololu folder) to launch the software.

5. In the upper left corner of the software, where it says “Connected to:”, make sure that it shows

something like “#01234567 T825”. This indicates the serial number and model of the Tic that

the software has connected to. If it says “Not connected”, see the troubleshooting section

below.

The Tic’s USB interface implements Microsoft OS 2.0 Descriptors, so it will work on

Windows 8.1 or later without needing any drivers. The driver we provide is needed for

earlier versions of Windows.

This Tic software consists of two programs:

• The Pololu Tic Control Center is a graphical user interface (GUI) for configuring the Tic,

viewing its status, and controlling it manually. You can find the configuration utility in your

Start Menu by searching for it or looking in the Pololu folder.

• The Pololu Tic Command-line Utility (ticcmd) is a command-line utility that can do most of

what the GUI can do, and more. You can open a Command Prompt and type ticcmd with no

arguments to a see a summary of its options.

The source code for the software [https://github.com/pololu/pololu-tic-software] is available.

USB troubleshooting for Windows

If the Tic software did not connect to the Tic, try opening the “Connected to:” drop-down box to see

if there are any entries in the list. If there is an entry, you can select it to connect to it. If there are

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