Voyager 5200 Series Wireless Headset System User Guide
Contents What's in the box 3 Accessories 4 Headset Overview 5 Charge your headset 6 Check Battery Level 7 Low battery warnings 7 Use charge case Fit 8 9 Pair your phone 10 Pair to mobile device 10 NFC pairing 10 Pair another device 10 The Basics 11 Make/Take/End Calls 11 VPA (Virtual Personal Assistant) 12 Mute 12 Mute on reminder* 12 Adjust the volume 12 Use Sensors 12 Pause or restart streaming audio 13 Advanced features 14 Voice alerts list 14 Adjust voice alert volume Specifications 15 14 Firmwa
What's in the box Headset Micro USB cable Eartips (S, M.
Accessories Sold separately at plantronics.com/accessories.
Headset Overview C NF Charge port Call button Bluetooth button (use when pairing a device) Virtual Personal Assistant (VPA) button Mute button Volume buttons Indicator light Power button NFC Near Field Communication 5
Charge your headset Your new headset has enough power to pair and make a few calls directly out of the box. It takes approximately 90 minutes to fully charge the headset; the indicator light turns off once charging is complete. A micro USB cable is supplied to allow you to charge the headset with an AC wall charger (not included) or through a PC's USB port. The PC must be powered on to charge via USB 2.0 or higher.
Check Battery Level There are multiple ways to check the battery level of the headset: • Listen to a voice prompts on the headset. • Check the LED indicators on the headset or charging case. • Use the Plantronics Hub application. Use the Plantronics Hub application for desktop or mobile. You can download the software by visiting plantronics.
Use charge case A fully charged case can recharge your headset fully two times for an additional 14 hours of headset talk time. IMPORTANT The charge case is placed in deep sleep mode after manufacturing to save power and protect the battery. To wake-up the charge case, plug it into a power source for a minimum of 1 minute. The LED's flash when charging. Check the charge case battery status by pressing the button on the side.
Fit 1 Slide headset over and behind your ear, then press gently toward your ear. NOTE Remove your eyeglasses before donning the headset for best fit. 2 Rotate microphone boom until it is pointed toward your mouth. 3 Mic boom moves up and down for a better fit. 1 2 3 Change the eartip for a better fit. 1 Push in eartip and rotate to the left to unlock it. 2 1 2 Align new eartip into slot; push, rotate to the right and lock into place.
Pair your phone Pair to mobile device 1 2 The first time you power on the headset it begins the pairing process. Put on your headset and you will hear "pairing" and the headset LEDs flash red and blue. Activate Bluetooth on your phone and set it to search for new devices. • iPhone Settings > Bluetooth > On* • Android Settings > Bluetooth: On > Scan for devices* NOTE *Menus may vary by device. 3 Select “PLT V5200 Series.” If necessary, enter four zeros (0000) for the passcode or accept the connection.
The Basics C NF Make/Take/End Calls • • • Answer a call Put the headset on to answer a call, or Say “answer” after call is announced, or Tap the Call button. • End a call Tap the Call button. • Reject incoming call Press the Call button for 2 seconds. • Redial last outgoing call Double-tap the Call button.
Caller Announcement (mobile phone only) When wearing your headset, you will hear the name of a contact calling so you can decide whether to answer or ignore the call without having to check the phone screen.
Reset Sensors You may need to reset the sensors if they are not working as expected. • • • • Pause or restart streaming audio • Wearing the headset, tap the Call button to test sensors. A talk time voice alert means sensors are working. A tone or lack of voice prompts means sensors need to be reset. To reset the sensors, power on headset, connect the headset to a charger or directly to your computer's USB port and place it on a flat, non-metallic surface for more than 10 seconds.
Advanced features Voice alerts list Following is a list of common voice alerts, you can use Plantronics Hub to customize the alerts. Download Plantronics Hub at plantronics.
Specifications Talk time Up to 7 hours talk time without using case; Up to 14 hours additional talk time using fully-charged case. NOTE Charge case is sold separately. Visit plantronics.com/accessories for more information. Bluetooth Version 4.
Firmware Update Firmware updates are designed to keep your headset current with the latest technology. Update your firmware to: • Change voice alert/command languages • Improve performance • Add new features to your device You can update your headset wirelessly using either your smartphone or your desktop PC with Plantronics Hub. Download at plantronics.com/software With Plantronics Hub for Android/iOS installed on your smartphone, check Settings to see if an update is available.
Troubleshooting Callers can't hear me. Solutions: • Ensure headset is paired and connected to your phone. • Reposition headset on your ear as the sensors may not detecting it is on. • Reset your sensors (following above instructions) as they may need recalibrating. • Disable your sensors as they may be incompatible with your specific ear shape. • Disable HD Voice (Wideband Audio) via Plantronics Hub application as this setting may be incompatible with your phone. I can't hear callers or music.
NEED MORE HELP? plantronics.com/support Plantronics, Inc. Plantronics BV 345 Encinal Street South Point Building C Santa Cruz, CA 95060 Scorpius 140 United States 2132 LR Hoofddorp, Netherlands © 2016 Plantronics, Inc. Plantronics and Voyager are trademarks of Plantronics, Inc. registered in the US and other countries, and Plantronics Hub and PLT are trademarks of Plantronics, Inc. Bluetooth is a registered trademark of Bluetooth SIG, Inc. and any use by Plantronics, Inc. is under license.