Fold Here State 1) Product acquired for use in: S10 Place of purchase/store name: email address month Zip day year 5) Please indicate the age and gender of the Date of Purchase Fold Here First Name Phone (Night) (Check one) Miss Ext. Mrs. Phone (Day) City Address (If applicable) Company Last Name Ms. Fold Here 4:44 PM Mr. 6/6/01 PLEASE COMPLETE YOUR OWNER REGISTRATION NOW AND MAIL TO PLANTRONICS.
Fold Here ❑ Home/home office ❑ A call center ❑ An office outside the home ❑ Other (Check one) 1-19 ❑ 20-99 4 3 ❑ 100-249 ❑ 250-499 6 5 ❑ 500-999 ❑ 1,000+ ❑ 0-1 hr ❑ 2-3 hrs 4 3 4 3 ❑ 4-5 hrs ❑ 6-7 hrs ❑ 4-5 hrs ❑ 6-7 hrs 5 5 ❑ 8+ hrs ❑ Business use ❑ Personal use 3 ❑ or both Male 2 ❑ Female ❑ 40-49 ❑ 50 & over ❑ Yes 2 ❑ No 5 4 1 not to be contacted 2 3 (check all that apply).
S10 6/6/01 4:44 PM Page 3 345 Encinal Street Santa Cruz, California 95060 800.544.4660 www.plantronics.com Printed in the U.S.A. 45329-01 © 4•2000 Plantronics Inc.
S10 6/6/01 4:44 PM Page 4 Telephone Headset System Model S10 User Guide
S10 6/6/01 4:44 PM Page 5 A B C D E F G C o n f i g u ra t i o n 1 2 3 4 5 6 i Tx Level Hi Low
S10 6/6/01 4:44 PM Page 6 DIAGRAM 1 2 13 11 3 14 10 12 9 Tone Listen Volume Configuration Speak 1 2 3 4 5 6 Tx Level Hi Low e M u t 8 Headset Hands et 16 4 5 6 7 17 18 21 22 25 26 23 24 19 20 ii 15
S10 6/6/01 4:44 PM Page 7 DIAGRAM KEY Base Front 1 Headset Holder Base Rear 15 Transmit Level Switch (P/N 46356-01) 2 Online Indicator Light 3 Listen Volume Control 16 Configuration Switch 17 Short Cord (P/N 40974-01) 4 Mute Indicator Light 18 AC Power Adapter 5 Handset Indicator Light Headset (P/N 45671-01) (Both Configurations Shown) 6 Headset/Handset Switch 7 Headset Jack 19 Cord 20 Clothing Clip 8 Headset Indicator Light (P/N 43220-01) 9 Mute Button 21 Adjustable Headband (P/N 43298
S10 6/6/01 4:44 PM Page 8 WARRANTY AND SERVICE How to Obtain Warranty Repairs To obtain in or out of warranty service, please prepay shipment and return the unit to the appropriate facility listed below: IN THE UNITED STATES IN CANADA Plantronics Service Center 345 Encinal Street Santa Cruz, CA 95060 Plantronics Service Center 1455 Pitfield Boulevard Saint-Laurent, Quebec H4S 1G3 Tel. (800) 544-4660 Tel.
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S10 6/6/01 4:44 PM Page 11 FCC REGISTRATION INFORMATION WELCOME Thank you for selecting the S10 Telephone Headset System from Plantronics. This User Guide will help you install your S10 Telephone Headset System and learn its basic operation.
S10 6/6/01 4:44 PM Page 12 IMPORTANT SAFETY INSTRUCTIONS I When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product.The symbol identifies and alerts the user to the presence of important operating and service instructions. 3.
S10 6/6/01 4:44 PM Page 13 S IMPORTANT SAFETY INSTRUCTIONS 7. Do not allow anything to rest on the telephone connection cord. Do not locate this product where the cord will be abused by persons walking on it. 8. Do not overload outlets and extension cords as this can result in the risk of fire or electric shock. 9. Never push objects of any kind into this product through base unit slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock.
S10 6/6/01 4:44 PM Page 14 IMPORTANT SAFETY INSTRUCTIONS I 13. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: a) When the power supply cord or plug is damaged or frayed. b) If liquid has been spilled into the product. c) If the product has been exposed to rain or water. d) If the product does not operate normally by following the operating instructions.
S10 6/6/01 4:44 PM Page 15 S IMPORTANT SAFETY INSTRUCTIONS 14. Never install telephone wiring during a lightning storm. 15. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. 16. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. 17. Use caution when installing or modifying telephone lines. 18.
S10 6/6/01 4:44 PM Page 16 STEP 1 SETUP The S10 Telephone Headset System is designed for use with an existing telephone. Turn the S10 base over and insert the Headset Holder 1 . Remove the handset cord from your telephone and plug it into the S10 Handset Jack 13 . Using the Short Cord 17 , connect the S10 Telephone Line Jack 14 to your telephone handset jack. Connect the AC Power Adapter 18 to the S10 AC Power Adapter Jack 12 and a wall outlet. Plug the Headset Cord 19 into the Headset Jack 7 .
S10 6/6/01 4:44 PM Page 17 STEP 2 USING THE HEADSET The Headset included with the S10 Telephone Headset can be used with the Adjustable Headband 21 or with one of the Ear Hooks 22 . HEADBAND USE Snap the Headband 21 into the back of the Headset Assembly. Press the Ear Cushion Assembly 26 onto the Headset Assembly 23 , aligning the notch in the ring with the Voice Boom 24 . A Place the Headset on either ear and adjust the Headset to a comfortable position by moving the Adjustable Headband 21 .
S10 6/6/01 4:44 PM Page 18 STEP 3 PLACING A CALL With the Headset in position, begin placing a call by pressing the Headset/Handset Switch 6 . (Headset indicator Light 8 on.) Lift the Handset off-hook. Make sure Mute Button 9 is off (Mute Indicator Light 4 off). If you don’t hear a dial tone, see Troubleshooting (page 13). Dial a friend or co-worker. When your party answers, speak normally.
S10 6/6/01 4:44 PM Page 19 STEP 4 RECEIVING A CALL With the Headset in position, when your telephone notifies you of an incoming call, press the Headset/Handset Switch (Headset Indicator 8 on), place the Handset off-hook. Begin speaking. 6 , The volume of the incoming call can be adjusted by moving the Listen Volume Control 3 on the front of the S10. MUTE FEATURE When you activate the Mute Button 9 , the calling party cannot hear your voice but you will be able to hear the calling party.
S10 6/6/01 4:44 PM Page 20 TROUBLESHOOTING I CANNOT HEAR A DIAL TONE Make sure all cable connections are correct and firmly in place. Pay special attention that Handset and Short cords are properly connected. Ensure AC Power Adapter 18 is connected and power is on. Make sure you have pressed the Headset/Handset Switch and the Headset Indicator 8 is on. 6 Make sure the telephone Handset is off-hook. Adjust Listen Volume Control 3 . Adjust the Configuration Switch 16 .
S10 6/6/01 4:44 PM Page 21 SUPPLIES AND ACCESSORIES INFORMATION ON SUPPLIES AND ACCESSORIES For information on supplies and accessories call Plantronics at 1-800-544-4660 or visit our web site at www.plantronics.com. See also Diagram Key for additional part numbers. FCC REGISTRATION INFORMATION FCC REQUIREMENTS—PART 68 1. The Federal Communications Commission (FCC) has established rules which permit this device to be directly connected to the telephone network.
S10 6/6/01 4:44 PM Page 22 WARRANTY AND SERVICE The following warranty and service information applies only to the U.S. and Canada. For information in other countries, please contact your local distributor. Limited Warranty Plantronics, Inc.