Plantronics DA Series Audio Processor User Guide
Contents Welcome Power 3 4 Plantronics Software 5 Install Plantronics Hub Start Hub 5 Hub Tabs 5 5 Use your headset 6 Answer, end and make calls Put a call on hold 6 Adjust volume 6 Mute a call 6 Troubleshooting 6 7 2
Welcome Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your Plantronics DA USB Audio Processor. Please refer to the safety instructions for important product safety information prior to installation or use of the product.
Power Powering the USB Audio Processor The USB Audio Processor is automatically powered on upon inserting into the USB port of the computer.
Plantronics Software Plantronics software provides the link between your headset and the softphone application on your computer. Plantronics software provides the ability to remotely detect and answer/end a call from your softphone application via the headset call button. Install Plantronics Hub To access the Plantronics Hub, load Plantronics software by visiting plantronics.com/software and click on download button.
Use your headset Answer, end and make calls To make a call: dial the number via your softphone application. To answer or end a call: press the answer/end button For softphones not compatible with Plantronics Software: check the software compatibility list at www.plantronics.com/media/downloads/SoftphoneCompatibility.pdf for the most current information.
Troubleshooting My headset does not work • Check compatibility list at www.plantronics.com/media/downloads/ with the USB audio SoftphoneCompatibility.pdf to ensure your softphone is compatible for processor I am using on remote answer and disconnect. my PC. (I cannot answer • When a PC goes into standby or hibernation, the USB audio processor is no or disconnect from the longer powered on. Be sure your PC is in an active state. headset call button.) • Be sure you have the Plantronics software installed.
NEED MORE HELP? plantronics.com/support Plantronics, Inc. Plantronics BV 345 Encinal Street South Point Building C Santa Cruz, CA 95060 Scorpius 140 United States 2132 LR Hoofddorp, Netherlands ©2016 Plantronics, Inc. Plantronics is a registered trademark of Plantronics, Inc. in the US and other countries, DA70, DA80 and DA90 are a trademark of Plantronics, Inc. All other trademarks are the property of their respective owners. Patents pending 203933-06 (01.