Plantronics Savi 8210- User Guide

I can’t hear a dial tone in the
headset.
• Make sure your headset is charged.
• Make sure your headset is subscribed to base. See Subscribe
headset to base.
• Adjust the conguration switch (A–G) on the side of the base
until a dial tone is heard. The default A works for most
phones.
ATTENTION Use conguration D for Cisco phones. Cisco phones
connected with an EHS cable use conguration A.
• Make sure your desk phone is connected correctly to your
base. See Desk phone setup details.
• If your base is connected to your desk phone's dedicated
headset port, press the desk phone's headset button to
hear a dial tone.
• If your base is connected to your desk phone's dedicated
headset
port, press the desk phone's headset button and
base's desk phone button to hear a dial tone.
• If your base is connected to your handset port, manually
remove the handset to hear a dial tone (if you do not have an
EHS cable or HL10 lifter).
• Make sure your HL10 lifter is lifting the handset high enough
to operate the hookswitch; set to a higher setting if
necessary.
• Adjust the headset's listening volume. See Adjust volume.
• If the volume is still too low, adjust the desk phone listening
volume on the base. See Adjust volume.
I hear static.
• Make sure there are at least 12 inches between your base
and your computer, and 6 inches between your base and your
telephone. If adjusting the distance doesn't help, your
headset is going out of range; move closer to the base. See
Position Your Base
.
The sound is distorted.
• Lower the desk phone speaking volume and/or desk phone
listening volume on the base. For most telephones, the
correct setting is position 2. See Adjust volume.
• If your desk phone has a volume control, lower until the
distortion disappears.
• If the distortion is still present, adjust the headset volume
control to lower the headset speaker volume. See Adjust
volume.
• Make sure there are 12 inches between your base and your
computer, and 6 inches between your base and your
telephone. See Position your base.
I hear echo in the headset.
• Lower the desk phone speaking volume and/or desk phone
listening volume on the base. For most telephones, the
correct setting is position 2. See Adjust volume.
Troubleshooting
Headset
17