Software feature summary

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• Modular and flexible software design capabilities: 1900+ Configurable Parameters to serve all types of deployment requirements: OBi
Edition IP Phones are designed with eased to customize to suite any deployment requirements. Most of the parameters/options are
configurable via the phone Web UI or remote provisioning with configurable file.
Benefit: Offering over 1900 unique configurable parameters for software design that end customers need
Zero Touch Provisioning: All OBi Edition endpoints are Zero Touch Provisioning ready.
Benefit: ZTP allows Service Providers to ship units directly to their end customers from Polycom without unboxing or pre provisioning it at
their facility.
Media Loopback capabilities: All OBi Edition IP Phone support Media Loopback.
Benefit: Media loopback allows Service Provider to easily narrow down audio related issue.
Webhook for different call events: Allow customers or ITSPs to subscribe to webhooks based on different call events. For example, as an
application developer I would like my CRM to gather different call states transition/status.
Benefit:
Customizable Context Sensitive Softkeys: All Softkeys are customizable based on the different call states.
Benefit: Allows the service provider to optimize softkey options based on different use cases. Creating industry specific solutions.
Trunk Group Feature: For calls routed to a trunk group, the phone will pick one of the available trunks from the group to make the call:
Allow user to route a call to a trunk group (Combination of Multiple SIP Lines).
Benefit: Allow user to make or receive call even when the main SIP Line is busy/unavailable. Trunk group are referenced in digit maps and
call routing rules.
Voice Gateway Feature: Allow incoming callers to call further on one or more of its trunks
Benefit: Improved trunking and traffic /troubleshooting for ITSPS
Integrated Voice Service Bridge (VSB) with advanced call routing engine: Allow user to bridge calls across any of the supported services. A
call bridge is a voice connection connecting two calls on the same or different voice services.
Benefit: Improved call bridging solution for ITSPs
• Acoustic Fence – Acoustic fence provides advanced noise cancellation for headset and handset users. Using proprietary Polycom audio
processing, background noise is eliminated producing clear audio.
Benefits: In noisy environments such as call centers or large open plan offices, Acoustic fence provides the best possible audio quality,
reducing strain on the far end user who no longer has to struggle to differentiate between background noise and what is being said.
• Automatic Off-hook Call Placement (Hot Dialing) – End users can configure the phone to automatically place a call to a specified number
when the phone goes off-hook, which is sometimes referred to as Hot Dialing.
Benefits - This feature offer an automatic call placement when the phone goes off the hook.
• Contact directory - The contact directory provides access to all contacts and their corresponding telephone numbers in alphabetical order.
Benefits: Easy quick access to finding the right contact and easy dial
• Simultaneous Ring Personal - The Simultaneous Ring feature enables a user to add phone numbers to a list of contacts whose phones ring
simultaneously when the user receives an incoming call. When this feature is enabled it offers a Simultaneous Ring menu option so users
can enable or disable the feature from the phone.
Benefit – enhances the user experience and offers options such as adding a number to the contact list
• Anonymous call rejection - enables users to automatically reject incoming calls from anonymous parties who have restricted their caller
identification. The end user can enable the Anonymous Call Rejection feature using configuration files or the Web Configuration Utility.
After the feature is activated users can enable or disable call rejection from the phone itself. When a user turns ACR on, the phone gives no
indication that an anonymous call was received.
Benefits - enhances the user experience and offers more flexibility and more options.