PLANTRONICS + POLYCOM.
Contents DECT Information 3 DECT Enhanced security 3 Overview 4 Base and Headset Basics Accessories 4 4 Hook up system 5 Desk phone setup details Position your base 7 5 Fit and charge 8 Customize Your Headset 8 Charge your headset and spare battery Talk time 12 Headset battery status 12 Pair 13 Auto connect feature 12 13 Load software 14 Adjust headset microphone volume (softphone) Plantronics Hub configurable settings 14 The basics 16 Headset Controls 16 Make, answer, end calls 16 Change your def
DECT Information DECT products should never be used outside the region in which they were originally purchased and intended to be used. The enclosed DECT wireless product uses restricted wireless radio frequencies which vary by country. Use of this DECT product in unauthorized countries is a violation of law, may disrupt telecommunications networks and devices, and can subject you to fines and penalties by regulatory agencies.
Overview Base and Headset Basics Base 1 5 2 3 4 6 8 9 10 7 1 Power jack 2 Handset Iifter jack 3 Telephone interface cable jack 4 USB port 5 Desk phone speaking volume 6 Desk phone configuration switch 7 Desk phone listening volume 11 12 13 8 Computer button 9 Mobile phone button 10 Desk phone button 11 Bluetooth pairing button/LED 12 Subscription button/LED 13 Charging LED Headset 1 234 1 Mute button 2 Volume down button 3 Volume up button 4 Call button 5 Headset LED Accessories 1 Electro
Hook up system Using the diagram, connect your headset system. HEADSET PORT OR NO HEADSET PORT NOTE Base configuration settings Desk phone setup details Desk phone Setting (on base's side panel) Most phones A Cisco phones D Cisco phones with EHS cable A Choose a desk phone setup A, B, C or D and connect cables.
• Connect one end of the telephone interface cable to the back of the base • Connect the other end of the telephone interface cable into the dedicated headset the desk phone port on IMPORTANT Cisco phones use configuration D on the bottom of the base. Most other phones use default configuration A. NOTE Use this setup if you are not using the HL10 lifter or EHS cable. In this configuration, press both the headset button on your desk phone and the call control button on the headset to answer or end calls.
USE IMPORTANT Cisco phones use configuration D on the bottom of the base. Most other phones use the default configuration A. Position your base The minimum recommended separation between your desk phone and the base is 6 inches. The minimum recommended separation between the base and computer is 12 inches. Incorrect position can cause noise and interference problems. NOTE Headset cradle may vary, but function is the same.
Fit and charge Customize Your Headset After you install the headset battery, choose one of the three headset wearing styles, over-the-ear, over-the-head or behind-the-head. Use the fit kit to assemble it and optimize the position of the microphone. Install the Headset Battery Position the battery as shown on the headset and slide into position until the battery snaps into place. NOTE This product has a replaceable battery. Only use the battery type supplied by Plantronics.
3 To correctly position your headset, see Position Your Headset. 1 Left Over-the-Ear Assembly Choose the size of earloop that fits most comfortably. Align the earloop as shown and insert it onto the headset. Rotate the earloop up 90°. 90º NOTE Ensure the ear loop is flat against the headset before rotating. 2 Choose the size and style of eartip that fits most comfortably. Align the eartip with the notch facing the microphone as shown. Press on to attach.
2 Rotate the headset up. The headband can be worn on the right or left side. 3 To optimize the position of the headset, push the headset in so the microphone is close to your mouth. 1 2 Behind-the-Head Assembly Align the headband as shown. Ensure the headband sits flat against the headset, then rotate it up 90°. If you want to wear it on the left, switch the stem to the left side of the headband. Choose the size and style of the eartip that fits most comfortably.
NOTE Ensure the large end of the ear tip points to the microphone. 3 To position your headset correctly, first slide the stem of the headband so the headset fits comfortably. 4 With a finger on the headset indicator light, push in until the microphone rests as close to your cheek as possible without touching.
Charge your headset and spare battery Charge your headset Place the headset in the charge cradle. The base charging LED flashes green when charging the headset and turns solid green when the headset is fully charged. Charge for at least 20 minutes prior to the first use. A full charge takes 3 hours. Charge spare battery (Savi XX45 models only) The spare battery ships in the compartment on the side of the charge cradle. When the base is powered the battery charges.
Pair Auto connect feature 1 To pair your base and mobile phone, press and hold the Bluetooth pairing button on the base for 4 seconds until the Bluetooth LED flashes red and blue. 2 Go to Bluetooth settings on your mobile phone and select PLT Savi/Poly Savi. Once successfully paired, the Bluetooth LED on the base turns solid blue. Once you have paired and connected your mobile phone to the base, the base automatically connects to it when you are in range of your base.
Load software IMPORTANT Some softphones require the installation of Plantronics Hub for Windows/Mac to enable headset call control (answer/end and mute) functionality. Download Plantronics Hub for Windows/Mac by visiting plantronics.com/software.
Plantronics Hub tab Feature Advanced Anti-startle Noise exposure 15
The basics Headset Controls Now that you’ve assembled your headset, installed the software and connected your phones, read this section to learn about the headset features, how to use the controls and more.
1 To transfer a mobile call from your headset to your mobile phone, press the base mobile phone button for 3 seconds. The green LED turns off. 2 To transfer a mobile call from your mobile phone to your headset, press the base mobile phone once. The green LED turns on. Audio streaming To stream audio from your computer or mobile device, first press the computer or mobile base Audio button and then play the audio.
More Features Base subscription button The headset and base that came in the box are subscribed (connected) to each other. However, if you wish to use a new headset or need to restore subscription to your current headset (base subscription button is red), the units can be subscribed to each other by the following methods. The subscription button is below the Bluetooth button on the front of the base.
NOTE If the base subscription LED goes solid red, after flashing red/green, the subscription attempt has failed and should be repeated. End subscription If the base is in subscription mode and you want to stop the base from searching for a headset, press the subscription button again. The subscription light will be solid red for four seconds and then go to its previous state. Disabling over-the-air subscription The Savi system ships with the over-the-air headset subscription enabled.
Troubleshooting Headset My headset is unstable. When you wear the headset, the microphone should rest as close to your cheek as possible without touching. The microphone can be adjusted inward by the pivoting earpiece to optimise the position of the headset. See Position your headset. Talk time performance is significantly degraded even after a full recharge. Battery is wearing out. Contact us at plantronics.com/support. I can’t hear a dial tone in the headset. Make sure your headset is charged.
People I talk to can hear a buzz in the background. Move the base further away from your phone. See Position your base. If the base power supply is plugged into a power strip, plug it into the wall directly. Desk phone Mobile The handset lifter is installed, but does not lift the handset. Ensure the handset lifter power cord is firmly pushed into the handset lifter jack on the base.
• Go to Start > Control Panel > Sounds and Audio Devices > Audio > Sound Playback and change the default setting from your Savi headset to your PC speakers. Click “OK” to confirm your change. For Windows Vista and Windows 7 systems • Go to Start > Control Panel > Sounds > Playback and change the default setting from your Savi headset to your PC speakers. Click “OK” to confirm your change. For Mac OS X • Choose Apple menu > System Preferences and click Sound.
Support NEED MORE HELP? plantronics.com/support Plantronics, Inc. Plantronics B.V. 345 Encinal Street Scorpius 171 Santa Cruz, CA 95060 2132 LR Hoofddorp United States Netherlands © 2020 Plantronics, Inc. All rights reserved. Poly and the propeller design are trademarks of Plantronics, Inc. The Bluetooth word mark and logos are registered trademarks owned by Bluetooth, SIG, Inc. and any use of such marks by Plantronics, Inc. is under license.
