PLANTRONICS + POLYCOM.
Contents DECT Information 3 DECT Enhanced Security 3 Overview 4 Headset Basics 4 DECT USB adapter 4 Charge stand 5 Fit and charge 6 Customize Your Headset 6 Charge your headset 6 Talk Time 6 Headset battery status 6 Connect to PC 7 Subscribe USB adapter again Configure USB adapter 8 7 Load software 9 Plantronics Hub configurable settings The basics 10 Headset Controls 10 Power on/off 10 Make, answer, end calls Adjust volume 10 Mute 10 Set up a conference call 9 10 10 More Features 12 Change voice pr
DECT Information DECT products should never be used outside the region in which they were originally purchased and intended to be used. The enclosed DECT 6.0 wireless product uses restricted wireless radio frequencies which vary by country. DECT 6.0 devices are generally authorized for use in the US/Canada. Use of this DECT 6.0 product in unauthorized countries is a violation of law, may disrupt telecommunications networks and devices, and can subject you to fines and penalties by regulatory agencies.
Overview Headset Basics 1 2 4 5 3 6 1 Volume wheel 2 Call button 3 Mute 4 Headset LED 5 Power button 6 ANC (Active Noise Canceling) Be safe Please read the safety guide for important safety, charging, battery and regulatory information before using your new headset.
Charge stand 5
Fit and charge Customize Your Headset Optimize the comfort and fit of your headset. 1 Adjust the Headband To adjust the headband, lengthen or shorten the band until it fits comfortably. Position the earcups so that the foam cushions sit comfortably over the center of your ears. 2 Position the stabilizer T-bar above your ear, if applicable. Adjust the Boom For optimum audio, bend the boom so it is approximately two finger widths from the corner of your mouth.
Connect to PC Your DECT™ USB adapter comes pre-subscribed to your headset. 1 Turn on your headset and insert the DECT USB adapter into your laptop or PC. 2 The USB adapter LED is solid red when inserted and then turns solid blue to indicate the headset is connected to the USB adapter. If you are wearing your headset you will hear “Base connected” to indicate the connection has been established. When on a call, the LED on the USB adapter flashes blue. When not on a call the LED is solid blue.
Configure USB adapter Your DECT USB adapter comes ready to take calls. If you want to listen to music, you will need to configure your DECT USB adapter. Windows 1 To configure your DECT USB adapter to play music, go to Start menu > Control Panel > Sound > Playback tab. Select your headset and set it as the Default Device and click OK. 2 To pause music when you place or receive calls, go to Start menu > Control Panel > Sound > Communications tab and select the desired parameter.
Load software Plantronics Hub for Windows/Mac is an invaluable headset tool. 1 2 Download Plantronics Hub for Windows/Mac by visiting plantronics.com/software. Using Plantronics Hub, manage your headset settings.
The basics Headset Controls 1 2 4 5 3 6 1 Volume wheel Rotate volume wheel to adjust volume 2 Call button Press to place, answer, end a call 3 Mute button During a call, press to mute and unmute 4 Headset LED Flashes when in use 5 Power button Toggle on and off 6 ANC (Active Noise Canceling) Toggle on and off Power on/off To turn on the headset, slide the Power button to reveal green. Make, answer, end calls Make a call Dial from your softphone. Answer or end a call Tap the Call button.
1 For Savi 8210/8220 headsets: Press the guest headset Call button for 4 seconds. Upon release, the headset LED flashes green and red. 1 For Savi 8240/8245 headsets: Press the guest headset Volume up button for 4 seconds. Upon release, the headset LED turns on. 1 The primary user will hear a request "Conference requested." To accept the request, press the primary user's headset Call button. Both users hear "Conference accepted.
More Features Change voice prompt language Optimize audio quality To change the voice prompt language on your headset, open Plantronics Hub and go to Settings > Language You can choose from: Cantonese, Danish, English (UK, US), French, German, Indonesian, Italian, Japanese, Korean, Mandarin, Norwegian, Russian, Spanish, Swedish and Thai. There are 3 audio modes: wideband stereo (hybrid), wideband (conversation) and multimedia (music).
Troubleshooting Headset My headset is unstable. When you wear the headset, the microphone should rest as close to your cheek as possible without touching. The microphone can be adjusted inward by the pivoting earpiece to optimize the position of the headset. See Position Your Headset. Talk time performance is significantly degraded even after a full recharge. Battery is wearing out. Contact us at plantronics.com/support. I can’t hear anything in the headset. Ensure your headset is powered on.
No audio connection to PC. Unplug USB adapter and then reconnect it. Quit and then re-start your PC or softphone application.
Support NEED MORE HELP? plantronics.com/support Plantronics, Inc. Plantronics B.V. 345 Encinal Street Scorpius 171 Santa Cruz, CA 95060 2132 LR Hoofddorp United States Netherlands © 2019 Plantronics, Inc. All rights reserved. Poly, the propeller design, and the Poly logo are trademarks of Plantronics, Inc. DECT is a trademark of ETSI. All other trademarks are the property of their respective owners. Manufactured by Plantronics. 216828-06 12.