Spec Sheet

ADVANCED
PREMIUM AUDIO
PROCESSORS
GREATER INSIGHTS WITH
PLANTRONICS MANAGER PRO*
• Track analytics and gain insights from
both desk phones and softphones with
Plantronics Manager Pro, software-as-
a-service sold separately
• Benefit from Plantronics software
technology that detects and reports on
call events, revealing insights to help
make operations run more efficiently
MDA500 QD SERIES
MDA500 QD smart audio processors seamlessly integrate mixed call environments and
make it easy for CSRs to provide a better customer experience. Independent volume and
mute controls allow for audio channel mixing to improve customer experience because
customers can hear and be heard clearly. Plantronics Manager Pro also lets IT easily
manage audio device deployment from the cloud and understand system performance
with multiple metrics. Refer to Plantronics Manager Pro supported devices for
full details.*
COMPATIBLE AND ADAPTABLE
• Allows customer service representatives to take calls on desk phones or softphones
• Supports Plantronics standard Quick Disconnect (QD) headsets, Plantronics digital
QD headsets and Y-training cables
• Two models available: MDA524 QD for Plantronics standard 4 pin QD headsets
and MDA526 QD for Plantronics digital 6 pin QD headsets
• Comprehensive desk phone compatibility with electronic hook switch (EHS)
integration (available separately)
• Superior noise and echo cancellation
DATA SHEET