User Manual

Now that you’ve assembled your headset, installed the software and
connected your phones, read this section to learn about the headset
features, how to use the controls and more.
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1 Mute button During a call, press to mute and unmute
2 Volume down
Toggle the volume lower
3 Volume up/Conference/Subscription
Toggle the volume higher; press to request to join a conference call or to subscribe to the base
4 Call button Press to place, answer, or end a call
On the top of the base there are three Audio buttons: computer, mobile, desk phone. These
buttons allow you to switch to a different phone line/audio channel.
Make a call
1 Tap an Audio button
on the base. You hear a dial tone.
Desk phone only: Press the phone's Headset
button or manually remove the handset if you don't
have an HL10 lifter or EHS cable.
TIP If you do not hear a dial tone, open the base side panel and adjust the middle switch (A--G). “A”
works for the majority of desk phones. "D" works for Cisco phones.
2 Dial from your softphone/mobile phone/desk phone.
Answer/end a call
To answer or end a call, tap the Audio button on the base or tap the headset Call button.
TIP Headset call control for the computer requires Plantronics software and softphone compatibility.
See “Download software.”
Answer a second call
1 While on a call, press the headset Call button for 2 seconds to answer the second call.
This will place the first call on hold.
2 To switch between the calls, press the headset Call button for 2 seconds.
With the system idle, change your default phone line/audio channel by pressing and holding for 4
seconds the desired base Audio button until it flashes green 4 times. Customizable in Plantronics
Hub also.
To open an audio channel or get a dial tone, press the headset Call button for 1 second while the
system is idle; the default base Audio button turns green.
When you answer a call, the audio stays with that device (if you answer with the headset, the
audio stays on the headset; answer with your mobile phone, the audio stays on your mobile).
The basics
Headset Controls
Make, answer, end calls
Change your default
phone line
Get a dial tone
Transfer mobile audio
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